# Pumble Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pumble Software - reviews, pricing plans, popular comparisons to other Team Communication products and more.

Source: https://www.capterra.com/p/218055/Pumble

---

# 

 Pumble Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pumble

## What is Pumble?

A team communication software that lets your team collaborate via channels, follow all discussions in threads, or message teammates individually. With unlimited message history, every conversation or a shared file will always be accessible. You can set a status to let everyone know whether they can reach you at the moment, or start a quick 1-on-1 voice or a video call. Teams can be organized in public or private channels, or in user groups or group chats - however it works for you. Learn more.

## What is Pumble used for?

[Team Communication](https://www.capterra.com/team-communication-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Collaboration](https://www.capterra.com/collaboration-software/)

Top alternative

Featured

Overall rating

Based on 234 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$2.49

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Pumble?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cake.com/&name=Pumble)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pumble

4.7 (234)

VS.

[4.7 (24,071)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$2.49

Other, One Time

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (234)

Ease Of Use

4.6 (22,626)

Value For Money

4.6 (184)

Value For Money

4.5 (15,206)

Customer Service

4.6 (160)

Customer Service

4.4 (13,470)

## Pumble alternatives

[4.6 (5,120)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,555)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (2,936)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (5,738)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/218055/Pumble/alternatives/)

## Who uses Pumble?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.5 (102)

78.43% of 102 reviewers that rated this feature as important or highly important

Mobile access gives you the flexibility to communicate and collaborate from anywhere. Users think it’s convenient, reliable, and simple to use for staying connected on the go, though some mention occasional glitches and would like more capabilities on mobile.

Real-Time Chat

4.7 (92)

82.61% of 92 reviewers that rated this feature as important or highly important

With real-time chat, you quickly interact with your team, make decisions, and resolve issues without delays. Reviewers appreciate how it boosts collaboration, keeps everyone engaged, and is easy to use, though some mention missed notifications and wish drafts were saved.

Alerts/Notifications

3.9 (62)

79.03% of 62 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Updates

4.5 (53)

86.79% of 53 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

File Sharing

4.5 (52)

61.54% of 52 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Real-Time Notifications

4.7 (45)

88.89% of 45 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Pumble 68 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Ability to make voice calls within the system

Record and send audio and/or video files by online message or chat

Group collaboration to solve ideas in a productive and concentrated manner.

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Store photos of employees

Convert data into a code for security

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Group messaging lets multiple people carry on a group conversation

Track interaction history by documenting conversations for contacts

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Live stream to multiple devices simultaneously

Send messages to multiple recipients at the same time

Manage the process of planning and scheduling meetings, including agenda creation

Communicate using messages within the system

Mobile access gives you the flexibility to communicate and collaborate from anywhere. Users think it’s convenient, reliable, and simple to use for staying connected on the go, though some mention occasional glitches and would like more capabilities on mobile.

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Two-way actions and communication between multiple users in real time

Estimate or forecast of a future scenario based on the study of present trends

Preview and make real-time changes in the web content

With real-time chat, you quickly interact with your team, make decisions, and resolve issues without delays. Reviewers appreciate how it boosts collaboration, keeps everyone engaged, and is easy to use, though some mention missed notifications and wish drafts were saved.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Send individual or bulk text messages at predetermined times

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Extra layer of security that requires not only a password and username but also something specific to that user

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Record and playback video calls

Chat with your counterparts over the video in real time

Connect with meeting participants remotely over video

Get Advice

We can help you find the software with the features you need.

