# TSPlus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TSPlus the right Remote Desktop solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/217414/TSPlus/reviews --- TSPlus 4.9 (50) [View alternatives](https://www.capterra.com/p/217414/TSPlus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TSPlus Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews GL George L IT ManagerAlternative Dispute Resolution, 11 - 50 employeesUsed the software for: 1-2 years. “Even better, two support technicians joined the remote session together, ensuring the issue was diagnosed and resolved efficiently.“ March 20, 2026 PV Paul V Technical SupportUtilities, 2 - 10 employeesUsed the software for: 1-2 years. “This keeps users out of things they need not access to run one or two programs.“ May 22, 2025 MT Mark T BossComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “It can be up and running within minutes, and the licence costs are not unreasonable.“ March 13, 2026 CL Carlo Alberto L CEO and DeveloperComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “License management site sometimes does not take past installations into account, price slightly increased“ March 4, 2025 sp shiva p asst.managerFood Production, 201 - 500 employeesUsed the software for: More than 2 years. “overall is good except it should have all add-ons free along with remote connect, still more features required like automatic file copy from server to local pc and vice versa.“ May 30, 2024 SM Scott M CIOInformation Services, 51 - 200 employeesUsed the software for: More than 2 years. “Don't be fooled - TSPlus can go up against any remote desktop product and destroy it.“ September 4, 2024 sp shiva p asst.managerFood Production, 201 - 500 employeesUsed the software for: More than 2 years. “very simple, good support, speed is good, different methods , supports using browser hence platform independent so can be used in any mobile.“ May 30, 2024 SM Scott M CIOInformation Services, 51 - 200 employeesUsed the software for: More than 2 years. “I just put TSPlus in for a company that spent a ton of money trying to get Frame working for 1 year.“ September 4, 2024 ## Showing most helpful reviews Showing 1-25 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alvin E. Chief Executive Telecommunications Used the software for: 2+ years ### "Remote Access At its Best" June 11, 2024 5.0 Pros The software is easy to use, especially with the HTML5 interface. It makes with only a browser multiple people can access PC/Server applications with ease and has very low System requirements. Cons no chat support for faster response to minor tech issues Review Source VR Verified Reviewer President Computer & Network Security Used the software for: 1-2 years ### "Best software in that class" November 29, 2025 5.0 Overall, the software is great at what it is supposed to do and I am quite happy with the overall performance and we will keep using it. Pros The software provides excellent support and is easy to use. easy to implement, and most importantly does not cost an arm and a leg. Cons Integration. The integration with other software and workflow setup maybe is missing again for what it does is great software. Switched from [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) We need better software that performs better and is more affordable. Review Source VR Verified Reviewer IT Manager Alternative Dispute Resolution Used the software for: 1-2 years ### "Outstanding Support Experience with TSPLUS" March 20, 2026 5.0 I wanted to share a great support experience I recently had with TSPLUS. After submitting a ticket, I was impressed by how quickly the team responded. Even better, two support technicians joined the remote session together, ensuring the issue was diagnosed and resolved efficiently. Their teamwork, communication, and technical knowledge really stood out. Great job to the TSPLUS support team—excellent service and strong collaboration. Pros had an excellent experience with TSPLUS support. The response time on my ticket was extremely fast, and they even had two technicians join the support session Cons From my perspective, there were absolutely no cons regarding the issue I was experiencing. The support process was smooth, efficient, and handled with professionalism from start to finish. Every step of the troubleshooting was clear, and the team resolved the problem without any complications or setbacks. Overall, the experience exceeded my expectations. Review Source AB Allen B. President Commercial Real Estate Used the software for: 1-2 years ### "Great software missing two features" May 28, 2024 5.0 Pros Really helps protect your RDP from attacks Cons No auto-updates so clients must remember to update manually. No more localized settings, can only allow by entire country Review Source MT Mark T. Boss Computer Software Used