# Page 5 | Pumble Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Pumble the right Team Communication solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/218055/Pumble/reviews

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Pumble

4.7 (234)

[View alternatives](https://www.capterra.com/p/218055/Pumble/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Pumble

## Showing most helpful reviews

Showing 101-125 of 234 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HTD

Hannah Thalia D.  
Social Media Manager  
Management Consulting  
Used the software for: 6-12 months

### "Seen on chat"

May 24, 2024

4.0

Pros

It's simple and easy to use. That's all.

Cons

Please put the time when the recipient received the message, or simply put it seen, so we'd know if our message has been read.

Review Source

SMS

Shaina May S.  
Human Resource Associate  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pumble Review"

May 27, 2024

5.0

Pros

Easy to navigate and messages are protected

Cons

The image title that was included when you send one

Review Source

Response from CAKE.com

June 5, 2024

Thank you for the feedback Shaina! Can you let us know more about the con regarding an image title that was included? For feature suggestions, you may also pass it directly to our team here: https://pumble.com/feedback Cheers!

JD

Janneca-Aira D.  
HR Compensation Associate  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Review for Pumble"

May 30, 2024

5.0

Pros

Real-time messages, group chats, easy access.

Cons

I haven't used Pumble enough to give feedback.

Review Source

Response from CAKE.com

June 5, 2024

Thank you for leaving a review Janneca-Aira, I'm glad to hear you're enjoying it so far!

JGD

João Gabriel D.  
membro  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A good way to concentrate your job"

May 24, 2024

4.0

Pros

What I like most about pumble is that is a good way to concentrate your work space and dont distract.

Cons

What I like leat about Pumble is that it isn´t very popular or know.

Review Source

Response from CAKE.com

June 4, 2024

Hi Joao, thank you for your nice feedback! Cheers,

AJ

ADEYINKA J.  
Full Stack Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good product"

May 27, 2024

4.0

Pros

I like it because its similar to slack and has almost all the features

Cons

the ability not to huddle on the free version

Review Source

Response from CAKE.com

June 5, 2024

Thank you for your feedback Adeyenka! We are glad to hear your thoughts about Pumble! We will continue to improve our services for our users! Regarding your feedback about the current design where huddle is not available in the free version, I'll be passing it on to our Developers for future consideration, thank you for sharing! if you have other feature suggestions in mind, you may pass it on directly to our team here: https://pumble.com/feedback Feel free to reach out to our Support team and we'll be more than happy to investigate it for you. You can reach out to us through this email (support@pumble.com) Cheers!

krishna S.  
Associate Trainee  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent business resource and a Collaborative Tool"

July 23, 2022

5.0

It is the best app to communicate with the team working with a big force. I am talking about the ease and rapid response here. When my organisation introduces Pumble we were like wow and we learned using Pumble from day one it gets on board it's that easy. I will surely recommend Pumble to everyone out there facing difficulties in communicating with the team. I loved it.

Pros

It's simplicity & easiness which you feel using this app and its some features like creating channel, groups, All DMs, thread feature is something which I like the most, This app is something you can't ask for more. Team communication got easier, we can see whether the person is active or not. Any type of file sharing is easier. It can be installed on both phone and the system. We can save notes by sending the documents or credentials to ourselves. like the chat user interface. love the channel sidebar. Simple and effective.

Cons

It should show the history or a text if the message is deleted by somebody, It gets difficult to find what message is deleted by whom in the group.

Review Source

Response from CAKE.com

August 8, 2022

Thank you for your amazing review Krishna! We are glad to hear that you're enjoying Pumble and we will continue to improve our services for our users! We will gladly forward your feedback about deletion history to our Product team in order for them to consider it for future upgrades. Feel free to reach to our Support team if you have any additional suggestions, so they can forward it further as well. You can reach them to support@pumble.com Cheers!

JB

Jess B.  
Nutritional coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "More people should be using this!"

