--- title: "RHAPSODY CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RHAPSODY CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/217806/RHAPSODY-CRM/" page_type: "product" language: "en" --- # RHAPSODY CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RHAPSODY CRM ## What is RHAPSODY CRM? RHAPSODY software is for the management of customer loyalty programs. The software can be used for sales and marketing, which is why RHAPSODY Software Solutions uses the program in their own offices. The program optimizes customer communications and the management of customer data. The program also includes functions for inventory management and project management. Customer data can be filtered based on key performance indicators with the provided marketing tools. ## What is RHAPSODY CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €99 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RHAPSODY CRM?[Manage this product listing](https://www.g2.com/products/rhapsody-crm/claim_requests/new?auto=true) ## RHAPSODY CRM Overview Updated September 2026 AI summary RHAPSODY CRM provides businesses of all sizes with tools for managing contacts, tracking leads, and generating reports and analytics. Designed for deployment on Android and Windows, it supports organizations seeking to organize customer data and monitor sales activities within a centralized platform. Its feature set covers standard CRM needs for contact and lead management, along with reporting capabilities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RHAPSODY CRM 4.7 (3) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price €99 Per Feature, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.0 (4,388) Value For Money 4.7 (3) Value For Money 4.0 (3,517) Customer Service 4.3 (3) Customer Service 4.1 (3,527) ## RHAPSODY CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about RHAPSODY CRM Overview ### What company size and specific industries is RHAPSODY CRM built for? RHAPSODY CRM is designed for companies and agencies running customer loyalty and customer communication programs, from small projects to large teams. It suits organizations that need to manage customer outreach and loyalty efforts, regardless of company size, and is especially relevant for businesses handling ongoing customer engagement activities. Features and Usability ### What are the key features of RHAPSODY CRM? RHAPSODY CRM includes contact database and contact management for storing and organizing customer records, plus lead management for tracking prospects through the sales process. It also offers reporting and analytics for reviewing activity and performance data across sales and customer records. Integrations ### Which third-party tools and platforms does RHAPSODY CRM integrate with? RHAPSODY CRM integrates with Microsoft Outlook. Getting Started and Support ### What customer support options does RHAPSODY CRM offer? RHAPSODY CRM provides email/help desk, FAQ/forum, knowledge base, and phone support. Support guidance is organized across these channels, giving users multiple ways to find answers or contact the team. No reviewer feedback on support experience is available here, so no claims can be made about response speed or helpfulness. ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) RHAPSODY CRM includes other capabilities that reviewers also rate as important, including **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features give teams a central place to store contact details, track interactions, and keep customer information organized, helping businesses manage relationships more effectively and support day-to-day sales and service work. Contact Database 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data RHAPSODY CRM 4 features ### All Features - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.7 (3) Basic €99.00 Per Feature,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Managing Director Hospitality ### "Ideal solution for small & medium hotels" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2022 Pros Features cover everything you need in a small or medium hotel. They offer great customer support. Cons Some advanced features their competitors offer are not available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Solution Architect Automotive ### "Customer Leads Management using Rhapsody CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 26, 2022 Pros Rhapsody CRM is useful for Maintaining Customers information, allowing to send information on special events like Birthdays, Anniversaries which make bonding with customers Cons Rhapsody CRM is good for meant purpose so i dont see any disadvantages as of now Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Manager Apparel & Fashion ### "Best Software for Sales Marketing Leads " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 17, 2022 E commerce software which collects customer data based on KPI, we have used in small industry as of now Pros I have used Rhapsody for inventory management and marketing of products, integration with outlook is most useful feature. Cons Rhapsody CRM name is confused with IBM Rational Rhapsody product so sometime its difficult to choose from market products Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.