# PhoneTrack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PhoneTrack Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/217391/PhoneTrack --- # PhoneTrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) PhoneTrack ## What is PhoneTrack? PhoneTrack integrates with multiples marketing and sales tools such as Google Ads, Salesforce, HubSpot, records calls and identifies keywords and levels of productivity with AI. PhoneTrack provides digital phone numbers that can be used in online and offline marketing campaigns, website and Google My Business. With international coverage, PhoneTrack also offers URA mapping, custom alerts generation, integration with multiple CRM, marketing automation and tickets management. ## What is PhoneTrack used for? [Call Accounting](https://www.capterra.com/call-accounting-software/)[Telephony](https://www.capterra.com/telephony-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PhoneTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://phonetrack.com.br&name=PhoneTrack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PhoneTrack 0.0 VS. [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting Price R$99 Flat Rate, Per Month Starting Price $79 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (158) Value For Money 0.0 (0) Value For Money 4.5 (143) Customer Service 0.0 (0) Customer Service 4.6 (147) ## PhoneTrack alternatives Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (18)](https://www.capterra.com/p/128915/Microcall/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about PhoneTrack Overview ### What company size and specific industries is PhoneTrack built for? PhoneTrack is designed for marketing, sales, and service teams, as well as performance agencies. The description does not limit the product to a specific company size or industry, so it appears suited to organizations that need support for phone-based customer communication and campaign performance tracking. Features and Usability ### What are the key features of PhoneTrack? PhoneTrack offers call tracking and call tracking metrics, plus call routing, automatic call distribution, and call transfer for call handling. It also includes call recording, call monitoring, IVR, and voice mail. For management and analysis, it provides lead management, campaign management, reporting/analytics, ROI tracking, and SMS messaging. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does PhoneTrack integrate with? PhoneTrack integrates with 10 third-party tools, including CRM and marketing platforms such as Agendor, HubSpot Marketing Hub, PipeRun, Pipedrive, RD Station, Salesforce Platform, and Salesforce Sales Cloud. It also connects with Google Analytics 360, Google Sheets, Meta for Business, Slack, Telegram, and Zapier. Getting Started and Support ### What training and onboarding options does PhoneTrack offer? PhoneTrack provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for reviewing setup steps and product features. Getting Started and Support ### What customer support options does PhoneTrack offer? PhoneTrack provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available, so customer experience with response speed, helpfulness, or frustration points cannot be summarized from user reports. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automatic Call Distribution Distribute/route/connect calls Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Disposition Track and report on call outcomes PhoneTrack 29 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Measure campaign influence through collection of keyword tracking and revenue sources Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Import and export data to and from software applications Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Send messages via SMS Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. ## Pricing Basic R$99.00 Flat Rate,Per Month ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.