August 12, 2022

5.0

If you’re a new business needed to communicate with a number of people, this app is the answer and I feel more people should know about it. Other competitors are charging extortionate rates for similar products and it makes absolutely no sense why everyone isn’t just using this.

Pros

It’s honestly changed the way I do business with clients - for anyone who’s working with a number of clients in any industry you generally don’t want to always give out your number or rely on common instant message platforms (especially if you want to try and switch off in the evenings) it’s been an absolute game changer for me being able to add all of my clients in and chat to them 1-2-1 at all times

Cons

I find a lot of my clients get confused during the set up - when I send them an invite they’ll often create their own workspace when I instruct them to join mine. So maybe the joining could be a bit more straight forward from that sense

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Slack was extortionate and I coach hundreds of clients so it would cost me an absolute fortune to simply be able to communicate with them (which makes no sense to me when things like WhatsApp are free)

Review Source

NG

Nicolas G.  
Writer/Translator  
Wireless  
Used the software for: I used a free trial

### "Le challenger Pumble, rival des géants TEAMS et SLACK dans la famille des communication internes."

May 25, 2021

5.0

Je l'utilise pour la première fois, il serait donc malhonnête de ma part d'en inventer une expérience.

Pros

L'on pourrait croire que Pumble ne serait pas à la hauteur de ses pairs, tels le mastodonte de Microsoft Teams, ou bien encore le géant Slack. Et ce serait humain...car nous sommes conditionnés à mettre au rabais des outils affichant une gratuité totale, en particulier au niveau des performances que l'on imagine mal aussi performantes que les célèbres rivaux. Et bien, une fois n'en n'est pas coutume, nous aurions bien tort d'adhérer à ces croyances auto intégrées. Rappelons que les concepteurs de Pumble sont ceux là même qui ont accouché du célèbre Clockify. Nous voilà donc étrangement nettement plus rassuré. Les outils de communications internes sont légions, mais les seuls démontrant une réelle fiabilité réduisent considérablement la liste. Et force est d'admettre que Pumble reste dans le haut du panier, en étant, par respect pour son très grand frère, dirons- nous, une extraordinaire alternative à SLACK. Évidemment sa totale gratuité est un atout indéniable, mais citons également son interface qui se trouve être d'une facilité à la limite du déconcertant..et Pumble, à la différence de la version gratuite de Slack, garde un historique des conversations, ce qui admettons-le est une bénédiction lors de certaines résolutions complexes. Nous pourrions continuer cet encensement bien évidemment, en citant son côté convivial par exemple...Mais laissons découvrir ses surprises aux futurs utilisateurs qui j'en suis sur, sont déjà impatient.

Cons

L'on a coutume de dire que nul n'est parfait...et bien les outils de communication n'échappent pas non plus à cette règle, Pumble y compris, malgré toutes les gratifications dont celui-ci a été couronné. Néanmoins, l'on se doit d'être honnête, et force est d'avouer que, bien qu'il y ait quelques défauts pouvant être gênants, tels l'absence d'appels vidéos, ou encore l'impossibilité d'initier une réunion de groupes, la lenteur que peuvent parfois prendre certaines notifications à arriver,... La plupart des défauts imputés à Pumble sont très subjectifs et concernent pour la plupart des "conforts et amusements" personnels, comme le minimalisme des Gifs, l'absence de fonction Dark Mode, ou encore les sons des notifications ou la customisation de l'interface réduite à son minimum. Sans vouloir le moins du monde être ironique, ces détails sont très certainement dus au prix qu'est la gratuité..!

Review Source

KL

Kimberly L.  
Human Resources  
Hospital & Health Care  
Used the software for: I used a free trial

### "Must try"

April 13, 2022

5.0

There isn't a thing I would say negative. All of my employees will be downloading this platform

Pros

I have looked into many messaging platforms for the last year and tried many trials. This app was one that got me hooked right away. Not only is the free platform very useful and easy, but to upgrade and get the max features for only $20 a year is amazing. I highly recommend this app for any business.

