# Auxilia Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Auxilia Software - reviews, pricing plans, popular comparisons to other Donation Management products and more.

Source: https://www.capterra.com/p/216904/Auxilia

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# 

 Auxilia Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Auxilia

## What is Auxilia?

Developed by former EDs, Auxilia offers a comprehensive donation management platform with robust fundraising tools including email outreach, event ticketing, peer-to-peer fundraising, and unique social media outreach. Auxilia also provides dedicated customer support and complimentary 1-on-1 fundraising strategy sessions with our in-house coaches.

## What is Auxilia used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Flat Rate, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Auxilia

4.8 (12)

VS.

[4.8 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting Price

$250

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (12)

Ease Of Use

4.8 (871)

Value For Money

5.0 (12)

Value For Money

5.0 (774)

Customer Service

5.0 (12)

Customer Service

4.9 (751)

## Auxilia alternatives

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/216904/Auxilia/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contribution Tracking

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

View donor contribution history, track how much money have been raised over time and measure progress

CRM

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

For Nonprofits

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Campaign Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Dashboard

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Donation Tracking

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

Auxilia 48 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage, organize, and store contact information

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track and view detailed financial donation history made by contacts and members

Search 3rd party databases to identify potential donors

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Software specialized for non-profit organizations

Activities related to raising money for a specific cause

Ability to make a donation from a mobile device/app

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Get Advice

We can help you find the software with the features you need.

Features

4.7 (12)

4.7

Based on 12 reviews

## Pricing

Value for money

5.0 (12)

Basic

$250.00

Flat Rate,Per Month

Value for money

5.0 (12)

5.0

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (12)

5.0

Based on 12 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(10)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ZC

Zak C.

Owner

Fund-Raising

### "Auxillia has kept us alive!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2022

The best people hands down in a service industry I have ever worked with. Will be with Auxillia for a long time!

Pros

The people are the best thing. If you have an issue, you immediately will find a solution. From \[SENSITIVE CONTENT\] and all of his friends at Auxillia, they know what they are doing and truly want to learn more about your mission!

Cons

What is there not to like? Too many working parts? I don't like the color blue in the logo. Will that pass?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jeanne T.

Director, Client Services

Non-Profit Organization Management

### "The best DMS for NPO’s!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2022

I work with a variety of NPO’s, each at a different level in terms of donor numbers, etc. This is perfect for all of them.

Pros

The ability to post to social media from within the app and see the analytics is tremendous. The templates are great, the ability to create your own forms and such is much easier than competitors. But by far, the best is the on-boarding experience and time the reps take with you—no question is too dumb and trust me, I have tons of questions. The unlimited users and unlimited contacts makes it a win-win for all.

Cons

Looking forward to text to give and whatever other great things they think of.

Reasons for choosing Auxilia

Again, chosen for all the benefits, bells and whistles. It frees up time for the NPO to get in front of donors and not stay behind the desk.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Melissa C.

Founder and Executive Director

Non-Profit Organization Management

### "The Most Amazing CRM and Team Who Works There"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2022

We are increasing donations and building better relationships with our donors. Auxilia has been amazing helping us do this.

Pros

The product is very easy to use. I really like the option to schedule and post Social Media posts directly from Auxilia as well as Email Campaigns and a welcome email. This is the best CRMI have ever used.

Cons

So far there is nothing that I dislike. I have found that all the features are easy to use and compatible with increasing our impact.

Switched from

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

Looking for a CRM Database that is user friendly and has an amazing staff to help with technical issues. A CRM that integrates with Social Media and Campaigns. A CRM that makes it easy to build and use templates.

Alternatives considered

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

Reasons for choosing Auxilia

Better onboarding and support as well as coaching. They have been exceptional in helping to build templates and set up donation templates. When I have a problem they answer quickly and help solve the problem. The whole team is amazing and has been really helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rodrigue M.

CEO

Non-Profit Organization Management

### "Auxilia Donor Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 5, 2022

Pros

Auxilia’s team and heart for help. They are always there to make sure that you get what you need.

