--- title: "ProSites Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ProSites Software - reviews, pricing plans, popular comparisons to other Forms Automation products and more." source_url: "https://www.capterra.com/p/217023/ProSites/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # ProSites Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ProSites ## What is ProSites? In a digital world, you need a digital partner. At ProSites, we tailor comprehensive digital marketing strategies targeted to your practice goals to help you find patients and build long-lasting relationships. Trusted by over 7,500 doctors, endorsed by 15 state dental associations, and a multiple Dentaltown Townie Choice Award winner (voted #1 in Website Design and Services), ProSites website design and online marketing solutions are proven to help dental and medical practices succeed. ## What is ProSites used for? [Website Builder](https://www.capterra.com/website-builder-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ProSites?[Manage this product listing](https://www.g2.com/products/prosites/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ProSites 4.2 (10) VS. [4.7 (3,692)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.6 (322) Value For Money 3.3 (7) Value For Money 4.6 (294) Customer Service 3.4 (8) Customer Service 4.6 (300) ## ProSites alternatives [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (1,056)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about ProSites Overview ### Which roles and teams benefit most from ProSites? ProSites is most used by dentists, practice owners, and dental operations managers who need to manage a professional online presence and support patient acquisition. Patient coordinators use website content and contact tools to guide inquiries, while bookkeepers and administrative staff benefit from clearer practice information that supports scheduling and payment-related communication. Answer based on 10 reviews Overview ### What company size and industries is ProSites built for? ProSites is built for small businesses, with 100% of reviewers in this size category and 60% in Health, Wellness and Fitness. It also serves Hospital & Health Care and Medical Practice organizations, each representing 20% of reviewers. Its most common use case is website building, reported by 100% of reviewers. Answer based on 10 reviews Features and Usability ### What are the key features of ProSites? ProSites offers access controls and permissions, appointment scheduling, chat and messaging, and reminders for practice coordination. It also includes customizable branding, content management, and a content library, plus customizable forms, online forms, and forms management. Additional features include payment processing, workflow automation, remote treatment planning, reporting and statistics, and SSL security. Getting Started and Support ### What training and onboarding options does ProSites offer? ProSites provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and scheduled learning, while documentation gives written reference material for self-paced review and step-by-step consultation when needed. Getting Started and Support ### What customer support options does ProSites offer? ProSites provides email/help desk, FAQ/forum, and phone support. These channels give users multiple ways to get assistance, but no reviewer feedback about support quality, response times, or helpfulness is available in the catalog data, so no user experience details can be stated. ## Features AI summary Based on 11,757 Forms Automation reviews According to Capterra reviewers, these are the website builder features buyers prioritize most when evaluating a solution: - **Design Management** (**49%** of reviewers rated this feature as critical) - **Website Management** (**56%**) - **Real Time Editing** (**46%**) ProSites focuses on other capabilities that reviewers also consider important, including **Customizable Branding** (**49%**). This feature gives businesses more control over how their site reflects their brand identity, helping teams create a more consistent online presence and present a polished experience to visitors. Customizable Branding 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Content Management 3.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customizable Forms 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Access Controls/Permissions 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems SSL Security 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Appointment Scheduling Schedule appointments via a calendar ProSites 17 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Appointment Scheduling: Schedule appointments via a calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Online Forms: Create new forms and/or use ready-made online form templates - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.2 (10) 4.2 Based on 10 reviews ## Pricing Value for money 3.3 (7) ### Starting price Free trial not available Value for money 3.3 (7) 3.3 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (8) 3.4 Based on 8 reviews ## User reviews Overall rating 4.2 Based on 10 reviews Filter by rating Counts reflect reviews available in this feed. 5(5) 4(3) 3(1) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful EH Emalie H. Dentist Used the software for: 3-5 years ### "Exceptional Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 5, 2023 Pros Our website is fully customized to us and patients have an easy time navigating. They work very hard to make sure that everything is exactly how you want it. Cons A little pricey... but you get what you pay for! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dentist/owner Used the software for: Less than 1 year ### "Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 May 5, 2023 Pros We have a good contact person who is very responsive. It took us a while to try to figure out who to contact for our account since we were contacted by many people initially, but he is great! Cons We signed up for social media management and never got the service. We paid for several months and did two separate onboarding calls. We call numerous times and eventually asked for a refund for the service not rendered which we never received. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager of Operations Co Owner Used the software for: 3-5 years ### "Dental Office" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 1, 2024 Up until now it has been good other than my current account manager and the fact that your team is not always aware of the photos they place that have nothing to do with the content. Pros \[sensitive content hidden\] my last Account manager was amazing. We would discuss something and within 4 hours I was getting a confirmation back. This seems to no longer be the case. Very disappointing. Cons I have a new account manager and he is terrible. The reason we are revamping our Custom site with you is it is that we have two other companies wanting to take over our site because they see you are not helping. I am trying to make chanages that my last account manager \[sensitive content hidden\] would have jumped at to help. This new guy I am being told to contact customer service. So now I don't want to deal with him at all! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dentist Used the software for: 3-5 years ### "Easy to manage web sites" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2023 Very good. Pros I was attracted to Prosites for the ability to edit content when I want rather that waiting months for an administrator to make edits. The business world is a changing environment and you need to update your site at a moments notice. Cons Add additional templets for a wider choice of page profiles. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Patient Coordinator Used the software for: 3-5 years ### "feelings about prosites" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 11, 2024 overall neutral. we briefly used another site but came back Pros I'm easily able to edit the website. the outline they gave us makes it easy Cons the last rep we had not being able to get back to us in a timely manner Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dentist Used the software for: 3-5 years ### "Easy to use" 5.0 May 10, 2023 Overall our experience has been good with good customer service for the website/design. Pros Prosites is easy to use and make updates as needed. If I am not able to do it myself someone is able to promptly assist me. Cons We are currently using the SEO and I am never convinced it is really helping. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dentist Used the software for: Less than 1 year ### "Review for 1 year prosites" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 17, 2023 Mediocre at best but too hard to change everything to different manager Pros Website manager easy to use, customer service Cons Constantly asking for more money to do the same job just apparently in a better way then before, right hand doesn't speak to left hand - very confusing with all the different managers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner Used the software for: Less than 1 year ### "easy to use" 5.0 May 9, 2023 Pros Run reports, and see progress. SEO rankings Cons getting help from staff. I call and enroll and it's difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Bookkeepers Used the software for: 3-5 years ### "Good Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 10, 2023 Good Pros We’ve been using ProSites for many years. It’s worked fairly well for us. Cons Problem with Pay Now button on website. ProSites needs to fix this. Another con is the ability to customize—not as much as I would like—especially Home Page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "Attractive Templated Websites" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 18, 2023 Good experience! Pros Easy to use and get up and running. Appealing, easy to manipulate, and available to help support. Cons SEO and PPC programs are not optimized fully Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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