Cons

I haven't really ran into anything that I can complain about at the moment. So far, I have no complaint.

Reason for choosing Pumble

I was googling the best apps to use in a business and this was on the bottom of the list but the last for me to try. Once I tried, I was instantly annoyed that it wasn't the first one that I had tried in the first place.

Switched from

[Flock Social](https://www.capterra.com/p/230564/Flock-Social/)[Whappext](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/)

I had to pay to use the apps above bc the free trial, once it ran out, it didn't give me access to even send messages any longer.

Review Source

Ryan V.  
CEO  
Computer Games  
Used the software for: Less than 6 months

### "Use Pumble, not Slack"

February 18, 2022

4.0

It's basically Slack, but better. And the paid option is sensibly priced, so that's fantastic too.

Pros

Pumble is easy to use - if you've used Slack, you already know everything you need to about Pumble. But, crucially, Pumble allows unlimited message history in the free version. This is a crippling restriction of Slack, and the main reason I switched from Slack to Pumble.

Cons

Pumble's search feature is not great, and requires basically knowing exactly what whole word terms you're searching for. Partial words won't get you anywhere.

Alternatives considered

[Discord](https://www.capterra.com/p/240238/Discord/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Pumble

Discord's file limitation was too restrictive, and Skype is hard to organize multiple conversations and also has a really bad search/message history feature.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Slack's limited message history was too restrictive.

Review Source

Zee G.  
Digital Operations Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great for team communication"

April 21, 2021

4.0

So far we have enjoyed it. We haven't moved the entire team to this instrument yet, but I think the fact that it has the feature of history keeping, might just be the thing that will move us there.

Pros

One of the main reasons we switched to Pumble from Slack was the fact that Slack was too expensive for us and the free version of it didn't keep the history of messages. Pumble has a free chat history feature included from the start which is very important for us. Another feature that we like a lot is the channels. It's pretty much the same as in Slack (and that was the reason we switched to Slack from Skype, that had the history, but we didn't really like the group's part. The messages and channels structure feels a lot more natural in Slack/Pumble than in Skype.)

Cons

So far the only thing that we didn't like is the absence of previews for files. For example, I have shared a PDF presentation with my colleague and while he can download it, he cannot preview it quickly in Pumble. (It's also possible that it can be changed somewhere in preferences, etc., but it's not an obvious solution.) This feature would make work a lot easier.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Pumble

It included history keeping feature in the free plan while Slack only included it in the paid plan (and it was too expensive for us.)

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

The Slack plan that we had didn't have the feature of keeping the history of our chats, which might be not critical for some departments (such as marketing), but for projects' discussion, it's important to see what has been discussed previously to have paper track.

Review Source

Nandish R.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "A distraction free work chat with loads of features"

March 13, 2022

4.0

Keeping social and personal chats off helps create a work-life balance helping both work and life! During office hours, the team is distraction-free with no friends and family messaging. Post office hours, switching off Pumble creates the constraint not to interfere with the personal lives and spaces of team members. The convenience of running it across multiple devices including mobile is a great feature.

Pros

Customizable projects and channels dedicated to each of them helps keep ideas and communications organized.

Cons

Sharing large files via Pumble (say 10 Mb and above is inconvenient and buggy)

Reason for choosing Pumble

Ease of use, although many integrations were missing, they were not a deal breaker

Review Source

Response from CAKE.com

March 17, 2022

Hi Nandish! Thank you for your feedback! Cheers!

AP

Alex P.  
Game Programmer  
Computer Games  
Used the software for: Less than 6 months

### "An affordable and near feature-complete business messaging app"

July 7, 2022

4.0

Pros

The lack of a need for an account by just using email invite codes that are remembered by your browser is very well done feature that I would welcome in many other apps. Furthermore, the chat features are well done and in particular the thread functionality is very well organized with helpful menus for threads you are in. Also, the free version of the file sharing limits are not at all restrictive, which was a pleasant surprise.

