# Page 3 | KickFin Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is KickFin the right Restaurant Management solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/217029/KickFin/reviews --- KickFin 4.9 (117) [View alternatives](https://www.capterra.com/p/217029/KickFin/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 8th, 2026 # Page 3 - Reviews of KickFin ## Showing most helpful reviews Showing 51-75 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SD Steven D. General Manager Restaurants Used the software for: 2+ years ### "Kick Fin" March 28, 2023 5.0 Great! Pros It is quick, easy and the staff loves it. Cons There isn't a way to link it with our 7Shifts or Toast. Review Source SS Shae S. General Manager Restaurants Used the software for: 1-2 years ### "Overall great program" March 22, 2023 5.0 Pros Paying and tipping restaurant employees is made easy with KickFin. User friendly and super easy to navigate. Would reccommend! Cons The only negative feature is an instance where a payout was made and cannot be reversed easily. Review Source JD John D. General Manager Hospitality Used the software for: 1-2 years ### "Better than NETSPEND" March 30, 2023 5.0 Excellent. No issues so far Pros I like the ease of use. First time users should be able to figure out how to navigate through the site Cons Having to use 2 step log-ins but I understand completely Review Source JM Jana M. Payroll Manager Food & Beverages Used the software for: 1-2 years ### "???" March 23, 2023 5.0 Pros The software is easy to navigate and use Cons I have to add up all payments manually for pay period person by person instead of having a report with everyone’s overall total Reason for choosing KickFin The owner chose it Review Source SG SALVATORE G. Operations Restaurants Used the software for: 6-12 months ### "Kickfin Review " February 16, 2021 5.0 I will say, honestly it has been an easy transition and much nice process than I thought it would be. I also can appreciate the team's willingness to hear feedback and adjustments sited from users like myself. Pros I love the addition of the (-1) feature at payment, makes things easier for reconciling. I like the ease of the process and how quickly it works. Cons When making a payment without a tipped group I feel like there could be a more efficient way of entering the team team members into the "sheet" or grid. Even a simple thing of being able to search a team member then hit "enter" key instead of having to click them over could make things flow quicker esp. for a bigger team, like one of my locations has. Also alphabetizing the team members in the drop down list could save some time as well. Review Source Response from KickFin March 11, 2021 Thanks for your thoughtful review, Salvatore! Our product team is laser-focused on continuously improving our product based on customer needs. Your suggestions are on our 2021 product roadmap you can expect to see a lot of these changes in an upcoming release. AR Andrew R. IT Direct Restaurants Used the software for: 6-12 months ### "Wish We Had Changed Sooner" February 16, 2021 5.0 The process of setting up the system was very straight forward and simple for multiple locations accross multiple states. We have been paying for armourd car services for years due to the amount of cash we needed to payout servers tips at the end of each shift. The cost of the trucks were enormous each month, not to mention the amount of cash the stores had to keep on hand. The ability to reduce overall cash on-hand and cash handling is a huge win. We made the stores safer, less chance of employee theft, reduced the cost to the company, and added convenience for our team members. Pros We love the ease of getting new team members added to the system. We also like how easy it is to train new managers to use the system. The reporting is good as well. Cons The limitation of not being able to undo a transaction that was sent to the wrong person by mistake, or that had the wrong amount. Review Source Response from KickFin March 11, 2021 Because funds are immediately available in your employees' accounts, it's not possible to reverse a transaction but there are a number of ways to address an incorrect payment. Contact support@kickfin.com if you need help! AK Amber K. General manager Food & Beverages Used the software for: 6-12 months ### "Kickfin for the Win!" March 22, 2023 5.0 It drastically helped us with tracking our banquet tips and what we pay out on a weekly basis to our employees. Pros I like how I can search an employees name and see in order from most recent to prior kickfins. I like how I can see what amount my manager are sending and can check up and review it at ease. It's organized and user friendly Cons It lags sometimes and is slow. I have to refresh the page alot in order to get it to work. Review Source MP Maria P. Manager Food & Beverages Used the software for: 1-2 years ### "Great" March 22, 2023 5.0 Would recommend Pros Convenient, stress free to use. Cost effective Cons Not free, free would be better. Otherwise it’s all great Review Source RA Rebecca A. Admin Restaurants Used the software for: 2+ years ### "With Ease" March 22, 2023 5.0 Everything is right at your fingertips. Very Easy to Use. Pros The management side of things are very easy Cons Not much to say here, like all the features Review Source KH Kendall H. General Manager Food & Beverages Used the software for: 6-12 months ### "One less thing" March 22, 2023 5.0 Great!!! Haven’t had any issues yet Pros The accessibility of being able to send money to any of my employees in an instant Cons The charge for distributing the amount everytime we send tips it should be integrated with monthly pay Reason for choosing KickFin Easiest across all platforms Review Source JP Jamie P. Chef Food & Beverages Used the software for: 6-12 months ### "Kick fin for tipping " March 22, 2023 5.0 Fantastic. Pros Eas of use and setup I also love that it is direct deposit