# United Language Group Octave Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is United Language Group Octave the right Translation Management solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/217819/unitedlanguagegroupoctave/reviews

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United Language Group Octave

4.6 (24)

[View alternatives](https://www.capterra.com/p/217819/unitedlanguagegroupoctave/alternatives/)

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Last updated March 13th, 2026

# Reviews of United Language Group Octave

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

FM

Felipe M

Research AssociateEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Based on my experience using Octave™ Translation Management System, I found it to be a very useful tool for translation, with accurate results, a simple interface, and efficient turnaround times. While the cost may be a consideration for small jobs, the overall value of the software is high.“

April 9, 2023

MT

Mary Beth T

Packaging CoordinatorMedical Devices, 10,001+ employeesUsed the software for: More than 2 years.

“Can be costly for small jobs as there is a minimum charge.“

March 29, 2023

AC

Anthony C

University InternElectrical/Electronic Manufacturing, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“With its extensive features and user-friendly interface, managing tasks like translation, interpretation, and localization are made simple.“

May 4, 2023

FM

Felipe M

Research AssociateEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months.

“The cost can be a issue for small jobs.“

April 9, 2023

AC

Anthony C

University InternElectrical/Electronic Manufacturing, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“I was particularly impressed by ULGO's user-friendly interface and effective capabilities, including real-time collaboration and process automation.“

May 4, 2023

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AC

Anthony C.  
University Intern  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "The Ultimate Tool for Efficient Multilingual Communication"

May 4, 2023

5.0

I had the chance to work with the United Language Group Octave (ULGO) platform during my internship at the university. I was given the responsibility of looking into and assessing various translation management systems that might be used by a entreprenour while working in a project of the IT department. I was particularly impressed by ULGO's user-friendly interface and effective capabilities, including real-time collaboration and process automation. I was able to improve our localization operations overall by streamlining translation workflows, monitoring project progress, and other tasks. Overall, I had a good experience with ULGO, and I think any company in need of translation management solutions would benefit greatly from using it.

Pros

United Language Group Octave is a powerful tool for businesses looking to communicate effectively in a multilingual environment. With its extensive features and user-friendly interface, managing tasks like translation, interpretation, and localization are made simple. The platform also provides real-time collaboration, a complete translation memory, and quality assurance tools to guarantee accurate and efficient communication.

Cons

One potential drawback of United Language Group Octave is its cost. The software can be expensive for small businesses or those with limited language needs. Additionally, while the software is highly customizable, the level of customization can be overwhelming for some users who may prefer a more simplified approach.

Switched from

[Wordbee Translator](https://www.capterra.com/p/151876/Wordbee/)[memoQ TMS](https://www.capterra.com/p/162762/memoQ/)[Smartling](https://www.capterra.com/p/151866/Smartling/)

Due to the software's sophisticated translation, interpreting, and localization facilities making it easy to manage language-related tasks. While its intuitive interface enables users to customize their workflows to their unique needs, its extensive translation memory and quality assurance tools guarantee accurate and efficient communication. Additionally, the platform's customer support team is very attentive and eager to assist.

Review Source

Response from United Language Group

November 29, 2023

Hi Anthony, Thanks so much for your review on Octave, glad to hear you find it user-friendly and customizable! Kind regards, Team ULG

JH

Jonathan H.  
Medical Writer Scientist III  
Medical Devices  
Used the software for: 1-2 years

### "ULG Octave - Ease of Use"

September 18, 2024

5.0

The software keeps me well informed from project start to project finish. This includes translation submission, project estimate, translation timeline, translation receipt and finally, the payment.

Pros

My experience with ULG Octave has been nothing less than great. The software keeps me well informed from project start to project finish. This includes translation submission, project estimate, translation timeline, translation receipt and finally, the payment.

Cons

All points of contact with ULG Octave has been positive. No cons to report.