Cons

There is an annoying bug in the desktop browser version where if you have a channel open while you receive a notification in it, the notification stays until you go to another channel and then reopen the current channel, as opposed to going away right away (because you are in the channel and thus you see the notification right away). Also, its file preview could support more common video and audio file formats like .mkv, and a "Reply" button in text channels a la Discord or Slack would be nice.

Review Source

Response from CAKE.com

July 11, 2022

Hi Alex, Thank you for your review. I've forwarded your feedback to the team for consideration for future updates of the app. Please do not hesitate to reach out to our support team directly at support@pumble.com. Cheers!

AS

Alisa S.  
CMO  
Oil & Energy  
Used the software for: 6-12 months

### "A less-featured but great free alternative to Slack"

February 20, 2022

5.0

Pros

It's free and easy to use! I think those are the biggest pros. It gives you all the basic functionality (threads, different rooms, access permissions, etc.) completely for free. We work with people all around the world, and no one has a problem with Pumble. A lot of other up-and-coming software have issues in certain countries, or are down for significant periods of time. In my experience, Pumble is simple but works. And that's what we need right now!

Cons

Predictable, Pumble is a limited software. There are a lot of features that a software like Slack has that mean that Pumble would not be a good long-term solution for us. These limitations include: - inability to do voice/video calls - you can't get a link to a specific message/thread

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Pumble

Because it's free!

Review Source

Response from CAKE.com

July 13, 2022

Hi Alisa, Thank you for your review! Kindly note that we've added one-on-one phone and video calls to our app and are currently working on group calls. Cheers!

Rodrigue N.  
Project Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Chat, discuss and share in complete security "

April 19, 2023

4.0

The fact that the service is free is a great advantage, it allows you to quickly familiarize yourself with the tools and services available

Pros

\- Chat on multiple channels with different teams as well as direct private messaging- Share files in a confidential and secure environment in private and public groups- No limit on the number of participants

Cons

It's classic, no significant difference from similar platforms

Review Source

DV

Diego V.  
Architect  
Architecture & Planning  
Used the software for: 6-12 months

### "Perfct"

February 17, 2022

5.0

My experience is very satisfatory, no problems with communictation like we had in whatsapp and all files we´d shares was received to others perfectly

Pros

All communication, shares an cheat chating of a remote team

Cons

Video Calls and audio is missing like discord feature

Review Source

Response from CAKE.com

July 13, 2022

Hi Diego, Kindly note that we've added one-on-one phone and video calls to our app. We are currently working on group calls, you can follow the progress on the Roadmap. Here is the link to it https://pumble.com/roadmap Cheers!

NA

Nigel A.  
founder & director technology  
Information Technology and Services  
Used the software for: 6-12 months

### "Pumble - so far so good but short of a few features"

February 18, 2022

4.0

Pros

Pumble works well using the features it has. Real time chat works well as does thread and direct messages.

Cons

(Note: using Xubuntu and xfce) No spell correction. Cannot tailor notification sounds. No voice calls, no video calls. "They're coming". Often slows down by end of day (desktop product) and has to be killed and restarted.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

It's ownership. We don;t trust Facebook a bit.

Review Source

Response from CAKE.com

July 13, 2022

Hi Nigel, Thank you for your review! Kindly note that we've added one-on-one phone and video calls to our app and are currently working on group calls. The ability to customize notification sound will also be available in the future. And if you are experiencing any performance issues feel free to reach out to our support team at support@pumble.com. Cheers!

VR

Verified Reviewer  
Admin Assistant  
Research  
Used the software for: 6-12 months

### "POV for Pumble"

February 17, 2022

5.0

Excellent

Pros

I like how pumble let's us personalize our current status.

