# MakiApp Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MakiApp Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/217881/MakiApp

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# 

 MakiApp Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MakiApp

## What is MakiApp?

Business management software for beauty professionals and Salons that helps manage agendas, sales, marketing, and warehousing operation

## What is MakiApp used for?

[Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/)[Massage Therapy](https://www.capterra.com/massage-therapy-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€38

Other, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MakiApp

4.9 (11)

VS.

[4.9 (297)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting Price

€38

Per User, Per Month

Starting Price

$165

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (11)

Ease Of Use

4.9 (83)

Value For Money

4.7 (11)

Value For Money

4.8 (81)

Customer Service

5.0 (11)

Customer Service

5.0 (81)

## MakiApp alternatives

[4.4 (405)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/)

Starting price

$69.00

Per User, Per Month

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/217881/MakiApp/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

5.0 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Transaction History

4.9 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Client Database

4.9 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Confirmations/Reminders

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

For Salons and Spas

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Specific for use in spas and salons

Online Booking

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

MakiApp 64 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Platform for customers to directly manage their appointments and profile

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Specific for use in spas and salons

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Access software remotely via mobile devices

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Book meetings and appointments through a website or digital platform

Website through which businesses can sell goods or services over the internet

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Design, communicate, and distribute incentives to perform a specific action

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Track and monitor reviews of products or services

Plan availability and assign specific time slots for tasks and resources

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Reminders sent via SMS/text message

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track the position in queue in real-time

Get Advice

We can help you find the software with the features you need.

Features

4.9 (11)

4.9

Based on 11 reviews

## Pricing

Value for money

4.7 (11)

Free Trial

MakiApp Light

€38.00

Other,Per Month

MakiApp

€47.00

Other,Per Month

MakiApp Pro

€77.00

Other,Per Month

Maki App Entry Level

€30.00

Per User,Per Month

Value for money

4.7 (11)

4.7

Based on 11 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

SMS](https://www.capterra.com/p/153030/SMS/)[

CRM in Cloud](https://www.capterra.com/p/230072/CRM-in-Cloud/)[

Email Marketing](https://www.capterra.com/p/275000/Email-Marketing/)[

Advertising Studio](https://www.capterra.com/p/233392/Advertising-Studio/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

4.9

Based on 11 reviews

Filter by rating

5(10)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EG

Elisa G.

Parrucchiera

Individual & Family Services

### "Fiore all’occhiello:assistenza clienti"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2026

Abbiamo iniziato a collaborare da poco, ma mi sto trovando molto bene, a mio parere il loro fiore all’occhiello per ora é l’assistenza clienti! Sono sempre pronti a rispondere a dubbi e incertezze, e risolvere i piccoli problemi di dettaglio! Per ora pienamente soddisfatta!

Pros

La app clienti finali spicca in semplicità di utilizzo ed efficacia. La parte gestori é una web app, semplice ed efficace anche lei!

Cons

Tanto lavoro di settaggio da eseguire in autonomia, ma in fin dei conti si fa una volta sola e poi si vive di rendita!

Switched from

[Treatwell](https://www.capterra.com/p/181827/Treatwell/)

Costi di commissione troppo elevati e assistenza clienti INESISTENTE! Oltre a zero personalizzazione

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VG

Valentina G.

Estetista

Health, Wellness and Fitness

### "Soddisfatta "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2025

Pros

Sempre molto disponibili, e tempestivi con le mie richieste, ogni volta che chiedo qualcosa rispondo subito senza attese lunghe

Cons

Niente al momento, mi sono trovata bene con tutti i servizi, sia del gestionale che dell app personale

Switched from

[Treatwell](https://www.capterra.com/p/181827/Treatwell/)

Perché troppo caro per i servizi che dava… e per di più non funzionava bene la notifica di promerioria in quanto non usavano nemmeno whatsapp, ormai utilizziamo da tutti.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Luca B.

Parrucchie

Online Media

### "Applicazione e gestionale consigliatissimo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2025

Mi interfaccio per cose semplici e veloci con \[nascosto contenuto sensibile\] e devo confermare che è una persona fantastica, preparata e molto educata. L’ufficio tecnico non lo conosco di persona ma ho sempre ricevuto assistenza veloce e cordiale .

