--- title: "TSPlus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TSPlus Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more." source_url: "https://www.capterra.com/p/217414/TSPlus/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # TSPlus Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TSPlus ## What is TSPlus? Try the best value-for-money remote desktop software. The ideal alternative to Citrix and Microsoft RDS for remote access, remote desktop connection and web application delivery. Get your team to start working remotely today in a secure environment. Remote desktop access. Application delivery. Perpetual licensing. Secure connection from any device and browser. Customizable web portal. No Terminal Service CALs required. Download the free trial and try it today! ## What is TSPlus used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Remote Support](https://www.capterra.com/remote-support-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 53 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $14.5 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Remote Support / 2026 - Remote Desktop / 2025 Our "Best of" badge program showcases products with the highest ratings... - Remote Desktop / 2026 - Remote Support / 2026 - Remote Monitoring and Management / 2025 - Remote Work / 2025 Our "Best of" badge program showcases products with the highest ratings... - Remote Support / 2026 Do you work for TSPlus?[Manage this product listing](https://www.g2.com/products/tsplus/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TSPlus 4.9 (53) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $14.5 Per User, One Time Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (53) Ease Of Use 4.7 (11,629) Value For Money 4.8 (52) Value For Money 4.8 (8,227) Customer Service 4.8 (52) Customer Service 4.6 (7,520) ## TSPlus alternatives [4.7 (737)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (291)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,646)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [4.6 (1,801)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting price $22.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149595/AnyDesk/) [View all alternatives](https://www.capterra.com/p/217414/TSPlus/alternatives/) ## FAQs about TSPlus Overview ### What problems does TSPlus solve? TSPlus solves the complexity of deploying and administering remote desktop and application access by providing preconfigured defaults, browser-based HTML5 access, and controls for publishing either full desktops or selected Windows applications. IT administrators, managed service providers, and organizations supporting remote or distributed employees benefit from faster user onboarding, application delivery, printing, and server access. Answer based on 21 reviews Overview ### Which roles and teams benefit most from TSPlus? TSPlus is most used by IT managers, CIOs, system architects, and support engineers who provide secure remote access to business applications and desktops. Company owners, presidents, directors, and managing partners use it to give distributed staff and clients access to internal systems while controlling technology costs and administration. Answer based on 52 reviews Overview ### What company size and industries is TSPlus built for? TSPlus is built for small businesses, which represent 85% of reviewers, and Information Technology and Services, its top industry at 21%. It serves IT specialists, network administrators, software distributors, resellers, integrators, VARs, and MSPs, with Computer Software accounting for 17% of users. Remote Desktop is the most common use case, cited by 63% of reviewers. Answer based on 52 reviews Features and Usability ### What are the key features of TSPlus? TSPlus includes remote access/control for working with hosted Windows applications from different locations, plus mobile access through browser-based sessions on devices such as tablets. Access controls/permissions let administrators set user rights and map web logins to Windows user IDs. File transfer supports moving files between remote servers and users’ computers. Answer based on 24 reviews Getting Started and Support ### How easy is TSPlus to set up? TSPlus makes remote desktop setup straightforward for most Windows environments, with defaults that speed installation and configuration. Small business teams and managed service providers value the quick deployment, browser access, and application publishing options. More tailored deployments can take longer, and administrators may need guidance for client-side steps, connectors, and manual updates. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does TSPlus offer? TSPlus provides webinars, documentation, and videos to help teams get started. Webinars support guided instruction in a live or scheduled format, documentation gives written reference material for setup and feature review, and videos offer visual walkthroughs for self-paced learning. Answer based on 2 reviews Getting Started and Support ### What customer support options does TSPlus offer, and how do users rate the experience? TSPlus offers email/help desk, FAQ/forum, knowledge base, and chat support. Users commonly describe ticket responses as fast, helpful, and professional, with clear troubleshooting and responsive staff. Some users report that support availability during European office hours can be inconvenient for customers in Asia. Answer based on 10 reviews Features and Usability ### How does TSPlus handle client and server management? TSPlus simplifies client and server management for Windows-based remote access, so teams avoid extensive terminal-services administration. MSPs and small businesses value central controls, flexible deployment on workstations or servers, and support for browser clients. Initial learning can feel demanding for first-time administrators, while integration, update management, and mobile-client needs may require added attention. Answer based on 18 reviews Features and Usability ### How well does TSPlus work for remote desktop access? TSPlus provides practical remote desktop access for Windows applications, desktops, and browser-based work from offsite locations. Remote workers and client-facing teams value simple connections, published applications, and responsive support when access issues arise. Mobile screen navigation can be less comfortable, and some users want easier file transfers or broader remote-connection options. Answer based on 16 reviews ## Features AI summary Based on 4,327 Remote Desktop reviews Capterra data shows that buyers of Remote Desktop software rank the following features as their top priorities: - **Secure Login** (**68%** of reviewers rated this feature as critical) - **Remote Access/Control** (**62%**) - **Access Controls/Permissions** (**43%**) TSPlus supports all three of the features reviewers rate highest: **Secure Login**, **Remote Access/Control**, and **Access Controls/Permissions**. Together, these capabilities