the software for: 2+ years ### "TSPlus my first choice to if mobile users access to my Desktop software." March 13, 2026 5.0 I have been using TSPlus for many years and currently have over 20 licences. Always my first choice. It can be up and running within minutes, and the licence costs are not unreasonable. Pros Easy to use, reasonably priced, with helpful support and reliable performance for everyday business needs. Cons Support is available only during European office hours, which can sometimes be inconvenient or a bit annoying for customers located in Asia. Review Source SM Scott M. CIO Information Services Used the software for: 2+ years ### "TSPlus Puts The Others To Shame!" September 4, 2024 5.0 Outstanding product. I have installed it at multiple clients and have had 200 user organizations up and running in 20 minutes. Even customizing the web pages for end users is so easy! I just did an install for a 50 user company on an Azure server and had all the users logging in and accessing their desktops in 20 minutes. It's super stable, fast and easy to administer. Microsoft Remote Desktop and Citrix products make you setup every little option and make the entire process so painful and difficult. TSPlus just installs and is ready to go out of the box. The most difficult part is cutting and pasting the license key in! Seriously, if you want a remote desktop solution, you are crazy to go with anything else. I just put TSPlus in for a company that spent a ton of money trying to get Frame working for 1 year. They could never get the Frame desktops to work due to screen refreshing over long distances. I installed TSPlus and in 30 minutes, it worked perfectly. All the screen refresh issues were gone. We literally replaced a product (Frame) that cost over $50,000 with TSPlus which cost $1200 and it works 100x better. Don't be fooled - TSPlus can go up against any remote desktop product and destroy it. Pros Super easy to use! You can have hundreds of users on remote desktops in 10 minutes literally! The installation and setup is so simple it's insane. Administration is also so easy. They load in all the defaults and the way 99% of the users will use it and allow you to customize it afterward. Microsoft and Citrix make you setup every little option. TSPlus puts in the defaults and let's you work around the defaults which makes for a super fast deployment. Cons The pricing is a little confusing. I don't like that they charge for every little module (IE. Two factor, etc) but overall the pricing is fair. It's just a little confusing sometimes. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) Reason for choosing TSPlus Super easy installation, great toolsets. Easy to upgrade. Super fast desktop performance. 10 minutes start to finish to deploy remote desktops. Review Source PV Paul V. Technical Support Utilities Used the software for: 1-2 years ### "Great option for small buneses that have remote workers." May 22, 2025 5.0 TSplus stands for Terminal Server Plus. You can use this product on any Windows OS; a server edition is not required. If you have a few external users that need to access windows applications, placed on a Windows PRO edition, this is a brilliant solution . This is my use case. You can scale it up to include server farms and hundreds of users, but if you don't need that, you don't have to deal with any of it. This is one of the outstanding features of TSplus buy the options you need and that is all you have to deal with.  Since TSplus is making windows terminal services available to users over the internet, you will need to deal with parts of windows, there is no avoiding that. However, the administration programs they provide do a great job of taking you to the correct part of windows. TS plus doesn't tell you to add windows users. It opens the correct screen to add windows users. Not a simple task, considering all the versions of windows they support. My experience with TSplus support has been excellent. Been using the product for 3 years only need to contact support technical support once. The issue wasn't with TSplus, which I knew, but accounting software which read "available" printers from the registry. Windows Terminal Services Easy Print options create additional printers every time someone starts a session. The session's exit doesn't completely remove those printers from the registry. After a while, hundreds of printer would show up  in the accounting software, many not functional. Once again, not the fault of TSplus, but they had a solution provided by the first person who responded. Other times I have used the AI agent, and guess what it worked. Now it only works because it has a large knowledge base of content to draw from, but who has the time to wade through all those articles? All this makes TSplus manageable by mere mortals. If you can set up windows