# ProSites Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ProSites the right Website Builder solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/217023/ProSites/reviews --- ProSites 4.2 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ProSites Ease of use 4.5 Customer Service 3.4 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use aR alicia R. Patient Coordinator Medical Practice Used the software for: 2+ years ### "feelings about prosites" July 10, 2024 4.0 overall neutral. we briefly used another site but came back Pros I'm easily able to edit the website. the outline they gave us makes it easy Cons the last rep we had not being able to get back to us in a timely manner Review Source Response from ProSites July 31, 2024 Hi Alicia! Thank you so much for taking the time to leave a review of your experience with ProSites! We're happy to hear that you are happy with being able to easily edit your website. JG Jessica G. Dentist/owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Review " May 4, 2023 4.0 Pros We have a good contact person who is very responsive. It took us a while to try to figure out who to contact for our account since we were contacted by many people initially, but he is great! Cons We signed up for social media management and never got the service. We paid for several months and did two separate onboarding calls. We call numerous times and eventually asked for a refund for the service not rendered which we never received. Reason for choosing ProSites Family recommendation Review Source Response from ProSites May 15, 2023 Hi Jessica. We appreciate you taking the time to share your experience with ProSites. We take feedback very seriously and we are always looking for ways to improve. We would like to help you resolve this issue with the social media management service. Would you be able to share more information with us so we can assist you? CD Carrie D. Manager of Operations Co Owner Hospital & Health Care Used the software for: 2+ years ### "Dental Office" June 27, 2024 2.0 Up until now it has been good other than my current account manager and the fact that your team is not always aware of the photos they place that have nothing to do with the content. Pros \[sensitive content hidden\] my last Account manager was amazing. We would discuss something and within 4 hours I was getting a confirmation back. This seems to no longer be the case. Very disappointing. Cons I have a new account manager and he is terrible. The reason we are revamping our Custom site with you is it is that we have two other companies wanting to take over our site because they see you are not helping. I am trying to make chanages that my last account manager \[sensitive content hidden\] would have jumped at to help. This new guy I am being told to contact customer service. So now I don't want to deal with him at all! Reason for choosing ProSites You are supposed to specialize in Dental Review Source EH Emalie H. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Exceptional Customer Service" May 4, 2023 5.0 Pros Our website is fully customized to us and patients have an easy time navigating. They work very hard to make sure that everything is exactly how you want it. Cons A little pricey... but you get what you pay for! Review Source Response from ProSites May 15, 2023 Hello Emalie. Thank you so much for taking the time to review your experience with ProSites and our customer service. We are happy to hear your patients have an easy time navigating your website. MB Michael B. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to manage web sites" May 16, 2023 5.0 Very good. Pros I was attracted to Prosites for the ability to edit content when I want rather that waiting months for an administrator to make edits. The business world is a changing environment and you need to update your site at a moments notice. Cons Add additional templets for a wider choice of page profiles. Review Source JG Jessica G. Dentist Medical Practice Used the software for: 2+ years ### "Easy to use" May 9, 2023 5.0 Overall our experience has been good with good customer service for the website/design. Pros Prosites is easy to use and make updates as needed. If I am not able to do it myself someone is able to promptly assist me. Cons We are currently using the SEO and I am never convinced it is really helping. Review Source Response from ProSites May 15, 2023 Hi Jessica. Thank you for your review of ProSites. We appreciate you taking the time to share your experience. We are happy to hear it has been easy to use and make updates as needed. SD Safina D. Dentist Hospital & Health Care Used the software for: 6-12 months ### "Review for 1 year prosites" October 16, 2023 3.0 Mediocre at best but too hard to change everything to different manager Pros Website manager easy to use, customer service Cons Constantly asking for more money to do the same job just apparently in a better way then before, right hand doesn't speak to left hand - very confusing with all the different managers. Review Source SH Samir H. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "easy to use" May 4, 2023 5.0 Pros Run reports, and see progress. SEO rankings Cons getting help from staff. I call and enroll and it's difficult. Review Source Response from ProSites May 15, 2023 Hi Samir. Thank you so much for your review of ProSites. We are so glad it has been easy for you to use. However, we are sorry to hear it has been difficult to get help from our team. We take this feedback very seriously as we are always looking for ways to improve. TT Teresa T. Bookkeepers Health, Wellness and Fitness Used the software for: 2+ years ### "Good Product" May 9, 2023 5.0 Good Pros We’ve been using ProSites for many years. It’s worked fairly well for us. Cons Problem with Pay Now button on website. ProSites needs to fix this. Another con is the ability to customize—not as much as I would like—especially Home Page. Review Source Response from ProSites May 15, 2023 Hi Teresa. Thank you so much for taking the time to review ProSites. We appreciate you sharing your experience and we are sorry to hear about the button issue on your website and we would like to help you resolve this issues as soon as possible. Please give us a call at 888-932-3644 when you have a few minutes available to resolve this issue. JC Joel C. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Attractive Templated Websites" May 17, 2023 4.0 Good experience! Pros Easy to use and get up and running. Appealing, easy to manipulate, and available to help support. Cons SEO and PPC programs are not optimized fully Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.