--- title: "PayIt Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PayIt Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/217264/PayIt/" page_type: "product" language: "en" --- # PayIt Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PayIt ## What is PayIt? PayIt is a SaaS provider of digital government services and payments. PayIt's cloud-based technology allows government agencies of any size to consolidate services and payments into a single, omni-channel experience for citizens. PayIt employs a code-free approach that enables government offices to digitize back-office processes and payments within 90 days. This gives citizens a one-stop user experience to handle all of their essential government tasks (ie. taxes, driving documents, fines, etc.) ## What is PayIt used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Government](https://www.capterra.com/government-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PayIt?[Manage this product listing](https://www.g2.com/products/payit-payit/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayIt 4.9 (9) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (9) Ease Of Use 4.0 (218) Value For Money 4.9 (9) Value For Money 3.9 (171) Customer Service 4.9 (9) Customer Service 3.8 (166) ## PayIt alternatives [4.3 (245)](https://www.capterra.com/p/225025/Plooto/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (405)](https://www.capterra.com/p/184673/Melio/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (255)](https://www.capterra.com/p/139751/Maxio/reviews/) Starting price $599.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [authorize.net](https://www.capterra.com/p/221412/authorizenet/) [4.5 (220)](https://www.capterra.com/p/221412/authorizenet/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/221412/authorizenet/) ## FAQs about PayIt Overview ### What company size and specific industries is PayIt built for? PayIt is designed for city, county, and state government agencies of any size. It targets the public sector, especially organizations that want a cloud-native SaaS platform for serving citizens and managing government services in a consumer-friendly way. Features and Usability ### What are the key features of PayIt? PayIt offers ACH payment processing, debit and credit card processing, online and mobile payments, and multiple payment options. It also includes billing and invoicing, recurring billing, receipt management, reporting and analytics, a self-service portal, and features for utility billing, permit issuance, and work order management. Getting Started and Support ### What customer support options does PayIt offer? PayIt provides email/help desk, FAQ/forum, and phone support. These channels give users a way to get direct help, search for common answers, or speak with support staff when needed. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 16,388 Point of Sale reviews Capterra reviewers highlight these as the billing and invoicing features buyers value most when comparing solutions: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) PayIt focuses on other capabilities that reviewers also consider important, including **Payment Processing** (**52%**). This feature helps businesses collect payments more efficiently, manage transactions in one place, and keep revenue moving, giving teams better control over day-to-day billing operations. Payment Processing 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Data Security 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Multiple Payment Options 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Process payments via multiple modes directly through the application PayIt 28 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Mobile Payments: Clients can submit payments via mobile devices - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Permit Issuance: Issuance of valid permits to initiate projects or tasks - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Receipt Management: Upload, track, and submit receipts in a central database - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Taxation & Assessment: Determining value of properties/purchases to calculate tax - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.8 (9) 4.8 Based on 9 reviews ## Pricing Value for money 4.9 (9) ### Starting price Free trial not available Value for money 4.9 (9) 4.9 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (9) 4.9 Based on 9 reviews ## User reviews Overall rating 4.9 Based on 9 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RO Raquel O. EXECUTIVE HOUSEKEEPER Hospitality ### "payit review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2023 it is very good experience and as I said , it really helps me save my time in paying bills and transferring money Pros Aside from easy online payment transaction , it also helps me or maybe other user to save the time instead of paying going to exchange or banks , I can pay my bills or transfer money to my family in my home country also by using pay it only . And payit sending money to home country charges are very cheap Cons I experience issue before , where I cannot link my bank account to my payit , however with the help of payit team they help me to fix the issue immediately Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amir S. IT Manager Government Administration ### "Great partner and more than payment processing company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2021 we signed on in 2016 and at that point Payit was just starting out to go after large clients. Over last 5 years we have had great working relationship with their team and the management. We came a long way since our first app deployment and won numerous awards along the way. I'm extremely happy with our partnership. Pros What I like most about their software is that you can attach various different accounts (water and refuse, property tax, real-estate, parking tickets, etc) and add your payment options and once bill is published system will notify you and you can pay in few clicks. Very user friendly.. apple-esque simplified UI design. Cons Product is continuously improved and worked on so to be honest I don't have a list of dislikes... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG John G. City Treasurer Government Administration ### "Early Adopter/Long Time User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2021 Pros It is hard to point out one thing; however, the user experience is the one that sticks out. It is easier for both external and internal users. Cons One area that I dislike is the dashboard and reporting tools. It is a priority for PayIt to work on this and resources have been committed to doing so. Reasons for choosing PayIt It was the shared vision of what the user experience should be and how could we take a leap forward. We were able to migrate our four largest payment channels to the PayIt solution in just over four months. PayIt really did the heavy lifting and helped make it easier for us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Student Education Management ### "My review PayIt" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 21, 2021 Great and Smooth Pros PayIt usually comes up with a soft and smooth user experience of payment processing and transactions. Cons Customer service is poor when a person faces some issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jason H. Director of Technology & Systems Government Administration ### "PayIt has been a game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2021 The biggest win with PayIt is they provide a way for our customers/tax payers to make their property tax payments through a mobile app or web browser. And it's a smooth, easy experience. This provides an enormous benefit to an ever increasing percentage of our customer base. Pros The products are extremely easy for our customers to use. PayIt provides plenty of marketing and customer support as well. The website and mobile app are fantastic and reliable products. The POS offering is still being enhanced but provides us with the ability to accept in-person credit card payments. Integration has been as smooth as you could imagine. Cons Honestly, nothing negative to report. Probably the area that could be improved would be analytics around the payment transactions and customer base, but they are making strides towards those efforts now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Stephanie M. Operations Manager Government Relations ### "OUTSTANDING SERVICE AND PRODUCT OPTIONS!