networking add users implement a Dynamic DNS service, you can set up TSplus. Hint just google Dynamic DNS if that term threw you off. Chances are your internet router will support a Dynamic DNS service directly. TSplus makes windows sessions available through several means; HTML web browser only based sessions, Microsoft's Remote Desktop Client, and their own Client. I recommend exploring their native OS client. The system presents remote users with a small menu to launch selected applications, not the full remote desktop session. This keeps users out of things they need not access to run one or two programs. The remote system displays only the client area of the running programs. Thus, programs running on the remote system appear as local program. This is incredibly important for novice users. I have seen the full-screen nature of other remote desktop software, and the lack of an obvious method to return to the local PC cause users to disconnect and reconnect to access something on their own PC. TSplus is a pleasant breath of fresh air for those that need to deal with the Microsoft world of Windows. If you ran across this review, that likely includes you. Cons Figuring out what options you want and the pricing can be hard. But once that is done, you don't have to deal with any of the things you didn't need and didn't buy. Review Source fH francis H. IT TECH Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Tsplus experience" March 27, 2025 5.0 My overall experience with Tsplus is great , it protects me from hackers attacks and its very fast to connect to cloud server . Pros Tsplus Advanced security is the best , it protects against attacks or hackers . Also Tsplus remote connector is good , it connects faster . The price is very cost effective . Also there is great support team which responds within a few hours . Cons When you change server , you will need to redo connectors again which will be time consuming for our setup where we have 150 connectors. Review Source OD Omar D. CIO Computer Software Used the software for: 2+ years ### "Review from Omar" February 11, 2025 5.0 Over 10 years as a customer. Full satisfaction Pros Great tool ❤️ Great team 👍 Thanks a lot for your support and reactivity Cons Nothing. Except maybe a little delay because of the jetlag ;-) Review Source BM Bradley M. Owner Computer Software Used the software for: I used a free trial ### "Good Solid way to Serve Windows applications across the Internet" March 24, 2025 5.0 So far it has been very good. I had some minor issues with the setup (due to my issues) - and the support team was great at answering my questions. What really surprised me was I had some issues accessing my windows program from my tablet (using the software keyboard to enter data) - and their support team did not give up - and found the issue - which allows me to use my Samsung tablet with their applications using the software keyboard. Very impressive support. Pros Easy to use and configure. Fact that it allowed me to deliver and run my Windows program in a browser was amazing. Cons Some of the documentation around uploading and downloading files was not completely clear. Review Source Andrea V. IT Manager Cosmetics Used the software for: 1-2 years ### "TS Plus Support" November 3, 2025 4.0 J'ai eu à faire avec le support TSplus et je suis très satisfait de leur aide et surtout le temps de réponse. Merci Pros facile à mettre en place, puissant et fonctionne bien tsplussssssssssssssssssssssssssssssssssssssssssss Review Source AK Ameer K. IT MANAGER Furniture Used the software for: 1-2 years ### "Good one to use" May 15, 2024 5.0 Pros support wised very good better with other application support Review Source ME Mohamed E. IT Manager Computer & Network Security Used the software for: 1-2 years ### "Easy way to deliver apps to remote users" May 2, 2024 5.0 Pros Easy to use Easy to deploy Easy to configure High speed and performance of delivered applications High satisfied support Cons nothing did not fit our needs and satisfaction Review Source PR Pedro R. Administrador Information Technology and Services Used the software for: 2+ years ### "TSPLUS - Remote Acess" July 27, 2022 5.0 Uso diariamente há mais de dois anos, foi uma mais valia para a nossa empresa. Pros Gostei muito da facilidade de instalação e configuração Cons Não encontrei problemas no uso diário desta ferramenta Reason for choosing TSPlus Pelo custo mais baixo e por ter mais funcionalidades. Review Source AF Al F. Manager Information Technology and Services Used the software for: 2+ years ### "Great product" November 15, 2023 5.0 positive. Again, why is this optional field reqired to be over 40 characters, Rethink your field requirements policy please. Pros Easy to setup, really good security features. Cons why is this a required field? it's ridiculous that you're asking me to