# Pumble Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Pumble the right Team Communication solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/218055/Pumble/reviews

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Pumble

4.7 (234)

[View alternatives](https://www.capterra.com/p/218055/Pumble/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 29th, 2026

# Reviews of Pumble

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

MJ

Michael J

Seasonal Benefits CounselorHuman Resources, 10,001+ employeesUsed the software for: Less than 6 months.

“Its clean interface and unlimited message history—even on the free plan—make it a standout choice for budget-conscious organizations. While it lacks some advanced integrations and large-scale video conferencing capabilities, it excels in core communication features.“

August 27, 2025

LM

Lee M

Operations CoordinatorLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 6-12 months.

“As far as the other dislikes: not being able to specifically mute a user in chats, lack of custom sorting options for chats beyond just recent/alphabetical, not being able to sort differently from the web/phone version, not having single sign on as default instead of having codes sent to emails and putting it behind a higher price tier.“

September 2, 2025

TA

Tuma A

SupervisorFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“It’s perfect for small to mid-size teams that mostly need channels, DMs, and simple file sharing. If your workflow depends on deep integrations, advanced compliance, or heavy video meetings, you may feel its limits but for focused, reliable collaboration, it’s a win.“

September 9, 2025

JG

João Victor G

Creative DesignerOnline Media, 2 - 10 employeesUsed the software for: I used a free trial.

“What I liked least about Pumble is the lack of many native integrations and the fact that sometimes the app crashes or becomes slow during video calls or when loading large files, which can affect productivity.“

September 1, 2025

Evi H

Software engineerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years.

“Real-time notifications keep you updated without being overwhelming, and the app’s reliability ensures that you stay connected without any disruptions. Whether collaborating on projects or sharing quick updates, Pumble enhances productivity and fosters effective communication, making it an excellent choice for any professional environment.“

June 12, 2024

DB

Dan Revuel B

Appointment SetterInvestment Management, 501 - 1,000 employeesUsed the software for: 6-12 months.

“There were a lot of moments where I had good internet coverage but when I had a video call with my manager, either we got cut off or we couldn't see each other.“

September 16, 2025

MA

Mohammed A

Content WriterInformation Services, 2 - 10 employeesUsed the software for: 6-12 months.

“The first thing we discovered was Slack. But the free version of Slack only stores old messages for 90 days. But in Pumble, we can access old messages at any time, which is a great advantage.“

August 26, 2025

ES

Eli S

Team LeaderFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months.

“When creating chats, if you don't know how to properly use it at the beggining it can be very messy.“

August 25, 2025

## Showing most helpful reviews

Showing 1-25 of 234 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Daniel C.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Excellent Chat App Beats Slack"

May 25, 2024

5.0

Pumble has been a god-send. We have utilized it for consistent communication and overall it's performed flawlessly. We recommend this app to anyone who wants to get a chat communication started. We will continue to use Pumble as our team grows until we find something that we can't get from it and could get elsewhere (nothing yet).

Pros

Chats that don't disappear! Slack-like appearance without the slack price-tag.

Cons

Sometimes small bugs, but nothing really that drives me away from it. It is the best out there for our needs.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Cost, features, clean UI and ready support from Pumble team.

Review Source

Response from CAKE.com

June 4, 2024

Thank you for your amazing review, Daniel! We are glad to hear your thoughts about Pumble and for recommending us! We will continue to improve our services for our users! Regarding your feedback about the small bugs, please feel free to reach out to our Support team anytime and we'll be more than happy to investigate it for you. You can reach out to us through this email (support@pumble.com) Cheers!

TA

Tuma A.  
Supervisor  
Financial Services  
Used the software for: Less than 6 months

### "Reliable chat"

September 9, 2025

5.0

Pumble does the core job very well: quick team chat without bloat. Our onboarding was smooth, and day-to-day messaging is snappy. It’s perfect for small to mid-size teams that mostly need channels, DMs, and simple file sharing. If your workflow depends on deep integrations, advanced compliance, or heavy video meetings, you may feel its limits but for focused, reliable collaboration, it’s a win.

