--- title: "Jayu Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jayu Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/218033/Jayu/" page_type: "product" language: "en" --- # Jayu Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Jayu ## What is Jayu? Attract your community to your business with Jayu's loyalty app. Jayu's portal is filled with tools designed for accelerating customer growth for local businesses. REWARDS - Complete, stand-alone rewards system; no POS required. - Give points per visit or per customer's spend amount. - All you need is a tablet with the Jayu app. MARKETING/MESSAGING - Automatic messages get sent out based on customer activity (SMS, push notification, and email) - After customers enter their phone number, they show up in your dashboard for you to use. - Profile page in Jayu app - CUSTOMER DATA/ANALYSIS - Track your customers' activity from your dashboard! - See what brings your customers back the most. Jayu Genie/A.I. Fear not, Jayu's AI, Jayu Genie, is here to help you! Jayu Genie gathers information based on you and your customers, and can create messages for you. Jayu Genie can make it so you never again have to think about what to say to your customers. ## What is Jayu used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jayu?[Manage this product listing](https://www.g2.com/products/jayu/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jayu 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## Jayu alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169446/Smile-io/) ## FAQs about Jayu Overview ### What company size and specific industries is Jayu built for? Jayu is designed for small local businesses and independent owners in any neighborhood-based industry that depends on repeat customers. It fits shops, service providers, restaurants, and similar local businesses that want an easy-to-use loyalty program that runs on its own and sends automatic messages to customers. Features and Usability ### What are the key features of Jayu? Jayu offers campaign management and planning, multi-campaign support, and campaign segmentation for targeted outreach. It also includes multi-channel communication through email marketing, SMS marketing, and social media integration, plus loyalty and promotions tools such as rewards points, gift card management, coupons, discount management, referral tracking, and real-time analytics. Pricing ### How much does it cost and what fees or limitations are included? Jayu starts at $29 per month for the Standard plan, which includes a complete loyalty system and core features. The Plus plan costs $59 per month, and Premium costs $99 per month. All three plans include a 7 day free trial, with no other fees or limits stated. Getting Started and Support ### What customer support options does Jayu offer? Jayu provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience details such as response speed or helpfulness cannot be confirmed from the provided data. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Jayu includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to run repeat-purchase programs and manage incentives for members in one place. However, it does not offer **Third-Party Integrations**. Instead, it provides other features that reviewers also rate as important, including **Gift Card Management** (**39%**), **Loyalty Cards** (**34%**), and **Member Portal** (**31%**). These features help businesses support customer retention, make rewards easier to access, and give teams a clearer way to manage member activity and ongoing loyalty efforts. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Client Portal Private online space that lets businesses securely share documents and provide information access to clients Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Jayu 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Tracking: Log and store the source of contacts/leads - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Promotion: Market event via social media tools --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/218033/Jayu/pricing/) Standard $29.00 Flat Rate,Per Month It includes: - Unlimited customers - 1 digital reward - Mobile App Page - Signup offer - Birthday reward - Slow hour special - Referral program - Limited customer analytics Plus $59.00 Flat Rate,Per Month It includes: - Everything in Standard - 10 digital rewards - 800 free texts/mo - Unlimited app messaging - Message scheduling - Recurring messages - Unlimited promotions - Enhanced customer analytics - Jayu cash-back (+30%) - QR codes Premium $99.00 Flat Rate,Per Month It includes: - Everything in Plus - Jayu Genie (AI) - Automated messaging - Automation themes - 2000 free texts/mo - Customer segmentation - Unlimited emails - Filtered customer analytics - Jayu dash-back (+70%) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.