--- title: "eFACiLiTY Mailroom Management System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eFACiLiTY Mailroom Management System Software - reviews, pricing plans, popular comparisons to other Mailroom Management products and more." source_url: "https://www.capterra.com/p/218045/eFACiLiTY-Mailroom-Management-System/" page_type: "product" language: "en" --- # eFACiLiTY Mailroom Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) eFACiLiTY Mailroom Management System ## What is eFACiLiTY Mailroom Management System? Manually handling incoming and outgoing mail can lead to significant inefficiencies, costly errors, and delays that affect overall operations. eFACiLiTY®'s Mailroom Management module automates these processes, ensuring streamlined tracking and more accurate deliveries. Using QR/barcode scanning and real-time tracking, facility managers can monitor mail and parcels across multiple locations, reducing the chances of lost or delayed items. The system automates workflows, enhances SLA compliance, and provides detailed tracking reports, driving improved operational efficiency. With reduced manual errors and greater accountability, this solution leads to cost savings and enhanced customer satisfaction across your organization’s mailroom operations. ## What is eFACiLiTY Mailroom Management System used for? [Mailroom Management](https://www.capterra.com/mailroom-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1200 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eFACiLiTY Mailroom Management System?[Manage this product listing](https://www.g2.com/products/efacility-mailroom-management-system/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eFACiLiTY Mailroom Management System 0.0 VS. [4.8 (193)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting Price $1200 Per User, Per Month Starting Price $67 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (193) Value For Money 0.0 (0) Value For Money 4.7 (166) Customer Service 0.0 (0) Customer Service 4.8 (178) ## eFACiLiTY Mailroom Management System alternatives [4.4 (51)](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.8 (542)](https://www.capterra.com/p/136495/Notifii/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/) [4.6 (143)](https://www.capterra.com/p/251583/PitneyShip/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251583/PitneyShip/) ## FAQs about eFACiLiTY Mailroom Management System Overview ### What company size and specific industries is eFACiLiTY Mailroom Management System built for? eFACiLiTY Mailroom Management System is designed for organizations of all sizes that manage high mailroom volumes, including airports, business and IT parks, commercial complexes, government organizations, residential complexes, manufacturing facilities, healthcare providers, corporate houses, educational institutions, and hospitality businesses. Features and Usability ### What are the key features of eFACiLiTY Mailroom Management System? eFACiLiTY Mailroom Management System offers delivery tracking, package tracking, and status tracking for incoming items, along with signature capture and label printing. It also includes alerts/notifications, real-time notifications, reminders, data import/export, workflow management, and third-party integrations for handling mailroom activity and related records. Pricing ### How much does it cost and what fees or limitations are included? eFACiLiTY Mailroom Management System starts at $1200 per month per user for the Basic plan, and a free trial is available. The plan includes automated workflows, QR/barcode scanning, real-time tracking, reporting, mobile access, and SLA compliance monitoring. No other pricing tiers or fee details are provided. Integrations ### Which third-party tools and platforms does eFACiLiTY Mailroom Management System integrate with? eFACiLiTY Mailroom Management System connects natively to BMS for building operations integration. The catalog lists this single third-party platform, supporting linkages between mailroom workflows and broader facility systems. Getting Started and Support ### What training and onboarding options does eFACiLiTY Mailroom Management System offer? eFACiLiTY Mailroom Management System provides live online training for teams getting started. Live online sessions support guided setup, feature walkthroughs, and direct instruction from a trainer, giving users a structured format for learning the system and reviewing key tasks. Getting Started and Support ### What customer support options does eFACiLiTY Mailroom Management System offer? eFACiLiTY Mailroom Management System provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support quality is available, so customer experience details such as response time, helpfulness, or common frustrations cannot be stated from the catalog data alone. ## Features AI summary Based on 340 Mailroom Management reviews Capterra reviewers highlight these as the features buyers value most when comparing Mailroom Management software: - **Package Tracking** (**66%** of reviewers rated this feature as critical) - **Intelligent Mail Support** (**45%**) - **Delivery Tracking** (**46%**) eFACiLiTY Mailroom Management System supports **Package Tracking** and **Delivery Tracking**, giving teams visibility into incoming items and helping them monitor handoffs through final delivery. However, it does not include **Intelligent Mail Support**. Instead, it offers other important capabilities that reviewers also rate highly, such as **Data Import/Export** (**43%**) and **Real-Time Notifications** (**37%**), which can help businesses keep mail data up to date and keep staff informed as packages move through the process, allowing teams to improve accuracy and respond faster to deliveries. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Import/Export Import and export data to and from software applications Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Package Tracking Track the parcel or consignment delivery status Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Reminders Timed notification for any upcoming task, deadline, appointment, or activity eFACiLiTY Mailroom Management System 10 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Package Tracking: Track the parcel or consignment delivery status - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Signature Capture: Digitally capture and store a person's handwritten signature - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/218045/eFACiLiTY-Mailroom-Management-System/pricing/) Basic $1,200 Per User,Per Month It includes: - Automated Workflow - Real-Time Tracking - QR/Barcode Scanning - SLA Compliance Monitoring - Detailed Reporting & Analytics - Mobile Access ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.