Pros

Customer Support: Quick, friendly replies; clear help docs. Learning Curve: Super easy—new hires onboard in minutes. Security: Solid basics (roles, 2FA, permissions) for SMB needs. Bugs & Issues: Rare; fixes roll out fast when they pop up. File Sharing: Drag-and-drop is smooth; previews fine for common formats. Remote Work: Stable across mixed networks; presence/status helps coordination. Meetings: Built-in calls are perfect for quick huddles and ad-hoc syncs

Cons

Fewer native integrations than bigger competitors Video/voice meetings feel basic compared to Zoom/Teams File previews can be slow with large files Admin controls are good but not very granular Occasional sync hiccups on mobile when switching networks

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

We wanted a lighter, chat-first tool that our team could learn fast and run on any device without lag. Pumble gave us: Faster performance and lower CPU/RAM than Teams Simpler, cleaner channels/threads (less meeting-first noise) Easier onboarding for contractors (no M365 tenant hassles) More consistent notifications for day-to-day chat Straightforward file sharing without SharePoint/OneDrive hoops Lower cost since we weren’t using most of the Microsoft stack Less admin overhead (fewer policies and permission layers)

Review Source

RL

Richard L.  
Student  
Design  
Used the software for: I used a free trial

### "Pumble Review as a new user"

September 5, 2025

3.0

So far for my first few days with Pumble, it's satisfactory. I do wish it to be more like Discord (possibly even the members tab to be on the right). Nothing really stands out to make it unique, but it feels functional.

Pros

It's similar to Discord and Slack, and it doesn't appear to have the 90-day message history expiry date. It's pretty easy to learn because it's similar, and it holds similar login methods to the previously mentioned apps.

Cons

I don't appreciate getting emails about new users joining, as well as how there was no underline to turn them off in the messages from Pumble (it felt as if it was not clickable). I also don't appreciate the many tabs above the channels; I feel as if it clutters the UI. There doesn't appear to be any voice call channels (at least in my server).

Switched from

[Discord](https://www.capterra.com/p/240238/Discord/)

Team moved to this program, this was mandatory.

Review Source

Response from CAKE.com

October 28, 2025

Hello there, Thanks for the review! 1. You can turn off emails that we send about unread messages after you haven't used the app for 24 hours. There is an unsubscribe button on that email 2. You can turn off messages we send to existing members once someone joins the workspace. We have that under workspace settings. Haven't looked at it recently, and I'm currently on my phone (afk) but we have something there for sure, at least for owners/admins. Feel free to reach out to support@pumble.com in case any additional assistance is required!

PD

Perry D.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great alternative to Slack"

August 27, 2025

5.0

I’ve been telling other business owners about Pumble because I know a lot of them don’t even use the extra tools that come with Slack. They just need a simple way to chat with their team—and that’s exactly what Pumble does. It’s easy to use, does the job well, and doesn’t take a lot of time to learn. It’s great for busy owners and teams who don’t want to mess with all the extras.

Pros

Pumble is a great tool with a lot of good things going for it. It costs way less than Slack but still works almost the same. Sure, it doesn’t connect with as many apps as Slack does, but for the price, it’s still a win. It’s super easy to use—no big learning curve. Everything in the app is clear and simple. I haven’t had any issues or bugs so far, and I really like using it on my phone. Their customer service is quick and helpful too. I even asked them for a new feature, and they actually added it! That’s wild. Now you can pin messages in channels, which helps a lot. Plus, you can make calls and have meetings right in the app. 10/10

Cons

The only downside I’ve found with Pumble is that it doesn’t really connect with other tools easily. So if I wanted it to send me automatic alerts (like when something changes in another app), it wouldn’t be simple to set up. It might be possible, but it seems too complicated to figure out—and I don’t have time or energy for that. Still, if all you need is a clean and simple way to chat with your team, Pumble works great.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

I made the switch due to cost, I did not want to pay for many features that I don't use.