Features

4.4 (234)

4.4

Based on 234 reviews

## Pricing

Value for money

4.6 (184)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/218055/Pumble/pricing/)

Basic

$0.00

It includes:

-   Unlimited users
-   Unlimited message history
-   1:1 voice and video meetings
-   Share files and links
-   10GB storage
-   Voice messages
-   Video messages
-   Import from Slack

Pro

$2.49

Per User,Per Month

It includes:

-   Guest access
-   Video conferencing
-   Screen sharing
-   10GB storage per user
-   Permissions
-   User groups
-   Customizable sections

Business

$3.99

Per User,Per Month

It includes:

-   Permissions
-   Guest access
-   User groups
-   20GB storage per seat
-   Everything in PRO

Enterprise

$6.99

Per User,Per Month

It includes:

-   Single sign-on (SSO)
-   Data retention
-   100GB storage per seat
-   Everything in Business

Value for money

4.6 (184)

4.6

Based on 184 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Clockify](https://www.capterra.com/p/169607/Clockify/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (160)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (160)

4.6

Based on 160 reviews

## User reviews

Overall rating

4.7

Based on 234 reviews

Filter by rating

5(163)

4(63)

3(7)

2(0)

1(1)

Mentioned topic

Sorted by most recent

RD

ReAnna D.

Remote phone agent

Telecommunications

### "better than slack"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 24, 2025

using it for work. I think it's a lot better than Slack which I found difficult to navigate. I like that we can add our own pictures and send DM's to to co-workers.

Pros

Its easy to use. I am able to stay in touch even when I'm not at work. I like that I can customize the side bar to my liking.

Cons

I wish i could customize it more. I do like that you can change colors, etc. however, I am not a huge fan of the side bar. It just looks cluttered to me for some reason.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WT

Wanda T.

CEO

Health, Wellness and Fitness

### "I don't know how I lived without it."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2025

I have highly recommended it to my friends, colleagues, and vendors. I find it to be a very secure method of communication.

Pros

I love that it provides an instant form of communication with my clients. They feel immediately supported and I am able to handle things in real time.

Cons

Sometimes the sound does not alert me to an incoming message. This means that I get behind in my messages from time to time. On the other hand, I also have to handle some things when I'm in the middle of other things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2025

Thank you for such a great review, Wanda! As for notification issues, feel free to contact us at support@pumble.com, and we'll be more than happy to help. Cheers!

NB

nicole b.

help desk

Computer & Network Security

### "Pumble is like the new whats app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2025

Pros

how easy it is to go thru pumble and mange day to day things inside. fixes bug issues in a timely manner as well

Cons

customer support sometimes takes a bit to get back to your and there's sometimes run arounds with issues

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Front desk agent

Hospitality

### "best employee communicatioon platfcorm"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 17, 2025

very convenient and very easy to ise. Its very accommodating as well. Newly updated for easy use and convenient

Pros

It is very easy communication with all of your coworkers in the building without having to use your personal cell phones. Also you are able to get work related messages across the building from one department to the other department without hassle.

Cons

nothing. I think this system is very easy and convenient for anyone who is working in any industry really. Because it csn be useful in any industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Dan Revuel B.

Appointment Setter

Investment Management

### "Pumble Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 16, 2025

Overall, it's almost on par with the other chat tools out there. It's easy to use and easy to share files.

Pros

Easy to use. I can paste GIFs and pictures quickly while chatting with my team and sharing insights.

Cons

There were a lot of moments where I had good internet coverage but when I had a video call with my manager, either we got cut off or we couldn't see each other.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 23, 2025

Thank you for the kind review, Dan! Regarding the difficulties you're facing during the video calls, feel free to reach out to our Support Team at support@pumble.com, and we'll be happy to help. Cheers!

MS

Moiz S.

Editor

Higher Education

### "Pumble Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 15, 2025

Overall I am happy with the product. It is an affordable communications platform for my organization.

Pros

The software ports data from slack very easily. The ui is similar to slack as well, supporting the transition. The notification sound sounds nice.

Cons

I would appreciate a 'catch up' or ICYMI function that Slack and Discord has, respectively. Side menu could be less cluttered.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

The product was too expensive for my organization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2025

Thank you for the kind review, Moiz! Your feedback regarding the 'Catch up' / ICYMI function has been shared with the team for future consideration. Cheers!

