# MakiApp Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MakiApp Software - reviews, pricing plans, popular comparisons to other Salon products and more. Source: https://www.capterra.com/p/217881/MakiApp --- # MakiApp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MakiApp ## What is MakiApp? Maki App is a complete and easy-to-use business management software for businesses operating in the Beauty Industry. The software offers a clear and intuitive interface that allows you to take full advantage of its features for comprehensive business management across any platform and device. Among Maki App’s key benefits is its fully customizable mobile app for smartphones and tablets, which can be branded with your Beauty Salon’s graphics and logo. Maki App is also available in a package without the mobile app. ## What is MakiApp used for? [Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/)[Massage Therapy](https://www.capterra.com/massage-therapy-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €38 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MakiApp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.makiapp.it&name=MakiApp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MakiApp 4.9 (11) VS. [4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price €38 Per User, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (11) Ease Of Use 4.6 (3,639) Value For Money 4.7 (11) Value For Money 4.6 (3,251) Customer Service 5.0 (11) Customer Service 4.6 (3,269) ## MakiApp alternatives Highest Rated [4.9 (331)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (277)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/217881/MakiApp/alternatives/) ## FAQs about MakiApp Overview ### Which roles and teams benefit most from MakiApp? MakiApp is most used by hairdressers, salon owners, and beauty professionals who need to manage appointments, organize daily schedules, and streamline client service. Salon teams rely on it to coordinate bookings and reduce administrative work, while business owners use it to keep operations efficient and support smoother customer experiences. Answer based on 11 reviews Overview ### What company size and industries is MakiApp built for? MakiApp is built for small beauty businesses, with 100% of reviewers from small companies and 45% in Health, Wellness and Fitness. It serves hair salons, barber shops, beauty centers, and nail salons, with additional use in Arts and Crafts at 18% and Consumer Services at 9%, mainly for salon operations. Answer based on 11 reviews Features and Usability ### What are the key features of MakiApp? MakiApp offers appointment scheduling, online booking, calendar management, and automated scheduling for salons and spas. It also includes client management, payment processing, inventory management, loyalty programs, SMS and email reminders, reporting and analytics, multi-location support, and website integration. Integrations ### Which third-party tools and platforms does MakiApp integrate with? MakiApp integrates with 3 third-party communication channels: Email Marketing, SMS, and WhatsApp. These catalog integrations support outreach across email and mobile messaging, giving MakiApp connections to common customer communication platforms. Getting Started and Support ### What training and onboarding options does MakiApp offer? MakiApp provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for self-paced learning and review. Getting Started and Support ### What customer support options does MakiApp offer? MakiApp provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to judge response times or helpfulness, so the support experience cannot be described beyond the listed channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Calendar Management 5.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Transaction History 4.9 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Client Database 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Confirmations/Reminders 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email For Salons and Spas 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Specific for use in spas and salons Online Booking 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform MakiApp 69 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Tracking, calculating, and paying commissions and earnings to employees Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Specific for use in spas and salons Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Access software remotely via mobile devices Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Book meetings and appointments through a website or digital platform Website through which businesses can sell goods or services over the internet Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Design, communicate, and distribute incentives to perform a specific action Ratings/Reviews Active reporting of data and metrics Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Track and monitor reviews of products or services Plan availability and assign specific time slots for tasks and resources Send promotional campaigns or transactional messages via text messages Send messages via SMS Reminders sent via SMS/text message Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track the position in queue in real-time Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.9 (11) 4.9 Based on 11 reviews ## Pricing Value for money 4.7 (11) Free Trial MakiApp Light €38.00 Other,Per Month MakiApp €47.00 Other,Per Month MakiApp Pro €77.00 Other,Per Month Maki App Entry Level €30.00 Per User,Per Month Value for money 4.7 (11) 4.7 Based on 11 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ SMS](https://www.capterra.com/p/153030/SMS/)[ Email Marketing](https://www.capterra.com/p/275000/Email-Marketing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 11 reviews Filter by rating 5(10) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EG Elisa G. Parrucchiera Individual & Family Services ### "Fiore all’occhiello:assistenza clienti" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2026 Abbiamo iniziato a collaborare da poco, ma mi sto trovando molto bene, a mio parere il