# BroadcastByPhone Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BroadcastByPhone Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/21723/BroadcastByPhone --- # BroadcastByPhone Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BroadcastByPhone ## What is BroadcastByPhone? A phone messaging solution for reaching thousands of people with personalized messages and response options you choose. ## What is BroadcastByPhone used for? [Call Center](https://www.capterra.com/call-center-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BroadcastByPhone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.voicent.com&name=BroadcastByPhone) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BroadcastByPhone 4.5 (4) VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.3 (3,603) Value For Money 3.0 (1) Value For Money 4.2 (2,657) Customer Service 4.3 (3) Customer Service 4.3 (2,766) ## BroadcastByPhone alternatives Highest Rated [4.8 (319)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (3,414)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Auto-Dialer System that automatically dials calls Blended Call Center A call center that both makes and receives calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes BroadcastByPhone 12 features System that automatically dials calls A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Transfers live calls to other agents Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response A call center that primarily makes calls, typically sales focused Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 3.0 (1) Free Trial Basic $29.00 Flat Rate,Per Month Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Sales Management Consulting ### "Voicent's Pros and Cons " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 October 21, 2018 Overall I like the auto dialer but didn't like the surprise charges on top of the monthly charge. Pros I liked the fact that it was very easy to load my leads into the software. Cons The software was really easy to use but it there is a per minute charge plus the monthly charge that was charged which I didn't realize until I had used the software for awhile. They also claim it is free for the first trail period but that doesn't include the extra charges for time used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nathaly M. Administradora Education Management ### "I find it a very useful and complete program" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 12, 2018 Few benefits Pros telephone calls are made in real time and with very good fidelity, they work with 64 k channels, versatile for few calls Cons Does not include telephone calls with e1 trunks, this is a disadvantage with external calls, its cost is very high Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Emerson S. teamlead ### "All that i need into one piece of software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 23, 2014 I've been in the call center business for years. I tried this software years ago. And so far, voicent never failed me. The one time-payment is worth it. I've got all that i need into once piece of software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Rachel W. Founder ### "Broadcast by Phone \*\*AWESOME\*\*" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 19, 2014 I have been working with different dialer systems over the past 10 years. I would have to say that Voicent by far is the best dialer system I have ever experienced. The broadcast by phone is one of the most powerful software systems I have ever seen. The press one campaigns work! I have different campaigns that allow me to record my voice and give the client motivating pitches that motivate them to press one and in return, turns into a sale. Over that past two weeks I have had 3 transfers that all turned into deals. I speak highly of Voicent to all my other partners that own companies. My focus is to turn them on to you so they can also have the success that I have had. I really appreciate your hard working developers. I am sure you are working hard to continue what your great company has already done. I do appreciate the opportunity that Voicent has given to small and big business owners like myself. With out software like this it would be hard to do the line of work that we do. Tools are put in place to succeed. I would like to become an affiliate to Voicent if at all possible with my company Cash Out TV. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)