--- title: "ChiroHD Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ChiroHD the right Chiropractic solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/218059/ChiroHD/reviews/" page_type: "reviews" language: "en" --- ChiroHD 4.8 (132) [View alternatives](https://www.capterra.com/p/218059/ChiroHD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of ChiroHD Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Kassidy K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We like that chiroHD has a careplan tracker available to easily view where patients are in care and when they are due for re-exam.“ February 15, 2026 LH Landon H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The one con of this feature is it does not notify you when a patient books or creates a lead.“ November 14, 2024 LH Landon H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “From website integration for new patient appointment scheduling to bulk scheduling families ChiroHD is simple and user friendly.“ November 14, 2024 EM Erica M Administrative AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I guess it is good to have the updates for the system, but sometimes when they do them, they're messing up other things or making other things slower than normal.“ July 3, 2025 Kassidy K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I also like the two way texting system within the EHR“ February 15, 2026 EM Erica M Administrative AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I also don't like that you can't pull certain specific reports.“ July 3, 2025 HD Heather D Chiropractic PhysicianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Integrates well with 3rd party companies, offers 2 way texting, Drag and drop features makes re-scheduling easier as well as attaching documents. “ December 4, 2023 AV Audrey V Owner and chiropractorHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Difficult (for me) to make standard emails. “ March 27, 2025 ## Showing most helpful reviews Showing 1-25 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rachael H. Office Manager Alternative Medicine Used the software for: 1-2 years ### "ChiroHD as a tool for a non-chiropractic clinic" August 5, 2024 5.0 Our overall experience has been incredibly smooth and we can't imagine life without this tool now that we have it! Pros I appreciate the personal care they take to help with anything I need. They have so many amazing tools that I could not find in other products, and we are not even a chiropractic clinic! Cons It was a little tricky to get set up, but they heard my concerns, and things changed for the others getting started by the time I completed my onboarding. Alternatives considered [Holistics](https://www.capterra.com/p/153101/Holistics/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD There were so many more companies that we explored. This was ALL IN ONE! I would LOVE for it to talk to Square and then we could really have EVERYTHING in one place! Switched from [Visibook](https://www.capterra.com/p/151022/Visibook/) It was not supporting us as we were growing. Review Source Response from ADIO Software August 6, 2024 We are exited to be working with you Rachel, so glad we have been able to help your office. We still have a lot to learn and look forward to improving our product for you! MS Maycee S. Chiropractor Medical Practice Used the software for: 1-2 years ### "ChiroHD Product Review" March 17, 2025 5.0 I love using ChiroHD in my office! It's extremely easy to use and helps me get my work done fast! The team is also super helpful. Whenever I run into an issue, it usually only takes a few minutes to get resolved! Pros It is efficient and effective! I love how easy it is to use and how helpful the team is whenever I need something! Cons I wish there was a way to have a "parent" section when the patient is a minor and the parent isn't under care. That way the texts say the parent's name since it is their phone number. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD I like the layout of it better! It also seemed easier to use! Review Source TW Trinity W. Physical Therapist Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not the best for Physical Therapy. " July 25, 2024 3.0 It has potential but does have too many things that needs to be tweaked and while it is better for tracking and billing, however, is not appropriate in regards to use for Physical Therapy Purposes. (our Chiro also said it takes a lot longer to complete daily notes as well and had several mistakes with billing due to dates/provider changing automatically). Pros I liked being able to separate cases for different providers/services and the alerts were nice. The tracking of appointments was also helpful. I like the alerts for pre-billing scrub issues. Cons The layout of the schedule (our Chiro sees up to 10 patients in a time slot which makes it hard to read/see on the calendar) did not look good or make it easy to schedule PT patients between providers. Too many clicks for billing and constantly having to check to make sure it was the correct case/provider/date as sometimes they would change automatically. Very poor Physical therapy note templates (not legal/defensible in court and very laborious to complete). Switched from [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Had to switch due to Curis getting everyone on the same system. Review Source Response from ADIO Software August 1, 2024 Hi Trinity, thank you for your thoughtful and constructive feedback. Our platform has expanded greatly to include all practitioners in an office and we will continue to learn from all of our clients. We are working on some improvements that will certainly make our platform more conducive for our physical therapists. Stay tuned, we look forward to showing you what is next! LH Landon H. