--- title: "Serv-U FTP Server Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Serv-U FTP Server Software - reviews, pricing plans, popular comparisons to other File Sharing products and more." source_url: "https://www.capterra.com/p/217970/Serv-U-FTP-Server/" page_type: "product" language: "en" --- # Serv-U FTP Server Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Serv-U FTP Server ## What is Serv-U FTP Server? The Serv-U FTP software from SolarWinds is built to deliver quick, easy, and reliable file transfer for your organization. You can exchange sensitive files with your trading partners using secure FTPS (FTP over SSL/TLS) over IPv4 and IPv6 networks. Users can view, upload, and download files from intuitive web and mobile interfaces. Designed for small businesses, Serv-U FTP Server is a safe file transfer software designed to help accomplish all your internal and external file transfer needs. ## What is Serv-U FTP Server used for? [File Sharing](https://www.capterra.com/file-sharing-software/)[Document Control](https://www.capterra.com/document-control-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $576 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Serv-U FTP Server 4.5 (17) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $576 Per User, One Time Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (17) Ease Of Use 4.5 (28,497) Value For Money 4.3 (15) Value For Money 4.3 (20,622) Customer Service 4.2 (14) Customer Service 4.4 (18,613) ## Serv-U FTP Server alternatives Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [LimeWire](https://www.capterra.com/p/10026432/LimeWire/) [4.8 (449)](https://www.capterra.com/p/10026432/LimeWire/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026432/LimeWire/) [View all alternatives](https://www.capterra.com/p/217970/Serv-U-FTP-Server/alternatives/) ## FAQs about Serv-U FTP Server Overview ### Which roles and teams benefit most from Serv-U FTP Server? Serv-U FTP Server is most used by IT administrators, network engineers, and security teams that need controlled file transfers, user access management, and secure data exchange across systems. IT leaders and operations managers use it to support compliance, streamline internal and external file delivery, and maintain reliable transfer infrastructure. Answer based on 17 reviews Overview ### What company size and specific industries is Serv-U FTP Server built for? Serv-U FTP Server is designed for small businesses that need an affordable and secure file transfer solution for both internal and external file transfer needs. The vendor description does not identify specific industries, so its target audience is primarily small companies across general business sectors. Features and Usability ### What are the key features of Serv-U FTP Server? Serv-U FTP Server offers access controls and permissions, encryption, audit trail, and compliance management for file security and oversight. It also includes file transfer, file management, document management, real-time synchronization, mobile access, collaboration tools, and search/filter functions for organizing and moving files. Getting Started and Support ### What customer support options does Serv-U FTP Server offer? Serv-U FTP Server provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback is available to describe support quality, response times, or common user frustrations, so the listed channels are the only confirmed support options. ## Features AI summary Based on 19,120 File Sharing reviews Not all File Sharing products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **File Transfer** (**53%** of reviewers rated this feature as critical) - **Document Storage** (**56%**) - **Secure Data Storage** (**59%**) Serv-U FTP Server supports **File Transfer**, which helps teams move files between users and systems reliably. However, it does not include **Document Storage** or **Secure Data Storage**. Instead, it offers other features that reviewers also rate as important, including **Mobile Access** (**47%**), **Access Controls/Permissions** (**46%**), and **Real Time Synchronization** (**43%**). These features give businesses more control over who can access files, make it easier to work from different devices, and keep shared content up to date, helping teams manage file distribution more efficiently. Access Controls/Permissions 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Real Time Synchronization 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Files and folders are updated in real-time when changes/edits are made Audit Trail 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Encryption 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Convert data into a code for security Search/Filter 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Serv-U FTP Server 11 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Document Management: Store, manage, and track all electronic documents in a centralized location - Encryption: Convert data into a code for security - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Mobile Access: Access software remotely via mobile devices - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria --- Get Advice We can help you find the software with the features you need. Features 4.2 (17) 4.2 Based on 17 reviews ## Pricing Value for money 4.3 (15) Free Trial Basic $576.00 Per User,One Time Value for money 4.3 (15) 4.3 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (14) 4.2 Based on 14 reviews ## User reviews Overall rating 4.5 Based on 17 reviews Filter by rating 5(12) 4(4) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent VS Vallo S. sales manager Computer & Network Security ### "Popular and widely used file transfer protocol (FTP) server software developed by SolarWinds" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 25, 2023 The overall experience with this product is entirely positive. Product is available for Windows and Linux, providing flexibility for deployment in different environments. Pros Enables users to share files easily and collaborate on projects by providing a secure platform for file transfers. Supports automation through event-driven actions. For example, you can configure the server to execute certain actions when specific events occur, such as a file upload or download. Cons I can't point out any significant weaknesses in this software product ! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kurt W. IT Manager Civil Engineering ### "Easy option for FTP access to anyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 7, 2022 Serv-U FTP gave us a quick way to share large, important documents with our clients. Ease of configuration and use a bonus! Pros The ease of use for my users was the best thing about this software. Once they are trained up, they could upload files and give outside users the correct permissions. The other thing I really enjoyed was the ease in which logs were configured to be emailed to us (with terms of service). Cons Upgrading, although easy, was always a bit time consuming. As little as it needed done, I always had to look up exactly how to do it before I tried. Alternatives considered [FileZilla](https://www.capterra.com/p/231513/FileZilla/) Reasons for choosing Serv-U FTP Server A browser based interface swayed us toward Serv-U over FileZilla. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Justin D. Security Engineer Hospital & Health Care ### "Does what we need it to" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 1, 2019 Needed to replace unsupported SFTP server and this fit the bill for the right price. Pros Good event logging options, simple setup. Cons No file watcher feature for automation, awkward AD integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CO Cheryl O. Systems Security Engineer Hospital & Health Care ### "Serv-U FTP Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2019 Pros Serv-U FTP is comprehensive and easy to use. Also very affordable for our company. Cons Nothing I can think of-it meets all of our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kurt A. Manager, Information Securitry Hospital & Health Care ### "A great, full featured FTP/SFTP platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 5, 2019 Solid offering from Solarwinds! Pros Very robust platform with all the expected bells and whistles of a FTP server. Easy setup providing a number of different setup options (DMZ, Proxy, etc). Intuitive management console. Cons Honestly, since we've implemented a few months ago we have yet to run into anything we don't like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Raun T. IT Director Architecture & Planning ### "FTP and SFTP and a great value" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 27, 2019 Considering it has never crashed and the management side is not crazy. Its a win for me and my company. Pros They say on prem is out. I think not. I have been running this software for about 10 years and it just works. Setup is pretty easy. I have only had to take it offline for updates. Never has crashed. 90 percent of the calls I get with users having issues it's on there end. Has a nice File Share feature you can setup. Cons The interface can be a little more updated but this is just appearance. Haven't found anything really wrong. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User System Engineer Financial Services ### "Great feature set for the price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 1, 2019 We switch from WSFTP Server as we needed an option to run some more advanced batch files and notifications. This provided exactly what we wanted with a much lower price point than the others we looked at. Pros This software was very easy to install and start providing a great solution for basic managed file transfers. Cons This product can be difficult to configure if you are working with a highly available configuration and multiple hosts and the ports become confusing with the Gateways in the middle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Systems Administrator Human Resources ### "Serv-U is secure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 30, 2018 Pros It is a very secure file transfer program. We use this to exchange sensitive information to and from clients. Our users like it. It's possible to do AD integration so that's a huge plus for us since we don't have to set up everyone as a user. Cons I have no complaints with this software. It is secure and fits our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GE Gilad E. Certification Engineer ### "Establishing private FTP server to work along with scripts and automated testing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 11, 2018 Pros A near perfect FTP server for most of the basic users, can provide end to end solution using most of the required features providing nice GUI, seems to be RFC compliant. Cons The tool suffers from some slowness in certain conditions, also the GUI does no always provides interactive transition and proper logging capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RF Richard F. Operations Manager Newspapers ### "One of the best software purchases we have made" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2017 Eat setup and administration. It allows our 200+ customers (we are newspaper printers and publishers), to quickly send their page files to us for printing. Pros Very easy to set up, we run over 220 accounts on a single domain, with very few problems. We receive files from our customers 24/7 and rarely lose anything. The ability to login from desktops, laptops, Macs, PCs, Tablets and even smartphones has impressed or customer base. We have found it easy to setup and administer, and it serves or purposes very well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/217970/Serv-U-FTP-Server/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.