Review Source

Response from CAKE.com

September 2, 2025

Hello Perry, Appreciate you taking the time to write such a nice review, we are glad to hear that Pumble is working out for you! Cheers,

LM

Lee M.  
Operations Coordinator  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Good, but can use a little polish"

September 2, 2025

4.0

Overall pretty good experience with some minor hiccups. Most problems were able to be solved with workarounds but alternatively, there should be some minor tweaks to the platform to solve them.

Pros

The searching ability of the platform is fantastic and by far the best feature. The ability to schedule/remind about messages, custom notification settings, making user groups, threading, and other customization options are all welcomed. Support has been very prompt with responses and helpful forwarding issues/ feature requests.

Cons

The mobile app is pretty terrible in comparison to the web platform. Calls are my biggest complaint as they just haven't worked properly even once despite multiple tickets to support. I always have to call twice or receive a call twice before it will actually connect. Otherwise, it will show the other party as muted for whoever is making the call and connecting for whoever is receiving it. As far as the other dislikes: not being able to specifically mute a user in chats, lack of custom sorting options for chats beyond just recent/alphabetical, not being able to sort differently from the web/phone version, not having single sign on as default instead of having codes sent to emails and putting it behind a higher price tier.

Switched from

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

They were closing down operations and we needed a robust platform

Review Source

Response from CAKE.com

September 4, 2025

Hello there, Appreciate you taking the time to write the review, much appreciated! We are sorry to hear you having issues with the phone apps, feel free to reach out via email to our support team at support@pumble.com.

KK

Kevin K.  
Marketing Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Finally an affordable way of coming together"

August 27, 2025

5.0

We use Pumble as the central hub between head office and our nationwide network of independent travel advisors. Working in team/project channels enables asynchronous collaboration, faster decisions, and less noise. Urgent cases get the right attention within minutes. Adoption was frictionless, performance is consistent, and support is quick and helpful. We’d love stronger org defaults and templates, but the core experience is excellent and getting better.

Pros

It’s very easy to set up a clear channel structure and onboard new colleagues/franchisees in one go. @Mentions and threads keep conversations tidy, file sharing is smooth, and both desktop and mobile apps are fast and stable. Onboarding took hours instead of days, and adoption was high because it’s so intuitive.

Cons

I’m missing some org-wide admin controls. For example, I’d like to enforce a company theme/brand styling for everyone and pre-set a default channel structure for new users (instead of each person creating their own). Overall, Pumble still feels young and lacks a few quality-of-life conveniences—nothing major, and most seem fixable with future updates.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Pumble

Slack is too expensive for our usage and number of seats

Switched from

[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)

We couldn't really manage a community with several subjects there

Review Source

Response from CAKE.com

September 2, 2025

Hello there, Thanks for the good review! We'll make sure to forward you feedback to the Product team, appreciate your input! Cheers,

KP

Kjell P.  
Head of IT  
Music  
Used the software for: Less than 6 months

### "A genuine gem for all your internal (and external) communication needs"

August 26, 2025

4.0

Pumble has been a godsend so far. After just a few weeks, it has made our internal communication easier and so much more convenient. I do not see us going back to email, WhatsApp, and similar solutions. Thanks, Pumble!

Pros

I have only used Pumble for a short period, but so far, the value of the free version that I am currently using far exceeds my initial expectations. I was looking for an affordable alternative to Slack that would provide longer message history on the free version. Pumble has been an awesome discovery. The platform is easy and intuitive to use both as an administrator and as a regular user. The security seems to be top-notch. I have not needed personal customer support so far because the information on their website has covered all of my needs. The paid subscriptions also seem very reasonably priced, so I would highly recommend Pumble as an excellent alternative to Slack.