loro fiore all’occhiello per ora é l’assistenza clienti! Sono sempre pronti a rispondere a dubbi e incertezze, e risolvere i piccoli problemi di dettaglio! Per ora pienamente soddisfatta! Pros La app clienti finali spicca in semplicità di utilizzo ed efficacia. La parte gestori é una web app, semplice ed efficace anche lei! Cons Tanto lavoro di settaggio da eseguire in autonomia, ma in fin dei conti si fa una volta sola e poi si vive di rendita! Switched from [Treatwell](https://www.capterra.com/p/181827/Treatwell/) Costi di commissione troppo elevati e assistenza clienti INESISTENTE! Oltre a zero personalizzazione Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Valentina G. Estetista Health, Wellness and Fitness ### "Soddisfatta " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2025 Pros Sempre molto disponibili, e tempestivi con le mie richieste, ogni volta che chiedo qualcosa rispondo subito senza attese lunghe Cons Niente al momento, mi sono trovata bene con tutti i servizi, sia del gestionale che dell app personale Switched from [Treatwell](https://www.capterra.com/p/181827/Treatwell/) Perché troppo caro per i servizi che dava… e per di più non funzionava bene la notifica di promerioria in quanto non usavano nemmeno whatsapp, ormai utilizziamo da tutti. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Luca B. Parrucchie Online Media ### "Applicazione e gestionale consigliatissimo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2025 Mi interfaccio per cose semplici e veloci con \[nascosto contenuto sensibile\] e devo confermare che è una persona fantastica, preparata e molto educata. L’ufficio tecnico non lo conosco di persona ma ho sempre ricevuto assistenza veloce e cordiale . Pros Azienda giovane molto disponibile alle richieste del cliente; gestionale sempre in continua evoluzione con miglioramenti continui e mirati; richieste ticket gestite in maniere efficace e rapidissima …. Non vedo l’ora di andarli a trovare nella loro azienda. Super Top Cons Nessuno . L’unico inconveniente è non aver avuto modo in due anni di andare a vedere la l’ore sede e conoscerli di persona!!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Antonio C. Parrucchieri Arts and Crafts ### "Fantastica " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 25, 2025 Pros Gestionale fantastico, semplifica il lavoro ed è un vero alleato alla tua operatività, l'assistenza e gli operatori sono sempre ben informata e soprattutto molto cordiale! Cons È molto difficile trovare degli svantaggi perché il personale È sempre in costante aggiornamento Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nina P. Parrucchiere Health, Wellness and Fitness ### "Consiglio vivamente lo staff e il gestionale! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2025 Ci troviamo molto bene e non cambieremo mai! Pros Sempre disponibili nel chiarire e risolvere ogni dubbio e problema. App facile da comprendere e utilizzare. Bravi! Cons Nulla da dire di negativo! Dovrei pensarci ma non mi viene in mente nulla. Switched from [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/) È più semplice e facile da utilizzare. L’assistenza clienti è molto rapida e risolutiva Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Gaia D. Estetista Health, Wellness and Fitness ### "Qualità e professionalità " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2025 Prezzi ragionevoli per un servizio completo Pros Presenza, supporto e disponibilità. Oltretutto sono pazienti e ti seguono passo passo Cons Fino ad ora nulla da segnalare, spero rimangano così! Reasons for choosing MakiApp Efficienza, supporto e prezzi onesti. Oltre che presenza, cordialità e chiarezza Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Martina P. Parrucchiera Consumer Services ### "Top5 stelle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2025 Ottima sicuramente la consiglierò a qualche mia collega Pros La facilità sia per noi che per i nostri clienti Cons Delle volte non arrivano i messaggi whatsapp quando prenotano dall app i clienti e per questo si dimenticano Switched from [TIMIFY](https://www.capterra.com/p/158066/TIMIFY/) Perché non era per niente semplice …………. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Corinna L. Parrucchiere Health, Wellness and Fitness ### "Recensione MakiApp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 18, 2025 "Utilizzo questo gestionale da un po' di tempo e devo dire che ha rivoluzionato il mio modo di lavorare! L'interfaccia è intuitiva e facile da usare, anche per chi non è molto pratico con la tecnologia. Le funzionalità sono complete e ben organizzate, permettendomi di gestire tutto in modo rapido ed efficiente. Inoltre, l'assistenza clienti è sempre disponibile e pronta a risolvere qualsiasi dubbio. Consiglio vivamente questo software a chiunque cerchi un gestionale affidabile e performante!" Pros La sua semplicità nel suo utilizzo, ha tutto Cons Non ho critiche non so proprio cosa scrivere Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Cecilia P. Parrucchiere Health, Wellness and Fitness ### "Un programma valido " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 9, 2024 Abbastanza buona e soddisfacente… assistenza top! Pros Organizzazione dei dati e storico clienti Cons Il collegamento con il mio telefono da whatsapp Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM manuela M. imprenditore Cosmetics ### "gestionale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 25, 2024 Pros la personalizzazione del gestionale e dell App Cons messaggio di promemoria per ricordare l'appuntamento, vendita di prodotti nell'app Switched from [Treatwell](https://www.capterra.com/p/181827/Treatwell/) troppo caro e poca elasticità nel gestire il cliente Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FR Fabio R. Parrucchiere Arts and Crafts ### "MAKI APP GESTIONALE TOP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2024 Pros Maki app è un gestionale semplice da usare e puoi personalizzarlo su misura per le tue esigenze! Poi l’assistenza è OTTIMA! MAI PIÙ SENZA!! SUPER CONSIGLIATO!! Cons Niente da dire TUTTO PERFETTO! Gestionale completo in tutto! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.