---
title: "vystem Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about vystem Software - reviews, pricing plans, popular comparisons to other Festival Management products and more."
source_url: "https://www.capterra.com/p/217518/vystem/"
page_type: "product"
language: "en"
---

# 

 vystem Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

vystem

## What is vystem?

vystem.io by Stuzubi is an all-in-one event management platform for virtual, hybrid, and in-person events. The solution combines a custom livestream player, video conferencing, and interactive tools for keynotes, networking, and 1:1 sessions. Exhibitors, sponsors, and partners benefit from customizable profiles and digital lead exchange. Event organizers can set up branded registration pages, manage guests and tickets, and track attendance in real time. The integrated ticket shop supports multiple ticket types and cashless payments. Automated email communication simplifies promotion and reminders, while built-in accessibility features enhance inclusivity. Supported by a dedicated project management team, vystem ensures secure, scalable, and engaging events. Its intuitive design and comprehensive feature set make it the ideal choice for organizations seeking efficient event execution and lasting audience connections.

## What is vystem used for?

[Event Management](https://www.capterra.com/event-management-software/)[Live Streaming](https://www.capterra.com/live-streaming-software/)[Hybrid Events](https://www.capterra.com/hybrid-events-software/)

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for vystem?[Manage this product listing](https://www.g2.com/products/vystem/claim_requests/new?auto=true)

## vystem Overview

Updated September 2026

AI summary

vystem supports businesses of all sizes in managing in-person, virtual, and hybrid events by integrating attendee management, event scheduling, registration, ticketing, and payment processing within a single platform. With features for audience engagement, customizable branding, reporting, and mobile access, vystem caters to companies seeking a flexible event management solution accessible across multiple devices and deployment environments.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### vystem

4.3 (14)

VS.

[### Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

Contact vendor

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (14)

Ease Of Use

4.6 (14,672)

Value For Money

4.3 (13)

Value For Money

4.5 (9,504)

Customer Service

4.8 (14)

Customer Service

4.4 (8,573)

## vystem alternatives

[Ant Media Server](https://www.capterra.com/p/183566/Ant-Media-Server/)

[4.8 (159)](https://www.capterra.com/p/183566/Ant-Media-Server/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/183566/Ant-Media-Server/)

[Ecamm Live](https://www.capterra.com/p/196795/Ecamm-Live/)

[4.8 (174)](https://www.capterra.com/p/196795/Ecamm-Live/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/196795/Ecamm-Live/)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

[4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/237272/Webex/)

Highest Rated

[Riverside](https://www.capterra.com/p/10004414/Riverside/)

[4.8 (307)](https://www.capterra.com/p/10004414/Riverside/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10004414/Riverside/)

[View all alternatives](https://www.capterra.com/p/217518/vystem/alternatives/)

## FAQs about vystem

Overview

### Which roles and teams benefit most from vystem?

vystem is most used by event managers, project managers, marketing teams, and technical administrators who need to coordinate complex event and promotion workflows. Executives and team assistants use it for oversight, scheduling, and communication, while IT and technical leads support smooth operations, resource planning, and reliable event execution.

Answer based on 14 reviews

Overview

### What company size and industries is vystem built for?

vystem is built primarily for small businesses, which make up 64% of reviewers, with strongest adoption in Motion Pictures and Film, Media Production, and Information Technology and Services at 14% each. It also serves midsize businesses at 21% and enterprises at 14%, especially in media and technology-focused environments.

Answer based on 14 reviews

Features and Usability

### What are the key features of vystem?

vystem offers event management and virtual event features such as online registration, ticketing, attendee management, badge printing, and mobile check-in. It also includes live streaming, video conferencing, breakout rooms, chat/messaging, polls/voting, and real-time analytics, plus CRM, access controls, and customizable reports.

Integrations

### Which third-party tools and platforms does vystem integrate with?

vystem integrates with Companion, Eventbrite, HubSpot CRM, and WhatsApp. These catalog integrations cover event management, CRM, and messaging tools, giving vystem connections to commonly used platforms for registration, attendee communication, and contact management.