Cons

My wish list contains the ability to include more features, such as a whiteboard or canvas for making notes. I miss the possibility of organizing channels, or at least ordering channels manually instead of having to rename them to have them show in a specific order. But I am just using the free version, so I know I cannot expect a bunch of features unless I pay.

Alternatives considered

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Discord](https://www.capterra.com/p/240238/Discord/)[Discourse](https://www.capterra.com/p/207184/Discourse/)[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Pumble

Both Discord and Discourse seemed slightly too complex and complicated for our use. Slack did not offer a good enough free option. Google chat seemed to lock users into their universe. Pumble made everything ten times easier and smoother.

Review Source

Response from CAKE.com

August 27, 2025

Hi there! Thank you so much for the constructive and positive feedback. We're glad to hear you're satisfied with Pumble so far! Regarding the whiteboard or canvas for notes as features, your feedback has been forwarded to the Product team, so the team can consider it for future updates. Cheers!

AW

Austin W.  
Operations Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "The Pros and Cons of pumble "

September 8, 2025

5.0

This platform allows us to stay connected anywhere we are we have some employees who work remotely in different countries, and they are able to stay up to date with us.

Pros

The ability to make video/audio calls. The ability to have multiple group chats. The team overall likes us interface. Easy to navigate. Customer support has always been s eager to help with any problems. When we had the issue getting the log in codes support was on it and fixed our problem asap.

Cons

One of the issues we have with this platform in drivers are not able to share more than 10 photos at a time. Sometimes they need to send 100+ at a time. It would be huge help if they could share more than 10 at a time.

Alternatives considered

[Sling](https://www.capterra.com/p/142542/Sling/)

Reason for choosing Pumble

We previously used sling on a different side of business, and it was not very user friendly and crashed frequently

Switched from

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

We made the switch for the easier to use platform.

Review Source

SJ

Silas J.  
Co-Owner and Director of Growth  
Marketing and Advertising  
Used the software for: 6-12 months

### "Pumble for the win "

August 25, 2025

5.0

10/10 would recommend to any team starting out. It's so much more cost effective than similar alternatives. As long as that remains true I'll keep recommending it.

Pros

I love the ease of access, and how user friendly that it is. We had very little issues integrating our entire team over very quickly.

Cons

I wish you could customize your quick access emojis. Otherwise, honestly there isn't much about Pumble that I don't love.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Pumble

Cost was the main factor. While slack has more bells and whistles, for the cost Pumble comes out ahead for us

Review Source

Response from CAKE.com

September 2, 2025

Hello Silas, Thanks for a kind review! Please note that we also submitted a feature request on your behalf regarding the emojis! Cheers,

ML

Michael L.  
Team Member  
Automotive  
Used the software for: 1-2 years

### "College Team use of Pumble"

August 25, 2025

5.0

So far has been bug free and overall very good. no issues or confusion so far. Never had a reason to contact customer service either.

Pros

multiple channels to differentiate topics, scheduled messages to send, simple and easy user interface to navigate, learning curve is very low. The addition of custom emojis is very nice.

Cons

I wish group chats could be expanded to include other people who were not originally in said group chat without having to create an entirely different group chat. Also, allow for replying to specific thread messages that were already sent in a thread.

Switched from

[GroupMe](https://www.capterra.com/p/233886/GroupMe/)

easier user interface, more team/business focused, more text channels without mixing topics.

Review Source

Response from CAKE.com

October 28, 2025

Hello there, Thanks for the review. The option to include people in a DM without having to create a new group is something our Team is currently working on! Cheers,

HSC

HEIVERICH STAR C.  
HR  
Retail  
Used the software for: I used a free trial

### "Seamless Experience with Pumble"

September 10, 2025

5.0

My overall experience with Pumble has been great—I really love it. The platform is very user-friendly, and I didn’t have a hard time navigating through its features

Pros

I really love using Pumble. It’s very easy to use, packed with helpful features, and I didn’t have a hard time navigating it at all

Cons

I honestly did not find anything to dislike about Pumble. Everything worked smoothly and met my expectations.