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2021 Upon partnering with PayIt in 2017, our online payment transaction volume has increased by over 5,400%! The website, as well as the APP, are very user friendly with various payment options. PayIt will handle any payment issues directly with the taxpayer, which saves us time and improves productivity. The online payment activity has decreased the number of mail in payments which require manual processing, which has saved us additional overtime costs. The taxpayers love the convenience of knowing their payment was received and posted, without having to worry about being lost in the mail. The staff are phenomenal to work with, allowing us to expand our services to our taxpayers while collaborating on future projects. Pros The STAFF! They are the driving force behind the success of PayIt. The payment options, PayIt has collaborated with us frequently to integrate - and implement - new products/services. The level of customer service - not only as our vendor - but to our taxpayers is professional, reliable and prompt. They converse directly with our taxpayer regarding a payment or to assist with making a payment and always with a follow up to ensure satisfaction. PayIt staff ensures that any issue or hurdle we may encounter is handled promptly. You can always reach one of their team members and they are very quick to respond to emails. Cons Some taxpayers are not computer "savvy", although they will make a payment online. PayIt offers outstanding service to our taxpayers directly. PayIt has an 800 number for PayIt Support that allows the taxpayer to leave a detailed message on what support they need. They also have a dedicated email address to reach support team. \*\*The support team has proven to be very prompt on responding to both emails and voicemails and oftentimes call the taxpayer if that is their preference. We've received some feedback that a few taxpayers wish there was a dedicated phone line where they can talk to someone instead of leave a message. Switched from [Elavon](https://www.capterra.com/p/183057/Elavon/) Needed to streamline the online payment options to be more user friendly and offer wider variety in ability to pay more than one parcel and/or tax year within one transaction. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rachel M. Assistant Collector of Revenue Government Administration ### "Collect more with PayIt" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2021 Our overall experience with PayIt has been fantastic. The team at PayIt is super responsive and friendly. They have an excellent Client Service team, their Marketing Team helps us create content to promote our solution, and they are great communicators. We are able to work with them to develop, change, or customize all of our solutions and it has a great experience so far. We look forward to continuing to work with them. Pros PayIt allows our office to continually evolve and grow the services we offer. We didn't just purchase and out of the box program that only offers a single solution. We can work directly with the team at PayIt to make sure that we are providing the best possible user experience for our residents. The platform has a fresh feel to it and is very intuitive to use; no matter the users skill level they can make a payment without issue and that is big for us. On the back end, it is also very easy for us to work with PayIt to make customizations and changes as we go. Cons This is a hard question to answer because I can't really come up with something I don't like about PayIt. If we are having user issues or we see something we don't like, they fix it right away. Reasons for choosing PayIt Commerce Bank presented a payment software to us but while it was comprehensive it was not as customizable or as visually pleasing as PayIt. We were looking for a product that would be easy to use and not overwhelm our users with extra graphics or information that wasn't needed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Debbie B. Area Manager of Innovation Government Administration ### "Cabarrus County North Carolina myCabCo powered by payit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2021 The payit team partnered with us to implement, deploy and now support myCabCo. myCabco is a new digital platform that allows constituents to securely transact with Cabarrus County anytime, anywhere, and on their preferred device. After seeing a demo in October of 2019, we vetted payit and signed a contract in February of 2020 with a project kickoff February 26th right before the pandemic lockdown. We continued the project with weekly remote project meetings and successfully launched myCabCo on July 31 2020 with the mailing of new tax bills. Pros • Reduce processing fees for Cabarrus County constituents • Simple, easy to use digital interface for a 5 star customer experience • Secure online payments with API update of the system of record • Satisfying reporting and reconciliation process for finance department • Accept property tax payments via web/mobile app and at the Point-of-Sale •Ability to set up scheduled payments •Ability to make partial payments •Citizen digital wallet •Shopping cart feature Cons •Point-of-Sale paper receipt has limited customization Reasons for choosing PayIt • Secure online payments with API update of the system of record Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Maria W. Beaufort County Treasurer Government Administration ### "Innovation in the Government Sector is Possible!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2021 They have an amazing team that listens to feedback, is responsive, and always ensures you feel empowered to serve your constituents/taxpayers. Pros We loved the clean, simple design and how much easier it is for our customers to be billed and pay online. From an internal perspective, it provided the ability to send bills via email and an app, saving money on printing and postage, and increased cash flows. Cons Nothing, it’s a really great software. From a set up perspective, I think as end users (and not technical people) we can oversimplify or underestimate how much work an IT type project will be. It’ll be work to set up your site but the PayIt team will be there every step of the way and when it’s finished, you won’t regret your decision. Reasons for choosing PayIt We put the work out to bid through a Request for Proposal process and considered proposals from other vendors but PayIt was awarded the contract. What they offer is just the right blend of out-of-the-box and customized software, and is truly so easy for a customer to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/217264/PayIt/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.