# ChiroHD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ChiroHD the right Chiropractic solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218059/ChiroHD/reviews --- ChiroHD 4.8 (132) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of ChiroHD Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Kassidy K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “We like that chiroHD has a careplan tracker available to easily view where patients are in care and when they are due for re-exam.“ February 15, 2026 EM Erica M Administrative AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I guess it is good to have the updates for the system, but sometimes when they do them, they're messing up other things or making other things slower than normal.“ July 3, 2025 Kassidy K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I also like the two way texting system within the EHR“ February 15, 2026 LH Landon H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The one con of this feature is it does not notify you when a patient books or creates a lead.“ November 14, 2024 LH Landon H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “From website integration for new patient appointment scheduling to bulk scheduling families ChiroHD is simple and user friendly.“ November 14, 2024 DP Dr. Jessica P Chiropractor and OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Our biggest and maybe only thing we don't like is the inability to edit the patient paperwork.“ August 2, 2024 HD Heather D Chiropractic PhysicianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Integrates well with 3rd party companies, offers 2 way texting, Drag and drop features makes re-scheduling easier as well as attaching documents. “ December 4, 2023 EM Erica M Administrative AssistantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I also don't like that you can't pull certain specific reports.“ July 3, 2025 ## Showing most helpful reviews Showing 1-25 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rachael H. Office Manager Alternative Medicine Used the software for: 1-2 years ### "ChiroHD as a tool for a non-chiropractic clinic" August 5, 2024 5.0 Our overall experience has been incredibly smooth and we can't imagine life without this tool now that we have it! Pros I appreciate the personal care they take to help with anything I need. They have so many amazing tools that I could not find in other products, and we are not even a chiropractic clinic! Cons It was a little tricky to get set up, but they heard my concerns, and things changed for the others getting started by the time I completed my onboarding. Alternatives considered [Holistics](https://www.capterra.com/p/153101/Holistics/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD There were so many more companies that we explored. This was ALL IN ONE! I would LOVE for it to talk to Square and then we could really have EVERYTHING in one place! Switched from [Visibook](https://www.capterra.com/p/151022/Visibook/) It was not supporting us as we were growing. Review Source Response from ADIO Software August 6, 2024 We are exited to be working with you Rachel, so glad we have been able to help your office. We still have a lot to learn and look forward to improving our product for you! MS Maycee S. Chiropractor Medical Practice Used the software for: 1-2 years ### "ChiroHD Product Review" March 17, 2025 5.0 I love using in my office! It's extremely easy to use and helps me get my work done fast! The team is also super helpful. Whenever I run into an issue, it usually only takes a few minutes to get resolved! Pros It is efficient and effective! I love how easy it is to use and how helpful the team is whenever I need something! Cons I wish there was a way to have a "parent" section when the patient is a minor and the parent isn't under care. That way the texts say the parent's name since it is their phone number. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD I like the layout of it better! It also seemed easier to use! Review Source TW Trinity W. Physical Therapist Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not the best for Physical Therapy. " July 25, 2024 3.0 It has potential but does have too many things that needs to be tweaked and while it is better for tracking and billing, however, is not appropriate in regards to use for Physical Therapy Purposes. (our Chiro also said it takes a lot longer to complete daily notes as well and had several mistakes with billing due to dates/provider changing automatically). Pros I liked being able to separate cases for different providers/services and the alerts were nice. The tracking of appointments was also helpful. I like the alerts for pre-billing scrub issues. Cons The layout of the schedule (our Chiro sees up to 10 patients in a time slot which makes it hard to read/see on the calendar) did not look good or make it easy to schedule PT patients between providers. Too many clicks for billing and constantly having to check to make sure it was the correct case/provider/date as sometimes they would change automatically. Very poor Physical therapy note templates (not legal/defensible in court and very laborious to complete). Switched from [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Had to switch due to Curis getting everyone on the same system. Review Source Response from ADIO Software August 1, 2024 Hi Trinity, thank you for your thoughtful and constructive feedback. Our platform has expanded greatly to include all practitioners in an office and we will continue to learn from all of our clients. We are working on some improvements that will certainly make our platform more conducive for our physical therapists. Stay tuned, we look forward to showing you what is next! Dr. Rai H. Owner/Chiropractor Medical Practice Used the software for: 6-12 months ### "After having 3 EMR systems in 1 year..." October 13, 2021 5.0 Everything is easier with . It is completely user friendly. We are able to do what we've only wished we could do with other platforms. The amazing thing is, they just keep getting better and better. Every single time we mention a feature that may make the platform a little better, they one-up it and make it incredible. Pros is by far the best EMR we have had. It is great for keeping tabs on every practice member. When utilized correctly, no one falls through the cracks. Records are always easy to access and functionality of the program is great. They just keep getting better and better. Cons I'm most excited to add electronic paperwork. We currently use the base model of the paperwork for our intake paperwork and it has been a game changer. I can't wait to add the paperwork for every other aspect of our practice and go completely paperless. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) We originally did not have any issues with platinum. We moved to Katana/VL because we liked the new features they were implementing as part of the platform with integrated email marketing and text messaging. However, we were not impressed with the EHR functionality of Katana. It left a lot to be desired for our particular volume. We are now finding that there were MANY holes as compared to . Review Source Response from ADIO Software October 19, 2021 Thank you so much for the kind words Dr. Rai, we are so happy to have you as a part of the family. Custom paperwork module is a game changer and we are hard at work making it even easier to use! Feel free to provide feedback and suggestions through the support chat so we can continue to improve together! Mandee H. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Best Software I've ever used" May 12, 2021 5.0 The support and care about how the product works for our office is like no other company. They are quick to respond to anything I have and love feedback to constantly improve their product/services. They look to add features that other software companies don't have - like making it easier to collect data from cases for research studies, having an app for patients to be able to schedule/reschedule and see their x-rays, and since it's cloud-based I can access it from anywhere. They never settle for a mediocre product. I love the software now, but I can't wait to see what this software will be like even further down the road. Pros I absolutely love the two-way text feature, both for the office and for the patient. We can schedule text appointment reminders auto send and a patient can simply reply to confirm/reschedule/cancel. Patients can also use the text feature to sign-in regularly or virtually (wait in their car until it's their turn- it also auto sends a text to come in when it's almost their turn). This feature alone has helped patients to keep their appointments, which helps to free up my staff and make our office more efficient. Cons Since the software is so new, with many up and coming features, the new features typically need some real-time feedback. However, I just contact support and let them know what works really well and what doesn't in our office. I feel that they genuinely listen to my feedback and work on getting the product to be better for everyone. Switched from [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) When I was first talking with , they genuinely listened to what I was looking for in a product and exceeded my expectations in customer service/support. Review Source Dr. Samantha M. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best software for Chiropractic Business!" May 10, 2021 5.0 Any issues that arrive with software was handled professionally and promptly. The software is amazing and enables all of our team member to work seamlessly. Pros It's exceptionally adaptable and we have the opportunity to use it anywhere in the world as it is cloud-based. I love that it is easy to use, it syncs well with merchant systems, and like that it is a dependable brand with amazing tech support. Cons You can access it via the mobile OS, but it is not currently customized for that platform as easily as other webpages. You can still see everything but it is a bit harder. Switched from [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) Wanted a more adaptable and customizable software, and wanted a mobile app for patients. Review Source Response from ADIO Software May 17, 2021 Thank you so much Dr. Samantha! We are looking forward to being a part of your success! Shane D. Clinic Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent EHR!" July 27, 2021 5.0 has help simplify our office procedures, as well as, enhance our patient experience! Pros I like the user-friendly functionality. The simplicity of design. The always improving and updating landscape of the software. Cons The calling module and the appointment management components. Alternatives considered [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD Designed by a developer and was moving at a much faster pace with industry standards. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Platinum is old and didn't do anything but store data. Review Source LM Laura M. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Thanks for always growing toward solutions to probelms" March 31, 2025 5.0 Been working with the team through many tickets and everyone is attentive and thorough. The team gets back with further details and resources to support the fix. Pros That the solutions to issues are usually being established or in the works to being completed. Glad the staff is aware of thing that can use some attention. Also like that a new issue is taken seriously and is immediately addressed. Cons Some of the integration takes longer than expected and hard to explain through chat. Review Source MH Megan H. Chiropractic Assistant Medical Practice Used the software for: Less than 6 months ### "We love ChiroHD" August 13, 2025 5.0 I enjoy using in the office. It helps keep me and my colleagues well organized and communicating well. Pros I love the ease of use and the customer service. Everything is labeled clearly and the customer service help is always concise. Cons Sometimes it can be hard to get things to connect and talk to each other between patients and visits. But help is always there when I need it. Review Source KN Kelly N. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Review from office manager at Chiro 1st" March 5, 2025 5.0 Great, easy to communicate with, professional Pros Very user friendly, stable connection, responsive support team and always has room for improvement Cons Support team is only available at certain hours which I hope you Chiro HD can have a 24/7 support or longer hours for urgent matters Review Source BC Blake C. Chiropractor Alternative Medicine Used the software for: 1-2 years ### "Upgrading your EHR" May 9, 2024 4.0 Pros is advanced and ever changing with the times in looks and features. The support team has always been very responsive and quick to troubleshoot. Cons I wish it was easier for a doctor to control the flow of the rooms- allowing more than one computer to be able to use the flow/ unlocking of rooms would help- sometimes there is issues with opening rooms and the order of rooms after that happens. The ability to track wait times is the biggest downgrade from platinum. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Cost was a big influence in the switch. We also saw platinum was falling behind and not upgrading its systems. Review Source Response from ADIO Software May 13, 2024 Hi Dr. Blake, we are so glad to have you with us and thank you for the kind words and great feedback!! Our developers are tackling features every day in hopes of giving you more power to manage your clinic efficiently. We hear your concerns about flow and tracking wait times; in fact we have a feature request addressing these issues. Stay tuned! RS Rebecca S. Chiropractic Assistant Medical Practice Used the software for: 1-2 years ### "Simple, Clean and User Friendly" August 15, 2022 4.0 We have loved this EHR since switching. It has made it so much simpler for our patients and our team. We have now been able to get off having a server based system, which caused us tons of headaches. Screenings are so much simpler now that we can access our scheduling system from anywhere! Pros Rescheduling within the day is as simple as drag and drop. Texting is seamless with patients including appointment reminders. App Integration is simple for patients. Cons The things we liked the least was the care plan status and adjustment counter. We don't go based off a years worth of care but specific care plans for different amounts of time. If the patient gets off tempo with the pacing and outside of say a 3 month care plan, the calculator stops counting. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Hated only being able to access it from the office, it was clunky with multiple apps that you have to use. The server based system really bogged us down speed wise. The support was hands down fantastic while we were deciding. They answered all questions, set up video calls, sent youtube videos and more. Thankful for all of their help! Review Source KR Kent R. Doctor of Chiropractic/Co-Owner Medical Practice Used the software for: 1-2 years ### "ChiroHD has changed the game in our office" August 15, 2022 5.0 has been great overall with their openness to change and willingness to learn new ways to possibly set their system up. Accepting feedback and working to make the changes has been fantastic! Overall, we have LOVED our switch to ChiroHD! Pros We love the simplicity when training our team and any new team members! Makes it easier on not just us, but on our team as well! Also love all of the features that help make running a chiropractic office that much more efficient! Cons Not being able to group families on the app or having families be able to reschedule all on the app is one downfall. Also, not having customizable paperwork just yet. Reason for choosing ChiroHD We were only considering . We were using a different system and decided to switch. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Ease of use, more modern look and functionality, texting and app all embedded into one system, easier insurance set up and use, data and analytics included in, and several more reasons. Review Source JC John C. Owner and Chiropractor Alternative Medicine Used the software for: 1-2 years ### "Best EHR on the market for Chiropractic" May 9, 2024 5.0 Pros Visually simplistic. Application runs so smoothly. Integrates with everything I need. Cons I don’t really have much to say here. Biggest thing would be customizable intake forms, Admin app for phone, Automatically applying payments through integrated billing processing. Alternatives considered [PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[Innate](https://www.capterra.com/p/210920/Innate-EHR/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroHD Price point, accessibility, versatility, integrations Review Source Response from ADIO Software May 13, 2024 Wow, thank you for the great review John! We are sooo glad you feel that way about our software. I promise - we will put in the work every day to continue to earn that top spot! CH Colby H. Owner Medical Practice Used the software for: 6-12 months ### "Excellent software" March 28, 2024 5.0 Pros is very user friendly. If you have questions or don't know how to do something in the program, heir chat team is quick to resolve your problem. Cons We have no complaints about the software. Switched from [Herfert Software](https://www.capterra.com/p/41283/Herfert-Software/) is much more user friendly than our previous software. Review Source AF Aly F. Owner Alternative Medicine Used the software for: I used a free trial ### "GREAT product " March 19, 2025 5.0 GREAT product makes going to chiro so easy Pros GREAT problem solving and a wonderfully easy product to use Cons Challenges when having two providers (although they easily rectified) Review Source IP Iris P. Chiropractor Alternative Medicine Used the software for: Less than 6 months ### "Customer Support is the best." July 12, 2024 5.0 It's been awesome. I can't complain. I've worked with different EHR's in different hospital settings, chiropractic offices, etc. This is one of the easiest I've had the pleasure of using and the team really does care when it comes to making it user friendly. Pros There are few companies that I will write about, but it's mostly due to the customer service. The product could be a hit or miss, but it always comes back to the customer support. has, by FAR, some of the best customer support I've ever received for a product. They are quick with their responses as well as being excellent listeners and really trying to make the experience of using the product enjoyable. I like the ease with which ChiroHD makes writing notes. The appointments are streamlined and most of our patients really like the text messaging system. I just appreciate that everything is done within the product and we don't have to outsource things like that. I also really appreciate that they are always updating and creating new ways to make it easier to use. It shows that they care about their users and take incredible pride in their product and their hard work. Cons There are a couple things I'd like to see changed, namely appointment making and making that process a bit easier. Also, it would be nice to have different text templates that we could utilize in the office for different occasions. Review Source Response from ADIO Software July 18, 2024 We are humbled by your kind words Iris, thank you, we appreciate you! Also please share your feedback about about how we can improve the appointment making process for you. RN Rebecca N. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I love ChiroHD" May 9, 2024 4.0 My experience has been outstanding. It has made my job easier as a chiropractor (especially from someone who dislikes SOAP notes). Best software system out there. Pros I love everything about . The system has made it seamless to schedule patients and allows you and patients to text back and forth. SOAP note macros are efficient and easy to change. Everything about this system is awesome. Cons Nothing. I have enjoyed everything about the system. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD is a superior product Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) They were horrendous. Need I say more? Review Source Response from ADIO Software May 13, 2024 Wow Rebecca!!! We are humbled by your feedback and are sooo glad to have been given the opportunity to serve you! ❤️ You have our commitment to work hard and continue to earn such high praise from you! AO Alyssa O. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to Use EHR" December 4, 2023 5.0 Excellent customer service. I have been very satisfied with the product so far. Pros I like the functionality of the system. Customer service is great, they are quick to respond and help troubleshoot issues. I love that it is cloud-based, and has automated texting options and the options for the patients to self-schedule using the app. I also love that it integrates with Fortis. Cons It is a little on the higher side compared to other EHR systems, but the value is there. Reason for choosing ChiroHD ease of use and reviews. I liked the look and feel Review Source KQ Keri Q. Director of Clinic Marketing Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for marketing " December 5, 2022 3.0 I love the customer support, has always been hands down one of the best companies I have ever worked with. It sure does help smooth over missing components. Pros I like the lead manager and its capabilities, can't wait for development to finish on lead reporting and simple reporting Cons There are not enough reporting options, would like to break results by referral source down further for patients that have accepted care...need response time reporting from lead manager...wish Simple Reporting was completed. Review Source Dr. Jaylene B. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "ChiroHD is amazing!" May 21, 2021 5.0 EXCELLENT customer service! Our entire team makes remarks daily about how great and easy the system is. We considered a few other options and took a chance when choosing , now we tell all of our friends that they would be silly to use another system! Pros I love how easy the system is to use! We do care plans in our office so the ease of the templates and scheduling multiple visits helps us save time and focus on the important things. The app is easy to use and is LOVED by our patients! has allowed us to save time, give our patients the best customer experience, and make it possible for us to spend more time doing what we love - adjusting! Cons We started with before many people had heard of the company. The strides they have made in 15 months is impressive and greatly appreciated. I would like to see additional features in the texting system - like the ability for the patient to not be able to schedule, only the ability to reschedule their appointments, so we can feel more in control of their schedule and keep them on track. Review Source AR Austin R. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "One of the best softwares out" June 9, 2024 5.0 Pros I love the integrated text communication with patients and the use of scheduling/doing soap notes Cons Wish there was more customization of mass texts, and then the ability to incorporate it into email as well. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[Clerk](https://www.capterra.com/p/267103/Clerk/) Reason for choosing ChiroHD They text communication and ease of use Review Source JS Jennifer S. Owner, biller Insurance Used the software for: 2+ years ### "I wish all my clients used ChiroHD" April 7, 2022 5.0 I am able to customize it to each office and help them track everything they need to. Some of the recent updates have made posting payments even easier and I can ensure payments are made at the proper rate. I would refer anyone to use this. Pros checks off all of the boxes. The support is outstanding! I can get billing out for all of my clients quickly, which allows me to bill more often. Its user friendly and doesn't take tons of clicks to do tasks. Its very easy to switch between multiple locations and get data on a corporate level. The set up process is amazingly quick and I can start billing in a matter of days. The staff actually takes suggestions into consideration and will implement it if needed. Its easy to customize things like appt messages, schedules, charges and more to fit each office perfectly. Cons There's not much to list here that they aren't already working on updating or improving. Review Source SK Soumaya K. Office Manager Medical Practice Used the software for: 1-2 years ### "Great Product 10/10 Would recommend " June 10, 2024 5.0 Pros I love that Chiro HD is always improving! There are always updates and the support staff is there to answer any and all questions about them when they happen. Cons I do not have and Cons about Chiro HD. I would recommend. Review Source KO Karen O. Office Lead Medical Practice Used the software for: 1-2 years ### "Chiro Review" May 12, 2023 5.0 Pros Easy to use, and what I don't understand, there is an easy way to reach out to get answers quickly Cons You can enter in soap notes twice and double charges patients without a warning Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.