# Page 4 | ChiroHD Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ChiroHD the right Chiropractic solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/218059/ChiroHD/reviews

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ChiroHD

4.8 (132)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of ChiroHD

## Showing most helpful reviews

Showing 76-100 of 132 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shane D.  
Clinic Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent EHR!"

July 27, 2021

5.0

ChiroHD has help simplify our office procedures, as well as, enhance our patient experience!

Pros

I like the user-friendly functionality. The simplicity of design. The always improving and updating landscape of the software.

Cons

The calling module and the appointment management components.

Alternatives considered

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing ChiroHD

Designed by a developer and was moving at a much faster pace with industry standards.

Switched from

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

Platinum is old and didn't do anything but store data.

Review Source

MB

Makenna B.  
Chiropractic Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "ChiroHD is a must have!"

August 3, 2021

5.0

This program has made it possible for us to spend less time in the office while still being able to reach our office goals.

Pros

I love the simplicity and efficiency of the program, the team is very solution oriented and will go out of their way to make sure you have everything you need.

Cons

There is no family feature on the patient app for familys to manage multiple accounts.

Switched from

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

We had reach our potential through Platinum there was no more room for growth.

Review Source

JS

Jennifer S.  
Owner, biller  
Insurance  
Used the software for: 2+ years

### "I wish all my clients used ChiroHD"

April 7, 2022

5.0

I am able to customize it to each office and help them track everything they need to. Some of the recent updates have made posting payments even easier and I can ensure payments are made at the proper rate. I would refer anyone to use this.

Pros

ChiroHD checks off all of the boxes. The support is outstanding! I can get billing out for all of my clients quickly, which allows me to bill more often. Its user friendly and doesn't take tons of clicks to do tasks. Its very easy to switch between multiple locations and get data on a corporate level. The set up process is amazingly quick and I can start billing in a matter of days. The staff actually takes suggestions into consideration and will implement it if needed. Its easy to customize things like appt messages, schedules, charges and more to fit each office perfectly.

Cons

There's not much to list here that they aren't already working on updating or improving.

Review Source

Miranda O.  
President  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Game Changer Software"

September 21, 2022

5.0

AMAZING! If you are looking for a family friendly system this is it!

Pros

We switched recently from a server based EHR, and the only issue I have is not switching sooner. The system is so easy to use, friendly to our large family practice, and adapts well to our multiple locations.

Cons

The only thing I don't love about it is the app is not extremely family friendly. But, we could easily add on an integration to help with that.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Time consuming and not family friendly

Review Source

ML

Mackenzie L.  
Chiropractic Assistant  
Computer Software  
Used the software for: 6-12 months

### "As a Chiropractic Assistant, ChiroHD has been so easy to use!"

May 26, 2023

5.0

When it comes to being a CA in a new office, learning the software is half the battle, so having an office with ChiroHD allowed me to pick up skills starting on day one! We have reached out to their customer service a few times for niche situations and have had nothing but great service and solutions. Overall, having ChiroHD as our software has made my job as Chiropractic Assistants much simpler and has allowed us to focus on giving our patients effective care!

Pros

I have used other chiropractic softwares in the past and ChiroHD has by far been the most user friendly and easy to learn! Scheduling and making modifications to our calendar has been very simple as well as keeping our patient files organized.

Cons

If we have every run into issues they have been solved promptly and effectively by their awesome team! Everyone we have dealt with at ChiroHD has been super friendly and helpful!

Review Source

MM

Madaline M.  
Lead Chiropractic Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love it! "

August 12, 2021

5.0

Everything is much more streamlined and modern compared to our old system. Entering notes is significantly faster and so is care plans and frequencies since there are templates for everything!

Pros

Its amazing to be able to access this system anywhere as long as you have Chrome it has made working from home so much easier and everything is much more streamlined in our office since we use iPads everywhere. Integration was so easy and was up and running in full swing on a Monday after integrating on Friday!

Cons

We struggled with the reminders feature and still have some problems with it and just having the app have the ability to see the whole families schedule because parents don't want to make accounts and emails for their kids (too many passwords to remember and won't remember to change both if I don't see both names are the biggest complaints we have gotten). Having templates for reminders will be huge too!

Review Source

KO

Karen O.  
Office Lead  
Medical Practice  
Used the software for: 1-2 years

### "Chiro Review"

May 12, 2023

5.0

Pros

Easy to use, and what I don't understand, there is an easy way to reach out to get answers quickly

Cons

You can enter in soap notes twice and double charges patients without a warning

Review Source

WP

Walker P.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Clarity Chiropractic Review"

September 19, 2023

5.0

Very positive

Pros

We had trained on alternate softwares, and found ChiroHD to be the easiest and most impactfull software. Training is easy with the academy as well.

Cons

I wish we got a notification when a lead texted back.