say something negative when i have nothing to say here Review Source RC Rich C. IT Support Tech Business Supplies and Equipment Used the software for: 2+ years ### "TSPlus Support is very good" December 28, 2022 5.0 Pros The software seems easy to use and manage and the support staff is excellent and very responsive. Cons I am strictly a support person and not an active user. On the Administrative side, things are easy to do. Review Source PL Priyo L. IT Development Farming Used the software for: I used a free trial ### "Good remote application" June 23, 2023 5.0 Pros easy to setting n use for administrator n easy for user Cons no information which application was opened by user in admin tools Switched from [Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) to expensive Review Source JN Jérôme N. Directeur Technique Information Technology and Services Used the software for: 2+ years ### "Directeur Technique" February 24, 2025 5.0 simplifier l'expérience utilisateur et les options permettant une configuration optimale Pros la simplicité et l'efficacité du produit Cons \- Review Source MM Marco M. management and systems support Information Technology and Services Used the software for: 2+ years ### "Exellent solution & support" October 30, 2024 5.0 I have been using TSplus with the Advanced Security plugin for my team and our customers for a long time: we consider it a valid solution with equally valid support. Pros I have been using TSplus with the Advanced Security plugin for my team and our customers for a long time: we consider it a valid solution with equally valid support. Cons On the same LAN network I would like to find a TSplus Enterprise + A.S. solution that can allow remote connection not only to the server (host) but also to your client computer (single session only) located in the same LAN as the host. Review Source ST Satish T. Director Computer Software Used the software for: 2+ years ### "xsaone review" November 26, 2024 4.0 support team need to understand... partners generally reach out to them when they fail or face certain challenges generally at the time of trial... support team should extend the best at the time of trial for certain challenges faced and this is as good as participating in winning the sale! overall sense of participating in resellers trial struggle is missing. Pros \[sensitive content hidden\] Cons supportt Review Source KB Khaled B. IT Manager Food Production Used the software for: 1-2 years ### "TSPlus 2025" January 6, 2025 5.0 I have been using the system for more than 10 years. It is better than any other systems such as Citrix or Parallel. Pros Easy to use and can be run on any browser Cons Why remote desktop must be enabled? I can't download file direct to PC Review Source OA Omar A. \- Machinery Used the software for: 2+ years ### "Highly recommended" October 17, 2024 5.0 Very good experience. I use it daily. During the pandemic it made a difference for remote work (and it still does...) Pros Operation, installation, support, price. Cons Support only by ticket and in English. Support response time. Review Source CAL Carlo Alberto L. CEO and Developer Computer Software Used the software for: 2+ years ### "TsPlus support, always on point" March 4, 2025 5.0 I have been using TSplus in my business for more than 10 years, and I have always seen constant improvements, such as the mobile edition. Fantastic support Pros Support it's always on time and usefull, efficient people, update of version solves problems with windows. Cons License management site sometimes does not take past installations into account, price slightly increased Review Source ED Erik D. Solutions Specialist Accounting Used the software for: 2+ years ### "Windows Remote Desktop made easy" August 17, 2024 5.0 Have been using the software as an MSP for over 4 years to establish Remote Desktop services for our clients. Have been very pleased with the performance and ease of use for the software. Pros Simple setup and implementation for Remote Desktop through the software. Support has been quick to respond and assist on tickets created when seeking extra instructions. Cons Nit picking - When accessing server through HTML5 using a web browser, you can't send CTRL+ALT+DEL through a Toolbar Menu (or use CTRL+ALT+END) to bring up the Remote Desktop's shell screen to easily guide users to Password Resets. Review Source SB SERGIO B. OWNER Consumer Services Used the software for: 2+ years ### "GREAT SERVICES AND SUPPORT" August 26, 2024 5.0 Very good software and also the support team they always try to help you. Pros The software and services are very good. You don´t need a high internet speed. Cons Windows updates many few times they are not compatible with TS PLUS version at the time they come up and I have to unistall the last windows update. Review Source Similar Products Featured