# Swile Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Swile Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more.

Source: https://www.capterra.com/p/216954/Swile

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# 

 Swile Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Swile

## What is Swile?

Swile is the first employee Super-app that offers a unified, personalized and modern experience that enhances engagement at work. Swile operates in two countries (France and Brazil) and has a total of 750 employees, 1,5 million users and 40,000 corporate customers, including Carrefour, Le Monde, JCDECAUX, PSG, Airbnb, Spotify, Red Bull, and TikTok. Solutions : Meal vouchers I Gift vouchers I Business Travel

## What is Swile used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Corporate Wellness](https://www.capterra.com/corporate-wellness-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)

Top alternative

Featured

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

80%

Neutral

3%

Negative

17%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Swile

4.0 (30)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (30)

Ease Of Use

4.7 (5,044)

Value For Money

3.5 (18)

Value For Money

4.5 (4,809)

Customer Service

3.9 (21)

Customer Service

4.6 (4,827)

## Swile alternatives

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting price

Contact vendor for pricing

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Highest Rated

[4.9 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

[4.8 (1,180)](https://www.capterra.com/p/147912/Motivosity/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/216954/Swile/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Reward Programs

3.9 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Mobile Access

3.6 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Reporting/Analytics

3.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Employee Database

3.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Progress Tracking

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Real-Time Reporting

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

Swile 34 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Record employee's benefit plans and selections throughout career progression

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Alter the layout and content of reports

Digital greeting cards that are sent electronically, usually via email

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Tracks metrics that provide insight into how a user interacts with any interface or product

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Allows managers to praise, recognize skills, and give feedback to their employees

Access software remotely via mobile devices

Manage and support multiple languages

Identify, track, and respond to negative feedback

Allows employees to praise one another in a social network-like feed visible to the whole organization

Reporting on how each user, task or process has advanced since its initiation

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Track accrued recognition and rewards at an individual employee level

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Allow users to access multiple services after entering their login credentials once

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

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We can help you find the software with the features you need.

Features

3.8 (30)

3.8

Based on 30 reviews

## Pricing

Value for money

3.5 (18)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.5 (18)

3.5

Based on 18 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (21)

3.9

Based on 21 reviews

## User reviews

Overall rating

4.0

Based on 30 reviews

Filter by rating

5(16)

4(8)

3(1)

2(0)

1(5)

Mentioned topic

Sorted by most recent

CM

Colas M.

graphiste

Motion Pictures and Film

### "Très Très Grosse Déception !"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 27, 2025

Très déçu, par l'interface, l'ergonomie, je ne peux pas utiliser le sans contact, je suis toujours obligé d'insérer la carte et de taper le code, ça ne m'a jamais fait ça avec mes autres cartes restaurant.

Pros

Aucun, sincèrement c'est très frustrant, l'utilisation de cette carte n'est pas pratique. Je mets une étoile car je n'ai pas le choix, sinon ce serait zéro.

Cons

Pour pouvoir payer avec un mobile il faut s'inscrire sur Google pay, App pay, ou Samsung pay, ça n'était pas le cas avec ma carte pluxee. L'interface est très compliqué, la prise en main n'est pas du tout intuitive. Obligé de taper le code a chaque fois. Bref, je n'aime pas cette carte et regrette beaucoup celle de Pluxee.

Switched from

[Pluxee](https://www.capterra.com/p/248861/Sodexo/)

C'est l'entreprise qui a changé de direction

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Samuel C.

Responsable

Shipbuilding

### "Je suis complètement insatisfait"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 31, 2025

Depuis deux ans, je n'ai jamais pu utiliser leur service. Mon entreprise crédite mon compte Swile, mais je ne parviens pas à l'utiliser.

Pros

Je n'ai eu aucune aide efficace. Leur service est incapable de résoudre mon problème depuis plus de deux ans : me permettre de me connecter à mon compte. Depuis 2023, j'attends toujours d'y avoir accès. On me renvoie sans cesse d'une personne à l'autre, et les emails se multiplient sans que personne ne prenne réellement en charge mon problème.

