--- title: "ChiroHD Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ChiroHD the right Chiropractic solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/218059/ChiroHD/reviews/" page_type: "reviews" language: "en" --- ChiroHD 4.8 (132) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of ChiroHD Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Kassidy K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We like that chiroHD has a careplan tracker available to easily view where patients are in care and when they are due for re-exam.“ February 15, 2026 LH Landon H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The one con of this feature is it does not notify you when a patient books or creates a lead.“ November 14, 2024 LH Landon H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “From website integration for new patient appointment scheduling to bulk scheduling families ChiroHD is simple and user friendly.“ November 14, 2024 EM Erica M Administrative AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I guess it is good to have the updates for the system, but sometimes when they do them, they're messing up other things or making other things slower than normal.“ July 3, 2025 Kassidy K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I also like the two way texting system within the EHR“ February 15, 2026 EM Erica M Administrative AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I also don't like that you can't pull certain specific reports.“ July 3, 2025 HD Heather D Chiropractic PhysicianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Integrates well with 3rd party companies, offers 2 way texting, Drag and drop features makes re-scheduling easier as well as attaching documents. “ December 4, 2023 AV Audrey V Owner and chiropractorHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Difficult (for me) to make standard emails. “ March 27, 2025 ## Showing most helpful reviews Showing 1-25 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mandee H. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Best Software I've ever used" May 12, 2021 5.0 The support and care about how the product works for our office is like no other company. They are quick to respond to anything I have and love feedback to constantly improve their product/services. They look to add features that other software companies don't have - like making it easier to collect data from cases for research studies, having an app for patients to be able to schedule/reschedule and see their x-rays, and since it's cloud-based I can access it from anywhere. They never settle for a mediocre product. I love the software now, but I can't wait to see what this software will be like even further down the road. Pros I absolutely love the two-way text feature, both for the office and for the patient. We can schedule text appointment reminders auto send and a patient can simply reply to confirm/reschedule/cancel. Patients can also use the text feature to sign-in regularly or virtually (wait in their car until it's their turn- it also auto sends a text to come in when it's almost their turn). This feature alone has helped patients to keep their appointments, which helps to free up my staff and make our office more efficient. Cons Since the software is so new, with many up and coming features, the new features typically need some real-time feedback. However, I just contact support and let them know what works really well and what doesn't in our office. I feel that they genuinely listen to my feedback and work on getting the product to be better for everyone. Switched from [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) When I was first talking with ChiroHD, they genuinely listened to what I was looking for in a product and exceeded my expectations in customer service/support. Review Source BP Brennan P. Chiropractic Health, Wellness and Fitness Used the software for: 1-2 years ### "Steadfast Chiropractic's Review " March 12, 2025 5.0 My overall experience with ChiroHD is great! Whenever I have a problem their team is very quick to respond and help guide me to a solution or teach me how to avoid that problem again. Pros My favorite part about ChiroHD is that the product is constantly being improved. It feels like every couple of months there is a game changing update that makes practice easier. Cons Right now my only complaint with ChiroHD is that their patient app does not allow for family scheduling. I've been told though that this is something engineers are working on, so hopefully in the future it is functional I know I will almost instantly start using it for my patients. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD None of these products really let me create care plans like how I wanted them. The interface was also unappealing, and for the investment I thought that ChiroHD not only met my needs but exceeded them. Review Source TW Trinity W. Physical Therapist Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not the best for Physical Therapy. " July 25, 2024 3.0 It has potential but does have too many things that needs to be tweaked and while it is better for tracking and billing, however, is not appropriate in regards to use for Physical Therapy Purposes. (our Chiro also said it takes a lot longer to complete daily notes as well and had several mistakes with billing due to dates/provider changing automatically). Pros I liked being able to separate cases for different providers/services and the alerts were nice. The tracking of appointments was also helpful. I like the alerts for pre-billing scrub issues. Cons The layout of the schedule (our Chiro sees up to 10 patients in a time slot which makes it hard to read/see on the calendar) did not look good or make it easy to schedule PT patients between providers. Too many clicks for billing and constantly having to check to make sure it was the correct case/provider/date as sometimes they would change automatically. Very poor Physical therapy note templates (not legal/defensible in court and very laborious to complete). Switched from [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Had to switch due to Curis getting everyone on the same system. Review Source Response from ADIO Software August 1, 2024 Hi Trinity, thank