--- title: "Infocob CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infocob CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/218028/Infocob-CRM/" page_type: "product" language: "en" --- # Infocob CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Infocob CRM ## What is Infocob CRM? Tailor-made, adaptive and connected customer relationship management software. ## What is Infocob CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infocob CRM?[Manage this product listing](https://www.g2.com/products/infocob-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infocob CRM 3.4 (5) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (5) Ease Of Use 4.0 (4,388) Value For Money 2.8 (5) Value For Money 4.0 (3,517) Customer Service 3.6 (5) Customer Service 4.1 (3,527) ## Infocob CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) [View all alternatives](https://www.capterra.com/p/218028/Infocob-CRM/alternatives/) ## FAQs about Infocob CRM Overview ### What company size and specific industries is Infocob CRM built for? Infocob CRM is designed for small and midsize businesses that want to improve how their organization operates. The vendor description does not name any specific industries, so it appears aimed at SMBs across a range of sectors rather than a single industry. Features and Usability ### What are the key features of Infocob CRM? Infocob CRM offers contact management, lead capture and lead qualification, plus pipeline management and opportunity management for sales tracking. It also includes campaign management, email management, marketing automation, customizable reports, activity dashboards, calendar sync, document storage, and third-party integrations for connected workflow management. Getting Started and Support ### What training and onboarding options does Infocob CRM offer? Infocob CRM provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation and videos offer self-paced reference material for setup and product use. Getting Started and Support ### What customer support options does Infocob CRM offer? Infocob CRM provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users multiple ways to find guidance and contact support. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Infocob CRM includes other capabilities that reviewers also consider important, such as **Contact Database** (**47%**) and **Contact Management** (**44%**). These features give teams a central place to organize customer details, track interactions, and keep contact records up to date, helping businesses improve follow-up, maintain cleaner records, and support stronger day-to-day customer relationships. Calendar Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Campaign Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Data Import/Export 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Lead Generation 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads Marketing Automation 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Mobile Access 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Infocob CRM 44 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.0 (5) 3.0 Based on 5 reviews ## Pricing Value for money 2.8 (5) ### Starting price Free trial not available Value for money 2.8 (5) 2.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (5) 3.6 Based on 5 reviews ## User reviews Overall rating 3.4 Based on 5 reviews Filter by rating 5(1) 4(2) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent AD Antoine D. Chargé de formation Security and Investigations ### "Fuyez !!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 6, 2024 Ils vous promettent mots et merveilles !! Une fois que vous avez signé..... TERMINÉ. Plus personne au bout du fil, et lorsqu'ils décroches.... si tu remets pas de l'argent, personnes ne bouge !!!! Pros J'ai decouvert que pour trouver un client il fallait faire des #, %, ☆. Et le mec ose te dire que c'est normale !! Pardon, mais non ... absolument pas !! Cons Le logociel est totalement pourri !! Son vrai nom c'est "infonaz". Rien de pratique, rien de ludique, une prise de tete des plus complète et énormément de perte de temps ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Anne B. RH Food Production ### "Avis Charcuterie Bernier" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2022 Pouvoir communiquer en interne, laisser des messages aux commerciaux (service nomade), archiver et classer, garder les traces de toutes nos actions. Pros Le fait de pouvoir partager les informations entre les services tout en pouvant garder la confidentialité de dossiers. Cons ne pas pouvoir ouvrir plusieurs onglets en même temps : exemple ouvrir plusieurs contacts. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OD Olivier D. DAF Business Supplies and Equipment ### "Infocob une CRM adaptative" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 26, 2022 La non appartenance des clients aux commerciaux mais à l'entreprise. Le partage des informations. Un début de GED. Pros La connexion avec ONAYA afin d'éviter une double saisie (je dois finaliser cette connexion). L'intégration des emails. La synchronisation avec les smartphones. L'intégration dans l'utilisation du logiciel des différents services de l'entreprise. Un SAV et développeur compétents. Cons La connaissance d'un "langage de programmation" pour une analyse des données et la conception des éditions. Reasons for choosing Infocob CRM INFOCOB est le Concepteur - Editeur- Vendeur. Cela entraine une plus grande prise en compte des demandes de modifications. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PA Patrick A. Dirigeant Electrical/Electronic Manufacturing ### "Personnalisable" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 March 20, 2022 Pour l’instant nous utilisons touts les jours Infocob CRM car nous devons êtres organisé Pros Nous utilisons Infocob comme une source d’informations par client Cons Pas de lient avec notre gestion commerciale : CA, suivis produits. Nous sommes obligés de faire une double saisie avec la possibilité de faire des erreurs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jacques V. Gérant Shipbuilding ### "La CRM nautisme" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2022 Infocob nous a permis de : Générer et suivre des devis professionnels et bien présentés Centraliser l'information client, mais aussi fournisseurs et tiers Newletter et emailing Gérer le planning de notre atelier Gérer et partager l'ensemble de nos fichiers Pros Infocob permet de traiter et de centraliser tous les process de l'entreprise, et pas uniquement la relation client Cons Il est temps qu'une nouvelle version arrive, car l'ergonomie et la présentation des onglets peut refroidir les utilisateurs les moins motivés. Reasons for choosing Infocob CRM Décisoft proposait moins de fonctionnalités, et ne synchonisait pas son application devis avec son application atelier Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.