Switched from

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

Our workplace will be closing, and operations will no longer continue after the final scheduled day. We kindly ask everyone to settle all pending matters before the closure. Thank you for your cooperation, understanding, and support during this transition.

Review Source

MS

Moiz S.  
Editor  
Higher Education  
Used the software for: Less than 6 months

### "Pumble Review"

September 15, 2025

4.0

Overall I am happy with the product. It is an affordable communications platform for my organization.

Pros

The software ports data from slack very easily. The ui is similar to slack as well, supporting the transition. The notification sound sounds nice.

Cons

I would appreciate a 'catch up' or ICYMI function that Slack and Discord has, respectively. Side menu could be less cluttered.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

The product was too expensive for my organization.

Review Source

Response from CAKE.com

September 16, 2025

Thank you for the kind review, Moiz! Your feedback regarding the 'Catch up' / ICYMI function has been shared with the team for future consideration. Cheers!

Mark P.  
Founder  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Super solid product with great UI"

May 23, 2024

5.0

Super happy. Was referred to the app by Serbian entrepreneurs years ago - its come a long way since then and made the transitino from Slack really easy.

Pros

Fast, accurate, good UI, easy to use and setup, cheap, long history and good storage system

Cons

Can do with some more integrations but not critical to us

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Retention of documents over 4 months old is critical to us. Slack Free didn't have that and I don't have a big enough mortgage to pay for Slack Premium. Slack's integrations and APIs rarely work and we wasted days of effort trying to get them setup. Better to avoid them altogether.

Review Source

Response from CAKE.com

June 4, 2024

Thank you for your amazing review, Mark! We are glad to hear your feedback about Pumble and your transition experience! We will continue to improve our services for our users! Regarding your feedback about integrations, we are always looking to improve, can you let us know more which integration you would like to be added? You may pass on the suggestion directly to our product team here: https://pumble.com/feedback Feel free to also reach to our Support team if you have any additional suggestions, so they can forward it further as well. You can reach them to support@pumble.com Cheers!

BK

Brian K.  
Service Advisor  
Automotive  
Used the software for: 2+ years

### "The best communication tool and value for any organization! "

May 28, 2024

5.0

Since we have deployed Pumble we have seen communications streamline. Its great to see our internal phone calls decrease so we have more time to pick up external phone calls. Pumble has given all of our team members the ability to feel like we are in the same room even though we are scattered in multiple buildings and some in virtual locations. I can't see operating my business as efficiently without it!

Pros

I love the ease of use with Pumble. I deployed Pumble 2 years ago and it has gone above and beyond all of my expectations. All of my team members are scattered across acres of property and in some cases are virtual. Pumble has brought the ability for field technicians to use the mobile app and show exactly what they are working on, forward pictures to the parts manager and service advisor for a clear idea of what is needed. The pictures can also be forwarded to the customer so they can have peace of mind knowing the failure has been found and replaced. The time it saves with internal conversations is incredible and the flexibility to share pictures, files and other documents easily with each member is a game changer. Incredible product from front to back. I would not be able to run my business as easily without it.

Cons

The only issue I had was with the alert tone. In a noisy environment, the alert tone was often missed. I contacted support and advised if anything could be done. The Pumble Customer care associate took my request and logged it, advised it would be implemented in a future release thanks to my feedback, contacted me when the update was available and then they added multiple tone styles so each technician could pick what was best for them. I was more impressed that the associate actually created a ticket for it and then reached back out to me when it was eventually added. Its incredible to see that the associate cared enough to communicate my needs to their team and then follow back up with me. Hats off to Pumble and their team!

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

I hate to say it, but I came across Pumble by accident. We were previously using Microsoft Teams and we had a login issue that locked me (as the administrator) out of the account for 30 days. Incredibly inconvenient! Then when I was allowed back into my account they switched to a Pay only program. Too much time wasted and I wasn't going to have to worry about having an administrator locked out for a month again. I searched for a few replacements and was introduced to Pumble. Since then, I wouldn't be without it.