Review Source

IA

Isaac A.  
Student  
Architecture & Planning  
Used the software for: 6-12 months

### "A multilingual translation using advanced tools for efficient translation management, thanks to Unit"

July 15, 2023

4.0

I am an architecture student and I received subjects such as differential equations related to everyday language, so for a better understanding of this I had the opportunity to use United Language Group Octave, during an entire school year, although in summary I must say that this platform is became an essential tool for me, helping me perform calculations and solve equations efficiently, as well as explore complex concepts and perform numerical analysis quickly and accurately. In short, United Language Group Octave helped me a lot to understand and apply concepts of differential equations in the field of architecture, improving my academic performance.

Pros

One of the key points of this tool that I liked the most are its different functionalities that helped me streamline the translation process, such as the translation memory, which stores and reuses previously translated segments and thus improves consistency and the efficiency. On the other hand, and as an important advantage, I liked the possibility of translating into multiple languages, giving me a more complete solution that helped me meet certain global communication needs.

Cons

As the only negative point, I must say that it is a complicated tool to learn to use, it requires time, information and it is a tedious process.

Review Source

Response from United Language Group

November 29, 2023

Hi Isaac, We appreciate your positive review on Octave, glad to hear it helped to streamline your translation process! Kind regards, Team ULG

cK

cheryl K.  
Claims Representative  
Insurance  
Used the software for: 1-2 years

### "Dependable service"

September 12, 2024

5.0

I use them almost every day and its a great experience

Pros

they are able to translate anything we get in

Cons

i wish they could process them more quickly

Review Source

LB

Lisa B.  
Administrative Assistant  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "ULG Provides the Best and Very Timely Translations"

September 12, 2024

5.0

We've had a partnership with ULG for decades - that implies a LOT. They have always been very professional with us; they provide top-notch translations. Our requests aren't always the easiest and they are always on it, getting us what we need. Our account manager is the best (\[sensitive content hidden\]) and is very responsive. It is safe to say, we would recommend ULG.

Pros

Reliable Professional Timely Translations are spot-on!

Cons

Can't think of anything we don't like, sorry!

Review Source

LS

Lisa S.  
PM  
Information Technology and Services  
Used the software for: 2+ years

### "ULG review"

September 13, 2024

5.0

ULG routinely provides an excellent vendor experience

Pros

\*ULG provides prompt quotes and timeframes \*Near-perfect delivery rate \*Very responsive \*Simple interface

Cons

Very rarely translations are not delivered on time.

Review Source

CB

Chelsea B.  
Administrative Assistant  
Insurance  
Used the software for: 2+ years

### "Best Translation Company I've Ever Used"

March 15, 2023

5.0

I really like ULG and will be recommending them to other companies. I appreciate their attentiveness to my needs and their ability to provide translation in nearly any language.

Pros

ULG provides quick turnaround times and reasonable prices. Whenever I have a questions or need assistance, they get back to me same day. I really appreciate their communication.

Cons

This is the only translation product I have used, so I don't have anything to compare it to. Therefore, I don't have any cons.

Review Source

Response from United Language Group

March 23, 2023

Hi Chelsea, Delighted you are so pleased with ULG, we are glad that we have made your translation process easier by using the Octave platform. Kind regards, Team ULG

JM

Justin M.  
Document Consultant  
Hospital & Health Care  
Used the software for: 1-2 years

### "ULG Octave is a good choice"

December 14, 2023

5.0

Octave is easy to use/navigate, contains the pertinent information I need, and has not experienced any downtime or system failure during my use of it.

Pros

Having all the project information readily available in the Octave portal is very convenient. The ability to see where projects are during the various stages of processing, reporting capabilities, as well as historical project data, in a self-serve UI saves time and effort.

Cons

The portal's 'time out' parameter is a little short for my tastes.

Review Source

Response from United Language Group

December 19, 2023

Hi Justin, Glad to hear ULG Octave is easy to navigate and helping you save time & effort! Kind regards, Team ULG

CJ

Claudia J.  
Manager of Regulatory Affairs  
Pharmaceuticals  
Used the software for: 2+ years

### "ULG is a good partner "

March 20, 2024

5.0

I am always please with the service and results we get from ULG.

