--- title: "TSPlus Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TSPlus the right Remote Desktop solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/217414/TSPlus/reviews/" page_type: "reviews" language: "en" --- TSPlus 4.9 (52) [View alternatives](https://www.capterra.com/p/217414/TSPlus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 15th, 2026 # Reviews of TSPlus Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews GL George L IT ManagerAlternative Dispute Resolution, 11 - 50 employeesUsed the software for: 1-2 years. “Even better, two support technicians joined the remote session together, ensuring the issue was diagnosed and resolved efficiently.“ March 20, 2026 CL Carlo Alberto L CEO and DeveloperComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “License management site sometimes does not take past installations into account, price slightly increased“ March 4, 2025 MT Mark T BossComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “It can be up and running within minutes, and the licence costs are not unreasonable.“ March 13, 2026 PV Paul V Technical SupportUtilities, 2 - 10 employeesUsed the software for: 1-2 years. “This keeps users out of things they need not access to run one or two programs.“ May 22, 2025 CL Carlo Alberto L CEO and DeveloperComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “I have been using TSplus in my business for more than 10 years, and I have always seen constant improvements, such as the mobile edition.“ March 4, 2025 KB Khaled B IT ManagerFood Production, 201 - 500 employeesUsed the software for: 1-2 years. “I can't download file direct to PC“ January 6, 2025 fh francis h IT TECHElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: 1-2 years. “My overall experience with Tsplus is great , it protects me from hackers attacks and its very fast to connect to cloud server .“ March 27, 2025 ST Satish T DirectorComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “overall sense of participating in resellers trial struggle is missing.“ November 26, 2024 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David R. CIO Health, Wellness and Fitness Used the software for: 1-2 years ### "Low cost and Great Support" September 3, 2026 5.0 Very pleasent and affordable. Easy to setup and deploy. Very few issues and any that popped up were resolved very promptly Pros We have been using TSPlus for several years now for our client's overseas staff. It has been easy to setup and use. The few issues we have had were address and resolved quickly. Their support staff are great. Cons I can not think of anything we dislike about TSPlus. It was so easy to setup and impliment at out clients officees Review Source SoRL Stephen or Reuvan L. Financial Director Non-Profit Organization Management Used the software for: 2+ years ### "Review of TSPlus software for remote desktop use" July 30, 2026 5.0 Our overall experience has been excellent. We were once "hacked" and needed to rebuild from scratch our computer and had no difficulty reinstalling TSPlus as well. Pros Ease of use, installation and customer service. In addition, the console is simple for a lay person to understand and use to benefit them. Cons To be honest, I am unable to find a single Con of the product other than you may need to be a LITTLE computer savy to understand completely all of the aspects avaialble with the program. Switched from [ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/) My choice of ACMP Suite is INCORRECT...we use AADS but the option did not show up in the options. It was much more complicated to use and was not as useful to us as TSPlurs Review Source AB Allen B. President Commercial Real Estate Used the software for: 1-2 years ### "Great software missing two features" May 28, 2024 5.0 Pros Really helps protect your RDP from attacks Cons No auto-updates so clients must remember to update manually. No more localized settings, can only allow by entire country Review Source VR Verified Reviewer President Computer & Network Security Used the software for: 1-2 years ### "Best software in that class" November 29, 2025 5.0 Overall, the software is great at what it is supposed to do and I am quite happy with the overall performance and we will keep using it. Pros The software provides excellent support and is easy to use. easy to implement, and most importantly does not cost an arm and a leg. Cons Integration. The integration with other software and workflow setup maybe is missing again for what it does is great software. Switched from [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) We need better software that performs better and is more affordable. Review Source SM Scott M. CIO Information Services Used the software for: 2+ years ### "TSPlus Puts The Others To Shame!" September 4, 2024 5.0 Outstanding product. I have installed it at multiple clients and have had 200 user organizations up and running in 20 minutes. Even customizing the web pages for end users is so easy! I just did an install for a 50 user company on an Azure server and had all the users logging in and accessing their desktops in 20 minutes. It's super stable, fast and easy to administer. Microsoft Remote Desktop and Citrix products make you setup every little option and make the entire process so painful and