help businesses protect user access, manage remote sessions securely, and control who can view or use specific systems and resources, allowing teams to work remotely with better security and oversight. Secure Login 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important At least a username and password is required to access the system Remote Access/Control 4.8 (38) 76.32% of 38 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 4.7 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Unattended Access 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end Screen Sharing 4.5 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Digitally share screen view with others File Transfer 4.4 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Move files across different systems or networks TSPlus 49 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Authentication: Verify the identity of users/devices to enable secure access - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Desktop Virtualization: Creates virtual version of end user's desktop environment or operating system - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Diagnostics Tools: Access system information, including hardware and software configuration, to perform diagnostics - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - For MSPs: Intended to be used by managed service providers - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Print Management: Helps control, track and monitor printing processes - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Printing: Print remote documents from multiple devices - Remote Support: Provide support to your customers and employees remotely over a shared network - Remote Update/Installation: Deploy updates or install new software remotely - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Sharing: Digitally share screen view with others - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Unattended Access: Manage computers located anywhere without the remote customer present at the other end - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 4.8 (53) 4.8 Based on 53 reviews ## Pricing Value for money 4.8 (52) Free Trial [View pricing plan details](https://www.capterra.com/p/217414/TSPlus/pricing/) Basic $14.50 Per User,One Time Value for money 4.8 (52) 4.8 Based on 52 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (52) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (52) 4.8 Based on 52 reviews ## User reviews Overall rating 4.9 Based on 53 reviews Filter by rating Counts reflect reviews available in this feed. 5(47) 4(6) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful DE Developpeur Developpeur Used the software for: Less than 1 year ### "Expertience sur TS PLUS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 2, 2026 Très bon produit rapport qualité prix, enfin un produit abordable pour avoir un control sur les PC des clients. J'ai mis 4 étoile car comme tout logicielle informatique il peut être complete par de fonction. 5 étoiles sur un programme me parrait difficille car il y a toujours des évolutions dans un logicielle et un logicielle parfaitement stable est aussi complique avec les mise à jour perpétuelle de windows et le millier d'hardwar différent. Très bon support et réactif lors de problème rencontré avec toujours une solution. Pros Nous avons chercher sur le marché un produit dont le rapport qualité prix était bon et avec une hotline en francais et très réactif Nous avons trouvé TSPLUS. Cons S'il y avait un problème à releve c'est parfoit un manque de stabilité on ne comprend pas pourquoi le logicielle disparait sns savoir pourquoi en le relancant il fonctionne. CI CIO CIO Used the software for: 1-3 years ### "Low cost and Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2026 Very pleasent and affordable. Easy to setup and deploy. Very few issues and any that popped up were resolved very promptly Pros We have been using TSPlus for several years now for our client's overseas staff. It has been easy to setup and use. The few issues we have had were address and resolved quickly. Their support staff are great. Cons I can not think of anything we dislike about TSPlus. It was so easy to setup and impliment at out clients officees Reuvan L. Financial Director Used the software for: 3-5 years ### "Review of TSPlus software for remote desktop use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2026 Our overall experience has been excellent. We were once "hacked" and needed to rebuild from scratch our computer and had no difficulty reinstalling TSPlus as well. Pros Ease of use, installation and customer service. In addition, the console is simple for a lay person to understand and use to benefit them. Cons To be honest, I am unable to find a single Con of the product other than you may need to be a LITTLE computer savy to understand completely all of the aspects avaialble with the program. IM IT Manager IT Manager Used the software for: 1-3 years ### "Outstanding Support Experience with TSPLUS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 27, 2026 I wanted to share a great support experience I recently had with TSPLUS. After submitting a ticket, I was impressed by how quickly the team responded. Even better, two support technicians joined the remote session together, ensuring the issue was diagnosed and resolved efficiently. Their teamwork, communication, and technical knowledge really stood out. Great job to the TSPLUS support team—excellent service and strong collaboration. Pros had an excellent experience with TSPLUS support. The response time on my ticket was extremely fast, and they even had two technicians join the support session Cons From my perspective, there were absolutely no cons regarding the issue I was experiencing. The support process was smooth, efficient, and handled with professionalism from start to finish. Every step of the troubleshooting was clear, and the team resolved the problem without any complications or setbacks. Overall, the experience exceeded my expectations. BO Boss Boss Used the software for: 3-5 years ### "TSPlus my first choice to if mobile users access to my Desktop software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 16, 2026 I have been using TSPlus for many years and currently have over 20 licences. Always my first choice. It can be up and running within minutes, and the licence costs are not unreasonable. Pros Easy to use, reasonably priced, with helpful support and reliable performance for everyday business needs. Cons Support is available only during European office hours, which can sometimes be inconvenient or a bit annoying for customers located in Asia. PR President President Used the software for: 1-3 years ### "Best software in that class" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2025 Overall, the software is great at what it is supposed to do and I am quite happy with the overall performance and we will keep using it. Pros The software provides excellent support and is easy to use. easy to implement, and most importantly does not cost an arm and a leg. Cons Integration. The integration with other software and workflow setup maybe is missing again for what it does is great software. PR President President Used the software for: 1-3 years ### "Great software missing two features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 30, 2024 Pros Really helps protect your RDP from attacks Cons No auto-updates so clients must remember to update manually. No more localized settings, can only allow by entire country CI CIO CIO Used the software for: 3-5 years ### "TSPlus Puts The Others To Shame!