Cons

It sometimes crashes and does not open quickly.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Cause slack doesn't have features that allow us to view message history

Review Source

Response from CAKE.com

August 12, 2022

Hi there, Thank you for your review! Please do not hesitate to reach out to our support team at support@pumble.com if you are still experiencing crashes with the app and the team will help troubleshoot the issue with you. Cheers!

LK

Leri K.  
Writer, Editor and Website Manager  
Online Media  
Used the software for: 6-12 months

### "Pumble is a great tool to improve communication"

July 11, 2022

5.0

I enjoy using Pumble for internal communication with colleagues and teams.

Pros

Pumble is very easy to set up and start using. The chat features are easy to customize and I can create groups to keep everyone in the same project up to date with any developments. The sync between the browser and mobile app is very good, so I can be reached even while on the go.

Cons

I wish there was a way to add certain DM chats or group chats as favorites so that I can access them easier. Also, having a unread message reminder would help out a lot.

Review Source

Response from CAKE.com

July 14, 2022

Hi Leri, Thank you for your review! While at the moment we don't have a favorite DM chats option now, it is possible to customize your sidebar so you can easier access the chats you use more frequently. Please see this page for more info about this feature - https://pumble.com/help/profile/profile-settings/customized-sidebar/ Hope this helps a bit! Cheers!

VR

Verified Reviewer  
Member Experience Designer  
Consumer Services  
Used the software for: 1-2 years

### "Glad we made the switch from Slack"

December 31, 2021

5.0

Pros

We’ve been using Pumble since it launched. Our team is amazed at how responsive their support team is. They’re continuously updating the software, and they really take on customer feedback. This was VERY important to us. We’re pleased to have such a great Slack alternative for less $. We transitioned from their Free plan, to Pro, and now finally to Server.

Cons

There were a few teething issues in the very beginning that have since been resolved.

Review Source

LC

Lesley C.  
Content writer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Amazing communication platform "

February 21, 2022

5.0

The overall app is great for all communications purposes.

Pros

I enjoy all the features of the game. It's easy and convenient and makes communication much better for everyone.

Cons

Please create an app version for android phones that do not have access to Google Play Store or the iStore feature to download from.

Review Source

MS

Manuel S.  
UI/UX Designer  
Information Technology and Services  
Used the software for: 1-2 years

### "Cool Messaging and Collaboration in One App!"

February 17, 2022

5.0

Pumble is a good tool to communicate and be on track of all important messages and making to have almost instant feedback with the team compared to using an email system.

Pros

Pumble makes it easy to manage your team and work more with less hustle on communication even for larger scale companies.

Cons

I wish Pumble features more like adding text styling so we can emphasize important messages in a long message and even add the link directly to work or sentence when sending it to my teammates.

Review Source

VR

Verified Reviewer  
Project Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### " Pumble Review"

February 17, 2022

4.0

The software does what it's supposed to do. Nothing much to say about it outside of the fact.

Pros

A good tool for fast file sharing and communication among team members. Con: delayed notifications.

Cons

Lag issues. Software takes forever to start after rebooting my machine.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Pumble was a better option for us.

Review Source

Response from CAKE.com

February 18, 2022

Hi there, thank you for your review! Sorry to hear about lag issues. Please reach us at support@pumble.com so we can investigate this further with you. Best regards,

KR

Karl R.  
Business Development Assistant  
Research  
Used the software for: 1-2 years

### "Pumble is a must-have for effective team synergy!"

July 7, 2022

5.0

Pros

Feature that are standard for most but Pumble delivering these flawlessly

Cons

None really, Pumble has good support and updates always

Review Source

Marie Rébecca R.  
Gérante  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very good alternative to Slack"

February 20, 2022

5.0

Pumble helped us to have a unique communication channel for our team of freelancers. Thank you!

Pros

It's simple, easy to setup and free. A very good alternative to Slack for freelancers or small companiers.

Cons

Not complaining because it's already a good tool. But it would be nice to have GIFs and a few API (like with Google and Zapier).

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Pumble

Easier and cheaper

Review Source

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