# Page 2 | ChiroHD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ChiroHD the right Chiropractic solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218059/ChiroHD/reviews --- ChiroHD 4.8 (132) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ChiroHD ## Showing most helpful reviews Showing 26-50 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kassidy K. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Good potential, poor execution for EHR" February 15, 2026 3.0 Overall we are not pleased with our experience. We switched for certain functions that don’t actually work the way they described and the customer support had been horrible Pros We like that chiroHD has a careplan tracker available to easily view where patients are in care and when they are due for re-exam. I also like the two way texting system within the EHR Cons The customer support is some of the worst I have ever seen. The set up was a terrible experience and any time we have reached out for support since, it takes days to get an answer via email. You can’t call and talk to anyone Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD Functionality was the main reason we chose ChiroHD but it hasn’t worked as promised Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Jane did not have two way text, careplan trackers, or integrate with Cash Practice Review Source Shelby W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best on the market! " August 21, 2025 5.0 Absolutely wonderful! I recommend to everyone I know! It’s the most all in one / user friendly software on the market. And their app is so easy for patients to use! Pros We absolutely love this software. I have used many others - chirotouch, platinum, Jane, etc and nothing compares to ChiroHD! It’s so easy to use and easy to schedule! I love that the texting is build right in! Cons The email integrations. I wish they were more advanced. And I would love for the GHL integration to come out soon! We are excited for that! Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing ChiroHD Ability to do high volume easily. Texting inside of the system Review Source EM Erica M. Administrative Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Best EHR system I've used yet" July 3, 2025 4.0 Overall, ChiroHD is one of the best EHR systems I've ever used. I absolutely love the ease of the texting option, love that we can charge people directly through Fortis on the system and I love being able to see everything for billing. Pros What I love most about ChiroHD is the texting option and overall ease of use. It is a very smart system and I think there are a lot of useful and good things in place that make this system easy to use and work with. For the most part, the reports we can pull are usually very beneficial and important to our practice. Cons What I like least about ChiroHD are the constant updates. I guess it is good to have the updates for the system, but sometimes when they do them, they're messing up other things or making other things slower than normal. I also don't like that we don't have any option to bill through the system directly. I also don't like that you can't pull certain specific reports. Switched from [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) The Eclipse system was a dinosaur and the worst EHR system I've ever seen. Review Source HT Hope T. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "The BEST chiropractic software!" March 17, 2025 5.0 Overall, we love the features and convenience of ChiroHD. They are very personable and send out representatives to the offices to see how the software is used on a daily basis firsthand. We feel heard when we ask for suggestions. Pros I like how dedicated they are to helping you find a solution to any issue. They also have amazing integrations to make all of our services and products fit seamlessly with the software. Cons Sometimes it takes a while to hear back from support in chat or when they need to follow up via email. Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[Othership](https://www.capterra.com/p/266602/Othership/) Required vendor changed for our franchise plus we needed a new up to date software system that is cloud based and had more of the features and capabilities that we were looking for. Vitalogics is who we switched from, but is wasn't an option. We also went from Heartland to Fortis for a seamless integration. Review Source TK Tanner K. Doctor of Chiropractic Health, Wellness and Fitness Used the software for: 1-2 years ### "ChiroHD Best EHR out there " July 8, 2025 5.0 Very great! I love the very easy access and intuitiveness of all the features. The integration with other programs is also very helpful Pros Very User friendly and can get ahold of them quicky if there are any issues. They walk you through all issues you present. Cons Limited with families being able to share one app where they can schedule and cancel all the appointment. Bulk schedule there is no ability to rescheduled all appointment if the time or day changes. You have to delete all or go in day by day to cancel and change appointments. Better integration with go higher level so we can use all actions together. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD ChiroHD was able to chance aspects specific to the office's need Platinum didnt Review Source NP Nathaniel P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Our move to cloud EHR was a good one." March 8, 2025 4.0 Overall good. Support is generally quick to answer your questions, if they do have an answer. Pros Cloud based, relatively intuitive design, can get to most things on the same page without having to open up multiple applications or windows. I like the integration with my x-ray software. Cons Can be click heavy to get things done. SOAP macros are restrictive in what you can add/edit (can't format with bold, underline, etc.; won't auto-capitalize a word in the macro if it is at the beginning of a sentence, spacing can get wonky when making custom macros; adding diagnosis codes using macros is awful); seems to darken my x-ray images a bit when importing from my x-ray software Alternatives considered [ChiroUp](https://www.capterra.com/p/10009223/ChiroUp/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[Chiro Cat](https://www.capterra.com/p/202648/Chiro-Cat/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[WonderDoc](https://www.capterra.com/p/121069/WonderDoc-Chiropractic-EHR/) Reason for choosing ChiroHD Features available were the closest to ticking all the boxes we require. I also appreciated the ability to try it out for free before making the decision to switch. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) wasn't cloud based, had to maintain a server, SQL license, arrange backups, etc. They were also increasing the price without any noticeable improvements to the software. Review Source BP Brennan P. Chiropractic Health, Wellness and Fitness Used the software for: 1-2 years ### "Steadfast Chiropractic's Review " March 12, 2025 5.0 My overall experience with ChiroHD is great! Whenever I have a problem their team is very quick to respond and help guide me to a solution or teach me how to avoid that problem again. Pros My favorite part about ChiroHD is that the product is constantly being improved. It feels like every couple of months there is a game changing update that makes practice easier. Cons Right now my only complaint with ChiroHD is that their patient app does not allow for family scheduling. I've been told though that this is something engineers are working on, so hopefully in the future it is functional I know I will almost instantly start using it for my patients. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD None of these products really let me create care plans like how I wanted them. The interface was also unappealing, and for the investment I thought that ChiroHD not only met my needs but exceeded them. Review Source AV Audrey V. Owner and chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Love ChiroHD" March 27, 2025 5.0 It has been a great experience so far! I have investing partners that want me to switch to a less expensive system but I refuse! Pros Ease of use and navigation. Great customer service. Cons Difficult (for me) to make standard emails. It would be great if it could integrate with my voip phone system to send auto texts to missed calls. Alternatives considered [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Reason for choosing ChiroHD Ease of use and features. I liked the way the system looked and navigated. Review Source ME Missy E. Case Manager Hospital & Health Care Used the software for: I used a free trial ### "New to HD!" August 25, 2025 5.0 So far it has been great. Have not had a lot of screen time yet but we will in the future. I have nothing else to add. Pros User friendly, easy to navigate and the viewing of multiple offices. Billing is not too bad, will be better once truly integrated with Trizetto. Cons We would like to see the ability to change ALL like appointments at one time when a patient decides to switch days or times. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) We have not yet, but will be using this in our new office Review Source KN Kelly N. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Review from office manager at Chiro 1st" March 5, 2025 5.0 Great, easy to communicate with, professional Pros Very user friendly, stable connection, responsive support team and always has room for improvement Cons Support team is only available at certain hours which I hope you Chiro HD can have a 24/7 support or longer hours for urgent matters Review Source Rachael H. Office Manager Alternative Medicine Used the software for: 1-2 years ### "ChiroHD as a tool for a non-chiropractic clinic" August 5, 2024 5.0 Our overall experience has been incredibly smooth and we can't imagine life without this tool now that we have it! Pros I appreciate the personal care they take to help with anything I need. They have so many amazing tools that I could not find in other products, and we are not even a chiropractic clinic! Cons It was a little tricky to get set up, but they heard my concerns, and things changed for the others getting started by the time I completed my onboarding. Alternatives considered [Holistics](https://www.capterra.com/p/153101/Holistics/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD There were so many more companies that we explored. This was ALL IN ONE! I would LOVE for it to talk to Square and then we could really have EVERYTHING in one place! Switched from [Visibook](https://www.capterra.com/p/151022/Visibook/) It was not supporting us as we were growing. Review Source Response from ADIO Software August 6, 2024 We are exited to be working with you Rachel, so glad we have been able to help your office. We still have a lot to learn and look forward to improving our product for you! EK Ella K. Chiropractic Assistant Medical Practice Used the software for: Less than 6 months ### "Easy software" March 11, 2025 5.0 Pretty good! It's an easy to learn software and the support has been great! Pros Ease of seeing a entire patients profile with just a few clicks. Its also easy to see xrays and download them. Cons Not autosaving the main complaints when inputed. It has caused som issues. Review Source LA Lauren A. Administrative Assistant Hospital & Health Care Used the software for: 1-2 years ### "Fantastic system for all chiropractors" July 26, 2024 5.0 Overall experience is great. We always figure things out in a timely manner with the help of the incredible representatives that are available to chat with daily. Also love that during our busy work day we don't have to sit on hold with anyone waiting to speak with a representative. Effective, time efficient, and the best software out there for any chiropractors! Pros What I rave about most in terms of ChiroHD is that we always have the opportunity to speak with real people rather than automated systems. Every time I send a chat needing assistance with something, the representatives are incredibly quick to respond and ALWAYS helpful. Whether the question/issue gets solved or figured out right away, or if they have to send it to for example to their tech team, there never goes a question unanswered or issue unresolved. Cons Nothing really to complain about at all. It does take a little while to get the hang of using all of the amazing parts within the system, but once I got the hang of things it is extremely effective for anything we need it for. Review Source AF Aly F. Owner Alternative Medicine Used the software for: I used a free trial ### "GREAT product " March 19, 2025 5.0 GREAT product makes going to chiro so easy Pros GREAT problem solving and a wonderfully easy product to use Cons Challenges when having two providers (although they easily rectified) Review Source JM Jadyn M. Chiropractic Assistant Medical Practice Used the software for: 1-2 years ### "Great EHR, Would Recommend" September 3, 2024 5.0 Overall my experience has been positive. I Would recommend it to others who are looking for a new EHR because it's easy to use and