difficult. TSPlus just installs and is ready to go out of the box. The most difficult part is cutting and pasting the license key in! Seriously, if you want a remote desktop solution, you are crazy to go with anything else. I just put TSPlus in for a company that spent a ton of money trying to get Frame working for 1 year. They could never get the Frame desktops to work due to screen refreshing over long distances. I installed TSPlus and in 30 minutes, it worked perfectly. All the screen refresh issues were gone. We literally replaced a product (Frame) that cost over $50,000 with TSPlus which cost $1200 and it works 100x better. Don't be fooled - TSPlus can go up against any remote desktop product and destroy it. Pros Super easy to use! You can have hundreds of users on remote desktops in 10 minutes literally! The installation and setup is so simple it's insane. Administration is also so easy. They load in all the defaults and the way 99% of the users will use it and allow you to customize it afterward. Microsoft and Citrix make you setup every little option. TSPlus puts in the defaults and let's you work around the defaults which makes for a super fast deployment. Cons The pricing is a little confusing. I don't like that they charge for every little module (IE. Two factor, etc) but overall the pricing is fair. It's just a little confusing sometimes. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) Reason for choosing TSPlus Super easy installation, great toolsets. Easy to upgrade. Super fast desktop performance. 10 minutes start to finish to deploy remote desktops. Review Source WJ Wally J. Emperor, Beloved By All Information Technology and Services Used the software for: 2+ years ### "TSPlus is a cheap easy tool for small and medium businesses remote access" December 19, 2023 5.0 I have deployed, administered, and used TSPlus for more than 10 years. It was an amazing product back then, and it has improved. Pros The price. It is impossible to beat the pricing. You do not need a server, you can run the whole thing from a Windows 11 machine without adding Windows server and RDS licensing costs (CALs). The software is amazing, a single workstation can handle a hundred connections; you can scale with load balancing for redundancies or to add speed. Cons I wish they had a way to download the software from a US server. When setting up firewall rules, many customers keep traffic to US shores only. Alternatives considered [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/)[Citrix Workspace](https://www.capterra.com/p/220624/Citrix-Workspace/) Reason for choosing TSPlus Per seat pricing. Easy of deployment. Support. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Price. Support. IDS was acquired by another company. I don't think that product even exists anymore. Review Source VR Verified Reviewer IT Manager Alternative Dispute Resolution Used the software for: 1-2 years ### "Outstanding Support Experience with TSPLUS" March 20, 2026 5.0 I wanted to share a great support experience I recently had with TSPLUS. After submitting a ticket, I was impressed by how quickly the team responded. Even better, two support technicians joined the remote session together, ensuring the issue was diagnosed and resolved efficiently. Their teamwork, communication, and technical knowledge really stood out. Great job to the TSPLUS support team—excellent service and strong collaboration. Pros had an excellent experience with TSPLUS support. The response time on my ticket was extremely fast, and they even had two technicians join the support session Cons From my perspective, there were absolutely no cons regarding the issue I was experiencing. The support process was smooth, efficient, and handled with professionalism from start to finish. Every step of the troubleshooting was clear, and the team resolved the problem without any complications or setbacks. Overall, the experience exceeded my expectations. Review Source MT Mark T. Boss Computer Software Used the software for: 2+ years ### "TSPlus my first choice to if mobile users access to my Desktop software." March 13, 2026 5.0 I have been using TSPlus for many years and currently have over 20 licences. Always my first choice. It can be up and running within minutes, and the licence costs are not unreasonable. Pros Easy to use, reasonably priced, with helpful support and reliable performance for everyday business needs. Cons Support is available only during European office hours, which can sometimes be inconvenient or a bit annoying for customers located in Asia. Review Source PV Paul V. Technical Support Utilities Used the software for: 1-2 years ### "Great option for small buneses that have remote workers." May 22, 2025 5.0 TSplus stands for Terminal Server Plus. You can use this product on any Windows OS; a server edition is not required. If you have a few external users that need to access windows applications, placed on a Windows PRO edition, this is a brilliant solution . This is my use case. You can scale it up to include server farms and hundreds of users, but if you don't need that, you don't have to deal with any of it. This is one of the outstanding features of TSplus buy the options you need and that is all you have to deal with.  