# Knackly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Knackly Software - reviews, pricing plans, popular comparisons to other Document Control products and more. Source: https://www.capterra.com/p/217426/Knackly --- # Knackly Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Knackly ## What is Knackly? Knackly is document automation software for law groups of any size or structure. Their platform boasts the most powerful features in automation today, yet, thanks to its intuitive interface, new users become productive right away. Knackly's customers are former users of other document automation platforms, frustrated with confusing interfaces, steep learning curves, and lack of needed features or law groups choosing their very first document solution. PC and MAC compatible ## What is Knackly used for? [Document Generation](https://www.capterra.com/document-generation-software/)[Document Control](https://www.capterra.com/document-control-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Knackly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://knackly.io&name=Knackly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Knackly 4.7 (7) VS. [4.9 (33)](https://www.capterra.com/p/173195/Legito/reviews/) Starting Price $99 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (7) Ease Of Use 4.9 (33) Value For Money 5.0 (6) Value For Money 4.9 (33) Customer Service 5.0 (6) Customer Service 4.9 (32) ## Knackly alternatives [4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (113)](https://www.capterra.com/p/220466/DocuWare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (84)](https://www.capterra.com/p/108528/Intellect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Conditional Logic 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Capability of a software or system to make decisions and perform actions based on specified conditions Document Generation 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Custom forms to streamline repetitious aspects of a document Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Knackly 51 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Software's ability to perform similar action on multiple similar files simultaneously Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Capability of a software or system to make decisions and perform actions based on specified conditions Configure existing workflows to meet your organization's needs Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Create, edit, and revise contracts/written agreements Track, store, and access client contracts or licenses Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Automated or logic-based workflows that assist in the creation of electronic documents Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Create content in various formats, such as print, PDF, HTML and more Streamlining repetitive tasks and activities through automated and predefined workflows Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Edit text as needed Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Web form that allows users to enter data that is sent and processed for different reasons Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 5.0 (6) Free Trial Basic $99.00 Per User,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Clio](https://www.capterra.com/p/105428/Clio/)[ Filevine](https://www.capterra.com/p/140815/Filevine/)[ NetDocuments](https://www.capterra.com/p/225425/NetDocuments/)[ Curo365](https://www.capterra.com/p/175545/Curo365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AB Aric B. Attorney Law Practice ### "Great alternative to HotDocs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2024 I highly recommend Knackly. It is a very powerful tool that is a bit easier to use than its competitors. Pros The use of objects makes coding much easier than other programs I have used (HotDocs and Contract Express). The learning curve is not steep if you've coded documents before. The customer support has been exceptional. The initial set up comes with many variables and formulas pre-populated to make it very efficient to get up and running. Cons Because you use objects in the coding, it can be difficult to not have variables appear in the interview that should remain hidden. Switched from [Mitratech HotDocs](https://www.capterra.com/p/123091/HotDocs-Developer/) Cost was the biggest motivator. HotDocs was 4x the annual fee. We also used Contract Express (not an option to select) and didn't continue with that program because of its functionality and cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Richard D. Attorney Law Practice ### "Knackly document automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 4, 2024 I've used the tool since its creation. The Knackly team is always available for questions and continues to improve the product. When Hotdocs priced itself out of the market for small businesses we reviewed all available replacements. Knackly was the best choice then and, in my opinion, remains the best choice. Pros Excellent support, robust capability, reliable Cons It does not integrate with our case management tools. Integration using Zapier would be difficult due to the large number of variables in our document set. Knackly does integrate with other tools that we do not use. Switched from [Mitratech HotDocs](https://www.capterra.com/p/123091/HotDocs-Developer/) Made the cost outrages compared to prior cost. Reasons for choosing Knackly All the reasons are already given. Cost, reliability, knowledge of the company and developer for working with them before. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Michael S. Operations Manager Legal Services ### "Great Product Will be Even Better Soon" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 7, 2021 This is a really great product. It is still being refined. Eventually this will be the product to use regardless. There are still some missing features that some people might miss but overall really great. Pros Has many abilities that HotDocs lacks and it seems like a product that would be much easier to use especially if you are just starting to develop your templates or do not have overly complicated templates that can be easily converted. Cons The way our HotDocs was configured made the conversion process mostly a waste of time and money. Basically had to start from scratch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tom M. CEO Legal Services ### "Hotdocs or Knackly? it's an easy choice." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2021 It's a small team of great people. When there is an issue, everyone cares enough to jump in and help resolve it. Pros The main feature that attracted us to Knackly was the API. Our software handles the "intake" and walks our clients through the decision-making process required in a divorce. From there, we needed to transmit the collected data - via API - into the preformatted documents using conditional logic to include/exclude certain sections and to fill out the "forms". Even though Knackly's API was in its early days, it was far superior to the others we looked at. (and it's getting better every day) Cons Even though I praised the API above, it still has its weaknesses. But I have no doubt those weaknesses will be resolved. Alternatives considered [Mitratech HotDocs](https://www.capterra.com/p/123091/HotDocs-Developer/) Reasons for choosing Knackly API, personal touch, service plans, and price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Strobis P. Associate Attorney Law Practice ### "Knackly Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 29, 2021 Pros customization, reliability, support staff responsiveness Cons interview can be cumbersome, more integrations with other applications and programs would be good Switched from [Mitratech HotDocs](https://www.capterra.com/p/123091/HotDocs-Developer/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DV Daniel V. Attorney Legal Services ### "Versatile Document Automation Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2021 I've been able to do everything I have needed to do in Knackly so far. I like using the external client interviews and look forward to the coming improvements they will release. Pros This product is highly customizable. Before becoming a full-time attorney I was involved in the software industry, preparing automated documents of a sort for tax return software. Knackly has so far been capable of accomplishing any data automation task I have needed in a Word document. They seem to incorporate new features and improvements frequently, which I greatly appreciate. Cons I hope they continue to build out their help articles/knowledge base. I reference these all the time, and there are still a few topics they could issue helpful reference materials on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Noelle M. owner Law Practice ### "So far it is amazing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2021 I'm still in the implementation phase but so far it is an amazing product. There is a little bit of a learning curve but the customer support is fabulous! Pros The automation is going to save a significant amount of time! Cons There is a little bit of a learning curve to making the conditions work. Switched from [8am MyCase](https://www.capterra.com/p/115613/MyCase/) [TheFormTool](https://www.capterra.com/p/122582/TheFormTool/) I was looking for a more robust automation software that my case management software just didn't provide. Reasons for choosing Knackly Implementation on the other products was even more difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/217426/Knackly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)