Cons

Le service a été particulièrement inefficace dans mon cas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FD

Fabien D.

Responsable technique

Program Development

### "Plateforme sans sécurité a fuir !!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 3, 2025

Prenez garde swile manque cruellement de sécurité. On peut exploiter votre argent en passant par des plateformes externes types Uber eat ou autre sans aucun contrôle quasiment. De plus swile n'offre pas du tout les mêmes services qu'une banque et ne fait rien pour vous aider ou vos remboursements... Ils se content de dire "c'est pas notre faute"... Bref ils sont clairement a la ramasse sur les aspects clientelles et sécurité... Je vous recommandé de fuir l'usage de cette plateforme et de ne surtout jamais jamais enregistré vos cb dessus...

Pros

Aucun cette plateforme ne sert a rien à part vous faire pirater votre argent

Cons

La sécurité votre agent est pris d'autre sans contrôle et la plateforme ne se dit pas en cause et ne propose rien

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GL

Gabrielle L.

Customer Success Manager

E-Learning

### "Super outil!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 20, 2023

Pros

Je l'utilise au quotidien comme carte de tickets restaurants, l'app est très facile à utiliser, pas de communication polluante et on reçoit parfois des primes à utiliser depuis le site.

Cons

Rien à redire :) Si ce n'est ajouter encore plus de partenaires mais j'imagine que vous y travaillez déjà

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Morgane S.

Chef de projet

Internet

### "Très bonne app pour les tickets resto "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 15, 2023

Pros

Suivi simple et en direct des titres restaurants, possibilité de lier sa propre CB

Cons

Pas assez de bons plans dans la partie boutique

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

Mario F.

Ventes

Food & Beverages

### "Très pratique"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 13, 2023

Pros

Nous avons régulièrement des sondages sur l'outil Swile. Cela fonctionne très bien.

Cons

Peut être un peu plus d'interactitivé proposée dans les sondages disponibles?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Anne Sophie G.

Communications

Professional Training & Coaching

### "Très pratique"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 5, 2023

Pros

Le fonctionnement des tickets resto est top ! On peut compléter les achats avec une CB traditionelle si besoin. Très pratique ! Top pour faire des sondages internes !

Cons

La carte swile n'est pas toujours accepter partout.... Je n'ai pas eu l'occasion de tester les réductions disponibles dans la boutique... A regarder prochainement pour donner mon avis

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

QP

Quentin P.

Developpeur Fullstack

Internet

### "Avis sur Swile"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 15, 2023

Pros

Swile permet de bénéficier des tickets restaurant sous forme dématérialisée. La carte fonctionne comme un carte bancaire. Il est possible de compléter les paiements avec une carte personnelle.

Cons

La carte n'est pas prise en charge partout où on pourrait s'y attendre. Certains commerçants sont listés par Swile mais refusent la carte Swile et Swile ne retire pas ces commerçants malgré les signalements.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Justine G.

Webdesigner

Design

### "Avis swile "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 11, 2023

Carte n'est plus fonctionnelle au pour de 6 mois, pas de retour du service client en attente.

Pros

Carte fonctionnelle, bon produit quand ce dernier fonctionne !

Cons

Une carte qui ne fonctionne pas et un service client déplorable. Il ne réponde pas si ce n'est pour vous dire que ils ont trop de demandes à traiter. Carte fonctionnelle sauf quand elle tombe en panne :)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GL

Giret L.

Content manager

Information Technology and Services

### "I like the swile card"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2023

I use the swile card weekly and it's very convenient and practical, the app is very fonctional and easy to use

Pros

You can use you card swile everywhere, this is very good

Cons

You don't have a list of shops where the swile card is accepted

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/216954/Swile/reviews/)

Popular comparisons

[Connecteam vs Swile](https://www.capterra.com/compare/153140-216954/Connecteam-vs-Swile) 

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