Getting Started and Support

### What training and onboarding options does vystem offer?

vystem provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide group learning, documentation offers written reference material, and videos give visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does vystem offer?

vystem provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience, response times, and helpfulness cannot be assessed from the provided data.

## Features

AI summary

Based on 7,426 Festival Management reviews

Capterra data shows that buyers of Event Management software rank the following features as their top priorities:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

vystem supports all three features that reviewers identify as most important: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, coordinate event timelines, and keep attendee details organized, allowing teams to run events more efficiently and deliver a better participant experience.

Attendee Management

4.1 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Live Streaming

4.3 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Live stream to multiple devices simultaneously

Reporting/Analytics

4.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Audience Engagement

4.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Real-time Broadcasting

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Broadcast live video streams

Ticketing

4.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Customize, sell, and distribute tickets

vystem 133 features

### All Features
- Access Control: Regulate who can view information within the system
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Agenda: Allows users to create itemized agendas for meetings.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Animation: Ability to insert animations/transitions
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Profiles: List information about event guests
- Attendee Tracking: A list of registered participants
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Audio Calls: Ability to make voice calls within the system
- Audio/Video Recording: Record audio and/or video
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Breakout Rooms: Sub-room created within virtual meeting/class
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Call Conferencing: Facilitate virtual conferences that connect multiple people remotely
- Charts: Gives users a variety of chart and graph options that can be editied within the presentation.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Management: Manage, organize, and store contact information
- Content Sharing: Digitally share pre-made materials and self-created content with others
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Hand Raising: Participants can alert the host if they have a question when they are muted
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Marketing: Plan marketing campaigns for events
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Virtual Events: Designed for events that occur online
- Gamification: Games or game-like elements to track progress and reward accomplishments
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Group Registration: Register a group/batch of attendees
- Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
- HD Audio/Video: High-definition audio and/or video capabilities
- Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.
- Interactive Content: Allow the audience to interact or engage with the content
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Live Chat: Ability to chat online in real time
- Live Streaming: Live stream to multiple devices simultaneously
- Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews
- Media Library: Collection of images, videos and other digital content that can be used
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Minutes Management: Keep an official record of all meeting discussions, including decisions made, actions assigned, deadlines set, etc.
- Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website.
- Mobile Access: Access software remotely via mobile devices
- Mobile Check-in: Allow attendees to check in via their mobile devices
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Multi hosts: Allow multiple participants to present/co-host.
- Multi-Event: Utilize the same app for multiple events
- Multi-Language: Manage and support multiple languages
- Networking: Discover and connect with speakers and attendees at an event
- Notes: Allows users to take notes during or after the call for future reference.
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- On-Demand Webinars: Allow users to schedule a webinar with registration and record the webinar automatically in the cloud.
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Registration: In-person, onsite registration
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Presentation Tools: Share and present designs
- Presentations: Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference.
- Presenter View: Presenter-only view that shows notes, slides, and helps the presenter keep track of time, while the audience views only the slides.
- Print-at-Home: The ability to print tickets before arriving
- Private Chat: Send messages to selected individual(s) from the entire audience
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- QR Codes: Matrix barcode that stores information
- Quizzes: Brief assessments used to measure knowledge and skills
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-time Broadcasting: Broadcast live video streams
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Registration: Manages registration tasks such as participant sign-up, team creation, and event configuration.
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Sharing: Digitally share screen view with others
- Session Recording: Record active support and chat sessions for auditing and training
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Speaker Profiles: List information about event speakers
- Split/Multi-Screen: Split the screen or display multiple presenters
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Ticketing: Customize, sell, and distribute tickets
- Two Way Audio & Video: Presenter can see and hear participants and vice versa.
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Virtual Backgrounds: Upload or use pre-set virtual backgrounds during video meetings
- Virtual Lobby: Virtual waiting area for attendees
- Visitor Registration: Make a list and register visitors