Pros

Azienda giovane molto disponibile alle richieste del cliente; gestionale sempre in continua evoluzione con miglioramenti continui e mirati; richieste ticket gestite in maniere efficace e rapidissima …. Non vedo l’ora di andarli a trovare nella loro azienda. Super Top

Cons

Nessuno . L’unico inconveniente è non aver avuto modo in due anni di andare a vedere la l’ore sede e conoscerli di persona!!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Antonio C.

Parrucchieri

Arts and Crafts

### "Fantastica "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 25, 2025

Pros

Gestionale fantastico, semplifica il lavoro ed è un vero alleato alla tua operatività, l'assistenza e gli operatori sono sempre ben informata e soprattutto molto cordiale!

Cons

È molto difficile trovare degli svantaggi perché il personale È sempre in costante aggiornamento

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nina P.

Parrucchiere

Health, Wellness and Fitness

### "Consiglio vivamente lo staff e il gestionale! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2025

Ci troviamo molto bene e non cambieremo mai!

Pros

Sempre disponibili nel chiarire e risolvere ogni dubbio e problema. App facile da comprendere e utilizzare. Bravi!

Cons

Nulla da dire di negativo! Dovrei pensarci ma non mi viene in mente nulla.

Switched from

[BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)

È più semplice e facile da utilizzare. L’assistenza clienti è molto rapida e risolutiva

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GD

Gaia D.

Estetista

Health, Wellness and Fitness

### "Qualità e professionalità "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2025

Prezzi ragionevoli per un servizio completo

Pros

Presenza, supporto e disponibilità. Oltretutto sono pazienti e ti seguono passo passo

Cons

Fino ad ora nulla da segnalare, spero rimangano così!

Reasons for choosing MakiApp

Efficienza, supporto e prezzi onesti. Oltre che presenza, cordialità e chiarezza

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Martina P.

Parrucchiera

Consumer Services

### "Top5 stelle"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2025

Ottima sicuramente la consiglierò a qualche mia collega

Pros

La facilità sia per noi che per i nostri clienti

Cons

Delle volte non arrivano i messaggi whatsapp quando prenotano dall app i clienti e per questo si dimenticano

Switched from

[TIMIFY](https://www.capterra.com/p/158066/TIMIFY/)

Perché non era per niente semplice ………….

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Corinna L.

Parrucchiere

Health, Wellness and Fitness

### "Recensione MakiApp"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 18, 2025

"Utilizzo questo gestionale da un po' di tempo e devo dire che ha rivoluzionato il mio modo di lavorare! L'interfaccia è intuitiva e facile da usare, anche per chi non è molto pratico con la tecnologia. Le funzionalità sono complete e ben organizzate, permettendomi di gestire tutto in modo rapido ed efficiente. Inoltre, l'assistenza clienti è sempre disponibile e pronta a risolvere qualsiasi dubbio. Consiglio vivamente questo software a chiunque cerchi un gestionale affidabile e performante!"

Pros

La sua semplicità nel suo utilizzo, ha tutto

Cons

Non ho critiche non so proprio cosa scrivere

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Cecilia P.

Parrucchiere

Health, Wellness and Fitness

### "Un programma valido "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 9, 2024

Abbastanza buona e soddisfacente… assistenza top!

Pros

Organizzazione dei dati e storico clienti

Cons

Il collegamento con il mio telefono da whatsapp

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

manuela m.

imprenditore

Cosmetics

### "gestionale"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 25, 2024

Pros

la personalizzazione del gestionale e dell App

Cons

messaggio di promemoria per ricordare l'appuntamento, vendita di prodotti nell'app

Switched from

[Treatwell](https://www.capterra.com/p/181827/Treatwell/)

troppo caro e poca elasticità nel gestire il cliente

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FR

Fabio R.

Parrucchiere

Arts and Crafts

### "MAKI APP GESTIONALE TOP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2024

Pros

Maki app è un gestionale semplice da usare e puoi personalizzarlo su misura per le tue esigenze! Poi l’assistenza è OTTIMA! MAI PIÙ SENZA!! SUPER CONSIGLIATO!!

Cons

Niente da dire TUTTO PERFETTO! Gestionale completo in tutto!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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