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Essential Support for First-Time Practice Owners – ChiroHD Delivers Excellence!" November 14, 2024 5.0 ChiroHD has been vital to my success as a first time practice owner. The ChiroHD support is top tier, from the initial setup to hiccups throughout the first year utilizing their software they have been quick to respond and resolve any issues or confusion. ChiroHD and the ChiroHD team are what you need to run a smooth operating family chiropractic office. Pros Extremely easy to schedule patients in multiple scenarios. From website integration for new patient appointment scheduling to bulk scheduling families ChiroHD is simple and user friendly. Keeping track of patients care plans and recommendation is vital to our family practice. ChiroHD streamlines this with the ability to create care plan templates that actively track and notify you how your patients are performing on schedule. Cons ChiroHD allows potential patient to schedule on your website through their slick online scheduler integration. The one con of this feature is it does not notify you when a patient books or creates a lead. This is not a huge issue if you are actively on your EHR during the day checking but could be improved. Email notifications or pop up notifications would be helpful for quicker lead followup especially out of normal office hours. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD User interface was very confusing with Platinum. Platinum catered to more insurance based providers and ChiroHD suited a family cash based practice better. Platinum is not Apple or Mac friendly the way ChiroHD is. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Chirotouch started to become hard to navigate and integrate with other services I use. Review Source KS Kaitlin S. Operations Coordinator Medical Practice Used the software for: Less than 6 months ### "Best Chiropractic Software EVER!!!!" October 9, 2024 5.0 Customer Service has been great. I recently had a support chat with \[sensitive content hidden\]. She was so helpful and resolved 4 questions I had that made a huge difference in our office instantly. She gave verbal descriptions and screenshots to help me work through them. She was patient and attentive and made our ability to serve our patients that much easier. Pros Chiro HD is SO user friendly. We've never switched software without tears and this switch was pure joy! It's so customizable and you can tell that there is intentional thought about how a real Chiropractic office works. Cons You can't bulk reschedule appointments. You have to delete them all and reschedule. It would also be nice if you could look at a patient's future visits and click on an appointment and it would take you to that date on the calendar. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD Chiro HD seemed to have all the features we required and now that we have gone live with Chiro HD, we are very happy customers. Switched from [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Genesis was too complicated and not user friendly at all. Review Source Dr. Rai H. Owner/Chiropractor Medical Practice Used the software for: 6-12 months ### "After having 3 EMR systems in 1 year..." October 13, 2021 5.0 Everything is easier with ChiroHD. It is completely user friendly. We are able to do what we've only wished we could do with other platforms. The amazing thing is, they just keep getting better and better. Every single time we mention a feature that may make the platform a little better, they one-up it and make it incredible. Pros ChiroHD is by far the best EMR we have had. It is great for keeping tabs on every practice member. When utilized correctly, no one falls through the cracks. Records are always easy to access and functionality of the program is great. They just keep getting better and better. Cons I'm most excited to add electronic paperwork. We currently use the base model of the paperwork for our intake paperwork and it has been a game changer. I can't wait to add the paperwork for every other aspect of our practice and go completely paperless. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) We originally did not have any issues with platinum. We moved to Katana/VL because we liked the new features they were implementing as part of the platform with integrated email marketing and text messaging. However, we were not impressed with the EHR functionality of Katana. It left a lot to be desired for our particular volume. We are now finding that there were MANY holes as compared to chiroHD. Review Source Response from ADIO Software October 19, 2021 Thank you so much for the kind words Dr. Rai, we are so happy to have you as a part of the family. Custom paperwork module is a game changer and we are hard at work making it even easier to use! Feel free to provide feedback and suggestions through the support chat so we can continue to improve together! Mandee H. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Best Software I've ever used" May 12, 2021 5.0 The support and care about how the product works for our office is like no other company. They are quick to respond to anything I have and love feedback to constantly improve their product/services. They look to add features that other software companies don't have - like making it easier to collect data from cases for research studies, having an app for patients to be able to schedule/reschedule and see their x-rays, and since it's cloud-based I can access it from anywhere. They never settle for a mediocre product. I love the software now, but I can't wait to see what this software will be like even further down the road. Pros I absolutely love the two-way text feature, both for the office and for the patient. We can schedule text appointment reminders auto send and a patient can simply reply to confirm/reschedule/cancel. Patients can also use the text feature to sign-in regularly or virtually (wait in their car until it's their turn- it also auto sends a text to come in when it's almost their turn). This feature alone has helped patients to keep their appointments, which helps to free up my staff and make our office more efficient. Cons Since the software is so new, with many up and coming features, the new features typically need some real-time feedback. However, I just contact support and let them know what works really well and what doesn't in our office. I feel that they genuinely listen to my feedback and work on getting the product to be better for everyone. Switched from [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) When I was first talking with ChiroHD, they genuinely listened to what I was looking for in a product and exceeded my expectations in customer service/support. Review Source Dr. Samantha M. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best software for Chiropractic Business!" May 10, 2021 5.0 Any issues that arrive with software was handled professionally and promptly. The software is amazing and enables all of our team member to work seamlessly. Pros It's exceptionally adaptable and we have the opportunity to use it anywhere in the world as it is cloud-based. I love that it is easy to use, it syncs well with merchant systems, and like that it is a dependable brand with amazing tech support. Cons You can access it via the mobile OS, but it is not currently customized for that platform as easily as other webpages. You can still see everything but it is a bit harder. Switched from [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) Wanted a more adaptable and customizable software, and wanted a mobile app for patients. Review Source Response from ADIO Software May 17, 2021 Thank you so much Dr. Samantha! We are looking forward to being a part of your success! Shane D. Clinic Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent EHR!" July 27, 2021 5.0 ChiroHD has help simplify our office procedures, as well as, enhance our patient experience! Pros I like the user-friendly functionality. The simplicity of design. The always improving and updating landscape of the software. Cons The calling module and the appointment management components. Alternatives considered [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD Designed by a developer and was moving at a much faster pace with industry standards. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Platinum is old and didn't do anything but store data. Review Source Dylan R. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Zao Chiropractic - ChiroHD Review" May 10, 2021 5.0 ChiroHD is fantastic, the Team and Support make sure you are ready to rock n roll as soon as you go LIVE! We only had a couple things that were easy fixes Monday morning and its been smooth sailing since which is unheard of when it comes to EHR systems! Pros The Scheduling system is the best and how it integrates with the app. Cons The Soap Notes is a little tricky at first, but once accustomed gets easier Alternatives considered [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) Reason for choosing ChiroHD The Simplicity and the modern look and feel it had Review Source Response from ADIO Software May 13, 2021 Thank you so much for your feedback. We look forward watching you succeed and being a part of that with you! MC Meir C. Clinic director Alternative Medicine Used the software for: 6-12 months ### "Great software, very intuitive" August 16, 2024 5.0 Happy with the software and integrations it provides. Has all the features I wanted and a great interface Pros Very user friendly interface. Intuitive app and does everything you need. Cons Some of the features are glitchy such as x ray integration and certain features on lead systems. They are receptive to feedback. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroHD Had ALL the features i wanted. Texting, x ray integration. All under one software. Review Source Response from ADIO Software August 23, 2024 Thank you for the kind words Dr. Meir! We are thrilled to have to opportunity to serve you! RS Rebecca S. Chiropractic Assistant Medical Practice Used the software for: 1-2 years ### "Simple, Clean and User Friendly" August 15, 2022 4.0 We have loved this EHR since switching. It has made it so much simpler for our patients and our team. We have now been able to get off having a server based system, which caused us tons of headaches. Screenings are so much simpler now that we can access our scheduling system from anywhere! Pros Rescheduling within the day is as simple as drag and drop. Texting is seamless with patients including appointment reminders. App Integration is simple for patients. Cons The things we liked the least was the care plan status and adjustment counter. We don't go based off a years worth of care but specific care plans for different amounts of time. If the patient gets off tempo with the pacing and outside of say a 3 month care plan, the calculator stops counting. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Hated only being able to access it from the office, it was clunky with multiple apps that you have to use. The server based system really bogged us down speed wise. The support was hands down fantastic while we were deciding. They answered all questions, set up video calls, sent youtube videos and more. Thankful for all of their help! Review Source KR Kent R. Doctor of Chiropractic/Co-Owner Medical Practice Used the software for: 1-2 years ### "ChiroHD has changed the game in our office" August 15, 2022 5.0 ChiroHD has been great overall with their openness to change and willingness to learn new ways to possibly set their system up. Accepting feedback and working to make the changes has been fantastic! Overall, we have LOVED our switch to ChiroHD! Pros We love the simplicity when training our team and any new team members! Makes it easier on not just us, but on our team as well! Also love all of the features that help make running a chiropractic office that much more efficient! Cons Not being able to group families on the app or having families be able to reschedule all on the app is one downfall. Also, not having customizable paperwork just yet. Reason for choosing ChiroHD We were only considering ChiroHD. We were using a different system and decided to switch. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Ease of use, more modern look and functionality, texting and app all embedded into one system, easier insurance set up and use, data and analytics included in, and several more reasons. Review Source JC John C. Owner and Chiropractor Alternative Medicine Used the software for: 1-2 years ### "Best EHR on the market for Chiropractic" May 9, 2024 5.0 Pros Visually simplistic. Application runs so smoothly. Integrates with everything I need. Cons I don’t really have much to say here. Biggest thing would be customizable intake forms, Admin app for phone, Automatically applying payments through integrated billing processing. Alternatives considered [PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[Innate](https://www.capterra.com/p/210920/Innate-EHR/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroHD Price point, accessibility, versatility, integrations Review Source Response from ADIO Software May 13, 2024 Wow, thank you for the great review John! We are sooo glad you feel that way about our software. I promise - we will put in the work every day to continue to earn that top spot! MH Megan H. Chiropractic Assistant Medical Practice Used the software for: Less than 6 months ### "We love ChiroHD" August 13, 2025 5.0 I enjoy using ChiroHD in the office. It helps keep me and my colleagues well organized and communicating well. Pros I love the ease of use and the customer service. Everything is labeled clearly and the customer service help is always concise. Cons Sometimes it can be hard to get things to connect and talk to each other between patients and visits. But help is always there when I need it. Review Source AF Aly F. Owner Alternative Medicine Used the software for: I used a free trial ### "GREAT product " March 19, 2025 5.0 GREAT product makes going to chiro so easy Pros GREAT problem solving and a wonderfully easy product to use Cons Challenges when having two providers (although they easily rectified) Review Source MB Moriah B. Operations Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "What separates ChiroHD from other Chiropractic based software. " September 12, 2022 5.0 The best way I can describe my experience with ChiroHD is how I use the tool, their customer service. I am someone who asks many questions, and have had some really negative experiences with the chat features on other platforms. With ChirHD, this is not the case. They are attentive, respond quickly and never make you feel stupid for any question asked. I need detailed breakdowns when I don't understand something, on more than one occasion I had the person assisting me offer to screens share and walk me through what I was having issues with. I can't say enough great things about the chat function and overall customer service, I dare to say you won't find another platform in this industry that with meet let alone exceed your expectations like ChiroHD. Pros What I like most about this software is the usability. Having so many features is always a plus, but they means nothing when the tool is not intuitive or easy to use. ChiroHD is one of the easiest and most effective software to build your practice on. What separates ChiroHD from other platforms is their constant attention to detail, the improvements to make it easier and more intuitive come at a lighting pace. Cons There is not anything I can say negative so I am typing to fulfill the character amount. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Integration into ALignLife Review Source Response from ADIO Software September 20, 2022 Thanks for the amazing feedback Moriah! We will continue to do our best to deserve the high praise you have given! AO Alyssa O. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to Use EHR" December 4, 2023 5.0 Excellent customer service. I have been very satisfied with the product so far. Pros I like the functionality of the system. Customer service is great, they are quick to respond and help troubleshoot issues. I love that it is cloud-based, and has automated texting options and the options for the patients to self-schedule using the app. I also love that it integrates with Fortis. Cons It is a little on the higher side compared to other EHR systems, but the value is there. Reason for choosing ChiroHD ease of use and reviews. I liked the look and feel Review Source KQ Keri Q. Director of Clinic Marketing Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for marketing " December 5, 2022 3.0 I love the customer support, has always been hands down one of the best companies I have ever worked with. It sure does help smooth over missing components. Pros I like the lead manager and its capabilities, can't wait for development to finish on lead reporting and simple reporting Cons There are not enough reporting options, would like to break results by referral source down further for patients that have accepted care...need response time reporting from lead manager...wish Simple Reporting was completed. Review Source Dr. Jaylene B. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "ChiroHD is amazing!" May 21, 2021 5.0 EXCELLENT customer service! Our entire team makes remarks daily about how great and easy the system is. We considered a few other options and took a chance when choosing ChiroHD, now we tell all of our friends that they would be silly to use another system! Pros I love how easy the system is to use! We do care plans in our office so the ease of the templates and scheduling multiple visits helps us save time and focus on the important things. The app is easy to use and is LOVED by our patients! ChiroHD has allowed us to save time, give our patients the best customer experience, and make it possible for us to spend more time doing what we love - adjusting! Cons We started with ChiroHD before many people had heard of the company. The strides they have made in 15 months is impressive and greatly appreciated. I would like to see additional features in the texting system - like the ability for the patient to not be able to schedule, only the ability to reschedule their appointments, so we can feel more in control of their schedule and keep them on track. Review Source AR Austin R. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "One of the best softwares out" June 9, 2024 5.0 Pros I love the integrated text communication with patients and the use of scheduling/doing soap notes Cons Wish there was more customization of mass texts, and then the ability to incorporate it into email as well. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[Clerk](https://www.capterra.com/p/267103/Clerk/) Reason for choosing ChiroHD They text communication and ease of use Review Source JS Jeff S. Chiropractor Alternative Medicine Used the software for: 2+ years ### "Great product and service" May 31, 2024 5.0 Pros I love that this software is set up exactly to our systems. Cloud based is awesome. Cons appointment tracking and multple case types for patients makes things complicated at times. Reason for choosing ChiroHD 100% Chiropractic switched from Atlas and we moved. Review Source Miranda O. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Game Changer Software" September 21, 2022 5.0 AMAZING! If you are looking for a family friendly system this is it! Pros We switched recently from a server based EHR, and the only issue I have is not switching sooner. The system is so easy to use, friendly to our large family practice, and adapts well to our multiple locations. Cons The only thing I don't love about it is the app is not extremely family friendly. But, we could easily add on an integration to help with that. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Time consuming and not family friendly Review Source MM Madaline M. Lead Chiropractic Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love it! " August 12, 2021 5.0 Everything is much more streamlined and modern compared to our old system. Entering notes is significantly faster and so is care plans and frequencies since there are templates for everything! Pros Its amazing to be able to access this system anywhere as long as you have Chrome it has made working from home so much easier and everything is much more streamlined in our office since we use iPads everywhere. Integration was so easy and was up and running in full swing on a Monday after integrating on Friday! Cons We struggled with the reminders feature and still have some problems with it and just having the app have the ability to see the whole families schedule because parents don't want to make accounts and emails for their kids (too many passwords to remember and won't remember to change both if I don't see both names are the biggest complaints we have gotten). Having templates for reminders will be huge too! Review Source SS Sam S. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Good could be great" May 31, 2024 4.0 Pros Super easy and functional. Love the efficiency Cons Can’t schedule families, the app needs a little work too. We really need our practice members to see they are scheduling during a busy or quite time of the day. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.