Since TSplus is making windows terminal services available to users over the internet, you will need to deal with parts of windows, there is no avoiding that. However, the administration programs they provide do a great job of taking you to the correct part of windows. TS plus doesn't tell you to add windows users. It opens the correct screen to add windows users. Not a simple task, considering all the versions of windows they support. My experience with TSplus support has been excellent. Been using the product for 3 years only need to contact support technical support once. The issue wasn't with TSplus, which I knew, but accounting software which read "available" printers from the registry. Windows Terminal Services Easy Print options create additional printers every time someone starts a session. The session's exit doesn't completely remove those printers from the registry. After a while, hundreds of printer would show up  in the accounting software, many not functional. Once again, not the fault of TSplus, but they had a solution provided by the first person who responded. Other times I have used the AI agent, and guess what it worked. Now it only works because it has a large knowledge base of content to draw from, but who has the time to wade through all those articles? All this makes TSplus manageable by mere mortals. If you can set up windows networking add users implement a Dynamic DNS service, you can set up TSplus. Hint just google Dynamic DNS if that term threw you off. Chances are your internet router will support a Dynamic DNS service directly. TSplus makes windows sessions available through several means; HTML web browser only based sessions, Microsoft's Remote Desktop Client, and their own Client. I recommend exploring their native OS client. The system presents remote users with a small menu to launch selected applications, not the full remote desktop session. This keeps users out of things they need not access to run one or two programs. The remote system displays only the client area of the running programs. Thus, programs running on the remote system appear as local program. This is incredibly important for novice users. I have seen the full-screen nature of other remote desktop software, and the lack of an obvious method to return to the local PC cause users to disconnect and reconnect to access something on their own PC. TSplus is a pleasant breath of fresh air for those that need to deal with the Microsoft world of Windows. If you ran across this review, that likely includes you. Cons Figuring out what options you want and the pricing can be hard. But once that is done, you don't have to deal with any of the things you didn't need and didn't buy. Review Source fH francis H. IT TECH Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Tsplus experience" March 27, 2025 5.0 My overall experience with Tsplus is great , it protects me from hackers attacks and its very fast to connect to cloud server . Pros Tsplus Advanced security is the best , it protects against attacks or hackers . Also Tsplus remote connector is good , it connects faster . The price is very cost effective . Also there is great support team which responds within a few hours . Cons When you change server , you will need to redo connectors again which will be time consuming for our setup where we have 150 connectors. Review Source JN Jérôme N. Directeur Technique Information Technology and Services Used the software for: 2+ years ### "Directeur Technique" February 24, 2025 5.0 simplifier l'expérience utilisateur et les options permettant une configuration optimale Pros la simplicité et l'efficacité du produit Cons \- Review Source JB Joe B. IT Directory Law Practice Used the software for: 2+ years ### "Easy to install, use, and maintain. Helped us through Covid easily" November 30, 2022 5.0 Helped us through Covid. We don't use it much anymore, because we don't utilize thin clients, but I don't know what we would have done if we didn't have this through Covid. I would impliment this anywhere thin clients are used. Pros Cost effective and easy to use Cons There were bugs from time to time - such as blank screens for end users. This didn't happen often, and could be resolved by logging in and terminating the session. But it was a bit of an annoyance. Reason for choosing TSPlus Mostly cost, but also because we were on a time crunch, and it was very simple to deploy. Review Source ER Emanuel R. System archeitect Information Technology and Services Used the software for: 2+ years ### "TS-Plus givs our Windws products web capability." June 19, 2024 5.0 Impressed by quality and service minded support. Pros It offers great and stable features. Very good support leaves nothing to desire. Overall, a very cost-effective option compared to simillar products. Cons The lack of support for SSO and other authentication technologies. Reason for choosing TSPlus Total cost of ownership. Easy to get started. Review Source HL Howard L. President Computer & Network Security Used the software for: 2+ years ### "TSPLUS is great! " March 7, 2023 5.0 Pros I use TSPLUS for my customer because it provides multiple remote access to a server without learning Microsoft remote access methodologies and works great for my clients purposes Cons Not any cons that were critical or crucial that came up in my