# ChiroHD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ChiroHD the right Chiropractic solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218059/ChiroHD/reviews --- ChiroHD 4.8 (132) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ChiroHD Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Kassidy K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We like that chiroHD has a careplan tracker available to easily view where patients are in care and when they are due for re-exam.“ February 15, 2026 EM Erica M Administrative AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I guess it is good to have the updates for the system, but sometimes when they do them, they're messing up other things or making other things slower than normal.“ July 3, 2025 Kassidy K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I also like the two way texting system within the EHR“ February 15, 2026 LH Landon H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The one con of this feature is it does not notify you when a patient books or creates a lead.“ November 14, 2024 LH Landon H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “From website integration for new patient appointment scheduling to bulk scheduling families ChiroHD is simple and user friendly.“ November 14, 2024 DP Dr. Jessica P Chiropractor and OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Our biggest and maybe only thing we don't like is the inability to edit the patient paperwork.“ August 2, 2024 AR Austin R ChiropractorHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “I love the integrated text communication with patients and the use of scheduling/doing soap notes“ June 9, 2024 EM Erica M Administrative AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I also don't like that you can't pull certain specific reports.“ July 3, 2025 ## Showing most helpful reviews Showing 1-25 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mandee H. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Best Software I've ever used" May 12, 2021 5.0 The support and care about how the product works for our office is like no other company. They are quick to respond to anything I have and love feedback to constantly improve their product/services. They look to add features that other software companies don't have - like making it easier to collect data from cases for research studies, having an app for patients to be able to schedule/reschedule and see their x-rays, and since it's cloud-based I can access it from anywhere. They never settle for a mediocre product. I love the software now, but I can't wait to see what this software will be like even further down the road. Pros I absolutely love the two-way text feature, both for the office and for the patient. We can schedule text appointment reminders auto send and a patient can simply reply to confirm/reschedule/cancel. Patients can also use the text feature to sign-in regularly or virtually (wait in their car until it's their turn- it also auto sends a text to come in when it's almost their turn). This feature alone has helped patients to keep their appointments, which helps to free up my staff and make our office more efficient. Cons Since the software is so new, with many up and coming features, the new features typically need some real-time feedback. However, I just contact support and let them know what works really well and what doesn't in our office. I feel that they genuinely listen to my feedback and work on getting the product to be better for everyone. Switched from [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) When I was first talking with ChiroHD, they genuinely listened to what I was looking for in a product and exceeded my expectations in customer service/support. Review Source KH Kristen H. Chiropractic Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "User Friendly System " May 9, 2025 4.0 Switched over from another system and we love this one. Doesn't lag, very easy to figure out and the customer service is great whenever we do happen to have any issues or questions. Pros User friendly. And we really like that you are able to set alerts for patients. That helps us not to forget to give patients superbills and/or traction devices. And overall helps us communicate when there is more than one CA Cons Can't change the size/color/bold/underline text in patient notes on their file. and text size is very small. Switched from [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Not user friendly, slow system, and customer service didn't ever know what was going on or how to help. Review Source TW Trinity W. Physical Therapist Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not the best for Physical Therapy. " July 25, 2024 3.0 It has potential but does have too many things that needs to be tweaked and while it is better for tracking and billing, however, is not appropriate in regards to use for Physical Therapy Purposes. (our Chiro also said it takes a lot longer to complete daily notes as well and had several mistakes with billing due to dates/provider changing automatically). Pros I liked being able to separate cases for different providers/services and the alerts were nice. The tracking of appointments was also helpful. I like the alerts for pre-billing scrub issues. Cons The layout of the schedule (our Chiro sees up to 10 patients in a time slot which makes it hard to read/see on the calendar) did not look good or make it easy to schedule PT patients between providers. Too many clicks for billing and constantly having to check to make sure it was the correct case/provider/date as sometimes they would change automatically. Very poor Physical therapy note templates (not legal/defensible in court and very laborious to complete). Switched from [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Had to switch due to Curis getting everyone on the same system. Review Source Response from ADIO Software August 1, 2024 Hi Trinity, thank you for your thoughtful and constructive feedback. Our platform has expanded greatly to include all practitioners in an office and we will continue to learn from all of our clients. We are working on some improvements that will certainly make our platform more conducive for our physical therapists. Stay tuned, we look forward to showing you what is next! LH Landon H. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Essential Support for First-Time Practice Owners – ChiroHD Delivers Excellence!" November 14, 2024 5.0 ChiroHD has been vital to my success as a first time practice owner. The ChiroHD support is top tier, from the initial setup to hiccups throughout the first year utilizing their software they have been quick to respond and resolve any issues or confusion. ChiroHD and the ChiroHD team are what you need to run a smooth operating family chiropractic office. Pros Extremely easy to schedule patients in multiple scenarios. From website integration for new patient appointment scheduling to bulk scheduling families ChiroHD is simple and user friendly. Keeping track of patients care plans and recommendation is vital to our family practice. ChiroHD streamlines this with the ability to create care plan templates that actively track and notify you how your patients are performing on schedule. Cons ChiroHD allows potential patient to schedule on your website through their slick online scheduler integration. The one con of this feature is it does not notify you when a patient books or creates a lead. This is not a huge issue if you are actively on your EHR during the day checking but could be improved. Email notifications or pop up notifications would be helpful for quicker lead followup especially out of normal office hours. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD User interface was very confusing with Platinum. Platinum catered to more insurance based providers and ChiroHD suited a family cash based practice better. Platinum is not Apple or Mac friendly the way ChiroHD is. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Chirotouch started to become hard to navigate and integrate with other services I use. Review Source MS Maycee S. Chiropractor Medical Practice Used the software for: 1-2 years ### "ChiroHD Product Review" March 17, 2025 5.0 I love using ChiroHD in my office! It's extremely easy to use and helps me get my work done fast! The team is also super helpful. Whenever I run into an issue, it usually only takes a few minutes to get resolved! Pros It is efficient and effective! I love how easy it is to use and how helpful the team is whenever I need something! Cons I wish there was a way to have a "parent" section when the patient is a minor and the parent isn't under care. That way the texts say the parent's name since it is their phone number. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD I like the layout of it better! It also seemed easier to use! Review Source KS Kaitlin S. Operations Coordinator Medical Practice Used the software for: Less than 6 months ### "Best Chiropractic Software EVER!!!!" October 9, 2024 5.0 Customer Service has been great. I recently had a support chat with \[sensitive content hidden\]. She was so helpful and resolved 4 questions I had that made a huge difference in our office instantly. She gave verbal descriptions and screenshots to help me work through them. She was patient and attentive and made our ability to serve our patients that much easier. Pros Chiro HD is SO user friendly. We've never switched software without tears and this switch was pure joy! It's so customizable and you can tell that there is intentional thought about how a real Chiropractic office works. Cons You can't bulk reschedule appointments. You have to delete them all and reschedule. It would also be nice if you could look at a patient's future visits and click on an appointment and it would take you to that date on the calendar. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD Chiro HD seemed to have all the features we required and now that we have gone live with Chiro HD, we are very happy customers. Switched from [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Genesis was too complicated and not user friendly at all. Review Source DJP Dr. Jessica P. Chiropractor and Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "If you are considering ChiroHD just do it!!" August 2, 2024 5.0 We love ChiroHD and hope to convince our colleagues to make the switch. Pros It is very easy to use and has a lot of premade features, most of which are customizable. This is extremely helpful while building the EHR and beyond. It is easy to use, train on and makes practice streamlined and keeps everything all in one place. It's ability to integrate with other useful platforms is a huge bonus! Cons Our biggest and maybe only thing we don't like is the inability to edit the patient paperwork. The premade form does not align with our practice so it forced us to use IntakeQ for our paperwork needs which is an added expense to an already pricier EHR system. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing ChiroHD The representative we spoke to was honest when we asked why ChiroHD over Jane and gave us a really good deal for signing up. Review Source LM Laura M. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Thanks for always growing toward solutions to probelms" March 31, 2025 5.0 Been working with the team through many tickets and everyone is attentive and thorough. The team gets back with further details and resources to support the fix. Pros That the solutions to issues are usually being established or in the works to being completed. Glad the staff is aware of thing that can use some attention. Also like that a new issue is taken seriously and is immediately addressed. Cons Some of the integration takes longer than expected and hard to explain through chat. Review Source KN Kelly N. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Review from office manager at Chiro 1st" March 5, 2025 5.0 Great, easy to communicate with, professional Pros Very user friendly, stable connection, responsive support team and always has room for improvement Cons Support team is only available at certain hours which I hope you Chiro HD can have a 24/7 support or longer hours for urgent matters Review Source MH Megan H. Chiropractic Assistant Medical Practice Used the software for: Less than 6 months ### "We love ChiroHD" August 13, 2025 5.0 I enjoy using ChiroHD in the office. It helps keep me and my colleagues well organized and communicating well. Pros I love the ease of use and the customer service. Everything is labeled clearly and the customer service help is always concise. Cons Sometimes it can be hard to get things to connect and talk to each other between patients and visits. But help is always there when I need it. Review Source TW Tyler W. Chiropractor Hospital & Health Care Used the software for: 6-12 months ### "Best EHR For the Money" July 27, 2023 5.0 Fantastic experience. Previously used Platinum for 3+ years and opened new clinic having never used ChiroHD in practice while also training a new team with no chiropractic experience whatsoever. The customer support access was like having an extra employee in the office, the training videos and more just made it all worth it and then some. We’ve been using ChiroHD for about 8 months now and my team loves it and can only imagine some of the features were still not utilizing yet. Pros Price, convenience, CUSTOMER SUPPORT - the ability to have an open chat with the support team is incredible (\[sensitive content hidden\] is our favorite!), they all are super friendly/helpful and always follow up to make sure we get things figured out. No question too big or small they help with everything. This alone is worth thr cost to me for my clinic. Cons Wish we could tweak/edit some features that we aren’t able to - some reminders, standard email/intake paperwork, etc… but very minor overall. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD Cloud based, customer support, texting option. Review Source TH Tyler H. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Dr. Hartley " May 15, 2024 5.0 Overall experience has been great. Glad we made the switch Pros It’s ease of use and variety of customizations you can do. Very user friendly and customer service is great. Cons That there is no number to call when you need something in a hurry Reason for choosing ChiroHD ChiroHD was very easy to use and we had great recommendations from friends Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Platinum was out dated and hard to use and teach employees to use. We also had to add on other software so it became rather costly. Review Source DS Doug S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "We love ChiroHD" May 22, 2024 5.0 We love everything there is about ChiroHd! Pros Ease of use. Patient communication. SOAP notes. Modern. Cons There is nothing we can complain about! Switched from [RADAAR](https://www.capterra.com/p/213863/RADAAR/) Old software was out of date with the times. CHD scheduling and texting is awesome. Patients love it. We love it! Review Source RS Rebecca S. Chiropractic Assistant Medical Practice Used the software for: 1-2 years ### "Simple, Clean and User Friendly" August 15, 2022 4.0 We have loved this EHR since switching. It has made it so much simpler for our patients and our team. We have now been able to get off having a server based system, which caused us tons of headaches. Screenings are so much simpler now that we can access our scheduling system from anywhere! Pros Rescheduling within the day is as simple as drag and drop. Texting is seamless with patients including appointment reminders. App Integration is simple for patients. Cons The things we liked the least was the care plan status and adjustment counter. We don't go based off a years worth of care but specific care plans for different amounts of time. If the patient gets off tempo with the pacing and outside of say a 3 month care plan, the calculator stops counting. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Hated only being able to access it from the office, it was clunky with multiple apps that you have to use. The server based system really bogged us down speed wise. The support was hands down fantastic while we were deciding. They answered all questions, set up video calls, sent youtube videos and more. Thankful for all of their help! Review Source KR Kent R. Doctor of Chiropractic/Co-Owner Medical Practice Used the software for: 1-2 years ### "ChiroHD has changed the game in our office" August 15, 2022 5.0 ChiroHD has been great overall with their openness to change and willingness to learn new ways to possibly set their system up. Accepting feedback and working to make the changes has been fantastic! Overall, we have LOVED our switch to ChiroHD! Pros We love the simplicity when training our team and any new team members! Makes it easier on not just us, but on our team as well! Also love all of the features that help make running a chiropractic office that much more efficient! Cons Not being able to group families on the app or having families be able to reschedule all on the app is one downfall. Also, not having customizable paperwork just yet. Reason for choosing ChiroHD We were only considering ChiroHD. We were using a different system and decided to switch. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Ease of use, more modern look and functionality, texting and app all embedded into one system, easier insurance set up and use, data and analytics included in, and several more reasons. Review Source CB Clay B. DoctorOwner Health, Wellness and Fitness Used the software for: 2+ years ### "Review for you" May 15, 2024 5.0 Pros Easy to use system and love the admin and support team. Cons Gabe never writes me letters. No complaints. They always take care of everything quickly and constantly working on improving the prooduct. Switched from [EZ BizCom](https://www.capterra.com/p/228208/EZ-BizCom/) Franchise requirement but would stay with ChiroHD even if not required. Review Source DR David R. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Love my expereince" July 26, 2023 5.0 Great! Pros I love how it is always developing and getting better. It's very intuitive and user friendly software. Cons I would like electronic paper work to be easier to modify Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) The reasons described above are not true about Platinum Review Source HS Heyward S. Doctor of Chiropractic Health, Wellness and Fitness Used the software for: 6-12 months ### "Would highly recommend" May 12, 2023 5.0 it has been very positive. Pros that I can use it anywhere, it is so easy to figure out things as well and the chat is so helpful Cons the app - looking forward to the changes to make it easy for families to see each others schedules and for moms to reschedule their children's schedules Alternatives considered [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroHD the usability Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Platinum was slow, server based so couldn't use it remotely Review Source CH Colby H. Owner Medical Practice Used the software for: 6-12 months ### "Excellent software" March 28, 2024 5.0 Pros ChiroHD is very user friendly. If you have questions or don't know how to do something in the program, heir chat team is quick to resolve your problem. Cons We have no complaints about the ChiroHD software. Switched from [Herfert Software](https://www.capterra.com/p/41283/Herfert-Software/) ChiroHD is much more user friendly than our previous software. Review Source TF Trinity F. Secretary Health, Wellness and Fitness Used the software for: Less than 6 months ### "ChiroHD review" July 11, 2024 5.0 Pros Everything, its easy to use and i love the messaging feature Cons No notification for when new patients book Review Source Response from ADIO Software July 15, 2024 Hi Trinity, thanks for the kind words and the great feedback! Our dev team are absolutely aware of this request!, keep an eye out! SK Soumaya K. Office Manager Medical Practice Used the software for: 1-2 years ### "Great Product 10/10 Would recommend " June 10, 2024 5.0 Pros I love that Chiro HD is always improving! There are always updates and the support staff is there to answer any and all questions about them when they happen. Cons I do not have and Cons about Chiro HD. I would recommend. Review Source SS Sam S. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Good could be great" May 31, 2024 4.0 Pros Super easy and functional. Love the efficiency Cons Can’t schedule families, the app needs a little work too. We really need our practice members to see they are scheduling during a busy or quite time of the day. Review Source Carmen D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "ChiroHD has all of the features that we wished we had for years" July 19, 2022 5.0 ChiroHD has been such a blessing for our office. It has allowed us to expand our efficiency, cut costs, and deliver more to our patients. Our patients love it, and it has allowed us to save time with new patient bookings, soap notes, reporting, and overall management. I love the flexibility of having an online EHR as well. Pros I love that the company is open to suggestions and is always making updates to better their product. I also love that it doesn't take years for the changes to roll-out. Cons There are very few things I dislike, but the main one being their support hours. Being in the Central time zone, their support is closed at 4pm our time, when our office is open another 2 hours past that. I do wish there was more broad support times, but I love that I get to talk to a real person when I call or chat, not a bot or answering machine. Reason for choosing ChiroHD ChiroCat was awful and under delivered and over promised and ChiroHD checked all of our boxes and we are so happy that we switched. The customer service and knowledge of our sales person was amazing. Review Source AH Alissa H. Owner Medical Practice Used the software for: Less than 6 months ### "ChiroHD Review" May 30, 2024 5.0 Pros Very simple to use once you get a hang of the system. Everything you need to know is in the training. Cons There has been a few glitches in the system over the past few months Review Source Dr. Jaylene B. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "ChiroHD is amazing!" May 21, 2021 5.0 EXCELLENT customer service! Our entire team makes remarks daily about how great and easy the system is. We considered a few other options and took a chance when choosing ChiroHD, now we tell all of our friends that they would be silly to use another system! Pros I love how easy the system is to use! We do care plans in our office so the ease of the templates and scheduling multiple visits helps us save time and focus on the important things. The app is easy to use and is LOVED by our patients! ChiroHD has allowed us to save time, give our patients the best customer experience, and make it possible for us to spend more time doing what we love - adjusting! Cons We started with ChiroHD before many people had heard of the company. The strides they have made in 15 months is impressive and greatly appreciated. I would like to see additional features in the texting system - like the ability for the patient to not be able to schedule, only the ability to reschedule their appointments, so we can feel more in control of their schedule and keep them on track. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.