--- title: "Star-Plus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Star-Plus Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/216896/Star-Plus/" page_type: "product" language: "en" --- # Star-Plus Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Star-Plus ## What is Star-Plus? Auto-Star develops industry leading point of sale and retail management software for grocery, pharmacy and health and natural products retailers across Canada, the United States, and the Caribbean. The adaptable software features and modules within the Star-Plus point of sale and Star-Link chain management solution can be tailored to individual store needs. We offer open API, Star-Plus API. ## What is Star-Plus used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Star-Plus?[Manage this product listing](https://www.g2.com/products/star-plus/claim_requests/new?auto=true) ## Star-Plus Overview Updated September 2026 AI summary Star-Plus is a cloud-based point of sale solution for small businesses and enterprises seeking tools for inventory management, payment processing, and sales reporting. It includes a loyalty program to help manage customer rewards and integrates with Microsoft Excel for data workflows. Star-Plus is designed for organizations that need POS software deployed via web or SaaS platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Star-Plus 4.5 (8) VS. [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting Price Contact vendor Starting Price $495 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (8) Ease Of Use 4.7 (188) Value For Money 4.5 (8) Value For Money 4.8 (183) Customer Service 4.9 (7) Customer Service 4.8 (184) ## Star-Plus alternatives [Tabology EPOS](https://www.capterra.com/p/154530/BarTab/) [4.7 (13)](https://www.capterra.com/p/154530/BarTab/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154530/BarTab/) [GoldTech Retail Manager](https://www.capterra.com/p/130284/GoldTech-Retail-Manager/) [0.0](https://www.capterra.com/p/130284/GoldTech-Retail-Manager/#reviews) Starting price $1800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130284/GoldTech-Retail-Manager/) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [LS Retail](https://www.capterra.com/p/232955/LS-Retail/) [4.3 (125)](https://www.capterra.com/p/232955/LS-Retail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232955/LS-Retail/) ## FAQs about Star-Plus Overview ### What company size and specific industries is Star-Plus built for? Star-Plus is designed for grocery, pharmacy, natural health, and general retail businesses. It is built for companies operating in these retail sectors, particularly those that need software suited to store operations and customer-facing sales environments. Features and Usability ### What are the key features of Star-Plus? Star-Plus offers API access, loyalty program management, retail inventory management, inventory management, payment processing, and sales reports. These features support customer rewards, stock tracking, transaction handling, and sales analysis in a retail environment. Integrations ### Which third-party tools and platforms does Star-Plus integrate with? Star-Plus integrates with Microsoft Excel. It connects to this spreadsheet platform for handling expiry-related data and file-based workflows. The available catalog and reviewer data in this prompt name only Microsoft Excel, so no broader integration count is stated. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Star-Plus offer? Star-Plus provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced video review for teams that are getting started with the product. Getting Started and Support ### What customer support options does Star-Plus offer? Star-Plus provides Email/Help Desk, a Knowledge Base, Phone Support, and 24/7 Live Rep assistance. Without reviewer feedback on support, no reliable claim can be made about response speed, helpfulness, or common frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 3,592 Retail Management Systems reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Star-Plus includes **Payment Processing**, but it does not offer **Credit Card Processing** or **Electronic Payments**. Instead, it provides **Sales Reports** (**42%**), which can still give businesses useful visibility into transaction trends and sales performance. Together, these features help businesses handle payments more effectively and giving teams clearer insight into daily revenue and purchasing activity. Payment Processing 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Sales Reports 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Inventory Management 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply API Application programming interface that allows for integration with other systems/databases Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Retail Inventory Management Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Star-Plus 6 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Payment Processing: Accept, record, and reconcile financial transactions - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Sales Reports: Reports specific to sales analysis for trends and strategies --- Get Advice We can help you find the software with the features you need. Features 4.3 (8) 4.3 Based on 8 reviews ## Pricing Value for money 4.5 (8) ### Starting price Free trial not available Value for money 4.5 (8) 4.5 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating 5(4) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SM Susan M. Owner Health, Wellness and Fitness ### "Pandora's Pantry Star-Plus Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 9, 2023 This was our first foray into a POS system and it was a huge learning curve. Without having a project manager with a solid understanding in accounting principles, it was a bit tricky getting some of our processes integrated. Overall, the experience has been a great learning challenge!! I think that because some functions can be performed in a few different fields, but the information does not necessarily wind up in product manger, this took us a bit of time to figure out and fix. Pros Integration within our own processes was not easy, I think that Star-Plus new users would benefit from a more thorough training process prior to going "live". Also, a must would be to have