JD

Jeremiah D.

Supervisor

Transportation/Trucking/Railroad

### "Great app."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2025

Great system.

Pros

Easy of use, search feature, video calling. Pumble went down one day and customer support was a ble fix the issues within 10 to 15 mins.

Cons

Can not search words from a person. Can not send more than 10 pictures at a time. Having to get a code every time using different device.

Switched from

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

Pricing , search features, file sharing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EF

Elisa F.

Translator and proofreader

Translation and Localization

### "Great app for teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 13, 2025

Pros

I liked the fact that you can use both direct and group messaging, voice and video calls, screen sharing, all in one platform. I like it's integrated with Clockify. I think threaded conversations are great to keep information organised.

Cons

Maybe the threaded conversations can be a bit complicated at first. But that's not on Pumble, you just have to learn to use them in the correct way to organise information efficiently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Financial Assistant

Architecture & Planning

### "HONEST Pumble review!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 11, 2025

I think it really helps to better connect teams- in and out of the office! That is a must as more companies are transitioning to WFH scenarios.

Pros

It is super similar to other platforms that I've used in the past and that makes me feel like it's easier to get in contact with my team members!

Cons

There truthfully isn't anything that I like about it so far, other than the fact that, it can be a little overwhelming with all the options on the left. But, I like that you can hide some of them if you choose.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MV

Manoj V.

Tech writer

Publishing

### "Best communication app for remote teams"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 10, 2025

Pumble is a great place to interact with remote teams. I can create separate boards to discuss various topics and even send private messages to other members.

Pros

Pumble is easy to use. Best for remote teams to connect and share files. I use both their desktop and mobile apps.

Cons

Not getting desktop or mobile notifications sometimes. I have to open the app to ensure that I am.not missing any message.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 11, 2025

Hi Manoj, thank you so much for your honest review of Pumble! For the notification issue, I recommend adjusting your notification preferences on desktop. Under “When I’m not active on desktop, send notifications to my mobile devices”, choose “Immediately, even if I’m active.” This way, you’ll continue receiving notifications on both desktop and mobile, even if the app is already open on another device. Thanks again for sharing your feedback, and cheers!

[View all Reviews](https://www.capterra.com/p/218055/Pumble/reviews/)

Popular comparisons

[Slack vs Pumble](https://www.capterra.com/compare/135003-218055/Slack-vs-Pumble)[Microsoft Teams vs Pumble](https://www.capterra.com/compare/168668-218055/Microsoft-Teams-vs-Pumble)[WhatsApp vs Pumble](https://www.capterra.com/compare/180345-218055/WhatsApp-vs-Pumble)[Connecteam vs Pumble](https://www.capterra.com/compare/153140-218055/Connecteam-vs-Pumble)[Telegram vs Pumble](https://www.capterra.com/compare/180347-218055/Telegram-vs-Pumble)[Google Workspace vs Pumble](https://www.capterra.com/compare/218055-247901/Pumble-vs-Google-Workspace)[Asana vs Pumble](https://www.capterra.com/compare/184581-218055/Asana-PM-vs-Pumble)

[Basecamp vs Pumble](https://www.capterra.com/compare/56808-218055/Basecamp-vs-Pumble)[Wrike vs Pumble](https://www.capterra.com/compare/76113-218055/Wrike-vs-Pumble)[monday.com vs Pumble](https://www.capterra.com/compare/147657-218055/monday-com-vs-Pumble)[Trello vs Pumble](https://www.capterra.com/compare/211559-218055/Trello-vs-Pumble)[Zoom Workplace vs Pumble](https://www.capterra.com/compare/144037-218055/Zoom-Video-Conferencing-vs-Pumble)[Google Meet vs Pumble](https://www.capterra.com/compare/176572-218055/Google-Hangouts-vs-Pumble)[Flock vs Pumble](https://www.capterra.com/compare/151072-218055/Flock-vs-Pumble) 

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