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 Outstanding product. I have installed it at multiple clients and have had 200 user organizations up and running in 20 minutes. Even customizing the web pages for end users is so easy! I just did an install for a 50 user company on an Azure server and had all the users logging in and accessing their desktops in 20 minutes. It's super stable, fast and easy to administer. Microsoft Remote Desktop and Citrix products make you setup every little option and make the entire process so painful and difficult. TSPlus just installs and is ready to go out of the box. The most difficult part is cutting and pasting the license key in! Seriously, if you want a remote desktop solution, you are crazy to go with anything else. I just put TSPlus in for a company that spent a ton of money trying to get Frame working for 1 year. They could never get the Frame desktops to work due to screen refreshing over long distances. I installed TSPlus and in 30 minutes, it worked perfectly. All the screen refresh issues were gone. We literally replaced a product (Frame) that cost over $50,000 with TSPlus which cost $1200 and it works 100x better. Don't be fooled - TSPlus can go up against any remote desktop product and destroy it. Pros Super easy to use! You can have hundreds of users on remote desktops in 10 minutes literally! The installation and setup is so simple it's insane. Administration is also so easy. They load in all the defaults and the way 99% of the users will use it and allow you to customize it afterward. Microsoft and Citrix make you setup every little option. TSPlus puts in the defaults and let's you work around the defaults which makes for a super fast deployment. Cons The pricing is a little confusing. I don't like that they charge for every little module (IE. Two factor, etc) but overall the pricing is fair. It's just a little confusing sometimes. EB Emperor, Beloved By All Emperor, Beloved By All Used the software for: 3-5 years ### "TSPlus is a cheap easy tool for small and medium businesses remote access" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 21, 2023 I have deployed, administered, and used TSPlus for more than 10 years. It was an amazing product back then, and it has improved. Pros The price. It is impossible to beat the pricing. You do not need a server, you can run the whole thing from a Windows 11 machine without adding Windows server and RDS licensing costs (CALs). The software is amazing, a single workstation can handle a hundred connections; you can scale with load balancing for redundancies or to add speed. Cons I wish they had a way to download the software from a US server. When setting up firewall rules, many customers keep traffic to US shores only. Paul V. Technical Support Used the software for: 1-3 years ### "Great option for small buneses that have remote workers." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2025 TSplus stands for Terminal Server Plus. You can use this product on any Windows OS; a server edition is not required. If you have a few external users that need to access windows applications, placed on a Windows PRO edition, this is a brilliant solution . This is my use case. You can scale it up to include server farms and hundreds of users, but if you don't need that, you don't have to deal with any of it. This is one of the outstanding features of TSplus buy the options you need and that is all you have to deal with.  Since TSplus is making windows terminal services available to users over the internet, you will need to deal with parts of windows, there is no avoiding that. However, the administration programs they provide do a great job of taking you to the correct part of windows. TS plus doesn't tell you to add windows users. It opens the correct screen to add windows users. Not a simple task, considering all the versions of windows they support. My experience with TSplus support has been excellent. Been using the product for 3 years only need to contact support technical support once. The issue wasn't with TSplus, which I knew, but accounting software which read "available" printers from the registry. Windows Terminal Services Easy Print options create additional printers every time someone starts a session. The session's exit doesn't completely remove those printers from the registry. After a while, hundreds of printer would show up  in the accounting software, many not functional. Once again, not the fault of TSplus, but they had a solution provided by the first person who responded. Other times I have used the AI agent, and guess what it worked. Now it only works because it has a large knowledge base of content to draw from, but who has the time to wade through all those articles? All this makes TSplus manageable by mere mortals. If you can set up windows networking add users implement a Dynamic DNS service, you can set up TSplus. Hint just google Dynamic DNS if that term threw you off. Chances are your internet router will support a Dynamic DNS service directly. TSplus makes windows sessions available through several means; HTML web browser only based sessions, Microsoft's Remote Desktop Client, and their own Client. I recommend exploring their native OS client. The system presents remote users with a small menu to launch selected applications, not the full remote desktop session. This keeps users out of things they need not access to run one or two programs. The remote system displays only the client area of the running programs. Thus, programs running on the remote system appear as local program. This is incredibly important for novice users. I have seen the full-screen nature of other remote desktop software, and the lack of an obvious method to return to the local PC cause users to disconnect and reconnect to access something on their own PC. TSplus is a pleasant breath of fresh air for those that need to deal with the Microsoft world of Windows. If you ran across this review, that likely includes you. Cons Figuring out what options you want and the pricing can be hard. But once that is done, you don't have to deal with any of the things you didn't need and didn't buy. [View all Reviews](https://www.capterra.com/p/217414/TSPlus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [TeamViewer ONE vs TSPlus](https://www.capterra.com/compare/194565-217414/TeamViewer-vs-TSPlus)