Review Source

KL

Kimberly L.  
Human Resources  
Hospital & Health Care  
Used the software for: I used a free trial

### "Must try"

April 13, 2022

5.0

There isn't a thing I would say negative. All of my employees will be downloading this platform

Pros

I have looked into many messaging platforms for the last year and tried many trials. This app was one that got me hooked right away. Not only is the free platform very useful and easy, but to upgrade and get the max features for only $20 a year is amazing. I highly recommend this app for any business.

Cons

I haven't really ran into anything that I can complain about at the moment. So far, I have no complaint.

Reason for choosing Pumble

I was googling the best apps to use in a business and this was on the bottom of the list but the last for me to try. Once I tried, I was instantly annoyed that it wasn't the first one that I had tried in the first place.

Switched from

[Flock Social](https://www.capterra.com/p/230564/Flock-Social/)[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)

I had to pay to use the apps above bc the free trial, once it ran out, it didn't give me access to even send messages any longer.

Review Source

LW

Lee W.  
CEO  
Management Consulting  
Used the software for: 1-2 years

### "Pumble Never Fumbles"

May 29, 2024

5.0

We really have no issues with Pumble. It is permanently on our phones as well as desktops.

Pros

Pumble is great for sending quick messages without formality and for swapping files quickly.

Cons

It doesn't like Doc sharing - it converts the to PDFs.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Pumble

Pumble seemed smoother and cleaner in operation and way easier in setup.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

We tried four similar apps; Slack, Pumble and a couple of others (can't remember). Pumble seemed smoother and cleaner in operation and way easier in setup.

Review Source

Response from CAKE.com

June 5, 2024

Hi Lee, Thank you for your feedback! I'm glad to hear that you find Pumble easy to use! Cheers!

MT

Mark T.  
Writer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent channel to communicate with my team!"

September 1, 2025

5.0

This is an excellent app to communicate with the team . Not complicated to use, I get notified on time.

Pros

It's easy to use and never had any issues with it ever since ive used it. It's not so complicated to add, mention or remove users from the group. I think it's secure (hopefully) :) but it's a fantastic experience

Cons

none so far as everything has been smooth and responsive. I would just like to suggest if you can make it easier to see the direct threads so it would be hard to look for a message I have accidentally closed.

Review Source

JD

Jeremiah D.  
Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great app."

September 14, 2025

5.0

Great system.

Pros

Easy of use, search feature, video calling. Pumble went down one day and customer support was a ble fix the issues within 10 to 15 mins.

Cons

Can not search words from a person. Can not send more than 10 pictures at a time. Having to get a code every time using different device.

Switched from

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

Pricing , search features, file sharing.

Review Source

WT

Wanda T.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I don't know how I lived without it."

September 23, 2025

5.0

I have highly recommended it to my friends, colleagues, and vendors. I find it to be a very secure method of communication.

Pros

I love that it provides an instant form of communication with my clients. They feel immediately supported and I am able to handle things in real time.

Cons

Sometimes the sound does not alert me to an incoming message. This means that I get behind in my messages from time to time. On the other hand, I also have to handle some things when I'm in the middle of other things.

Review Source

Response from CAKE.com

September 24, 2025

Thank you for such a great review, Wanda! As for notification issues, feel free to contact us at support@pumble.com, and we'll be more than happy to help. Cheers!

SB

Satej B.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Not a great experience"

August 27, 2025

1.0

Pros

It is similar to other competitor apps UI-wise so it's quite intuitive to use. I am able to do most of the things that other apps support.

Cons

Lots of bugs like duplicate messages seen intermittently. Also lacks a lot of features compared to other competitor platforms.

Review Source

Response from CAKE.com

November 18, 2025

Thank you for your honest review, Sajet! It helps us improve Pumble and deliver a better experience for everyone. Regarding the bugs you're experiencing, feel free to contact us at support@pumble.com - we'll be more than happy to assist you! Cheers!