Cons

I do not have anything against the software so far

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

Monique T.

Founder and CEO

Non-Profit Organization Management

### "Auxilia review from Kiota Global "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2022

Auxilia is doing well overall and it an easy to manage donor management software.

Pros

The dashboard and campaigns . IT is easy to use or navigate in and it is very affordable.

Cons

I liked the whole integration process and team at Auxilia makes the process even easier with trainings and proper onboarding. So , there are no cons observed so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Anthony F.

Board Member

Mental Health Care

### "Auxilia has it all!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2021

Pros

We have been using Auxilia for about a year for our non-profit and it has helped our organization tremendously when it comes to managing our events and donors. We went from a manual process of tracking donors and tickets. With Auxilia, we integrated the platform into our website so when we have an event, the attendees can go on the website, purchase their tickets, and we have full visibility into the process. We also have reports that we can look back and track our growth and benchmarks. The all-in-one suite of donor management is completely within Auxilia!

Cons

With any software, bugs happen. But anytime a bug pops up, Auxilia's team is ready to help fix the issue and find a way to quickly resolve it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TF

Timothy F.

Executive Director of Development

Non-Profit Organization Management

### "Exceptionally Pleased"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2021

I have been very pleased with every interaction that I have had with the Auxilia team.

Pros

The fact that the software is fully integrated with social media and finance function are extremely important.

Cons

Additional features are being added so that this software is an ultimate solution for any nonprofit

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Trish P.

Co-Founder

Non-Profit Organization Management

### "Streamline your donation management process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2021

The Auxilia platform has streamlined our process for managing our donations. The system allows us to effortlessly drive additional donations through email campaigns. The customer support is top notch. It’s so nice to have reliable reachable people for any assistance that is needed.

Pros

The payment integration is efficient and effortless to manage and track all donations. It has been a huge timesaver.

Cons

There is nothing we aren’t happy about with the platform.

Reasons for choosing Auxilia

N/A

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KF

Kaiesha F.

Co-Founder

Non-Profit Organization Management

### "Straightforward, User-Friendly Platform to Help Carry Out Our Mission"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2021

Acquiring this software was a huge milestone for our organization. Not only will the software help to evolve and carry out our mission that extends beyond our local community, the capabilities exceeded my expectations. Auxilia is a platform that offers a variety of different features and functionality. I also really appreciate the team being responsive and willing to answer any questions. It definitely worth the investment, and you feel as if you are a part of a great family and team!

Pros

The software is a very straightforward, user-friendly platform. We wanted a software that reduce our manual administration processes, track metrics for evaluation, and maintain our donor and contact lists in which Auxilia meets all of those requirements; plus the additional features including reporting, payment processing, social media interaction, etc. are an added bonus that differentiates from its competitors.

Cons

When we receive a new donation online, there is not currently a process that will notify us (specifically via email).

Alternatives considered

[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

Reasons for choosing Auxilia

There are some products that offer one feature but not another. For example, Product A focused more having an interactive dashboard to display metrics to evaluation. While Product B focused more on reporting. Then Product C offered donor profiles for our contributions and maybe interacting with different social media platforms by having an option to create a post but not manage it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Aaron H.

Administrative Director

Non-Profit Organization Management

### "Great Company Who Cares"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 13, 2021

We have only begun to scratch the surface with how much we can utilize Auxilia. They have incredible customer support that is willing to work with you and help you through any question and detail.

Pros

We appreciated how closely Auxilia worked with us to migrate our donor database into their software. We really enjoyed the data and ability to get reports that will help us segment donors within communication, including lapsed and at-risk donors. We also love the social media integration which makes it easy to post to all of our channels at the same time. The best part is that so many of the things we need to do are all in one place.

Cons

The learning curve to be able to freely customize the product to our needs was steeper than we had hoped it would be, though more and more features are being released every quarter that make this easier and more manageable.

Switched from

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)

We were looking for greater functionality in the areas of CRM and social media support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/216904/Auxilia/reviews/)

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