Pros

Customer Service is excellent. Everyone is willing to help push your project forward.

Cons

I have not found a down side to date. There has not been a time when service was not provided in a timely and quality manner.

Review Source

Response from United Language Group

March 22, 2024

Hi Claudia, Thanks so much for the glowing review on our service. We are happy to help! Kind regards, Team ULG

VR

Verified Reviewer  
PostDoctoral Researcher  
Research  
Used the software for: I used a free trial

### "Streamlining Multilingual Communication"

April 9, 2023

4.0

Overall, my experience with United Language Group Octave has been very positive, and I highly recommend it to anyone who needs to communicate across languages on a regular basis.

Pros

As someone who frequently communicates with people from different countries and cultures, I found United Language Group Octave to be an excellent solution for streamlining multilingual communication. One of the biggest pros of using Octave is its ability to provide real-time translation for both written and spoken communication. This has been incredibly helpful in ensuring that everyone is on the same page and avoiding misunderstandings.

Cons

The only downside I have experienced is that the translation quality can sometimes be a bit inconsistent, especially with more complex language and technical terminology.

Review Source

Response from United Language Group

April 11, 2023

Thanks for the review and we are glad that we are able to help you streamline your translation process! Kind regards, Team ULG

Cristian Gabriel A.  
Desarrollador  
Program Development  
Used the software for: I used a free trial

### "Usar ULG en proyectos de traducción."

May 4, 2023

4.0

Pros

Dispone un enfoque personalizado y adaptado a las necesidades específicas de cada cliente. Te deja claro que cuenta con una gran cantidad de traductores por todo el mundo, con una cifra mayor a los 2000 lingüistas. Dispone de una propia plataforma de gestión de la traducción, permitiendo a nosotros como clientes, tener una adecuada administración de nuestros proyectos. Así como el acceso a informes en tiempo real.

Cons

El precio para proyectos pequeños podría ser un obstáculo.Algunos de los plazos no suelen ser de mucha utilidad, dando paso a estimaciones de tiempo poco realistas.

Alternatives considered

[TransCEND](https://www.capterra.com/p/131473/TransCEND/)[GlobalLink](https://www.capterra.com/p/186568/Globallink/)

Reason for choosing United Language Group Octave

Por el reconocimiento que se le da a la empresa en su capacidad de adaptarse al escenario de cada problema

Switched from

[Lionbridge Language Cloud](https://www.capterra.com/p/213500/Lionbridge/)

Porque se enfoca más en proyectos grandes lo cuál no era mi caso.

Review Source

Response from United Language Group

November 29, 2023

Hi Cristian, We appreciate your feedback, we really value our clients and make it a priority to personalize our services. Kind regards, Team ULG

LB

Lori B.  
Engineering Support Specialist  
Medical Devices  
Used the software for: 2+ years

### "Great Customer Service"

December 13, 2023

4.0

We contacted several translation companies after a change in internal management almost ten years ago, and ULG responded the quickest and most often (we had a lot of questions), so we chose to go with them. We have never regretted the decision to choose ULG as our translation service provider. They consistently provide quick, accurate translations of our single- and multi-language documents, laid out in print-ready files.

Pros

ULG has great customer service, with our representative always quick to reply to questions and help us in any way needed. Quotes are provided quickly, translations are almost always done on time, and any errors (rare) are corrected quickly as well.

Cons

The only negative thing about ULG is that we seem to get a new representative every year, but every one of them has been helpful and competent at their job, so it's not a deal breaker.

Reason for choosing United Language Group Octave

ULG responded to our questions quicker than the other candidates and seemed to want to help us implement our translation program.

Review Source

Response from United Language Group

March 7, 2024

Hi Lori, Thank you for your positive feedback, glad we could help you implement your translation program. Kind regards, Team ULG

IM

Ian M.  
Global Operations Support Manager  
Higher Education  
Used the software for: 2+ years

### "Very satisfied customer!"

March 29, 2023

5.0

Very positive, very satisfied, the issues I mentioned were all minor and do not impact our overall satisfaction.