---

Features

4.2 (14)

4.2

Based on 14 reviews

## Pricing

Value for money

4.3 (13)

Value for money

4.3 (13)

4.3

Based on 13 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

## Support, customer service and training options

Customer Service

4.8 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (14)

4.8

Based on 14 reviews

## User reviews

Overall rating

4.3

Based on 14 reviews

Filter by rating

5(6)

4(6)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Bid Managerin

Computer Software

### "Langjährige, reibungslose Zusammenarbeit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 7, 2025

Pros

Wir arbeiten nun bereits seit mehreren Jahren erfolgreich mit vystem zusammen und sind mit der Zusammenarbeit sehr zufrieden. Die Kommunikation verläuft stets reibungslos – auch bei kurzfristigen Anfragen ist das Team zuverlässig erreichbar und zeigt sich durchweg engagiert und lösungsorientiert. Besonders schätzen wir die unkomplizierte Handhabung der Plattform, die sich flexibel an unsere Anforderungen anpassen lässt.

Cons

Wir sind sehr zufrieden und uns sind nach mehreren Jahren der Zusammenarbeit keine negativen Punkte aufgefallen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SG

Simon G.

Geschäftsführer

Media Production

### "Ein super Produkt, hinter dem ein tolles Team steht"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2025

In Summe ein tolles Produkt, hinter dem ein super Team steht. Die Zusammenarbeit macht Spaß, Feedback wird ernst genommen. Auch bei Veranstaltung sitzen die Kolleginnen und Kollegen im Hintergrund und man kann mit einem guten Gefühl in das Event gehen.

Pros

Durchdachtes und flexibles Produkt mit einfachem Builder, der mit wenig Zeitaufwand ein professionelles Erscheinungsbild ermöglicht. Der Support ist fantastisch. Schnell, persönlich, direkt und auf Augenhöhe.

Cons

Ein paar Details könnten technisch flexibler sein.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

Stefan S.

Veranstaltungstechniker

Events Services

### "Rundum glücklich mit vystem"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2024

Pros

Die leichte Handhabung sowie der einwandfreie Support

Cons

Es gibt hierbei nichts auszusetzen. Wir sind glücklich mit vystem.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 7, 2024

Lieber Stefan, Vielen Dank für Dein positives Feedback! Es freut uns zu hören, dass Du die leichte Handhabung und den einwandfreien Support von vystem schätzt. Wir sind sehr glücklich, dass Du mit unserer Plattform zufrieden bist. Liebe Grüße Das gesamte vystem-Team.

PS

Philip S.

Technischer Leiter

Media Production

### "Dankesschreiben an vystem"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2023

Eine tolle Plattformlösung für Streamings jeglicher Art, bei der alle wichtigen Themen wie Datenschutz, Erscheinungsbild, Flexibilität und Übertragungsqualität und -stabilität garantiert sind. Eine klare Empfehlung unsererseits.

Pros

vystem bietet ein Lösung an, die sowohl leicht verständlich ist, als auch zahlreiche Möglichkeiten bietet. Seit knapp zwei Jahren arbeiten wir mit vystem bei unseren zahlreichen virtuellen und hybriden Veranstaltungen zusammen und sind damit sehr glücklich. Wir schätzen neben dem super Support (dieser reagiert echt unglaublich schnell, wenn es mal brennt) auch die Stabilität der Seite/ der Server. In zwei Jahren hatten wir noch kein einziges Übertragungsproblem bei unseren Streamings.

Cons

Dass ich nicht meckern kann und mir kein einziger Kritikpunkt einfällt.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 9, 2024

Lieber Philip, ein herzliches Dankeschön für euer positives Feedback! Es freut uns riesig zu hören, dass unsere Lösung für eure virtuellen und hybriden Veranstaltungen so gut funktioniert. Eure Anerkennung für den schnellen Support und die stabile Übertragung motiviert uns enorm. Wir schätzen die sehr gute Zusammenarbeit und freuen uns auf die anstehenden Events mit euch! Liebe Grüße Das gesamte vystem-Team

PK

Patricia K.

