# ufirst Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ufirst Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/217384/ufirst --- # ufirst Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ufirst ## What is ufirst? ufirst is a cloud-based queuing management system and virtual agenda that digitizes queues and appointments, allowing companies to manage on-site flows and avoid long-time waitings of customers. ufirst's goal is to reduce queues and better manage customers’ time by supporting public and private operators in ensuring a better user experience. Today ufirst manages more than 200.000 bookings a day and you can find it in more than 250 cities in 5 different countries. ## What is ufirst used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ufirst?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://global.ufirst.business/&name=ufirst) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ufirst 3.0 (1) VS. [### Scheduly](https://www.capterra.com/p/21142/Scheduly/) [5.0 (2)](https://www.capterra.com/p/21142/Scheduly/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 5.0 (2) Value For Money 0.0 (0) Value For Money 5.0 (2) Customer Service 0.0 (0) Customer Service 5.0 (2) ## ufirst alternatives [Victory](https://www.capterra.com/p/214676/Victory/) [0.0](https://www.capterra.com/p/214676/Victory/#reviews) Starting price $40.44 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Bookniapp](https://www.capterra.com/p/10050618/Bookniapp/) [0.0](https://www.capterra.com/p/10050618/Bookniapp/#reviews) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [ReCatch](https://www.capterra.com/p/10049729/ReCatch/) [0.0](https://www.capterra.com/p/10049729/ReCatch/#reviews) Starting price $6600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [ZigSig](https://www.capterra.com/p/233218/ZigSig/) [5.0 (1)](https://www.capterra.com/p/233218/ZigSig/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about ufirst Overview ### What company size and specific industries is ufirst built for? ufirst is designed for public and private facilities that serve people, including banks, public offices, retail stores, hospitals, gyms, universities, and restaurants. It fits organizations of various sizes that manage customer, visitor, or patient flow in service-oriented environments across these sectors. Getting Started and Support ### What training and onboarding options does ufirst offer? ufirst provides webinars, documentation, and videos to help teams get started. Webinars support live, guided instruction, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What customer support options does ufirst offer? ufirst provides Email/Help Desk support and FAQ/Forum access for customers seeking help. These channels give users a direct way to submit questions and a self-service option for common issues. No reviewer feedback about support experience is available, so support quality and response times cannot be described. ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MV Marco V. studente Research ### "Ufirst: un'app con del potenziale di miglioramento" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 21, 2024 Pros Il fatto che si possa prenotare un appuntamento presso un'azienda tramite il proprio smartphone in pochi click, è molto pratico nel suo funzionamento Cons Il fatto che a volte vengano cancellate prenotazioni o che vengano accettate quelle in orari e giorni di chiusura dell'azienda Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.