# Volley Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Volley the right Issue Tracking solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/217071/Volley/reviews --- Volley 4.7 (69) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Volley Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews LP Laura P Sr. Marketing Strategist Marketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “The new feature of allowing screenshots to be pasted into the comment is very nice because I can screenshot how I am seeing it on my end due to differences in screen size/resolution and paste it with the comment.“ February 19, 2021 CC Cory C Marketing DirectorMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Lacks any type of organization features. When you have projects with more than 20 tickets, there is no way to sort items such as priority, pending, ready for review.“ February 22, 2021 Bev A CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “We got this software primarily as a way to collaborate with clients on edits needed to chat bot flows - we are able to capture both the many chat backend flow, plus the experience in messenger and have them give us our feedback.“ February 12, 2021 PS Piotr S Founding PartnerComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “It's a little bit too complicated to get remarks on mobile webpages - you have to enter developer mode in Chrome and change the view to mobile - the screenshots are bit large then.“ February 17, 2021 FT Fifa T FounderDesign, Self-employedUsed the software for: Less than 6 months. “Volley has helped me eliminate a lot of the back-and-forth between my clients and facilitates the process of revisions and feedback needed to make the project a success.“ February 17, 2021 JS Jozsef S UX/UI DesignerGambling & Casinos, 51 - 200 employeesUsed the software for: Less than 6 months. “Reviewing mobile websites (device emulation in Chrome) on a desktop device is a bit cumbersome due to the positioning of the popup overlay.“ February 22, 2021 VG Vanessa G Director of Editorial and ContentMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “I liked that I was able to make edits directly on the webpage. Before I used to have to make PDFs of a page and make edits there, which was very time-consuming.“ February 12, 2021 LP Laura P Sr. Marketing Strategist Marketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Sometimes when there is a pop out menu / overlay when you go to make a comment it closes the pop out and I am unable to make a comment on it so I have to make a comment on the button to pop out.“ February 19, 2021 ## Showing most helpful reviews Showing 1-25 of 69 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ryan N. Managing Director E-Learning Used the software for: 6-12 months ### "Excellent product with super responsive support" March 10, 2022 5.0 I buy a lot of SaaS tools, and I mean a lot. I have been very impressed with the support from the Meet Volley team. They deal with support requests quickly instead of letting it it sit in the inbox. I wish them success. Pros The beauty of MeetVolley is that it works, and it works really well. However, what sets it apart is the simple UI, clean design and most importantly \[SENSITIVE CONTENT\] and the team are very fast on support and try and accommodate you where possible. Cons I genuinely don't have any negative thing to say about this product. I hope they add more integrations in the future, but that's not really a con. Alternatives considered [Userback](https://www.capterra.com/p/172431/Userback/) Reason for choosing Volley In this order of priority: 1) Whitelabel 2) Price 3) Excellent support 4) Clean simple design Switched from [Userback](https://www.capterra.com/p/172431/Userback/) A much better product in my opinion all the features are probably same or similar. The support on MeetVolley is excellent and the flexibility in terms of allowing customers to white-label etc is what I needed. Review Source BA Ben A. owner Information Technology and Services Used the software for: 6-12 months ### "The best collaborative software for webdesigners I have seen!" February 17, 2021 5.0 Volley takes my WordPress website design business and maintenance services to a whole new level of professionality. Pros Volley makes it extremely easy to take a screenshot of something on the internet and leave a comment for discussion. It can be an issue on a site I'm developing for a customer, an issue after website updates for my care plan customers or something a customer likes on another site that they would like implemented on theirs. And the best thing is that Volley is just getting better and better with more features. The authors are super easy to reach out to and the public roadmap is really worked on and you can leave suggestions there. Cons It can be a little bit difficult for users to start using the first time and also everything is in English and not translated to Swedish. Alternatives considered [ProjectHuddle](https://www.capterra.com/p/193889/ProjectHuddle/) Reason for choosing Volley The price point was much better but more importantly, no