has almost everything you would need. Pros The ease of use and timely customer support. I never have to wait long for help. Cons Some features do not have the specific information we need, but it's easy to work around. Review Source IP Iris P. Chiropractor Alternative Medicine Used the software for: Less than 6 months ### "Customer Support is the best." July 12, 2024 5.0 It's been awesome. I can't complain. I've worked with different EHR's in different hospital settings, chiropractic offices, etc. This is one of the easiest I've had the pleasure of using and the team really does care when it comes to making it user friendly. Pros There are few companies that I will write about, but it's mostly due to the customer service. The product could be a hit or miss, but it always comes back to the customer support. ChiroHD has, by FAR, some of the best customer support I've ever received for a product. They are quick with their responses as well as being excellent listeners and really trying to make the experience of using the product enjoyable. I like the ease with which ChiroHD makes writing notes. The appointments are streamlined and most of our patients really like the text messaging system. I just appreciate that everything is done within the product and we don't have to outsource things like that. I also really appreciate that they are always updating and creating new ways to make it easier to use. It shows that they care about their users and take incredible pride in their product and their hard work. Cons There are a couple things I'd like to see changed, namely appointment making and making that process a bit easier. Also, it would be nice to have different text templates that we could utilize in the office for different occasions. Review Source Response from ADIO Software July 18, 2024 We are humbled by your kind words Iris, thank you, we appreciate you! Also please share your feedback about about how we can improve the appointment making process for you. AR Austin R. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "One of the best softwares out" June 9, 2024 5.0 Pros I love the integrated text communication with patients and the use of scheduling/doing soap notes Cons Wish there was more customization of mass texts, and then the ability to incorporate it into email as well. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[Clerk](https://www.capterra.com/p/267103/Clerk/) Reason for choosing ChiroHD They text communication and ease of use Review Source TF Trinity F. Secretary Health, Wellness and Fitness Used the software for: Less than 6 months ### "ChiroHD review" July 11, 2024 5.0 Pros Everything, its easy to use and i love the messaging feature Cons No notification for when new patients book Review Source Response from ADIO Software July 15, 2024 Hi Trinity, thanks for the kind words and the great feedback! Our dev team are absolutely aware of this request!, keep an eye out! JS Jeff S. Chiropractor Alternative Medicine Used the software for: 2+ years ### "Great product and service" May 31, 2024 5.0 Pros I love that this software is set up exactly to our systems. Cloud based is awesome. Cons appointment tracking and multple case types for patients makes things complicated at times. Reason for choosing ChiroHD 100% Chiropractic switched from Atlas and we moved. Review Source SK Soumaya K. Office Manager Medical Practice Used the software for: 1-2 years ### "Great Product 10/10 Would recommend " June 10, 2024 5.0 Pros I love that Chiro HD is always improving! There are always updates and the support staff is there to answer any and all questions about them when they happen. Cons I do not have and Cons about Chiro HD. I would recommend. Review Source SS Sam S. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Good could be great" May 31, 2024 4.0 Pros Super easy and functional. Love the efficiency Cons Can’t schedule families, the app needs a little work too. We really need our practice members to see they are scheduling during a busy or quite time of the day. Review Source DS Doug S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "We love ChiroHD" May 22, 2024 5.0 We love everything there is about ChiroHd! Pros Ease of use. Patient communication. SOAP notes. Modern. Cons There is nothing we can complain about! Switched from [RADAAR](https://www.capterra.com/p/213863/RADAAR/) Old software was out of date with the times. CHD scheduling and texting is awesome. Patients love it. We love it! Review Source CB Clay B. DoctorOwner Health, Wellness and Fitness Used the software for: 2+ years ### "Review for you" May 15, 2024 5.0 Pros Easy to use system and love the admin and support team. Cons Gabe never writes me letters. No complaints. They always take care of everything quickly and constantly working on improving the prooduct. Switched from [EZ BizCom](https://www.capterra.com/p/228208/EZ-BizCom/) Franchise requirement but would stay with ChiroHD even if not required. Review Source BC Blake C. Chiropractor Alternative Medicine Used the software for: 1-2 years ### "Upgrading your EHR" May 9, 2024 4.0 Pros ChiroHD is advanced and ever changing with the times in looks and features. The support team has always been very responsive and quick to troubleshoot. Cons I wish it was easier for a doctor to control the flow of the rooms- allowing more than one computer to be able to use the flow/ unlocking of rooms would help- sometimes there is issues with opening rooms and the order of rooms after that happens. The ability to track wait times is the biggest downgrade from platinum. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Cost was a big influence in the switch. We also saw platinum was falling behind and not upgrading its systems. Review Source Response from ADIO Software May 13, 2024 Hi Dr. Blake, we are so glad to have you with us and thank you for the kind words and great feedback!! Our developers are tackling features every day in hopes of giving you more power to manage your clinic efficiently. We hear your concerns about flow and tracking wait times; in fact we have a feature request addressing these issues. Stay tuned! ES Elizabeth S. Chiropractic Assistant Consumer Services Used the software for: Less than 6 months ### "Love Chiro HD" May 30, 2024 5.0 I enjoy using it and have had minimal issues with it since beginning. Pros How easy it is to use and how customizable it is with color coordinating and managing appointments. Cons When it crashes we cannot schedule anyone or see anything so we have to improvise. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.