# Serv-U FTP Server Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Serv-U FTP Server Software - reviews, pricing plans, popular comparisons to other File Sharing products and more.

Source: https://www.capterra.com/p/217970/Serv-U-FTP-Server

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# 

 Serv-U FTP Server Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Serv-U FTP Server

## What is Serv-U FTP Server?

The Serv-U FTP software from SolarWinds is built to deliver quick, easy, and reliable file transfer for your organization. You can exchange sensitive files with your trading partners using secure FTPS (FTP over SSL/TLS) over IPv4 and IPv6 networks. Users can view, upload, and download files from intuitive web and mobile interfaces. Designed for small businesses, Serv-U FTP Server is a safe file transfer software designed to help accomplish all your internal and external file transfer needs.

## What is Serv-U FTP Server used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)[Document Control](https://www.capterra.com/document-control-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$576

Per User, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Serv-U FTP Server?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.solarwinds.com&name=Serv-U FTP Server)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Serv-U FTP Server

4.5 (17)

VS.

[4.5 (527)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$576

Per User, One Time

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (17)

Ease Of Use

4.1 (526)

Value For Money

4.3 (15)

Value For Money

4.2 (428)

Customer Service

4.2 (14)

Customer Service

4.5 (491)

## Serv-U FTP Server alternatives

[4.6 (128)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,092)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (2,657)](https://www.capterra.com/p/56250/Procore/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (113)](https://www.capterra.com/p/220466/DocuWare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/217970/Serv-U-FTP-Server/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Real Time Synchronization

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Files and folders are updated in real-time when changes/edits are made

Audit Trail

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Encryption

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Convert data into a code for security

Search/Filter

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Serv-U FTP Server 11 features

Define levels of authorization for access to specific files or systems

A record of all activities within the system, including user access, changes made, etc.

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage, and track all electronic documents in a centralized location

Convert data into a code for security

Create, save, and store files

Move files across different systems or networks

Access software remotely via mobile devices

Files and folders are updated in real-time when changes/edits are made

Search and filter data across systems to locate required information by entering keywords or certain criteria

Get Advice

We can help you find the software with the features you need.

Features

4.2 (17)

4.2

Based on 17 reviews

## Pricing

Value for money

4.3 (15)

Free Trial

Basic

$576.00

Per User,One Time

Value for money

4.3 (15)

4.3

Based on 15 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (14)

4.2

Based on 14 reviews

## User reviews

Overall rating

4.5

Based on 17 reviews

Filter by rating

5(12)

4(4)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

VS

Vallo S.

sales manager

Computer & Network Security

### "Popular and widely used file transfer protocol (FTP) server software developed by SolarWinds"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 25, 2023

The overall experience with this product is entirely positive. Product is available for Windows and Linux, providing flexibility for deployment in different environments.

Pros

Enables users to share files easily and collaborate on projects by providing a secure platform for file transfers. Supports automation through event-driven actions. For example, you can configure the server to execute certain actions when specific events occur, such as a file upload or download.

Cons

I can't point out any significant weaknesses in this software product !

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kurt W.

IT Manager

Civil Engineering

### "Easy option for FTP access to anyone"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 7, 2022

Serv-U FTP gave us a quick way to share large, important documents with our clients. Ease of configuration and use a bonus!

Pros

The ease of use for my users was the best thing about this software. Once they are trained up, they could upload files and give outside users the correct permissions. The other thing I really enjoyed was the ease in which logs were configured to be emailed to us (with terms of service).

Cons

Upgrading, although easy, was always a bit time consuming. As little as it needed done, I always had to look up exactly how to do it before I tried.

Alternatives considered

[FileZilla](https://www.capterra.com/p/231513/FileZilla/)

Reasons for choosing Serv-U FTP Server

A browser based interface swayed us toward Serv-U over FileZilla.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Justin D.

Security Engineer

Hospital & Health Care

### "Does what we need it to"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 1, 2019

Needed to replace unsupported SFTP server and this fit the bill for the right price.

Pros

Good event logging options, simple setup.

Cons

No file watcher feature for automation, awkward AD integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CO

Cheryl O.

Systems Security Engineer

Hospital & Health Care

### "Serv-U FTP Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2019

Pros

Serv-U FTP is comprehensive and easy to use. Also very affordable for our company.

Cons

Nothing I can think of-it meets all of our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kurt A.

Manager, Information Securitry

Hospital & Health Care

### "A great, full featured FTP/SFTP platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 5, 2019

Solid offering from Solarwinds!

Pros

Very robust platform with all the expected bells and whistles of a FTP server. Easy setup providing a number of different setup options (DMZ, Proxy, etc). Intuitive management console.

Cons

Honestly, since we've implemented a few months ago we have yet to run into anything we don't like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Raun T.

IT Director

Architecture & Planning

### "FTP and SFTP and a great value"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 27, 2019

Considering it has never crashed and the management side is not crazy. Its a win for me and my company.

Pros

They say on prem is out. I think not. I have been running this software for about 10 years and it just works. Setup is pretty easy. I have only had to take it offline for updates. Never has crashed. 90 percent of the calls I get with users having issues it's on there end. Has a nice File Share feature you can setup.

Cons

The interface can be a little more updated but this is just appearance. Haven't found anything really wrong.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

System Engineer

Financial Services

### "Great feature set for the price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 1, 2019

We switch from WSFTP Server as we needed an option to run some more advanced batch files and notifications. This provided exactly what we wanted with a much lower price point than the others we looked at.

Pros

This software was very easy to install and start providing a great solution for basic managed file transfers.

Cons

This product can be difficult to configure if you are working with a highly available configuration and multiple hosts and the ports become confusing with the Gateways in the middle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Systems Administrator

Human Resources

### "Serv-U is secure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 30, 2018

Pros

It is a very secure file transfer program. We use this to exchange sensitive information to and from clients. Our users like it. It's possible to do AD integration so that's a huge plus for us since we don't have to set up everyone as a user.

Cons

I have no complaints with this software. It is secure and fits our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GE

Gilad E.

Certification Engineer

### "Establishing private FTP server to work along with scripts and automated testing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

May 11, 2018

Pros

A near perfect FTP server for most of the basic users, can provide end to end solution using most of the required features providing nice GUI, seems to be RFC compliant.

Cons

The tool suffers from some slowness in certain conditions, also the GUI does no always provides interactive transition and proper logging capabilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RF

Richard F.

Operations Manager

Newspapers

### "One of the best software purchases we have made"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2017

Eat setup and administration. It allows our 200+ customers (we are newspaper printers and publishers), to quickly send their page files to us for printing.

Pros

Very easy to set up, we run over 220 accounts on a single domain, with very few problems. We receive files from our customers 24/7 and rarely lose anything. The ability to login from desktops, laptops, Macs, PCs, Tablets and even smartphones has impressed or customer base. We have found it easy to setup and administer, and it serves or purposes very well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/217970/Serv-U-FTP-Server/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)