you for your thoughtful and constructive feedback. Our platform has expanded greatly to include all practitioners in an office and we will continue to learn from all of our clients. We are working on some improvements that will certainly make our platform more conducive for our physical therapists. Stay tuned, we look forward to showing you what is next! MS Maycee S. Chiropractor Medical Practice Used the software for: 1-2 years ### "ChiroHD Product Review" March 17, 2025 5.0 I love using ChiroHD in my office! It's extremely easy to use and helps me get my work done fast! The team is also super helpful. Whenever I run into an issue, it usually only takes a few minutes to get resolved! Pros It is efficient and effective! I love how easy it is to use and how helpful the team is whenever I need something! Cons I wish there was a way to have a "parent" section when the patient is a minor and the parent isn't under care. That way the texts say the parent's name since it is their phone number. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD I like the layout of it better! It also seemed easier to use! Review Source LH Landon H. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Essential Support for First-Time Practice Owners – ChiroHD Delivers Excellence!" November 14, 2024 5.0 ChiroHD has been vital to my success as a first time practice owner. The ChiroHD support is top tier, from the initial setup to hiccups throughout the first year utilizing their software they have been quick to respond and resolve any issues or confusion. ChiroHD and the ChiroHD team are what you need to run a smooth operating family chiropractic office. Pros Extremely easy to schedule patients in multiple scenarios. From website integration for new patient appointment scheduling to bulk scheduling families ChiroHD is simple and user friendly. Keeping track of patients care plans and recommendation is vital to our family practice. ChiroHD streamlines this with the ability to create care plan templates that actively track and notify you how your patients are performing on schedule. Cons ChiroHD allows potential patient to schedule on your website through their slick online scheduler integration. The one con of this feature is it does not notify you when a patient books or creates a lead. This is not a huge issue if you are actively on your EHR during the day checking but could be improved. Email notifications or pop up notifications would be helpful for quicker lead followup especially out of normal office hours. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD User interface was very confusing with Platinum. Platinum catered to more insurance based providers and ChiroHD suited a family cash based practice better. Platinum is not Apple or Mac friendly the way ChiroHD is. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Chirotouch started to become hard to navigate and integrate with other services I use. Review Source KS Kaitlin S. Operations Coordinator Medical Practice Used the software for: Less than 6 months ### "Best Chiropractic Software EVER!!!!" October 9, 2024 5.0 Customer Service has been great. I recently had a support chat with \[sensitive content hidden\]. She was so helpful and resolved 4 questions I had that made a huge difference in our office instantly. She gave verbal descriptions and screenshots to help me work through them. She was patient and attentive and made our ability to serve our patients that much easier. Pros Chiro HD is SO user friendly. We've never switched software without tears and this switch was pure joy! It's so customizable and you can tell that there is intentional thought about how a real Chiropractic office works. Cons You can't bulk reschedule appointments. You have to delete them all and reschedule. It would also be nice if you could look at a patient's future visits and click on an appointment and it would take you to that date on the calendar. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD Chiro HD seemed to have all the features we required and now that we have gone live with Chiro HD, we are very happy customers. Switched from [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Genesis was too complicated and not user friendly at all. Review Source Dr. Rai H. Owner/Chiropractor Medical Practice Used the software for: 6-12 months ### "After having 3 EMR systems in 1 year..." October 13, 2021 5.0 Everything is easier with ChiroHD. It is completely user friendly. We are able to do what we've only wished we could do with other platforms. The amazing thing is, they just keep getting better and better. Every single time we mention a feature that may make the platform a little better, they one-up it and make it incredible. Pros ChiroHD is by far the best EMR we have had. It is great for keeping tabs on every practice member. When utilized correctly, no one falls through the cracks. Records are always easy to access and functionality of the program is great. They just keep getting better and better. Cons I'm most excited to add electronic paperwork. We currently use the base model of the paperwork for our intake paperwork and it has been a game changer. I can't wait to add the paperwork for every other aspect of our practice and go completely paperless. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) We originally did not have any issues with platinum. We moved to Katana/VL because we liked the new features they were implementing as part of the platform with integrated email marketing and text messaging. However, we were not impressed with the EHR functionality of Katana. It left a lot to be desired for our particular volume. We are now finding that there were MANY holes as compared to chiroHD. Review Source Response from ADIO Software October 19, 2021 Thank you so much for the kind words Dr. Rai, we are so happy to have you as a part of the family. Custom paperwork module is a game changer and we are hard at work making it even easier to use! Feel free to provide feedback and suggestions through the support chat so we can continue to improve together! Dr. Samantha M. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best software for Chiropractic Business!" May 10, 2021 5.0 Any issues that arrive with software was handled professionally and promptly. The software is amazing and enables all of our team member to work seamlessly. Pros It's exceptionally adaptable and we have the opportunity to use it anywhere in the world as it is cloud-based. I love that it is easy to use, it syncs well with merchant systems, and like that it is a dependable brand with amazing tech support. Cons You can access it via the mobile OS, but it is not currently customized for that platform as easily as other webpages. You can still see everything but it is a bit harder. Switched from [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) Wanted a more adaptable and customizable software, and wanted a mobile app for patients. Review Source Response from ADIO Software May 17, 2021 Thank you so much Dr. Samantha! We are looking forward to being a part of your success! Shane D. Clinic Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent EHR!" July 27, 2021 5.0 ChiroHD has help simplify our office procedures, as well as, enhance our patient experience! Pros I like the user-friendly functionality. The simplicity of design. The always improving and updating landscape of the software. Cons The calling module and the appointment management components. Alternatives considered [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD Designed by a developer and was moving at a much faster pace with industry standards. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Platinum is old and didn't do anything but store data. Review Source Dylan R. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Zao Chiropractic - ChiroHD Review" May 10, 2021 5.0 ChiroHD is fantastic, the Team and Support make sure you are ready to rock n roll as soon as you go LIVE! We only had a couple things that were easy fixes Monday morning and its been smooth sailing since which is unheard of when it comes to EHR systems! Pros The Scheduling system is the best and how it integrates with the app. Cons The Soap Notes is a little tricky at first, but once accustomed gets easier Alternatives considered [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) Reason for choosing ChiroHD The Simplicity and the modern look and feel it had Review Source Response from ADIO Software May 13, 2021 Thank you so much for your feedback. We look forward watching you succeed and being a part of that with you! CS Carolyn S. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "ChiroHD to streamline your office." June 27, 2022 5.0 I love that they communicate so well with us on any issue we may have. They are just one chat box away from assisting you. Pros I love that ChiroHD takes the place of multiple software that offices are presently using. SKED is unnecessary with the text feature of ChiroHD. I also appreciate how accessible the help desk is. Cons Any feature I feel needs improvement is improved months after my feedback. They are on top of improving things for us. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD The overall "look" and usability of ChiroHD coupled with the way the company listens and engages with their users to constantly improve their software. Review Source DS Doug S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "We love ChiroHD" May 22, 2024 5.0 We love everything there is about ChiroHd! Pros Ease of use. Patient communication. SOAP notes. Modern. Cons There is nothing we can complain about! Switched from [RADAAR](https://www.capterra.com/p/213863/RADAAR/) Old software was out of date with the times. CHD scheduling and texting is awesome. Patients love it. We love it! Review Source HS Heyward S. Doctor of Chiropractic Health, Wellness and Fitness Used the software for: 6-12 months ### "Would highly recommend" May 12, 2023 5.0 it has been very positive. Pros that I can use it anywhere, it is so easy to figure out things as well and the chat is so helpful Cons the app - looking forward to the changes to make it easy for families to see each others schedules and for moms to reschedule their children's schedules Alternatives considered [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroHD the usability Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Platinum was slow, server based so couldn't use it remotely Review Source MC Meir C. Clinic director Alternative Medicine Used the software for: 6-12 months ### "Great software, very intuitive" August 16, 2024 5.0 Happy with the software and integrations it provides. Has all the features I wanted and a great interface Pros Very user friendly interface. Intuitive app and does everything you need. Cons Some of the features are glitchy such as x ray integration and certain features on lead systems. They are receptive to feedback. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroHD Had ALL the features i wanted. Texting, x ray integration. All under one software. Review Source Response from ADIO Software August 23, 2024 Thank you for the kind words Dr. Meir! We are thrilled to have to opportunity to serve you! MB Makenna B. Chiropractic Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "ChiroHD is a must have!" August 3, 2021 5.0 This program has made it possible for us to spend less time in the office while still being able to reach our office goals. Pros I love the simplicity and efficiency of the program, the team is very solution oriented and will go out of their way to make sure you have everything you need. Cons There is no family feature on the patient app for familys to manage multiple accounts. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) We had reach our potential through Platinum there was no more room for growth. Review Source LM Laura M. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Thanks for always growing toward solutions to probelms" March 31, 2025 5.0 Been working with the team through many tickets and everyone is attentive and thorough. The team gets back with further details and resources to support the fix. Pros That the solutions to issues are usually being established or in the works to being completed. Glad the staff is aware of thing that can use some attention. Also like that a new issue is taken seriously and is immediately addressed. Cons Some of the integration takes longer than expected and hard to explain through chat. Review Source AF Aly F. Owner Alternative Medicine Used the software for: I used a free trial ### "GREAT product " March 19, 2025 5.0 GREAT product makes going to chiro so easy Pros GREAT problem solving and a wonderfully easy product to use Cons Challenges when having two providers (although they easily rectified) Review Source LA Lauren A. Administrative Assistant Hospital & Health Care Used the software for: 1-2 years ### "Fantastic system for all chiropractors" July 26, 2024 5.0 Overall experience is great. We always figure things out in a timely manner with the help of the incredible representatives that are available to chat with daily. Also love that during our busy work day we don't have to sit on hold with anyone waiting to speak with a representative. Effective, time efficient, and the best software out there for any chiropractors! Pros What I rave about most in terms of ChiroHD is that we always have the opportunity to speak with real people rather than automated systems. Every time I send a chat needing assistance with something, the representatives are incredibly quick to respond and ALWAYS helpful. Whether the question/issue gets solved or figured out right away, or if they have to send it to for example to their tech team, there never goes a question unanswered or issue unresolved. Cons Nothing really to complain about at all. It does take a little while to get the hang of using all of the amazing parts within the system, but once I got the hang of things it is extremely effective for anything we need it for. Review Source JM Julia M. Chiropractic Assistanr Hospital & Health Care Used the software for: 1-2 years ### "My experience with ChiroHd" May 30, 2024 5.0 For the past year it has been a great system to use. There have been some recent problems that we are working with the customer service to fix regarding our notes not saving. Overall though it has been easy to use and navigate. Pros I love how easy it is to navigate and learn how to use. I really enjoy how available the service team has been and how pleasant they are. It is easy to pull up patients and go through their account. I have really enjoyed this service. Cons Things have not been saving in our systems which has been very frustrating and it doesn't seem to be a top priority. Review Source AJ Ashley J. Chiropractic Assistant Hospital & Health Care Used the software for: 2+ years ### "I love ChiroHD" February 6, 2024 5.0 Pros I like how we are able to do everything for each patient in the portals. We are able to see x-rays, upload documents, collect money etc. Cons The only con is that patient with kids aren't able to see their information as well on the app. Also it does not count stretches just massages which can get confusing sometimes when patients ask how much body work have they used. Review Source Response from ADIO Software February 8, 2024 Hi Ashley, Thanks for the kind words, we appreciate you too! We have some dramatic improvements around the corner for the patient app that will address your concerns, keep an eye out! MJ Meghan J. RN/CA Health, Wellness and Fitness Used the software for: 6-12 months ### "Ease of Use" July 20, 2023 4.0 Pros user friendly; ease of navigation with site Cons As stated previously; would love to scheduling to be improved; also would love to see being able to move family appointments as a whole vs 1 by 1 Review Source AW Amanda W. Office Manager Medical Practice Used the software for: 1-2 years ### "ChiroHD Review" June 19, 2023 4.0 Pros I have only ever used ChiroHD since I have worked for 100% Chiropractic, but from what I hear, it is a LOT better than whatever our old system was. Overall, it's fairly easy to use and navigate and as I find more and more tricks, it makes my life even easier. If I do have any questions, the support group are always super helpful via chat as well. Cons I feel like sometimes I finally get used to something and then it changes or some random thing will be there that wasn't there before. It can also be a little too glitchy. If you barely click on a patient's name on the schedule, sometimes it shoots it to a random place and you have to do a "Where's Waldo?" to find it haha. Overall, not a lot to complain about. Review Source Miranda O. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Game Changer Software" September 21, 2022 5.0 AMAZING! If you are looking for a family friendly system this is it! Pros We switched recently from a server based EHR, and the only issue I have is not switching sooner. The system is so easy to use, friendly to our large family practice, and adapts well to our multiple locations. Cons The only thing I don't love about it is the app is not extremely family friendly. But, we could easily add on an integration to help with that. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Time consuming and not family friendly Review Source MM Madaline M. Lead Chiropractic Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love it! " August 12, 2021 5.0 Everything is much more streamlined and modern compared to our old system. Entering notes is significantly faster and so is care plans and frequencies since there are templates for everything! Pros Its amazing to be able to access this system anywhere as long as you have Chrome it has made working from home so much easier and everything is much more streamlined in our office since we use iPads everywhere. Integration was so easy and was up and running in full swing on a Monday after integrating on Friday! Cons We struggled with the reminders feature and still have some problems with it and just having the app have the ability to see the whole families schedule because parents don't want to make accounts and emails for their kids (too many passwords to remember and won't remember to change both if I don't see both names are the biggest complaints we have gotten). Having templates for reminders will be huge too! Review Source SS Sam S. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Good could be great" May 31, 2024 4.0 Pros Super easy and functional. Love the efficiency Cons Can’t schedule families, the app needs a little work too. We really need our practice members to see they are scheduling during a busy or quite time of the day. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.