# Page 3 | ChiroHD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ChiroHD the right Chiropractic solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218059/ChiroHD/reviews --- ChiroHD 4.8 (132) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ChiroHD ## Showing most helpful reviews Showing 51-75 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC John C. Owner and Chiropractor Alternative Medicine Used the software for: 1-2 years ### "Best EHR on the market for Chiropractic" May 9, 2024 5.0 Pros Visually simplistic. Application runs so smoothly. Integrates with everything I need. Cons I don’t really have much to say here. Biggest thing would be customizable intake forms, Admin app for phone, Automatically applying payments through integrated billing processing. Alternatives considered [PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[Innate](https://www.capterra.com/p/210920/Innate-EHR/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroHD Price point, accessibility, versatility, integrations Review Source Response from ADIO Software May 13, 2024 Wow, thank you for the great review John! We are sooo glad you feel that way about our software. I promise - we will put in the work every day to continue to earn that top spot! AH Alissa H. Owner Medical Practice Used the software for: Less than 6 months ### "ChiroHD Review" May 30, 2024 5.0 Pros Very simple to use once you get a hang of the system. Everything you need to know is in the training. Cons There has been a few glitches in the system over the past few months Review Source BP Brooke P. Business office manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Thank You chiroHD" May 9, 2024 5.0 Amazing! The best part is the customer service Pros Modern, easy to use, patients impressed Cons N/A I like everything it has been a great experience Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Better systems, more modern, affordable Review Source Response from ADIO Software May 13, 2024 Thank you for the great review Brooke!!! We think you are amazing too! 💗 AS Alexandra S. Chiropractic Assistant Medical Practice Used the software for: Less than 6 months ### "Excellent Customer Service" May 9, 2024 5.0 It has been a very easy learning everything during this busy transition time!! Pros The customer service is spectacular and very fast. They have a lot of videos explaining how to do just about everything which our office watched before we transfered over to get a better understanding before switching! Cons We had trouble syncing over CashPractic but I'm not sure if its Review Source Response from ADIO Software May 13, 2024 Thank you sooo much for the kind words Alexandra! 🙏 We are so pleased to be working with you and your clinic! We are building even more videos and helpful tutorials - stay tuned! KH Kazoo H. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### ". " May 9, 2024 5.0 Easy and convenient for day to day use. Pros Super easy to use and very convenient. Cons sometimes it is a little slow, i will say, but overall i have no complaints. Review Source Response from ADIO Software May 15, 2024 Thank you for the kind words Kazoo! We are grateful to be a part of your team. Lacie T. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "ChiroHD from Chirotouch" April 1, 2022 4.0 Overall, we really like ChiroHD and manage with the things that we aren't happy with. Having the support team being super responsive has honestly made this transition for our office much easier. There response time and attention to details has been some of the best customer service work I have seen. Pros We use to use Chirotouch software and switched over to ChiroHD. I will say that the transition and integration of information that was able to be pulled from the old software into ChiroHD was great. We really liked the flexibility and modifications that Chirotouch had to offer that ChiroHD seems a little more strict in the structure of the software and doesn't have the ability to change or modify settings. We enjoy the clean and updated look of ChiroHD and overall our team had a really great onboarding experience with learning the software. We would have liked for the SOAP area to have been more ahead of it's time with functionality. Cons The billing side of this software and reports could be improved. We have had issues with patient AR being off and hard to tell how much patients actually owe. If you a pull a report on the back end, it says the patient owes an amount but when you go to their actual ledger, it's a different amount. There seems like there is some work that needs to be done with that and having the system pull balances and credits correctly. Another area of the system that we feel is missing is a place to put internal office notes, like if we send records off somewhere or want to note a billing conversation with an insurance representative or had an attorney phone call, there's not really a good place to document internal office notes without putting them all in the same section and creating your own dating and documentation process. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Joined Alignlife and was required vendor. Review Source Response from ADIO Software April 4, 2022 Thanks for the review Lacie, we truly appreciate you! Also wanted to let you know our development team is currently working on a spot for those internal notes you are looking for, stay tuned! HB Heidi B. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Tesla features on a 1980 Nisaan Sentra" February 2, 2023 3.0 The staff is friendly, BUT 90% of the time customer service's response is "we have to forward this to the technical team"...and I'm not sure there is one.They have dropped many balls with getting issues resolved for us...one major one being the complete failure of our ability to send out electronic billing. It may be good in the future, but it is completely lacking on SO MANY basic features. Yet somehow they've taken the time to build out a feature to have birthday cake and confetti on the schedule for patient birthdays..... what? Pros It impresses on a superficial level. It hits a lot of bells and whistles that software that's been around for ages doesn't.Drag and drop appointments, and simple payment posting for insurance. Cons On the most basic levels, this software is a failure. I was unable to bill for nearly 3 MONTHS. There is no insurance tracking, you have to click through 3 screens to just see patient billing information (limits/coverage/authorizations). It only automatically alerts the Dr. to ins. visits being maxed (WHAT DOCTOR DOES THIS?!?)There is no editing/saving EOBS. Patient pregnancy status is listed higher in the information tab than the address/phone number/DOB ??Past/future/cancelled/rescheduled appointments are all muddied together into one tiny window. If you'd like to count/track visits you can either go cross eyed, or click 4 times to get a list it counts for you.. but there is no past appointment only option... so you have to go through and deduct the future appointments. No ledger/charge notes.Ledger charges are color coded for billed/not billed/paid, but it doesn't really reflect the actual status of the charge as it will change the color based on what it thinks(ie a deductible visit turns green as paid since the system believes all funds are allocated ?The internal chat randomly deletes past messages, their solution was to download a free chat program. I cannot add DX codes. I alerted customer service of this 11.17.22... it still is not resolved.I could complain all day about this software, but I'm nearly out of room. Please feel free to reach out to me if you'd like to hear more about why you should STAY AWAY from this software! Alternatives considered [zHealth](https://www.capterra.com/p/162807/zHealthEHR/) Reason for choosing ChiroHD I was blinded by the bells and whistles and didn't dig deep enough into the product. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Terrible customer service from Chirotouch.Same result now from ChiroHD...AND their product doesn't work. At least Chirotouch works well. Review Source Carmen D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "ChiroHD has all of the features that we wished we had for years" July 19, 2022 5.0 ChiroHD has been such a blessing for our office. It has allowed us to expand our efficiency, cut costs, and deliver more to our patients. Our patients love it, and it has allowed us to save time with new patient bookings, soap notes, reporting, and overall management. I love the flexibility of having an online EHR as well. Pros I love that the company is open to suggestions and is always making updates to better their product. I also love that it doesn't take years for the changes to roll-out. Cons There are very few things I dislike, but the main one being their support hours. Being in the Central time zone, their support is closed at 4pm our time, when our office is open another 2 hours past that. I do wish there was more broad support times, but I love that I get to talk to a real person when I call or chat, not a bot or answering machine. Reason for choosing ChiroHD ChiroCat was awful and under delivered and over promised and ChiroHD checked all of our boxes and we are so happy that we switched. The customer service and knowledge of our sales person was amazing. Review Source Dr. Rai H. Owner/Chiropractor Medical Practice Used the software for: 6-12 months ### "After having 3 EMR systems in 1 year..." October 13, 2021 5.0 Everything is easier with ChiroHD. It is completely user friendly. We are able to do what we've only wished we could do with other platforms. The amazing thing is, they just keep getting better and better. Every single time we mention a feature that may make the platform a little better, they one-up it and make it incredible. Pros ChiroHD is by far the best EMR we have had. It is great for keeping tabs on every practice member. When utilized correctly, no one falls through the cracks. Records are always easy to access and functionality of the program is great. They just keep getting better and better. Cons I'm most excited to add electronic paperwork. We currently use the base model of the paperwork for our intake paperwork and it has been a game changer. I can't wait to add the paperwork for every other aspect of our practice and go completely paperless. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) We originally did not have any issues with platinum. We moved to Katana/VL because we liked the new features they were implementing as part of the platform with integrated email marketing and text messaging. However, we were not impressed with the EHR functionality of Katana. It left a lot to be desired for our particular volume. We are now finding that there were MANY holes as compared to chiroHD. Review Source Response from ADIO Software October 19, 2021 Thank you so much for the kind words Dr. Rai, we are so happy to have you as a part of the family. Custom paperwork module is a game changer and we are hard at work making it even easier to use! Feel free to provide feedback and suggestions through the support chat so we can continue to improve together! TW Tyler W. Chiropractor Hospital & Health Care Used the software for: 6-12 months ### "Best EHR For the Money" July 27, 2023 5.0 Fantastic experience. Previously used Platinum for 3+ years and opened new clinic having never used ChiroHD in practice while also training a new team with no chiropractic experience whatsoever. The customer support access was like having an extra employee in the office, the training videos and more just made it all worth it and then some. We’ve been using ChiroHD for about 8 months now and my team loves it and can only imagine some of the features were still not utilizing yet. Pros Price, convenience, CUSTOMER SUPPORT - the ability to have an open chat with the support team is incredible (\[sensitive content hidden\] is our favorite!), they all are super friendly/helpful and always follow up to make sure we get things figured out. No question too big or small they help with everything. This alone is worth thr cost to me for my clinic. Cons Wish we could tweak/edit some features that we aren’t able to - some reminders, standard email/intake paperwork, etc… but very minor overall. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing ChiroHD Cloud based, customer support, texting option. Review Source JD John D. Owner/Chiropractor Alternative Medicine Used the software for: 6-12 months ### "ChiroHD Quick Review" September 19, 2023 5.0 My ChiroHD experience has been excellent and on par with my previous experience with ChiroFusion. I only switched because I thought I would need the services of a billing company that didn't work with ChiroFusion, but did with ChiroHD. As I ended up not needing them, I'm not sure I would have switched as some of the features lacking in ChiroHD are present in ChiroFusion, but I'm happy with ChiroHD. Pros Chiro HD is easy to use, but definitely watch the videos in the Training Academy to walk you through setup. Their help desk is easily accessible and responds quickly and, if during office hours, in real-time via chat which is super helpful. To my knowledge the chats are always kept, so that you can go back and review previous questions should they arise again. I also like that customization is fairly high in most areas. Cons I would like to see the ability for texts to be sent to the doctor when new patients schedule online, and the ability to print a narrative report would be super helpful. Switched from [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/) I thought I would be working with a billing company that worked with ChiroHD and not with ChiroFusion. Review Source MB Moriah B. Operations Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "What separates ChiroHD from other Chiropractic based software. " September 12, 2022 5.0 The best way I can describe my experience with ChiroHD is how I use the tool, their customer service. I am someone who asks many questions, and have had some really negative experiences with the chat features on other platforms. With ChirHD, this is not the case. They are attentive, respond quickly and never make you feel stupid for any question asked. I need detailed breakdowns when I don't understand something, on more than one occasion I had the person assisting me offer to screens share and walk me through what I was having issues with. I can't say enough great things about the chat function and overall customer service, I dare to say you won't find another platform in this industry that with meet let alone exceed your expectations like ChiroHD. Pros What I like most about this software is the usability. Having so many features is always a plus, but they means nothing when the tool is not intuitive or easy to use. ChiroHD is one of the easiest and most effective software to build your practice on. What separates ChiroHD from other platforms is their constant attention to detail, the improvements to make it easier and more intuitive come at a lighting pace. Cons There is not anything I can say negative so I am typing to fulfill the character amount. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Integration into ALignLife Review Source Response from ADIO Software September 20, 2022 Thanks for the amazing feedback Moriah! We will continue to do our best to deserve the high praise you have given! ZG Zane G. Owner/Doctor of Chiropractic Health, Wellness and Fitness Used the software for: 2+ years ### "Best EHR on the Market!" August 15, 2022 5.0 I couldn't recommend this platform more! Every chiropractor should be using this system. Plus, the customer service is EXCEPTIONAL! They genius care about your success and creating and enhancing the tools and system to allow us to do our job the best. They SOAP notes system, scheduling, transactions, billing, insurance, etc all are great and easy to use. It makes training staff so easy because the system is so intuitive! Pros ChiroHD is very intuitive and their customer service is amazing! Everything is easy with this system and they are always expanding and perfecting the software to be more user friendly. Cons When we first started there were some gaps, but ChiroHD has went above and beyond to consistently upgrade their platform. Currently there are some gaps with the automatic scheduling system and reporting features for analytics. BUT they are constantly working to improve these areas. Reason for choosing ChiroHD ChiroHD's was user friendly, easy to understand and was a more modern, intuitive system than its' competitors. We knew training would be a breeze with this system and it would save time, energy and money. Review Source AJ Ashley J. Chiropractic Assistant Hospital & Health Care Used the software for: 2+ years ### "I love ChiroHD" February 6, 2024 5.0 Pros I like how we are able to do everything for each patient in the portals. We are able to see x-rays, upload documents, collect money etc. Cons The only con is that patient with kids aren't able to see their information as well on the app. Also it does not count stretches just massages which can get confusing sometimes when patients ask how much body work have they used. Review Source Response from ADIO Software February 8, 2024 Hi Ashley, Thanks for the kind words, we appreciate you too! We have some dramatic improvements around the corner for the patient app that will address your concerns, keep an eye out! KR Kent R. Doctor of Chiropractic/Co-Owner Medical Practice Used the software for: 1-2 years ### "ChiroHD has changed the game in our office" August 15, 2022 5.0 ChiroHD has been great overall with their openness to change and willingness to learn new ways to possibly set their system up. Accepting feedback and working to make the changes has been fantastic! Overall, we have LOVED our switch to ChiroHD! Pros We love the simplicity when training our team and any new team members! Makes it easier on not just us, but on our team as well! Also love all of the features that help make running a chiropractic office that much more efficient! Cons Not being able to group families on the app or having families be able to reschedule all on the app is one downfall. Also, not having customizable paperwork just yet. Reason for choosing ChiroHD We were only considering ChiroHD. We were using a different system and decided to switch. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Ease of use, more modern look and functionality, texting and app all embedded into one system, easier insurance set up and use, data and analytics included in, and several more reasons. Review Source CS Carolyn S. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "ChiroHD to streamline your office." June 27, 2022 5.0 I love that they communicate so well with us on any issue we may have. They are just one chat box away from assisting you. Pros I love that ChiroHD takes the place of multiple software that offices are presently using. SKED is unnecessary with the text feature of ChiroHD. I also appreciate how accessible the help desk is. Cons Any feature I feel needs improvement is improved months after my feedback. They are on top of improving things for us. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroHD The overall "look" and usability of ChiroHD coupled with the way the company listens and engages with their users to constantly improve their software. Review Source AO Alyssa O. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to Use EHR" December 4, 2023 5.0 Excellent customer service. I have been very satisfied with the product so far. Pros I like the functionality of the system. Customer service is great, they are quick to respond and help troubleshoot issues. I love that it is cloud-based, and has automated texting options and the options for the patients to self-schedule using the app. I also love that it integrates with Fortis. Cons It is a little on the higher side compared to other EHR systems, but the value is there. Reason for choosing ChiroHD ease of use and reviews. I liked the look and feel Review Source KQ Keri Q. Director of Clinic Marketing Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for marketing " December 5, 2022 3.0 I love the customer support, has always been hands down one of the best companies I have ever worked with. It sure does help smooth over missing components. Pros I like the lead manager and its capabilities, can't wait for development to finish on lead reporting and simple reporting Cons There are not enough reporting options, would like to break results by referral source down further for patients that have accepted care...need response time reporting from lead manager...wish Simple Reporting was completed. Review Source Dr. Samantha M. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best software for Chiropractic Business!" May 10, 2021 5.0 Any issues that arrive with software was handled professionally and promptly. The software is amazing and enables all of our team member to work seamlessly. Pros It's exceptionally adaptable and we have the opportunity to use it anywhere in the world as it is cloud-based. I love that it is easy to use, it syncs well with merchant systems, and like that it is a dependable brand with amazing tech support. Cons You can access it via the mobile OS, but it is not currently customized for that platform as easily as other webpages. You can still see everything but it is a bit harder. Switched from [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) Wanted a more adaptable and customizable software, and wanted a mobile app for patients. Review Source Response from ADIO Software May 17, 2021 Thank you so much Dr. Samantha! We are looking forward to being a part of your success! DR David R. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Love my expereince" July 26, 2023 5.0 Great! Pros I love how it is always developing and getting better. It's very intuitive and user friendly software. Cons I would like electronic paper work to be easier to modify Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) The reasons described above are not true about Platinum Review Source Dr. Jaylene B. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "ChiroHD is amazing!" May 21, 2021 5.0 EXCELLENT customer service! Our entire team makes remarks daily about how great and easy the system is. We considered a few other options and took a chance when choosing ChiroHD, now we tell all of our friends that they would be silly to use another system! Pros I love how easy the system is to use! We do care plans in our office so the ease of the templates and scheduling multiple visits helps us save time and focus on the important things. The app is easy to use and is LOVED by our patients! ChiroHD has allowed us to save time, give our patients the best customer experience, and make it possible for us to spend more time doing what we love - adjusting! Cons We started with ChiroHD before many people had heard of the company. The strides they have made in 15 months is impressive and greatly appreciated. I would like to see additional features in the texting system - like the ability for the patient to not be able to schedule, only the ability to reschedule their appointments, so we can feel more in control of their schedule and keep them on track. Review Source MP Megan P. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Hanson Family Chiro Review" February 6, 2024 5.0 Very positive! I was not a part of implementing in our office, but when I stepped into management it was easy to navigate and figure out and the support team is SOO helpful Pros \- Scheduling patients is easy - Building patients profile with care plans, alerts, & more - Alerts feature is a game changer! - Clean, easy to follow layout - Info categorized in an easy to understand way Cons Easy to get confused with what is in all offices VS just your specific office (especially since we are a 1 office practice it would be nice if that were all combined) Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Chirotouch feels and looks very outdated overall a very clunky EHR Review Source HS Heyward S. Doctor of Chiropractic Health, Wellness and Fitness Used the software for: 6-12 months ### "Would highly recommend" May 12, 2023 5.0 it has been very positive. Pros that I can use it anywhere, it is so easy to figure out things as well and the chat is so helpful Cons the app - looking forward to the changes to make it easy for families to see each others schedules and for moms to reschedule their children's schedules Alternatives considered [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroHD the usability Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Platinum was slow, server based so couldn't use it remotely Review Source Jennilin C. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Chiropractic EHR with AMAZING support staff! " July 28, 2021 5.0 It’s been an absolute pleasure! Pros It really is an all in one, it’s easy to use, has great features that other EHRs just don’t have. Best of all their support staff and on boarding team are AMAZING! It’s always a delight to reach out to them with any hiccups. Cons It is a little pricer than other traditional EHR systems, but the value is fully there! Switched from [PracticeHub](https://www.capterra.com/p/195307/PracticeHub/) Ease of super billing. Review Source CH Colby H. Owner Medical Practice Used the software for: 6-12 months ### "Excellent software" March 28, 2024 5.0 Pros ChiroHD is very user friendly. If you have questions or don't know how to do something in the program, heir chat team is quick to resolve your problem. Cons We have no complaints about the ChiroHD software. Switched from [Herfert Software](https://www.capterra.com/p/41283/Herfert-Software/) ChiroHD is much more user friendly than our previous software. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.