Pros

Great customer service, quick turnaround, overall our clients are very satisfied.

Cons

Not that we have a solution but the portal submission (having to have an account) means we can only have certain people submit all jobs on behalf of a larger population.

Review Source

Response from United Language Group

April 11, 2023

Hi Ian, Great to hear that you are a very satisfied ULG Octave customer! Glad we are keeping your clients happy. Kind regards, Team ULG

ML

Mikel L.  
Copywriter  
Consumer Goods  
Used the software for: 2+ years

### "Translating Made Simple "

December 13, 2023

5.0

Pros

I use ULG for packaging, e-commerce copy, and instruction manual translations. The turnaround is quick and the work is always perfect. The people I interact with are friendly and helpful.

Cons

I haven't experienced any part of ULG that I dislike in the past two years.

Review Source

Response from United Language Group

March 7, 2024

Hi Mikel, Glad to help translate multiple projects, thanks for your positive comments on our team and turnaround times. Kind regards, Team ULG

UE

Umarani E.  
Senior Drug safety associate  
Pharmaceuticals  
Used the software for: 2+ years

### "Satisfied with this product and service"

November 30, 2022

5.0

Easy to use, captures only the accurate information required for Translation.

Pros

Very user friendly and captures accurate information.

Cons

No, this software is very convenient to use.

Reason for choosing United Language Group Octave

Their Time Management and Quality.

Review Source

Response from United Language Group

December 12, 2022

Hi Umarani, Thanks for your positive review, glad we can help you manage your translations effectively! Kind regards, Team ULG

Gioacchino T.  
Studente Universitario  
Information Technology and Services  
Used the software for: Less than 6 months

### "Tradurre con semplicità"

August 14, 2023

4.0

Ottimo software per tradurre. Personalmente l'ho usato per tradurre degli articoli scientifici e mi sono trovato benissimo. Unica pecca è la mal interpretazione di alcune lingue, tipo il giapponese, ma confido in un miglioramento. Consigliato.

Pros

Traduzione veloce e ottima IA per riconoscere una lingua in automatico

Cons

Qualche volta c'è qualche errore di traduzione per alcune lingue complicate

Review Source

Response from United Language Group

November 29, 2023

Hi Gioacchino, Thank you for your review and glad to hear our AI solutions help speed up your translations! Kind regards, Team ULG

pS

phil S.  
Clinical Sourcing Manager  
Medical Devices  
Used the software for: 2+ years

### "United Language Translation Services"

March 13, 2024

4.0

excellent, we get rebate end of each year

Pros

very friendly company to work Customer support very good Very competitive

Cons

none but only on one occasion product was not delivered on time but I was kept informed so end result was good

Review Source

Response from United Language Group

March 14, 2024

Hi Phil, Thank you for the positive comments on our customer support and friendly team! Kind regards, Team ULG

BA

Belinda A.  
RAQA Director  
Medical Devices  
Used the software for: 2+ years

### "ULG is great for medical device labeling translations."

March 6, 2024

5.0

Pros

ULG is very supportive from a Customer Service standpoint. They work hard to make sure they meet their customer's needs.

Cons

On occasion, changes to a document are overlooked which require their attention. Once pointed out, they quickly address the required changes.

Review Source

Response from United Language Group

March 7, 2024

Hi Belinda, Thank you for the positive feedback on our customer service, we are happy to support you! Kind regards, Team ULG

LM

Laurel M.  
Appeals and Denials Coordinator  
Insurance  
Used the software for: 1-2 years

### "Octave is good for my translation needs!"

March 15, 2023

5.0

My overall experience with ULG Octave has been a positive one! I really appreciate the good customer support when I have needed assistance.

Pros

When I need a letter translated, I am able to send it to ULG Octave and receive it back within a specific time frame. It allows me to stay organized and on track! I also really like the great customer service I have received when I have needed assistance.

