PC INNOVATIONS

Order Pro

1.5 / 5 3 reviews


Average Ratings

3 Reviews
  • 1.5 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Starting Price
    $300.00
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • PC INNOVATIONS
  • www.pcinn.com

About Order Pro

Mail order software to run your mail, phone or internet business.


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Order Pro Features

  • Catalog Creation
  • Content Library
  • Content Management
  • Cross Selling Functionality
  • Custom Product Attributes
  • Customizable Catalogs
  • Desktop Publishing
  • Pricing Management
  • Product Comparison
  • Search

Order Pro Reviews

Order Pro offers no customer service!

Jun 08, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: I have a client that I help out by processing orders when they are unable to do so. I cannot find any information on how to revise the original banking information that was input during the setup several years ago. I have called and called, and contrary to their greeting on the answering machine, they DO NOT return calls.

I have looked through the manuals several times thinking I might have missed something, but can find no information that I can use.

Once, several years ago, I happened to catch Barry on the phone when I wanted to upgrade, but since then he has not answered or responded to calls.

I would like to find an Order Pro user group that might be willing to share information.

If you occasionally need help with your computer programs, this is not a program you should buy! I have to rate the "Customer Service" category if I wish to submit this review - what a joke, there is NONE!

Order Pro

Feb 05, 2015
2/5
Overall
5 / 5
Ease of Use
1 / 5
Customer Support

Comments: I have used this in my small mail order operation for 10+ years. Easy to use and has good basic elements ---- but customer support does not exist. I have called over 10 times in the past month to get an update to my program to use on newer pc and not received any promised call back.

Don't fall for this software

Jan 21, 2014
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Don't get fooled by the elaborate phone system if you call -- it is just one guy...good luck getting him on the phone unless it's to buy.

Under powered, difficult to learn, virtually useless user manual. Not intuitive.

I can't recommend it to anyone. I had a simple problem -- he refused to fix it. Or even call back.