LT

Leia T.  
Student  
Telecommunications  
Used the software for: I used a free trial

### "Excellent Communication"

September 5, 2025

5.0

Pros

I can easily communicate with my friends. Video calls are also a helpful tool for communicating with them. The app is overall easy and extremely useful.

Cons

There aren't any. I love everything about the app so I really don't have anything bad to say about it.

Review Source

AK

Antonio K.  
salesman  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The Importance of Key Features in Pumble for Effective Team Collaboration"

May 29, 2024

4.0

Pros

User-Friendly Interface: The intuitive and easy-to-navigate interface makes it simple for team members to use, reducing the learning curve and increasing adoption.

Cons

Limited Integrations: While Pumble offers essential collaboration features, it could benefit from more integrations with third-party tools and platforms commonly used in business environments.

Review Source

Response from CAKE.com

September 3, 2024

Hello Antonio, Thank you for the review. You can always reach out to our Support Team at support@pumble.com for any ideas and suggestions about new integrations. Cheers,

SP

Shiva P.  
Scrum Master  
Computer Software  
Used the software for: 1-2 years

### "Efficient Team Communication with Pumble"

May 29, 2024

4.0

Overall, my experience with Pumble has been positive. It's an excellent tool for enhancing team communication and collaboration, though it could benefit from more project management capabilities.

Pros

I loved the real-time chat and updates, which kept our team on the same page. The mobile access was also a game-changer, allowing us to stay connected on the go.

Cons

The lack of robust project management features was a downside, as we had to use another tool for task tracking and project organization.

Review Source

Response from CAKE.com

June 5, 2024

Thank you for your feedback Shiva! We are glad to hear your thoughts about Pumble! We will continue to improve our services for our users! Regarding your feedback about the project management features, please share more details on how you want it to work and look for consideration to our team here: https://pumble.com/feedback If it helps, I can also recommend Plaky which is our main project management tool here: https://plaky.com Cheers!

AS

Alisa S.  
CMO  
Oil & Energy  
Used the software for: 6-12 months

### "A less-featured but great free alternative to Slack"

February 20, 2022

5.0

Pros

It's free and easy to use! I think those are the biggest pros. It gives you all the basic functionality (threads, different rooms, access permissions, etc.) completely for free. We work with people all around the world, and no one has a problem with Pumble. A lot of other up-and-coming software have issues in certain countries, or are down for significant periods of time. In my experience, Pumble is simple but works. And that's what we need right now!

Cons

Predictable, Pumble is a limited software. There are a lot of features that a software like Slack has that mean that Pumble would not be a good long-term solution for us. These limitations include: - inability to do voice/video calls - you can't get a link to a specific message/thread

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Pumble

Because it's free!

Review Source

Response from CAKE.com

July 13, 2022

Hi Alisa, Thank you for your review! Kindly note that we've added one-on-one phone and video calls to our app and are currently working on group calls. Cheers!

CHG

Carlos Hernán G.  
Account Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Pumble an ally at work"

May 24, 2024

5.0

My work is purely remote, and this application allows me to have constant and fluid communication with different members of the team who are in different parts of the world. I have been able to count on direct, fast and barrier-free communication with my colleagues given that the versatility of the program helps to generate a friendly environment for the company, and this helps to streamline work processes.

Pros

It is an agile and reliable program, which has different tools to achieve unity and teamwork, allowing the goals proposed by the company to be achieved.

Cons

Perhaps its design can be a little more friendly and intuitive, but it is not a problem that generates major inconveniences, it is more due to personal preferences.

Review Source

Response from CAKE.com

June 7, 2024

Thank you for your kind and detailed feedback, Carlos. We are glad to hear you're enjoying our app! Cheers!

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## Related categories

[Collaboration](https://www.capterra.com/collaboration-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Digital Workplace](https://www.capterra.com/digital-workplace-software/)

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