an internal project manager with a solid background in digital inventory management. The Auto-Star team were and have been wonderful to deal with, can't say enough good about them!!! Cons I think that we thought it would be time saving in a different way. It definitely has helped with our inventory management, pricing/margin strategy processes. It has simplified our year end processes. Our day to day operations have also become much smoother. One piece that is missing is full integration with accounting software. That would truly be a time saver. We currently need to maintain two systems. Reasons for choosing Star-Plus Canadian company with a history in Health Food Stores, we liked some of the functions it offered, which Smart Vendor did not offer, cost for training was significantly less at Auto Star Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 17, 2023 Hi Susan! Thank you for your well thought out response! It is wonderful to hear that you value our customer service and your operations have become smoother since using our product! Your insights on an accounting software integration have been forwarded to our product development team. EF Eva F. Special Projects Manager Retail ### "Autostar review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 28, 2023 Starplus is quite easy to learn, especially for cashiers which is important for a retail environment. The technical support staff are excellent! Very knowledgable and friendly! Pros The till program is great. The software is easy to use and tech support provides excellent customer service. Cons The backend/inventory processes. They are not very robust. Alternatives considered [CATAPULT](https://www.capterra.com/p/8363/Catapult/) Reasons for choosing Star-Plus Catapult is too expensive. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 17, 2023 Thank you for the review Eva! We are happy to hear your cashiers are having great success with Star Plus. Our inventory application has multiple options and modules, we will have a team member reach out to ensure you have all the options you need activated. AP Ardina P. CEo Alternative Medicine ### "Waiting time for customer Serice" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 January 31, 2023 reports Pros sales report undo .product item reports and inventory Cons Not being able to do a lot of things myself with out the help of customer service, Reasons for choosing Star-Plus n/A Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 2, 2023 Hi Ardina! Thank you taking the time to share your experience with our software. So glad that you are benefiting from our product item reports! We have looked into your account and will be following up with your concerns to make sure you are getting the best user experience and customer support for your business. MJ Mary Jo A. Bookkeeper Retail ### "Great People" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2022 Overall it works great. Pros What I like the most is being able to contact someone when I need help. Very helpful people. Cons In program manager, when left unattended for a period of time the active field does not revert back to the Bar Code field. It stays wherever it is unless you save it. Causes problems when you come up to a computer and assume the active field is the Bar code. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 22, 2022 Thank you for your feedback Mary Jo! It is wonderful to hear that you are feeling supported by our team! The insights into Program Manager regarding the Bar Code Field will be forwarded to our product development team. AP Annik P. Store Manager Retail ### "back shop usage" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 17, 2022 Pros The software is easy to use and understand. The customer service is always helpful. Cons At this point I can't think of anything Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2022 Hello Annik! Thank you for your review of Star-Plus. If you do think of anything we could improve on let us know! https://www.auto-star.com/contact-us/ CM carter M. OWNER/MANAGER Retail ### "Eugenes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 15, 2022 overall = great! Pros fast good working machines with great support and an easy transition Cons reports to be broken down between tils just a little more Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 17, 2022 Thank you Carter for taking the time to make a review! The feedback regarding till reports will forwarded to our product development team who may reach out for more detail. If you have any other features that you think would make our product better don't hesitate to contact us at https://www.auto-star.com/contact-us/ SL Sabrina L. Owner Retail ### "Star-Plus Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 15, 2022 I love being able to call customer service when anything is happening with Auto Star on my end. They are able to access Net Help and fix my problem for me over the phone efficiently! Overall, I would highly recommend this soft ware to any retail business. Pros I love keeping track of my inventory using this software and also for making sales. I would be lost if I didn't have Auto Star. When we got a new computer it was easy to install into our new system. Cons I feel like Auto Star has enough features for running my business. I wouldn't change anything about it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 17, 2022 Thank you for your review Sabrina! We value your insights and will continue to make sure we work hard to provide the customer service you have come to value. CR Chelsea R. Owner Retail ### "Positive Feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2022 Helpful service and saves time in my day. Pros Makes ordering faster, shelf tags a plus, easy to be a cashier ect.. Cons Will probably need help with a yearend inventory Reasons for choosing Star-Plus Looked more user friendly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 17, 2022 Thank you Chelsea! We are honoured you chose Auto-Star to help your business become more efficient. We would love to connect with you to help you through your year-end inventory. Please send us an e-mail at support@auto-star.com and we can assist you with some tips to help prepare in advance to ensure everything goes smoothly. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.