PC INNOVATIONS

Order Pro


1.5 / 5
3 reviews


Average Ratings

3 Reviews

  • 1.5 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 1 / 5
    Customer Service

Product Details

  • Starting Price
    $300.00
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • PC INNOVATIONS
  • www.pcinn.com

About Order Pro

Mail order software to run your mail, phone or internet business.


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Order Pro Features

  • Catalog Creation
  • Content Library
  • Content Management
  • Cross Selling Functionality
  • Custom Product Attributes
  • Customizable Catalogs
  • Desktop Publishing
  • Pricing Management
  • Product Comparison
  • Search

Order Pro Reviews


Order Pro offers no customer service!

Jun 08, 2016
2/5
Overall

2 / 5
Ease of Use

1 / 5
Customer Support

Comments: I have a client that I help out by processing orders when they are unable to do so. I cannot find any information on how to revise the original banking information that was input during the setup several years ago. I have called and called, and contrary to their greeting on the answering machine, they DO NOT return calls.

I have looked through the manuals several times thinking I might have missed something, but can find no information that I can use.

Once, several years ago, I happened to catch Barry on the phone when I wanted to upgrade, but since then he has not answered or responded to calls.

I would like to find an Order Pro user group that might be willing to share information.

If you occasionally need help with your computer programs, this is not a program you should buy! I have to rate the "Customer Service" category if I wish to submit this review - what a joke, there is NONE!

Don't fall for this software

Jan 21, 2014
1/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

Comments: Don't get fooled by the elaborate phone system if you call -- it is just one guy...good luck getting him on the phone unless it's to buy.

Under powered, difficult to learn, virtually useless user manual. Not intuitive.

I can't recommend it to anyone. I had a simple problem -- he refused to fix it. Or even call back.

Order Pro

Feb 05, 2015
2/5
Overall

5 / 5
Ease of Use

1 / 5
Customer Support

Comments: I have used this in my small mail order operation for 10+ years. Easy to use and has good basic elements ---- but customer support does not exist. I have called over 10 times in the past month to get an update to my program to use on newer pc and not received any promised call back.