--- title: "Auxilia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Auxilia Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/216904/Auxilia/" page_type: "product" language: "en" --- # Auxilia Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Auxilia ## What is Auxilia? Developed by former EDs, Auxilia offers a comprehensive donation management platform with robust fundraising tools including email outreach, event ticketing, peer-to-peer fundraising, and unique social media outreach. Auxilia also provides dedicated customer support and complimentary 1-on-1 fundraising strategy sessions with our in-house coaches. ## What is Auxilia used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Auxilia?[Manage this product listing](https://www.g2.com/products/auxilia/claim_requests/new?auto=true) ## Auxilia Overview Updated August 2026 AI summary Auxilia provides donation management and fundraising tools designed for small and midsize nonprofits. Delivered as a cloud-based solution, it covers donation tracking, donor and volunteer management, event registration, and online giving. Notable capabilities include customizable forms, reporting, campaign planning, and integration options, supporting organizations seeking to manage contributions, events, and outreach more efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Auxilia 4.8 (12) VS. [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $250 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (12) Ease Of Use 4.3 (872) Value For Money 5.0 (12) Value For Money 4.5 (775) Customer Service 5.0 (12) Customer Service 4.8 (752) ## Auxilia alternatives [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [Zeffy](https://www.capterra.com/p/220131/Zeffy/) [4.8 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/220131/Zeffy/) [View all alternatives](https://www.capterra.com/p/216904/Auxilia/alternatives/) ## FAQs about Auxilia Overview ### Which roles and teams benefit most from Auxilia? Auxilia is most used by founders, CEOs, board members, and executive directors who need visibility into operations, client service, and organizational performance. Administrative and client services leaders use it to streamline coordination and daily workflows, while development and experience teams rely on it to manage stakeholder relationships and improve service delivery. Answer based on 12 reviews Overview ### What company size and specific industries is Auxilia built for? Auxilia is designed for small to mid-sized nonprofits that want to use technology to save time and increase fundraising results. It is built for nonprofit organizations focused on raising more funds and expanding their impact, rather than for general-purpose business use. Features and Usability ### What are the key features of Auxilia? Auxilia offers fundraising management features including donation tracking, recurring giving, pledge management, and receipt management, plus payment processing for ACH and credit cards. It also includes donor management, contact database tools, event management, volunteer management, email marketing, reporting and analytics, and integrations with QuickBooks and third-party systems. Integrations ### Which third-party tools and platforms does Auxilia integrate with? Auxilia integrates with Stripe for payment processing and donation workflows. The available integration catalog is limited in the provided data, and Stripe is the only confirmed third-party platform mentioned for Auxilia. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Auxilia offer? Auxilia provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does Auxilia offer? Auxilia provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so user experience details such as response times, helpfulness, or common frustrations cannot be described here. ## Features AI summary Based on 2,971 Donation Management reviews Capterra reviewers point to these as the top priorities when choosing donation management software: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) Auxilia supports all three features that buyers rate highest: **Donation Tracking**, **Online Giving**, and **Contact Management**. Together, these capabilities help organizations record contributions accurately, accept donations through digital channels, and maintain complete donor records, allowing teams to manage fundraising activity more efficiently and build stronger donor relationships. Donation Tracking 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Online Giving 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Outlet for members and visitors to submit donations electronically Donor Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Contribution Tracking 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important View donor contribution history, track how much money have been raised over time and measure progress CRM 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Auxilia 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Discovery: Search 3rd party databases to identify potential donors - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Fundraising Management: Activities related to raising money for a specific cause - Mobile Giving: Ability to make a donation from a mobile device/app - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources --- Get Advice We can help you find the software with the features you need. Features 4.7 (12) 4.7 Based on 12 reviews ## Pricing Value for money 5.0 (12) Basic $250.00 Flat Rate,Per Month Value for money 5.0 (12) 5.0 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (12) 5.0 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ZC Zak C. Owner Fund-Raising ### "Auxillia has kept us alive!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2022 The best people hands down in a service industry I have ever worked with. Will be with Auxillia for a long time! Pros The people are the best thing. If you have an issue, you immediately will find a solution. From \[SENSITIVE CONTENT\] and all of his friends at Auxillia, they know what they are doing and truly want to learn more about your mission! Cons What is there not to like? Too many working parts? I don't like the color blue in the logo. Will that pass? Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JT Jeanne T. Director, Client Services Non-Profit Organization Management ### "The best DMS for NPO’s!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2022 I work with a variety of NPO’s, each at a different level in terms of donor numbers, etc. This is perfect for all of them. Pros The ability to post to social media from within the app and see the analytics is tremendous. The templates are great, the ability to create your own forms and such is much easier than competitors. But by far, the best is the on-boarding experience and time the reps take with you—no question is too dumb and trust me, I have tons of questions. The unlimited users and unlimited contacts makes it a win-win for all. Cons Looking forward to text to give and whatever other great things they think of. Reasons for choosing Auxilia Again, chosen for all the benefits, bells and whistles. It frees up time for the NPO to get in front of donors and not stay behind the desk. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Melissa C. Founder and Executive Director Non-Profit Organization Management ### "The Most Amazing CRM and Team Who Works There" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2022 We are increasing donations and building better relationships with our donors. Auxilia has been amazing helping us do this. Pros The product is very easy to use. I really like the option to schedule and post Social Media posts directly from Auxilia as well as Email Campaigns and a welcome email. This is the best CRMI have ever used. Cons So far there is nothing that I dislike. I have found that all the features are easy to use and compatible with increasing our impact. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Looking for a CRM Database that is user friendly and has an amazing staff to help with technical issues. A CRM that integrates with Social Media and Campaigns. A CRM that makes it easy to build and use templates. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reasons for choosing Auxilia Better onboarding and support as well as coaching. They have been exceptional in helping to build templates and set up donation templates. When I have a problem they answer quickly and help solve the problem. The whole team is amazing and has been really helpful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rodrigue M. CEO Non-Profit Organization Management ### "Auxilia Donor Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 5, 2022 Pros Auxilia’s team and heart for help. They are always there to make sure that you get what you need. Cons I do not have anything against the software so far Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT Monique T. Founder and CEO Non-Profit Organization Management ### "Auxilia review from Kiota Global " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2022 Auxilia is doing well overall and it an easy to manage donor management software. Pros The dashboard and campaigns . IT is easy to use or navigate in and it is very affordable. Cons I liked the whole integration process and team at Auxilia makes the process even easier with trainings and proper onboarding. So , there are no cons observed so far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF Anthony F. Board Member Mental Health Care ### "Auxilia has it all!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2021 Pros We have been using Auxilia for about a year for our non-profit and it has helped our organization tremendously when it comes to managing our events and donors. We went from a manual process of tracking donors and tickets. With Auxilia, we integrated the platform into our website so when we have an event, the attendees can go on the website, purchase their tickets, and we have full visibility into the process. We also have reports that we can look back and track our growth and benchmarks. The all-in-one suite of donor management is completely within Auxilia! Cons With any software, bugs happen. But anytime a bug pops up, Auxilia's team is ready to help fix the issue and find a way to quickly resolve it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TF Timothy F. Executive Director of Development Non-Profit Organization Management ### "Exceptionally Pleased" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2021 I have been very pleased with every interaction that I have had with the Auxilia team. Pros The fact that the software is fully integrated with social media and finance function are extremely important. Cons Additional features are being added so that this software is an ultimate solution for any nonprofit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Trish P. Co-Founder Non-Profit Organization Management ### "Streamline your donation management process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2021 The Auxilia platform has streamlined our process for managing our donations. The system allows us to effortlessly drive additional donations through email campaigns. The customer support is top notch. It’s so nice to have reliable reachable people for any assistance that is needed. Pros The payment integration is efficient and effortless to manage and track all donations. It has been a huge timesaver. Cons There is nothing we aren’t happy about with the platform. Reasons for choosing Auxilia N/A Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kaiesha F. Co-Founder Non-Profit Organization Management ### "Straightforward, User-Friendly Platform to Help Carry Out Our Mission" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2021 Acquiring this software was a huge milestone for our organization. Not only will the software help to evolve and carry out our mission that extends beyond our local community, the capabilities exceeded my expectations. Auxilia is a platform that offers a variety of different features and functionality. I also really appreciate the team being responsive and willing to answer any questions. It definitely worth the investment, and you feel as if you are a part of a great family and team! Pros The software is a very straightforward, user-friendly platform. We wanted a software that reduce our manual administration processes, track metrics for evaluation, and maintain our donor and contact lists in which Auxilia meets all of those requirements; plus the additional features including reporting, payment processing, social media interaction, etc. are an added bonus that differentiates from its competitors. Cons When we receive a new donation online, there is not currently a process that will notify us (specifically via email). Alternatives considered [Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reasons for choosing Auxilia There are some products that offer one feature but not another. For example, Product A focused more having an interactive dashboard to display metrics to evaluation. While Product B focused more on reporting. Then Product C offered donor profiles for our contributions and maybe interacting with different social media platforms by having an option to create a post but not manage it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Aaron H. Administrative Director Non-Profit Organization Management ### "Great Company Who Cares" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 13, 2021 We have only begun to scratch the surface with how much we can utilize Auxilia. They have incredible customer support that is willing to work with you and help you through any question and detail. Pros We appreciated how closely Auxilia worked with us to migrate our donor database into their software. We really enjoyed the data and ability to get reports that will help us segment donors within communication, including lapsed and at-risk donors. We also love the social media integration which makes it easy to post to all of our channels at the same time. The best part is that so many of the things we need to do are all in one place. Cons The learning curve to be able to freely customize the product to our needs was steeper than we had hoped it would be, though more and more features are being released every quarter that make this easier and more manageable. Switched from [Flipcause](https://www.capterra.com/p/136488/Flipcause/) We were looking for greater functionality in the areas of CRM and social media support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/216904/Auxilia/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.