# Star-Plus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Star-Plus Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more.

Source: https://www.capterra.com/p/216896/Star-Plus

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# 

 Star-Plus Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Star-Plus

## What is Star-Plus?

Auto-Star develops industry leading point of sale and retail management software for grocery, pharmacy and health and natural products retailers across Canada, the United States, and the Caribbean. The adaptable software features and modules within the Star-Plus point of sale and Star-Link chain management solution can be tailored to individual store needs. We offer open API, Star-Plus API.

## What is Star-Plus used for?

[Point of Sale](https://www.capterra.com/point-of-sale-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Star-Plus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.auto-star.com&name=Star-Plus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Star-Plus

4.5 (8)

VS.

[3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

Contact vendor

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (8)

Ease Of Use

3.8 (111)

Value For Money

4.5 (8)

Value For Money

3.6 (111)

Customer Service

4.9 (7)

Customer Service

3.6 (111)

## Star-Plus alternatives

[4.6 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting price

$176.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (17)](https://www.capterra.com/p/276402/SumUp-Point-of-Sale/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/216896/Star-Plus/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Sales Reports

4.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Inventory Management

4.2 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Payment Processing

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

API

Application programming interface that allows for integration with other systems/databases

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Retail Inventory Management

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Star-Plus 6 features

Application programming interface that allows for integration with other systems/databases

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Accept, record, and reconcile financial transactions

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Reports specific to sales analysis for trends and strategies

Get Advice

We can help you find the software with the features you need.

Features

4.3 (8)

4.3

Based on 8 reviews

## Pricing

Value for money

4.5 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (8)

4.5

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (7)

4.9

Based on 7 reviews

## User reviews

Overall rating

4.5

Based on 8 reviews

Filter by rating

5(4)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Susan M.

Owner

Health, Wellness and Fitness

### "Pandora's Pantry Star-Plus Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 9, 2023

This was our first foray into a POS system and it was a huge learning curve. Without having a project manager with a solid understanding in accounting principles, it was a bit tricky getting some of our processes integrated. Overall, the experience has been a great learning challenge!! I think that because some functions can be performed in a few different fields, but the information does not necessarily wind up in product manger, this took us a bit of time to figure out and fix.

Pros

Integration within our own processes was not easy, I think that Star-Plus new users would benefit from a more thorough training process prior to going "live". Also, a must would be to have an internal project manager with a solid background in digital inventory management. The Auto-Star team were and have been wonderful to deal with, can't say enough good about them!!!

Cons

I think that we thought it would be time saving in a different way. It definitely has helped with our inventory management, pricing/margin strategy processes. It has simplified our year end processes. Our day to day operations have also become much smoother. One piece that is missing is full integration with accounting software. That would truly be a time saver. We currently need to maintain two systems.

Reasons for choosing Star-Plus

Canadian company with a history in Health Food Stores, we liked some of the functions it offered, which Smart Vendor did not offer, cost for training was significantly less at Auto Star

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2023

Hi Susan! Thank you for your well thought out response! It is wonderful to hear that you value our customer service and your operations have become smoother since using our product! Your insights on an accounting software integration have been forwarded to our product development team.

EF

Eva F.

Special Projects Manager

Retail

### "Autostar review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 28, 2023

Starplus is quite easy to learn, especially for cashiers which is important for a retail environment. The technical support staff are excellent! Very knowledgable and friendly!

Pros

The till program is great. The software is easy to use and tech support provides excellent customer service.

Cons

The backend/inventory processes. They are not very robust.

Alternatives considered

[CATAPULT](https://www.capterra.com/p/8363/Catapult/)

Reasons for choosing Star-Plus

Catapult is too expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2023

Thank you for the review Eva! We are happy to hear your cashiers are having great success with Star Plus. Our inventory application has multiple options and modules, we will have a team member reach out to ensure you have all the options you need activated.

AP

Ardina P.

CEo

Alternative Medicine

### "Waiting time for customer Serice"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

January 31, 2023

reports

Pros

sales report undo .product item reports and inventory

Cons

Not being able to do a lot of things myself with out the help of customer service,

Reasons for choosing Star-Plus

n/A

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 2, 2023

Hi Ardina! Thank you taking the time to share your experience with our software. So glad that you are benefiting from our product item reports! We have looked into your account and will be following up with your concerns to make sure you are getting the best user experience and customer support for your business.

MJ

Mary Jo A.

Bookkeeper

Retail

### "Great People"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2022

Overall it works great.

Pros

What I like the most is being able to contact someone when I need help. Very helpful people.

Cons

In program manager, when left unattended for a period of time the active field does not revert back to the Bar Code field. It stays wherever it is unless you save it. Causes problems when you come up to a computer and assume the active field is the Bar code.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2022

Thank you for your feedback Mary Jo! It is wonderful to hear that you are feeling supported by our team! The insights into Program Manager regarding the Bar Code Field will be forwarded to our product development team.

AP

Annik P.

Store Manager

Retail

### "back shop usage"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 17, 2022

Pros

The software is easy to use and understand. The customer service is always helpful.

Cons

At this point I can't think of anything

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 18, 2022

Hello Annik! Thank you for your review of Star-Plus. If you do think of anything we could improve on let us know! https://www.auto-star.com/contact-us/

CM

carter m.

OWNER/MANAGER

Retail

### "Eugenes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 15, 2022

overall = great!

Pros

fast good working machines with great support and an easy transition

Cons

reports to be broken down between tils just a little more

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2022

Thank you Carter for taking the time to make a review! The feedback regarding till reports will forwarded to our product development team who may reach out for more detail. If you have any other features that you think would make our product better don't hesitate to contact us at https://www.auto-star.com/contact-us/

SL

Sabrina L.

Owner

Retail

### "Star-Plus Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 15, 2022

I love being able to call customer service when anything is happening with Auto Star on my end. They are able to access Net Help and fix my problem for me over the phone efficiently! Overall, I would highly recommend this soft ware to any retail business.

Pros

I love keeping track of my inventory using this software and also for making sales. I would be lost if I didn't have Auto Star. When we got a new computer it was easy to install into our new system.

Cons

I feel like Auto Star has enough features for running my business. I wouldn't change anything about it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2022

Thank you for your review Sabrina! We value your insights and will continue to make sure we work hard to provide the customer service you have come to value.

CR

Chelsea R.

Owner

Retail

### "Positive Feedback "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2022

Helpful service and saves time in my day.

Pros

Makes ordering faster, shelf tags a plus, easy to be a cashier ect..

Cons

Will probably need help with a yearend inventory

Reasons for choosing Star-Plus

Looked more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2022

Thank you Chelsea! We are honoured you chose Auto-Star to help your business become more efficient. We would love to connect with you to help you through your year-end inventory. Please send us an e-mail at support@auto-star.com and we can assist you with some tips to help prepare in advance to ensure everything goes smoothly.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)