WordPress plugin is necessary. Volley works for all sites, even ones you do not have control over. Review Source VR Verified Reviewer Designer Design Used the software for: 1-2 years ### "Useful tool annotating websites with quick back and forth team feedback" February 17, 2021 3.0 With Volley, we found an easy way to write on top of the webpages and accelerate feedback between developers, clients, and designers. Pros Volley is useful for marking up websites to give quick feedback on design, UI, site navigation, and functionality, all with the best visual cue that is annotating over the real product. Cons I was reluctant to try Volley at first because when my development partner pointed me to their home page and what I saw put me instantly away from trying it, an ugly designed site with super cluttered home page using terrible fonts. I thought if this is the way they present themselves, and if the site is so badly designed, why would the product design be better. So, after his reiterative insistence, I agreed in trying it and must say we are finding it useful. Alternatives considered [Pastel](https://www.capterra.com/p/176456/Pastel/) Reason for choosing Volley Because even though Volley is expensive, it is not such over the top expensive as Pastel. Switched from [Pastel](https://www.capterra.com/p/176456/Pastel/) We were using Pastel https://www.usepastel.com/ which has a better UI and overall design but we moved because it was too expensive. Review Source Ben O. Director Marketing and Advertising Used the software for: Less than 6 months ### "A powerful design feedback tool" February 26, 2021 5.0 Really good, there are a few client feedback tools in the space and really Volley is the simplest to use. I'm happy with Volley as is, and with forthcoming developments I expect it to become an ever more capable tool. Pros Simple solution to getting in browser feedback from clients on webdesign, UX and UI Cons Currently, the app uses a chrome extension, this creates a point of friction/resistance for users. Volley are working on a completely browser-based "widget" to solve this issue. At which stage Volley will be even more awesome. Alternatives considered [ProjectHuddle](https://www.capterra.com/p/193889/ProjectHuddle/) Reason for choosing Volley Good price point, meets my needs completely - happy with Volley. Review Source TP Travis P. Owner Marketing and Advertising Used the software for: Less than 6 months ### "So easy and so much more efficient!" February 17, 2021 5.0 So we made the decision to try Volley after struggling with an inefficient workflow for review and critique, as well as client design requests. We implemented this tool into our workflow and it has made life so much easier. We now use it for every project! Pros This has made our workflow for design review and client change requests a breeze! We are no longer bogged down by emails that are wordy and yet still do not paint the proper picture of a change. This allows a very precise way for the client or reviewer to take a snapshot of the area and mark it up with feedback. Cons The only thing I think that may be an issue for certain clients is the chrome requirement, but otherwise I love it. Alternatives considered [Markup Hero](https://www.capterra.com/p/205064/Markup-Hero/)[Picter](https://www.capterra.com/p/212295/Picter/) Reason for choosing Volley I chose Volley because it was a cinch to get my clients integrated and the features were just exactly what I needed for my business, without breaking the bank. Review Source Andrey K. CEO Information Technology and Services Used the software for: I used a free trial ### "Good UI/UX, missing a few features" February 27, 2021 5.0 I think the process with volley could still be improved, but the software overall is nice Pros The UI/UX is very good and pleasant to use. Cons Missing the feature to organize and easily share results (send links) Alternatives considered [Markup Hero](https://www.capterra.com/p/205064/Markup-Hero/) Reason for choosing Volley I wanted to test all options before choosing, ended up with Markup Hero even though Volley has some features that I did like more. Just the flow with Markup Hero is easier. Review Source AH Amy H. UX+UI Designer Design Used the software for: I used a free trial ### "Great software but doesn't stand out too much from other solutions (Zeplin, Invision and evrybo)" February 12, 2021 5.0 Definitely good, but nothing that stood out from other software. I have seen a very very startup company who offered a similar collaboration tool who had inbuilt ability to 'send for sign off' from the client and get client to check boxes to approve content, design and responsive. The company who did this (Share With Clients) is unfortunately not able to keep up with my other needs - the ability to tab between screens and Flexi width + height. However this element felt like it had massive potential Pros I like being able to mark comments as resolved - as a designer this is crucial when you have a list of 100 tasks on design boards to run through. The ability to attach images in comments isn't something I've seen