Projektmanagerin

Leisure, Travel & Tourism

### "Tolles Produkt mit vielen Möglichkeiten"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 8, 2023

Pros

\- Nähe zu Ansprechpartnern - Komplettprogramm für eine Veranstaltung: auch Technikbetreuung buchbar - viele Möglichkeiten auch hybride und digitale Events umzusetzen

Cons

Teilweise nicht alles selbsterklärend die Website zu gestalten

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Nähe zum Kundenservice, regionale Initiative unterstützen

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 9, 2024

Liebe Patricia, vielen Dank für dein positives und freundliches Feedback, darüber haben wir uns sehr gefreut. Wir arbeiten weiter daran, unseren Kunden eine noch unkompliziertere Gestaltung der eigenen Events zu ermöglichen. Wir freuen uns auf weitere, erfolgreiche Events mit euch. Liebe Grüße Das gesamte vystem-Team

AE

Arno E.

Projektmanager

Online Media

### "Vystem für das Managen eines Events"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 28, 2023

Alles in allem ist das Produkt - insbesondere als Verkaufsseite - sehr zu empfehlen. Der Support ist klasse und es wurden sogar spontane Ideen noch umgesetzt.

Pros

Das Nutzermanagement und das Verwalten der Buchungen und Zahlungen klappt super. Eine perfekte Alternative zu amerikanischen Anbietern wie Eventbrite. Die Nutzung ist größtenteils leicht und übersichtlich.

Cons

Der Website-Builder könnte etwas mehr Funktionen und eine leichtere Handhabung bieten.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 9, 2024

Lieber Arno, vielen Dank für deine positive Bewertung. Wir arbeiten ständig daran, unsere Dienste zu optimieren und freuen uns über jede Anregung. Solltest du also Ideen für weitere Funktionen für den Website-Builder haben, würden wir uns sehr freuen, wenn du uns diese mitteilst. Die Anerkennung für den Support und die Umsetzung spontaner Ideen motiviert uns enorm. Auf weitere gemeinsame Events freuen wir uns bereits jetzt schon! Liebe Grüße Das gesamte vystem-Team

CV

Charlotte V.

xy

Food & Beverages

### "Teilnehmermanagement sehr gut"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 3, 2023

Pros

Teilnehmermanagement mit allen features passt gut. Mediathek ein tolle Möglichkeit INhalte zu teilen,

Cons

Die Chat und Live sowie Präsentationsfunktion bietet keine Vorteile ggü Teams.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 9, 2024

Liebe Charlotte, wir schätzen Dein Feedback sehr. Falls Du konkrete Bereiche hast, in denen wir uns verbessern können, lass es uns sehr gerne wissen. Wir arbeiten ständig daran, unsere Dienste zu optimieren und freuen uns über jede Anregung. Mit freundlichen Grüßen, Das gesamte vystem-Team

SS

Sophie S.

Event und Promotion Managerin

Motion Pictures and Film

### "Tolle Zusammenarbeit und einfaches arbeiten"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 23, 2023

Pros

Sehr kundenfreundlich und einfach zu bedienen, Zusammenarbeit war super, Optisch schön präsentiert

Cons

Es gab eigentlich nichts was überhaupt nicht geklappt hat und wenn es mal was gab konnte alles schnell geklärt werden. Einbindung einer eigene App wäre von Vorteil.

Reasons for choosing vystem

Deutsche Firma

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 7, 2024

Liebe Sophie, Für Deine positive Bewertung bedanken wir uns sehr! Besonders gefreut haben wir uns über Dein Kompliment, dass unser System optisch schön erscheint. Das motiviert uns enorm weiterhin tagtäglich an der UX von vystem zu arbeiten. Auch uns hat die gemeinsame Zusammenarbeit sehr viel Spaß gemacht und freuen uns auf weitere gemeinsame Events mit euch! Wir nehmen Deinen Vorschlag zur Einbindung einer eigenen App zur Kenntnis und werden prüfen, wie wir diese Funktion in Zukunft integrieren können, um euer Erlebnis weiter zu verbessern. Liebe Grüße Das gesamte vystem-Team.