Review Source

SR

Sarah R.  
CA  
Medical Practice  
Used the software for: 2+ years

### "A CA's Perspective "

December 8, 2022

5.0

I just utilize the systems in place and have no say over layout. Personally, think our Corporate office has worked well with ChiroHD to setup a flowing layout.

Pros

The Software is very User Friendly which makes us non-tech savvy people V' HAPPY!

Cons

The Text Notifications do not populate if conversation is active with patient. This is very difficult managing responses in a timely manner.

Review Source

MS

Mari S.  
Chiropractic Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "AlignLife of Sugar Hill Review on Chiro HD"

May 10, 2021

5.0

We have been able to simple things such as reoccurring appointments, patient follow through & exam schedules

Pros

Integration from one system to another can be absolutely terrifying but what you guys did for us, was nearly flawless. As always there is a learning curve when using something new but all the support you guys offer is amazing and everything is fairly easy to navigate on your own.

Cons

I had one thing that really bothered me in the beginning and it was the inability to view a patients future appointments or schedule on a big screen, the little side box sometimes was just a bit difficult but within the last week you guys added "Future Appointments" & "Bulk Scheduling" which is FABULOUS!

Alternatives considered

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)

Reason for choosing ChiroHD

You guys worked relentlessly to give the franchise what they wanted, even if it wasn't right away you guys gave hope for things to come!

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

System was slow, not easy to view a patients profile all in one. Out dated and well, for a lack of better ways, sucked.

Review Source

Response from ADIO Software

May 18, 2021

Nearly flawless! Don't worry we wont let it go to our head and will keep working that VVS1 until we earn your FL rating. So excited to be working with you toward a better future!

DS

Dani S.  
Lead CA  
Hospital & Health Care  
Used the software for: 6-12 months

### "\[sensitive content hidden\] Hss saved our office more then once"

July 31, 2023

5.0

I have had to use the chat on chirohd a few times and \[sensitive content hidden\] is always the one to answer! We even had the amazing pleasure of seeing him on office (small world) But to be able to build a connection with him and have him even check in with us to make sure everything is working is truly above and beyond. He said he has been with chirohd for less then 90 days which should just show how hard of a worker he is and how much time he has dedicated to helping all of us. Thank you \[sensitive content hidden\]!

Pros

\[sensitive content hidden\] has helped our office over and over again. He is also nice and always finds the answer!

Cons

As of rn we have been happy with chirohd

Review Source

AH

Anne H.  
Office director  
Medical Practice  
Used the software for: 6-12 months

### "ChiroHD "

July 28, 2023

4.0

Overall it's a very positive experience. Responsive company and helpful and cheerful representatives.

Pros

Customer service is very responsive and eager to help.

Cons

Current issue is we're waiting on a report that used to be available to be available again and frustrated as it's been 2 months now and no real answer as to why it's not.

Review Source

EK

Erin K.  
CA  
Medical Practice  
Used the software for: 2+ years

### "ChiroHd Review"

June 23, 2022

5.0

Pros

Product is easy to use, the new updates make it especially easy to find whatever it is you're looking for. I can immediately go to a PT's "Case" at the click of a button.

Cons

There are the occasional glitches, it's been happening more frequently since the software updates. Software can lag a bit longer than usual. It sometimes keeps the PT waiting longer than necessary.

Review Source

JN

Jack N.  
Clinic Director/Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Switch to ChiroHD"

April 1, 2022

5.0

Pros

Web based is convenient. Practice analytics are more robust and help give better data to make decisions on. Also easy to import digital radiographs into patient screen without an added cost.

Cons

Macros have room to improve, but are customizable. This is a process that takes time. Not able to bring Dx codes into SOAP note.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Part of the integration into AlignLife

Review Source

Response from ADIO Software

April 4, 2022

Thank you so much for your feedback!

TR

Tyler R.  
DC  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Really like it! Very happy so far."

March 25, 2022

5.0

Great support. Super helpful and an overall great product.

Pros

Very intuitive. Looks clean. Notes are quick and customizable. To a texting is great. Affordable pricing. Great support. Super helpful and an overall great product.

Cons

Hoping for more CRM in the future. No real huge cons for me at this point. They are in constant development and improvement. Very refreshing.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/)

Reason for choosing ChiroHD

Intuitiveness was awesome and I could tell they were eager to make the product better and better.

Review Source

Response from ADIO Software

March 28, 2022

Thank for the kind words Dr. Tyler we appreciate you! Our development team are actively working on a game changing CRM module, stay tuned!

DL

Dillon L.  
Doctor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "ChiroHD is a great company"

April 5, 2024

5.0

So far my experience has been incredible. The support team is always there when I need them, specifically Isaac Peterson and Tiffany Colina.

Pros

I like the fact that I can do everything from the system. Scheduling, payment, texting, looking at X rays. I also like that I can log on from any device when I need.

