# HealthEquity Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HealthEquity Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more. Source: https://www.capterra.com/p/217067/WageWorks --- # HealthEquity Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HealthEquity ## What is HealthEquity? HealthEquity is a provider of consumer-directed benefits programs including health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), commuter benefits, COBRA administration, and other employee benefits. It aims to help employees and employers better manage healthcare expenses and commuting costs. Since its founding in 2002, HealthEquity has remained laser-focused on the mission to save and improve lives by empowering healthcare consumers. By 2030, HealthEquity plans to make HSAs more common than 401(k)s. ## What is HealthEquity used for? [Benefits Administration](https://www.capterra.com/benefits-administration-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HealthEquity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.healthequity.com/&name=HealthEquity) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HealthEquity 3.9 (7) VS. [### Guideline](https://www.capterra.com/p/206399/Guideline/) [3.4 (22)](https://www.capterra.com/p/206399/Guideline/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (7) Ease Of Use 3.7 (22) Value For Money 3.4 (5) Value For Money 3.4 (19) Customer Service 4.2 (6) Customer Service 3.2 (19) ## HealthEquity alternatives [Benifex](https://www.capterra.com/p/149143/Benify/) [4.3 (3)](https://www.capterra.com/p/149143/Benify/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149143/Benify/) [Benefitfocus Platform](https://www.capterra.com/p/78887/Benefitfocus/) [3.7 (3)](https://www.capterra.com/p/78887/Benefitfocus/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/78887/Benefitfocus/) [BenefitPoint](https://www.capterra.com/p/113708/BenefitPoint/) [4.0 (1)](https://www.capterra.com/p/113708/BenefitPoint/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113708/BenefitPoint/) Highest Rated [League](https://www.capterra.com/p/194778/League/) [5.0 (2)](https://www.capterra.com/p/194778/League/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194778/League/) ## Pricing Value for money 3.4 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.4 (5) 3.4 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (6) 4.2 Based on 6 reviews ## User reviews Overall rating 3.9 Based on 7 reviews Filter by rating 5(2) 4(4) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent CS Clayton S. SVP Business Development Marketing and Advertising ### "Terrible Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 1, 2024 Terrible. Literally no room for innocent mistakes made by their clients. If you are 1 (ONE) day late on a payment, not even 24 hours, the insurance is canceled and if you or a dependent needs health insurance then tough luck. Awful service. Would never recommend ever. Pros None the I can think of, they are very "reactive" and in most ways they are just inactive. Cons If you're one day late with COBRA insurance they will cancel your insurance and force you to go through a 30 day exchange before getting insurance again. Getting onto COBRA can take an extra 2-4 months before it's even active. Extremely late and the healthcare company even said that they haven't heard from them when waiting on it. The health insurance company itself was more helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ryan M. Marketing Analytics Engineer Marketing and Advertising ### "HealthEquity worked well as an HSA provider" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 March 23, 2023 It was positive until I wanted to change providers, then it was very unprofessional. Pros I liked that HealthEquity was able to update my account even after switching jobs, keeping my HSA the same because both companies worked with HealthEquity Cons When my company changed from HealthEquity to another HSA provider, the rollover process was a complete disaster. My funds ended up being locked for 4 months in a limbo state between providers. I don't think that is typical but the company didn't print my rollover check, then it got lost in the mail, then they didn't print it again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Shivam A. Engineer II Pharmaceuticals ### "Manage Your Benefits with Ease " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2022 Overall I am extremely pleased with the benefits this application provides and it is so convenient and easy to use. No training is required at all. It is self sufficient and if you have any doubts an agent is available to help via phone or chat using the help center application. Pros Health Equity offers very good features where you can track all your expenses, check your monthly contributions, transaction history etc. I also love their customer service representatives who can clarify any doubts for you in terms of billing information, account usage etc. In addition they also have an app that be downloaded to a smart phone and You can visit HSA store directly from their App, check qualified medical expenses check on prescription discounts etc. If you have an HSA account you can also use the money in the account for future investment if you like. All of this with a click of a button. Cons I do not have anything that I do not like about the application so far. It is one of the best ways to track your benefits for the year and also how your available funds can grow using the investment option they provide. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Technology Specialist Computer Software ### "Easy to access in any Platform and Shows the Up to date Balance " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 21, 2021 Pros It is easy to access the HSA balance, accuracy of receipts, and status of submitted reimbursement in any platforms including the mobile app. The mobile app is clean and it shows the notification whenever my balance is reloaded. Requesting the reimbursement by creating the expense is clear and easy to navigate. Also the transaction history is clear and easy to look the status of paid outs Cons Frequent rejection of claims and also difficult to understand the reason behind it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Cami S. 6th Grade ELA Teacher E-Learning ### "Using WageWorks " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 3, 2021 Pros I love the WageWorks app! It is very user friendly and we can immediately load up our receipts up from all our health care services. Cons When you use the app to link to the WageWorks website it can sometimes be slow to load or not load at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Software Engineer Computer Software ### "Great tool for claims and reimbursement for covered expenses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2021 Quite content and satisfied with the tool and easy reimbursement software Pros 1\. Easy submission of claims via mobile or desktop 2. Can submit claims by mail if needed 3. Swift processing of claims 4. Smooth reimbursement payment of claims 5. Good customer support 6. Can check status of claim Cons 1\. Does not explicitly state exactly what is covered but overview of what is covered which is a little vague 2. Difficult to claim used item expenditures Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Shreshthi M. HRIS Manager Mental Health Care ### "WageWorks for Transit Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 5, 2021 The software is easy to implement with Dayforce HRIS. Many reports are already present in the system which can be used to run and shared with WageWorks via an SFTP. Pros We use WageWorks to manage the distribution of train, bus and parking passes. We were managing this manually before and this tool has simplified our processes. Cons We have had some issues with customer service as there is a delay in responding to questions. Some of my friends in other companies have also given similar feedback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/217067/WageWorks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)