AW

Angelina W.

Projektleiterin Veranstaltungen

Architecture & Planning

### "Plattform mit individualisierbaren Elementen"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 9, 2023

Pros

Einfache und gute Darstellung der Eventseite, Anmeldung und Eventseite auf einer Plattform machen es für den Nutzer leicht, sich zurecht zu finden, auch im Live Modus der Veranstaltung. Die Möglichkeit für den Nutzer, mit anderen Teilnehmenden in Kontakt zu treten, ist positiv. Programmänderungen sind schnell umsetzbar.

Cons

Funktionen im Backend verändern sich durch Updates, dies ist nicht immer gleich ersichtlich für den Nutzer und man ist auf eine gute Kommunikation mit dem vystem-Team angewiesen. Funktionen und Einstellen der Inhalte im Backend sind nicht unbedingt intuitiv. Voreingestellte Einstellungen haben sich teilweise kurzfristig wieder gelöscht, ohne aktiv bearbeitet worden zu sein, das hat im Live Modus zu Störungen geführt.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 7, 2024

Liebe Angelina, Vielen Dank für Dein ausführliches Feedback. Wir freuen uns über Dein Lob bezüglich der einfachen Darstellung der Eventseite und der Möglichkeit für Teilnehmende, sich auszutauschen. Wir nehmen Dein Feedback nehmen wir sehr ernst und werden an Verbesserungen arbeiten, insbesondere in Bezug auf die Kommunikation, die Benutzerfreundlichkeit im Backend und die Stabilität der Einstellungen. Im Bereich der Backendeinstellung haben wir mit unseren letzten Updates forciert, unser Produkt noch intuitiver für unsere Kunden zu gestalten. Wir hoffen, dass konntet ihr in euren letzten Veranstaltungen auch wahrnehmen. Liebe Grüße Das gesamte vystem-Team.

RH

Rudolf H.

IT-Administration

Information Technology and Services

### "Event-Entwicklung Feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 21, 2023

\- Funktioniert (wichtigste)!- Funktionen zur Entwicklung können noch weiter optimiert werden. Da gebe ich einem Mitarbeiter von Vystem noch persönliches Feedback, um es verständlich rüberzubringen.

Pros

\- Einfache Möglichkeiten, Web-Apps zu erstellen- Ermöglicht den Veranstaltungsbesuchern einfach mit Unternehmen in Kontakt zu treten.

Cons

Ich habe die Event-App erstellt:- Einbettung von HTML-Code beschränkt. Es kann noch kein externes CSS-File integriert werden.- Funktionsfähig, allerdings oft nicht ganz optimal. Z.B. beim Bearbeiten der Aussteller, wird nach jeder Bearbeitung aktualisiert und anschließend muss ich erneut auf die nächste Seite Switchen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 7, 2024

Lieber Rudolf, Vielen Dank für Dein wertvolles Feedback! Es freut uns zu hören, dass die wichtigsten Funktionen gut funktionieren. Wir nehmen Deine Anmerkungen zur Optimierung der Entwicklungsfunktionen zur Kenntnis und werden daran arbeiten, diese weiter zu verbessern. Es tut uns leid zu hören, dass die Einbettung von HTML-Code beschränkt ist und externe CSS-Dateien noch nicht integriert werden können. Wir werden prüfen, wie wir diese Funktionen in Zukunft verbessern können. Wenn Du weitere Anmerkungen oder Fragen hast, zögere bitte nicht, uns zu kontaktieren. Liebe Grüße Das gesamte vystem-Team.

[View all Reviews](https://www.capterra.com/p/217518/vystem/reviews/)

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