Cons

One con of ULG Octave is that the submission form is not always user friendly. It asks a lot of questions, not all which apply to the translation.

Review Source

Response from United Language Group

March 23, 2023

Hi Laurel, Thanks for the positive comments and the feedback on our submission form. Our team is happy to assist and glad to hear that our process helps you stay more organized! Kind regards, Team ULG

DM

Daniel M.  
Pasante Universitario  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Rompiendo barreras, United Language Group Octave"

July 7, 2023

4.0

Nunca noté errores gramaticales en los mensajes recibidos, se entendían a la perfección, además integran bastante bien la inteligencia artificial. Sin embargo, siento que otros productos similares con menos costo usan mejor esta integración de la IA. Pero de todas formas, ULG es sinónimo de calidad al momento de traducciones.

Pros

Para lograr enviar o recibir instrucciones, o simplemente mensajes en otros idiomas, es una excelente herramienta. Y posee un control de calidad que se nota al recibir los mensajes, no tiene errores gramaticales.

Cons

Es complicado de utilizar debido a la gran plataforma que representa.

Review Source

Response from United Language Group

November 29, 2023

Hi Daniel, Glad you find Octave to be an excellent tool, thanks for your review! Kind regards, Team ULG

FM

Felipe M.  
Research Associate  
Education Management  
Used the software for: 6-12 months

### "Great translation service"

April 9, 2023

4.0

Based on my experience using Octave™ Translation Management System, I found it to be a very useful tool for translation, with accurate results, a simple interface, and efficient turnaround times. While the cost may be a consideration for small jobs, the overall value of the software is high. Overall, I highly recommend Octave™ Translation Management System for anyone in need of a reliable translation tool.

Pros

I have used it for some time and found it to be a convenient and efficient tool for translation. The translations are accurate and the system also has a simple interface and is easy to navigate. The quick turnaround times are also great.

Cons

From my experience I did not find much negative points on this application yet. The cost can be a issue for small jobs.

Review Source

Response from United Language Group

April 11, 2023

Hi Felipe, Many thanks for your positive review on Octave and find it an efficient tool to help manage your translation needs! Kind regards, Team ULG

MBT

Mary Beth T.  
Packaging Coordinator  
Medical Devices  
Used the software for: 2+ years

### "Translation Services"

March 29, 2023

5.0

Pros

Easy to use, terrific customer service. Timely responses often coming in ahead of schedule.

Cons

Can be costly for small jobs as there is a minimum charge.

Review Source

Response from United Language Group

April 11, 2023

Hi Mary Beth, Many thanks for your review and comment on our terrific customer service :) Kind regards, Team ULG

CC

Charisma C.  
Social Services Specialist III  
Individual & Family Services  
Used the software for: 2+ years

### "Consistent and Reliable"

November 29, 2022

5.0

I have used Octave for several years now. I depend on it to help translate presentations, advertisements, applications, and other materials for a summer youth employment that we run every year. We appreciate United Language Group's consistent, quality and reliable translations produced through the Octave website.

Pros

I like that the software allows me to quickly have documents translated for our clients.

Cons

N/A It is easy to use, and customer service is great.

Review Source

Response from United Language Group

December 12, 2022

Hi Charisma, Many thanks for your positive review, glad we have helped you to quickly translate multiple client projects! Kind regards, Team ULG

Bertha V.  
Sastre  
Apparel & Fashion  
Used the software for: I used a free trial

### "Traducir trabajos de diseño y moda de forma automatizada"

May 13, 2023

4.0

Pros

Puede convertirse en una herramienta adecuada para el sector de la moda en el dado caso que se requiera traducir sus trabajos a varios idiomas.

Cons

Puede que sea adecuado para grandes empresas destinadas a la moda, sin embargo si una empresa pequeña o un taller autónomo desea utilizar este software seria un desperdicio de recursos y dinero.

Review Source

Response from United Language Group

November 29, 2023

Hi Bertha, Thank you for your review and glad to hear Octave is helping you translate your content in multiple languages! Kind regards, Team ULG

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