before and was what really persuaded me to try out the software Cons The draw functionality - not sure it's needed. I think the ability to reply to comments with mockups is great and is more a priority. I've really enjoyed using this during the trial however couldn't justify the price. Alternatives considered [Evrybo](https://www.capterra.com/p/161259/Evrybo/)[Zeplin](https://www.capterra.com/p/190895/Zeplin/) Reason for choosing Volley Cheaper, more integrated with my software and process Review Source Lucia U. Creative Director Computer Software Used the software for: 1-2 years ### "Game changing during COVID" February 12, 2021 5.0 Pros I love using Volley as a collaboration tool with front-end engineers and UI/UX developers at my organization. Our product is very robust and enterprise, and Volley allows me to identify areas in our platform that need fixing, and screenshots the browser window letting my developers know exactly where they can find the issue. It creates a great backlog of design items they can get to when they have time. It's also very beneficial when we're working on building a feature, as a way to capture design QA. Cons My only complaint is that I feel like I have to continually sign in because it keeps logging me out. Review Source Response from Volley February 17, 2021 We're so appriciative of your review Lucia Im overjoyed to hear that Volley has been helpful for you during this time where remote work is the norm. Sounds like you are using Voley in every single way in which it was designed to be use. You are a star player :) Have a wonderful day. Tom D. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Simple to use and does exactly what it's supposed to!" February 12, 2021 5.0 Pros Volley has made our website feedback and revision requests much simpler. It's incredibly easy to use and has a clean and simple UI which adds to that easy to use feeling. The first client we had utilize it, I wasn't sure how it was going to go but he even called (unprompted) to comment how Volley was a "cool little tool" and made his feedback much simpler. Cons They're a growing company, so some features are still in the works. While it was easy for clients to use, they still had to create an account and install a Chrome extension. They also now receive emails from Volley such as feature updates, etc. which is a little frustrating as most of these are one-time users. This should be getting resolved soon though as I believe white-label is on the way at the time of this rev iew. Review Source Response from Volley February 17, 2021 Thanks for your review Tom The story about your client calling up made my morning! Really neat to hear. In regards to clients still recieving emails, this is a good point, we're looking into adding a checkbox when signing up to opt in to updates, especially for anyone invited to colloborate. The last thing we want is for Volley to feel spammy. Maybe something like this: https://www.dropbox.com/s/208sj8cy05u8pft/mock.png?dl=0 Also, youre right! Embedable widget is coming. Here's a video showing the UX https://www.loom.com/share/d0e07e35031e4875aa56de7b720a6467 We cant wait to share this with all of you. adrian W. brand.creator Marketing and Advertising Used the software for: 6-12 months ### "A must-have tool for every web designer" February 12, 2021 4.0 Pros Volley is easier to use, faster and more stable than other software I have used. Cons On-boarding instructions for clients could be improved. Review Source Response from Volley February 17, 2021 Thanks for the feedback Adrian Stability is mportant to us and we're glad it is resonating with you. In regards to client onboarding, we agree. We're currently working on a page that you can send your clients that will explain in detail how to use Volley :) Have a wonderful day! SG Serita G. Founder | Cheif Strategist Marketing and Advertising Used the software for: Less than 6 months ### "Must Have Workflow Product " February 21, 2021 5.0 Pros Volly makes it extremely easy to monitor and request specific feedback virtually. Cons I'd love if in the future I could use this product for video content reviews. It would indeed be a game-changer . Switched from [Lytho Workflow](https://www.capterra.com/p/241032/Lytho-Workflow/) I didn't really like the program but since a client recommended it and I had no alternative I stuck with it.. I now use Volly and Niftypm to manage project reviews Review Source HK Herman K. Owner Information Technology and Services Used the software for: Less than 6 months ### "Nice to play with Volley" February 17, 2021 4.0 Some customers communicate with a lot of emails without any structure. With Volley it's more structured and also easy for customer to see the status of open items. Pros I before used MarkUp, but that is quit slow and often it didn't work nice. Cons Login when using a passwordmanager in your browser it will show the password of the website you are working on instead of the password of Volley. Reason for choosing Volley Easier to work with and it's faster Switched from [Markup](https://www.capterra.com/p/206850/Markup/) I worked with some