--- title: "TimeZest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TimeZest Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/217209/TimeZest/" page_type: "product" language: "en" --- # TimeZest Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TimeZest ## What is TimeZest? TimeZest integrates seamlessly with Autotask and ConnectWise Manage as part of your calendar and ticketing workflow. Just decide when to initiate a service scheduling request and let TimeZest do the rest! ## What is TimeZest used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TimeZest?[Manage this product listing](https://www.g2.com/products/timezest/claim_requests/new?auto=true) ## TimeZest Overview Updated September 2026 AI summary TimeZest is cloud-based scheduling software built for small businesses, with a focus on IT service and managed service teams. It automates appointment and employee scheduling, supports online booking, real-time and group scheduling, and manages multi-location needs. Notable features include alerts, reminders, and resource scheduling, and it integrates directly with ConnectWise PSA for workflow coordination. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TimeZest 4.7 (17) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $12 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (17) Ease Of Use 4.6 (4,208) Value For Money 4.8 (13) Value For Money 4.4 (2,963) Customer Service 4.7 (15) Customer Service 4.6 (2,652) ## TimeZest alternatives [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,621)](https://www.capterra.com/p/136078/Float/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/217209/TimeZest/alternatives/) ## FAQs about TimeZest Overview ### Which roles and teams benefit most from TimeZest? TimeZest is most used by IT service teams, managed services leaders, and technical support staff who need to automate appointment scheduling, reduce back-and-forth communication, and speed ticket resolution. Owners, executives, and program managers benefit from improved service coordination, smoother client interactions, and more efficient scheduling across support operations. Answer based on 17 reviews Overview ### What company size and specific industries is TimeZest built for? TimeZest is designed for managed service providers, making it a fit for businesses in the IT services and managed services sector. The product is aimed at organizations of this type rather than a broad range of company sizes or industries. Features and Usability ### What are the key features of TimeZest? TimeZest offers appointment scheduling, online booking, and real-time scheduling for individual and group appointments. Core features also include automated scheduling, employee scheduling, resource scheduling, multi-location support, and alerts, notifications, and reminders for coordinating bookings and keeping participants informed. Integrations ### Which third-party tools and platforms does TimeZest integrate with? TimeZest integrates with ConnectWise PSA. It connects scheduling workflows directly into ConnectWise PSA, letting teams manage meetings within the same platform. No other third-party integrations are identified in the provided catalog and reviewer data. Answer based on 2 reviews ## Features AI summary Based on 16,930 Appointment Scheduling reviews Capterra reviewers highlight these as the features buyers value most when choosing scheduling software: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) TimeZest supports **Real-time Scheduling**, which helps teams coordinate appointments as availability changes. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers **Online Booking** (**53%**), a related feature that gives customers a direct way to schedule meetings without back-and-forth communication, helping businesses save time and keep scheduling more efficient. Real-time Scheduling 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Online Booking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Group Scheduling 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Automatically find mutually available meeting time slots across multiple calendars Alerts/Notifications 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Reminders 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity TimeZest 11 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Buffer Times: Provide the ability to incorporate buffer times, leaving time before and after meetings. - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets --- Get Advice We can help you find the software with the features you need. Features 4.5 (17) 4.5 Based on 17 reviews ## Pricing Value for money 4.8 (13) Free Trial Free Version Basic $12.00 Per User,Per Month Value for money 4.8 (13) 4.8 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (15) 4.7 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 17 reviews Filter by rating 5(12) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DS Daniel S. Security Engineer Information Technology and Services ### "Automating scheduling client appointments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 17, 2026 Before Time Zest, getting a client to commit to a time was impossible. After it was established, any time a customer asks us, "when is good for you" I just send them the link so they commit to a date, with a paper trail. Pros I love the ability to have customers tell us when they're available, and then having them commit to that date/time. Time Zest makes it easy to schedule when you have a PSA or ticketing system. Cons There is a significant setup time if you want to fully utilize the product to make scheduling automated and seamless. You also need to notify your client that you use TimeZest so they know to expect the emails. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Cassie K. Owner, PSA Consultant Professional Training & Coaching ### "TimeZest is a must have!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2024 Pros TimeZest makes coordinating and schedule meetings with clients so easy. There is zero back and forth on trying to find a time that works. I leave it up to the client to find a time based on my availability. The integration into our ConnectWise PSA is a huge value add over traditional scheduling tools like Calendly. Cons I really dont have any complaints about TimeZest. The only feature I wish it had was recurring meetings capability. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) TimeZest integrates into our PSA so we can have our appointments linked with tickets Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Chris H. Systems engineer Information Technology and Services ### "Good scheduling tool that integrates with our ticketing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 2, 2023 I like the tool overall and it helps scheduling troubleshooting time with clients. Pros Scheduling meetings with a client is easy when they can pick available times when you are also available. It also integrates with our ticketing system so it’s one less window to mess with. Cons I don’t think there is anything I dislike at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Delaney S. Managed Services Manager Information Technology and Services ### "Timezest or Bust" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2023 Pros The ease of use and how simply it integrates into our PSA. Cons Probably that it's not more customizable in terms of workload rules. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User CIO Information Technology and Services ### "Great scheduling tool for techs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 3, 2022 This definitely cuts down on the back and forth when scheduling with customers. Pros The integration into Autotask makes it easy for techs to schedule service calls with a link rather than emailing back and forth with customers. Cons It is difficult to schedule group meetings with more than a few people. The pages start to load very slowly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2022 The challenge you experienced with schedule load times with a group could be due to the volume of data we have to gather from Autotask. The next time you experience this, it would be helpful if you could forward the scheduling link to Help@TimeZest.com. We can investigate and determine if there is more we can optimize between our application and Autotask. Regards, The TimeZest Team Diana S. Owner/CEO Information Technology and Services ### "Does what it needs to do well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 19, 2021 Fantastic. Took less than a day to implement, its so easy to use I didnt have to do any real specific training with my technicians - just turned it on and let them run with it. Pros TimeZest integrates easily and simply with Connectwise Manage to make schedulding appointments with our clients incredibly simple. My technicians dont need to leave the main PSA ticketing screen but can utilize TImeZest right within CW MAnage. Cons Only complaint would be I wish you could more easily block off certains times, for example if a tech always has a lunch around the same time of day it would be nice if I could adjust a schedule to simply block out that hour. From what I can tell with TimeZest you are only able to set daily schedule but not block out times. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 5, 2021 Hi Diana, Thank you for your feedback! This is a much requested feature request, which our Development team is reviewing how to implement. We understand that this would solve many concerns and improve user experience. Cheers, The TimeZest Team OS omar S. service manager Computer & Network Security ### "great product for scheduling meetings" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 15, 2021 easy to setup and configure and timezest support is easy to work with Pros easy to setup and use with our connectwise manage Cons I wish it was easy to embed to reschedule meeting inside calendar invite Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 5, 2021 Hi Omar, TimeZest currently does contain Rescheduling and Cancellation optionality, which can be made available inside calendar invites. We will reach out to share more details. Cheers, The TimeZest Team JC Josh C. Service Manager Information Technology and Services ### "Always adding new features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2021 I have had a great experience so far. It was very easy to setup and use. Support has been great and they really listen to the feature requests and come out with new features often. Pros It saves us all so much time because we are not playing phone tag with users. Cons There is a feature I requested a while back that is causing issues with being able to schedule some tickets. I did hear back from their team that they are working on that feature soon, so hopefully will not be a con later on. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TM Tonya M. Netowrk Engineer/PC Support Information Technology and Services ### "TimeZest Simplifies Scheduling!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 10, 2021 Pros I appreciate being able to send an appointment time/length and let users select a time. This eliminates a lot of back and forth of finding a mutually agreeable time. It's integrated with Outlook, which is great in terms of availability and visual/auditory appointment reminders. We're using it as part of Connectwise Manage and when users schedule, the ticket status updates to "Scheduled" which I love. Cons I haven't figured out how to block out the first 30-60 minutes of my day for administrative tasks. I made appointments for lunch each day to prevent being scheduled during break times which seems like an OK workaround for times when you don't want to hold appointments but are subject to company-wide working hours. I usually warn people to expect a separate email to schedule so they don't miss it or ignore it. It would be nice if I could draft a reply to someone with the scheduling link/functionality built-in. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 5, 2021 Hi Tonya, Our Custom Availability feature allows you to set your availability within TimeZest, which can be set to block out your mornings from being scheduled. If this raises other questions, email us at Help@TimeZest.com. Cheers, The TimeZest Team MY Maryana Y. Service Coordinator Information Technology and Services ### "Scheduling made way easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2021 We are overall very happy with our experience with TimeZest and their customer service is exceptional. We would definitely recommend this to anyone looking to improve/automate their scheduling process. Pros We love the ease of use of this product. It integrates right into our PSA, which makes it very easy to schedule directly from tickets. We also love how much customization is available to tailor emails and etc. to our needs. Cons We love everything so far. The only thing that would be a plus is if you were able to send the same invite to multiple recipients, but we understand that this is something that is difficult to script, and doesn't hinder our use of the product in any way. Reasons for choosing TimeZest N/A Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/217209/TimeZest/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.