immediately. Cons Refund to original payee. Sometimes our management have double tipped on accident and it would be nice to be able to reverse payment. Review Source RH Ryan H. Accounting Manager Restaurants Used the software for: 6-12 months ### "Steakhouse " March 22, 2023 5.0 Overall, it's been a huge upgrade from tipping out servers in cash. We love it. Pros Kickfin is easy to use and setup. We don't need to keep cash on hand anymore, which is great. The servers like it as well. It's quick and easy for them. Cons Banking transactions are cumbersome to enter into our accounting system. If Kickfin had a system to upload those that would be great. Review Source TN Tim N. President Restaurants Used the software for: 6-12 months ### "Cash is king" March 22, 2023 5.0 So far Kickfin has done exactly what we wanted it to do. Keep more cash on hand and make it easier and safer for our employees. Pros Helps us manage our cash easily and effectively. Cons Nothing. So far it’s been everything as promised. Review Source LC Lauren C. General Manager Food & Beverages Used the software for: 6-12 months ### "Lauren review" April 4, 2023 5.0 Overall experience has been positive Pros I like that its fast and we can pay everyone at the same time. Cons The servers are a little apprehensive about the fee Review Source KM Kristina M. Manager Food & Beverages Used the software for: 6-12 months ### "Kickfin is truly life changing " March 28, 2023 5.0 Pros It’s quick access and easy to use ! Makes tipping out very easy and less of a headache ! Cons If someone’s account is locked (cash app) , allow funds to be dispersed anyway. Review Source SD Sara D. Assistant Manager Food & Beverages Used the software for: 6-12 months ### "Kickfin Review" March 23, 2023 4.0 Just typical digital issues but other then that not too many. Pros How easy and quick it is to use and give your employees the money they worked for. Cons The fact it takes money from employees. Review Source BE Belinda E. Director of Operations Restaurants Used the software for: 6-12 months ### "Great product and time saver" March 22, 2023 5.0 Pros Ease of use and the ability to provide staff with immediate payments Cons Reports are hard to read and the ledger is n early impossible to follow Review Source AS Amy S. Restaurant Manager & HR Restaurants Used the software for: 6-12 months ### "Love Kickfin and so does our staff" March 28, 2023 5.0 It truly has made closing out the day so much easier! Pros It is so lovely to not deal with cash anymore, we eliminated our cash deliveries! Way less errors and the ease of using it is awesome! Staff love not having their wallet stuffed with cash and no more trips to the ATM. Cons It's silly, but annoying to have to select the see more then 10 names at a time at the bottom of the page. Review Source PM Patrick M. Manager Restaurants Used the software for: 1-2 years ### "Kickfin" March 23, 2023 5.0 Pros Easy to use my employees seem to like the elimination of cash flow Cons $1 charge, if possible to eliminate otherwise very easy to use Review Source JB Jesse B. District Manager Food & Beverages Used the software for: 1-2 years ### "Quick and Easy" March 22, 2023 5.0 Overall great experience Pros I love the easy use and reliability of KickFin. Cons Getting ahold of a representative for help with issues with holding funds and minor issues. Review Source AW Amanda W. General manager/owner Food & Beverages Used the software for: Less than 6 months ### "We love Kickfin!" March 26, 2023 5.0 Pros It’s user friendly and employees receive funds in their bank account immediately Cons I really haven’t had any cons. Everyone has really loved using Kickfin Review Source CD Chris D. General Manager Restaurants Used the software for: 6-12 months ### "Great program for the money!" March 23, 2023 5.0 Pros I love how the program lets you know if a payment was not processed or is pending. Also, great alerts when setting new team members. Cons Nothing I can think of at this time. This is a great program! Review Source VP Vincen P. Manager Hospitality Used the software for: 6-12 months ### "Amazing Product " March 22, 2023 5.0 Pros Kickfin has been amazing to use, I have been a restaurant manager for over two decades and this has been the most efficient way to get servers their gratuities Cons Nothing, the platform is very easy to use and navigate Review Source CW Cheri W. General Manager Restaurants Used the software for: Less than 6 months ### "Kickfin for Tip Payment is Great!" March 23, 2023 5.0 Pros Love that the employees who get tipped can load ant card they'd like into the system. The other systems I've used make you use their strange cards. Cons Wish you see the paid out report by transaction grouping. It only gives you a list of people paid. At least I don't think it does. Review Source AW Amanda W. General manager Food & Beverages Used the software for: Less than 6 months ### "A nice convenience " February 22, 2021 4.0 Pros I love that we are distributing less cash to staff on a daily basis and that we can keep less cash in house. Having a digital trail of how much we are paying each person each day is very nice. The staff really likes being paid instantly and not having to go to the bank every day. Cons The whole end of day process is a lot longer than it was before kickfin. It would be nice if we could set up a pay sheet in the morning with everyone’s name that’s working and open it up later on to enter how much they’re being paid. That could take a couple of minutes off of late night closing. Review Source Response from KickFin March 11, 2021 We love hearing that your team loves Kickfin! Most of our customers find that Kickfin actually makes the end-of-shift process much faster. Our tip group feature might help organize your employees within Kickfin; we can also connect Kickfin to your POS or scheduling software. Our support team is reaching out to help you troubleshoot! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.