evaluation in choosing and implementing TSPLUS Review Source AK Ameer K. IT MANAGER Furniture Used the software for: 1-2 years ### "Good one to use" May 15, 2024 5.0 Pros support wised very good better with other application support Review Source MN Montana N. Technical Onboarding Hospital & Health Care Used the software for: Less than 6 months ### "Great software" May 20, 2024 5.0 The remote desktop feature is easy to use and perfect for what we need. We haven't had a need for their other products yet but this has been great. Pros The Remote Desktop feature is perfect for our industry. We need many connection points to our clients to complete our services and it can be hard and costly for clients to provide what we need. This software allows us to be much more efficient in our offerrings to clients. Cons It took a while to set up the exact plan we needed but now that it's complete, everything's been great! Review Source TO Thiago O. IT Coordinator Computer Software Used the software for: 1-2 years ### "Excelent Tool" February 1, 2023 5.0 Pros Easy to install and configure. No extra RDP license needed. Cons So far so good. I am happy with this solution. Review Source GM Gianni M. IT manager Information Technology and Services Used the software for: 2+ years ### "La migliore alternativa al Remote Desktop di Windows" November 11, 2022 5.0 Molto soddisfacente Pros Facilità di utilizzo a costi contenuti, la console admin è intuitiva e veloce Cons A volte il client generator si blocca, ma credo sia una cosa random Review Source Andrea V. IT Manager Cosmetics Used the software for: 1-2 years ### "TS Plus Support" November 3, 2025 4.0 J'ai eu à faire avec le support TSplus et je suis très satisfait de leur aide et surtout le temps de réponse. Merci Pros facile à mettre en place, puissant et fonctionne bien tsplussssssssssssssssssssssssssssssssssssssssssss Review Source BM Bradley M. Owner Computer Software Used the software for: I used a free trial ### "Good Solid way to Serve Windows applications across the Internet" March 24, 2025 5.0 So far it has been very good. I had some minor issues with the setup (due to my issues) - and the support team was great at answering my questions. What really surprised me was I had some issues accessing my windows program from my tablet (using the software keyboard to enter data) - and their support team did not give up - and found the issue - which allows me to use my Samsung tablet with their applications using the software keyboard. Very impressive support. Pros Easy to use and configure. Fact that it allowed me to deliver and run my Windows program in a browser was amazing. Cons Some of the documentation around uploading and downloading files was not completely clear. Review Source OD Omar D. CIO Computer Software Used the software for: 2+ years ### "Review from Omar" February 11, 2025 5.0 Over 10 years as a customer. Full satisfaction Pros Great tool ❤️ Great team 👍 Thanks a lot for your support and reactivity Cons Nothing. Except maybe a little delay because of the jetlag ;-) Review Source CAL Carlo Alberto L. CEO and Developer Computer Software Used the software for: 2+ years ### "TsPlus support, always on point" March 4, 2025 5.0 I have been using TSplus in my business for more than 10 years, and I have always seen constant improvements, such as the mobile edition. Fantastic support Pros Support it's always on time and usefull, efficient people, update of version solves problems with windows. Cons License management site sometimes does not take past installations into account, price slightly increased Review Source KB Khaled B. IT Manager Food Production Used the software for: 1-2 years ### "TSPlus 2025" January 6, 2025 5.0 I have been using the system for more than 10 years. It is better than any other systems such as Citrix or Parallel. Pros Easy to use and can be run on any browser Cons Why remote desktop must be enabled? I can't download file direct to PC Review Source ST Satish T. Director Computer Software Used the software for: 2+ years ### "xsaone review" November 26, 2024 4.0 support team need to understand... partners generally reach out to them when they fail or face certain challenges generally at the time of trial... support team should extend the best at the time of trial for certain challenges faced and this is as good as participating in winning the sale! overall sense of participating in resellers trial struggle is missing. Pros \[sensitive content hidden\] Cons supportt Review Source MM Marco M. management and systems support Information Technology and Services Used the software for: 2+ years ### "Exellent solution & support" October 30, 2024 5.0 I have been using TSplus with the Advanced Security plugin for my team and our customers for a long time: we consider it a valid solution with equally valid support. Pros I have been using TSplus with the Advanced Security plugin for my team and our customers for a long time: we consider it a valid solution with equally valid support. Cons On the same LAN network I would like to find a TSplus Enterprise + A.S. solution that can allow remote connection not only to the server (host) but also to your client computer (single session only) located in the same LAN as the host. 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