projects with MarkUp, but than I saw Volley on AppSumo. So I bought it and it's better. Review Source JW John W. Owner Internet Used the software for: 6-12 months ### "This software saves numerous emails" February 25, 2021 4.0 The software does exactly what it purports to do. It doesn't have any unnecessary features that bog down the product. It has changed the way I manage the deployment of websites. Pros I like that I can clearly understand changes from my clients and track the completion of those changes. Cons I wish there were a way in Volley to organize comments and changes by URL. Reason for choosing Volley I had not considered this type of product but I saw the App Sumo deal and decided to give it a try. Review Source AC Anthony C. Tattoo Artist / Business Owner Cosmetics Used the software for: 6-12 months ### "Worked great for setting up my website" February 13, 2021 5.0 Pros My employees could communicate about the changes they needed to make easily and quickly. Cons There were too many email notifications. Review Source Response from Volley February 16, 2021 Thanks so much for the review Anthony We're thrilled that Volley is streamlining your communication process. In regards to the notifications, you can visit the "Notifications" tab in your settings to configure the notifications how you like. Hopefully this is helpful and we'll continue to dial in the email frequency. Thanks again and have a wonderful day. JS Jozsef S. UX/UI Designer Gambling & Casinos Used the software for: Less than 6 months ### "The best design review tool I've used" February 22, 2021 5.0 Really positive, I've been enjoying using it. I look forward to the new versions and features of this software. Pros Reviewing live sites and apps has been a challenging task but with Volley, we've been able to simplify the process and give direct and accurate feedback to our developers. Cons Reviewing mobile websites (device emulation in Chrome) on a desktop device is a bit cumbersome due to the positioning of the popup overlay. I wish there was a basic shape draw tool (along with the hand draw tool) to be able to hand off more precise review documents. Also, the ability to create groups/folders of projects would make our dashboard more organized and easy to follow. Review Source VG Vanessa G. Director of Editorial and Content Marketing and Advertising Used the software for: Less than 6 months ### "Great for proofing websites" February 12, 2021 4.0 Pros I liked that I was able to make edits directly on the webpage. Before I used to have to make PDFs of a page and make edits there, which was very time-consuming. Cons I didn't like that you couldn't go to a page and see all the sticky notes at one time. Navigating through the list on Volley is a bit confusing. Review Source Response from Volley February 17, 2021 Thanks for the review Vanessa Happy to hear that Volley has replaced the document method of website QA. I used to do it the same way and it was a nightmare. Things would end up so scattered. Love your idea of seeing (and maybe even editing) existing notes while commenting. This is something we plan to look into. Thanks again for the wonderful feedback and happy Volleying! KO Kagan O. CHRO Human Resources Used the software for: I used a free trial ### "Best Product" February 13, 2021 5.0 Best, easy ans useful Pros I have used it and this perfect. Maybe again you can sell it from appsumo:) My friends wants to buy it. Cons Nothing. But you can make it a little bit cheaper:) Review Source NC Nicole C. Account Manager Information Technology and Services Used the software for: Less than 6 months ### "Makes QC So Easy!" February 12, 2021 5.0 Pros I love how easy Volley is to use. Our team is easily able to convey website edits that are needed to the development team. We were previously using Google Sheets to track edits and added screenshots, but with Volley it makes it so much easier to list and point out changes needed. Cons I cannot think of anything that I don't like. Review Source Response from Volley February 15, 2021 Thanks so much for the review, Nicole. We're so happy to hear that Volley has made it quicker for you to convey website changes to your team. This is exactly what we designed Volley to do :) RJ Ryan J. Founder Marketing and Advertising Used the software for: Less than 6 months ### "My new "go-to" tool for feedback" February 19, 2021 5.0 I've enjoyed my experience and the support that Volley provides. I really hope this company continues to do great things with this product. Pros The ease of use and the amount of time that this software saves me is incredible. We use the tool for both internal and external feedback on websites. What used to take 30 minutes can now be done in five. Cons My Chrome extension was a bit glitchy at first, but it's all good now. Reason for choosing Volley I was using screenshots and Google sheets. Review Source AG Aman G. Associate Director Computer Software Used the software for: Less than 6 months ### "A must have tool" February 12, 2021 4.0 Pros I think it solves one of the key problems faced in the website development industry. it is very simple to use. Cons I think it is still in very nascent stage so missing few features which can be helpful. I think it will evolve with time. Review Source KT Katelyn T. Graphic Designer Graphic Design Used the software for: Less than 6 months ### "Easy to use with clients" February 15, 2021 5.0 Pros I am a very visual person, so having a client be able to pinpoint exactly where they want a change to a web design is very helpful. Cons None that i have found so far! But I am not the user that implemented this product. Review Source JC Jagadeesh C. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Best tool to get feedback" March 7, 2021 5.0 Excellent Pros We can take the screenshots of any website to get feedback. Cons Moderators can delete users or admins comments. Which is not a good option. We I'll miss the transparency. Suggestions: Adding a Rating and Voting option is good to analyse the feedback. Adding the analytics option can help to show the feedback reports to clients. Recommending white label PDF reports. Now other feedback tools are adding these options. So, you guys please consider these things I mentioned. Review Source TS Thora S. Owner Writing and Editing Used the software for: Less than 6 months ### "Cool tool" February 17, 2021 5.0 It makes it easy to communicate with my web designer about changes to my site. Pros I like that I can specify precisely where on a page that a change should be made. Cons It sometimes does not acknowledge me and I have to uninstall and reinstall it. Review Source VR Verified Reviewer Founder Animation Used the software for: Less than 6 months ### "Our project management becomes way too easier when we started using Volley." February 13, 2021 5.0 We used volley for our developer team and it works like a charm for them when it comes to deal with the feedbacks of clients, previously the software manager use to be the bridge of communication between developer team and clients now volley is doing it amazing, it also helped us to collaborate on the project and making screenshots and resolving issues, it was a good experience using volley. Pros One of the best advantages of using volley is that now clients can provide their feedback while our developer team is working on a project, Now clients can see their website and write what changes they need into particular section and provide their feedback, which is best for the project completion and also it helps us to further wasting time while making changes after the work is done. volley can be integrated to trello which makes us best for our team to work. we can also collaborate using volley. Cons There is no cons of using volley for me as based on my experience this programs is easy and comes with lots of features but we will expect more if they provide. overall not faced any issue while using volley. Review Source Response from Volley February 16, 2021 We're so happy to hear that Volley has saved you time and that it has been working well for you and your team. We are indeed planning to launch some exciting new features in the coming months! Here's a link to our product roadmap where you can see what's coming, vote on ideas and even suggest anything you'd like us to build. I read each submission personally :) https://app.productstash.io/roadmaps/5f9325ec9b327f002fa32b3d/public EP Edison P. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Excellent product for customer corrections" February 12, 2021 5.0 my way of working with this application is that I create a project for each website of my clients. and I add my clients as collaborators of only that project. Therefore, from the chrome extension, only the project that was given permission appears. This is an incredibly fast and efficient way for my clients to request changes to their websites. Pros I like that it has just enough for my clients to send their website comments and corrections, and that someone on my team can review it. it is simple, with private spaces and does not need a learning curve. Cons Before, the con was that they did not have notifications when users made notes, therefore I did not know if news from my users had arrived. This was corrected a few months ago, so he no longer has points against. they fixed their faults quickly. Reason for choosing Volley I use markup.io a lot but it does not take screenshots but loads the website live, therefore, if a change is made on the website then the bookmark positions are off as some content changed position. These are not very useful on sites with a lot of changes. The volley application works based on screenshots, it saves that moment in which the user requested the modification. therefore, I see exactly what change it requires regardless of whether the client made any other changes to their website later. Review Source Response from Volley February 17, 2021 Thanks for your review Edison, We're so happy you are enjoying Volley. We feel our screenshot UX is a key diferentator for us and it's fantastic to hear that it's also a plus for you. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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