Cons

The texting number is great but it would save some hassle if I could call from that same number and not have all of these different numbers. But I understand why I cannot.

Review Source

Alexis G.  
Office Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great quality product and wonderful customer service "

June 26, 2022

5.0

Pros

Great customer service, great database of helpful documents, very easy to use and train others on.

Cons

Still working out some bugs but very great at helping us with anything.

Review Source

Response from ADIO Software

July 4, 2022

Hi Alexis, thank you for putting your faith in us! We appreciate you and are looking forward to making ChiroHD even better for your office.

aR

allison R.  
chiro assistant  
Medical Practice  
Used the software for: 1-2 years

### "incredible experience"

August 26, 2022

5.0

Pros

I love how user friendly it is. Its really easy to handle patient info and I love that paperwork can easily be accessed. so simple like it should be. suppoe

Cons

I wish that patient pictures could show in the patient snap shot so its easier to see who is who

Review Source

Response from ADIO Software

September 5, 2022

Thanks for the great response Allison! Love the idea of the patient snap shot, will pass it along to the development team.

SR

Shana R.  
Billing Coordinator  
Medical Practice  
Used the software for: 6-12 months

### "User Friendly "

September 20, 2022

5.0

Pros

This software is very user friendly and easy to understand. Our Doctors love that everything is a click of a button. Doing patients notes are much easier than before.

Cons

Are office has certain things that we do compared to other offices. So we can really use the care plan tab because of that.

Review Source

Dylan R.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Zao Chiropractic - ChiroHD Review"

May 10, 2021

5.0

ChiroHD is fantastic, the Team and Support make sure you are ready to rock n roll as soon as you go LIVE! We only had a couple things that were easy fixes Monday morning and its been smooth sailing since which is unheard of when it comes to EHR systems!

Pros

The Scheduling system is the best and how it integrates with the app.

Cons

The Soap Notes is a little tricky at first, but once accustomed gets easier

Alternatives considered

[Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/)

Reason for choosing ChiroHD

The Simplicity and the modern look and feel it had

Review Source

Response from ADIO Software

May 13, 2021

Thank you so much for your feedback. We look forward watching you succeed and being a part of that with you!

SS

Staci S.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Efficiency, Amazing Customer Support"

August 31, 2022

5.0

Everything has been amazing! Customer support has been outstanding, integration has been simple and continues to make our jobs easier each day!

Pros

It is all so simple - streamlined, digital. The fact that everything is uploaded digitally, automatically filled in and the scheduling system is so easy - makes our jobs SO much easier and more efficient.

Cons

Currently, the insurance portion is a little confusing but I know that it will only get better with time.

Review Source

LK

Lindsay K.  
Office manager  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great System"

December 13, 2023

4.0

Pros

Beautiful and simple layout. Easy to navigate. User friendly for all ages

Cons

No mass invoice printing. Makes it hard to print statements for a large amount of patients.

Switched from

[Herfert Software](https://www.capterra.com/p/41283/Herfert-Software/)

Super outdated and wanted to be paperless

Review Source

CH

Chevonne H.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product, it does everything you need and more and staff are incredibly responsive"

October 12, 2022

5.0

It's been great so far. I love the academy they just released which goes over everything you need to know in really short videos, and anytime I've had questions- so many staffers have been so responsive. I really appreciate that!

Pros

Neat clean, well thought out/intuitive, very customizable,

Cons

I'm not sure yet. I want a daily office checklist that i can add to the task list and gets triggered everyday. But I think they already have something called a "health check" which I think does the same thing? I don't know , I haven't been able to find that yet.

Reason for choosing ChiroHD

Better. More functionality, more customizable, more intuitive, better appearance/overall view of patient status (billing/#appts into care plan/important notes..etc)

Review Source

HW

Hannah W.  
Chiropractic assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Customer Service"

July 28, 2023

5.0

Very good! It's easy to use and the support team always gets back to us in a timely manner.

Pros

It's easy to use and the customer service is wonderful. \[sensitive content hidden\] was extremely helpful and very personal.

Cons

Nothing that I can think of right now. Everything works really well!

Review Source

LW

LaShawn W.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "ChiroHD ROCKS"

May 10, 2021

5.0

This software has made it so much easier to keep track of every single one of our patients regarding every aspect of their care. Its easy to keep track of payments and when their appointments are.

Pros

I love that it is user friendly and that someone is ALWAYS available to help! The turnaround time on issues is super fast also!

Cons

Honestly, its the little bugs that pop up here and there. But again, the turnaround time on these issues being addressed is REALLY fast.

Switched from

[Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/)

We wanted an easier software to use.

Review Source

Response from ADIO Software

May 18, 2021

Thank you LaShawn! The feeling is mutual, love working with you.

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