--- title: "360NRS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 360NRS Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more." source_url: "https://www.capterra.com/p/218234/360NRS/" page_type: "product" language: "en" --- # 360NRS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 360NRS ## What is 360NRS? 360nrs is an omnichannel customer messaging platform designed to help organizations communicate efficiently with their customers across multiple channels, including SMS, Email, WhatsApp, and Voice. The platform centralizes campaign creation and message delivery, allowing teams to manage all communications from one interface. 360nrs supports both transactional notifications and marketing campaigns, enabling businesses to send high-volume, reliable messages while maintaining personalization and relevance. Users can configure different message formats depending on the use case, such as standard SMS, interactive messages with landing pages or forms, appointment reminders, and customer engagement messages for special dates or events. With flexible configuration options, scheduling capabilities, and support for automation, 360nrs helps streamline communication workflows. Its focus on delivery reliability, security, and scalability makes it suitable for organizations that require consistent ## What is 360NRS used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €0.03 Per Feature, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 360NRS?[Manage this product listing](https://www.g2.com/products/360nrs/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 360NRS 4.8 (4) VS. [### Bird](https://www.capterra.com/p/160795/Bird/) [4.4 (157)](https://www.capterra.com/p/160795/Bird/reviews/) Starting Price €0.03 Per Feature, One Time Starting Price $50 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.4 (157) Value For Money 4.8 (4) Value For Money 4.2 (142) Customer Service 5.0 (4) Customer Service 4.2 (139) ## 360NRS alternatives [ROUTEE](https://www.capterra.com/p/171059/ROUTEE/) [4.0 (23)](https://www.capterra.com/p/171059/ROUTEE/reviews/) Starting price $10.60 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171059/ROUTEE/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) Highest Rated [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) [4.5 (506)](https://www.capterra.com/p/76928/Campaign-Monitor/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76928/Campaign-Monitor/) [WebEngage](https://www.capterra.com/p/143401/WebEngage/) [4.5 (32)](https://www.capterra.com/p/143401/WebEngage/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143401/WebEngage/) ## FAQs about 360NRS Overview ### What company size and specific industries is 360NRS built for? 360NRS is designed for small, mid-sized, and large organizations that need to manage customer communications across multiple messaging channels. It is suited for companies in industries where coordinated messaging and customer contact management are important, especially businesses handling communication at scale across different channels. Features and Usability ### What are the key features of 360NRS? 360NRS offers SMS marketing, SMS notifications, and 2-way messaging for text-based communication. It also includes campaign management, segmentation, personalization, and marketing automation, plus campaign analytics, reporting/analytics, and ROI tracking. Additional features include CRM, contact management, landing pages/web forms, and app, push, web, and mobile notifications. Integrations ### Which third-party tools and platforms does 360NRS integrate with? 360NRS integrates with 7 third-party tools and platforms, including HubSpot CRM and Salesforce Platform for CRM, WooCommerce, OpenCart, and PrestaShop for e-commerce, plus WordPress and Zapier for website and app connections. Getting Started and Support ### What training and onboarding options does 360NRS offer? 360NRS provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer reference material for self-paced learning and review of product features and setup steps. Getting Started and Support ### What customer support options does 360NRS offer? 360NRS provides Email/Help Desk, FAQ/Forum, and Phone Support. No reviewer feedback about support is available, so user experience details such as response speed or helpfulness cannot be described from the catalog data. ## Features AI summary Based on 20,574 Cloud Communication Platform reviews Capterra reviewers highlight these as the features buyers care about most when choosing email marketing software: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) 360NRS supports **Email Campaign Management** and **Contact Management**, so teams can create targeted emails and keep subscriber information organized in one place. However, it does not offer **Campaign Scheduling**. Instead, it provides **List Management** (**37%**) and **Mobile Optimization** (**42%**), which help businesses organize audiences more effectively and make sure emails display well across devices, allowing teams to run more relevant campaigns and improve subscriber reach. Campaign Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Scheduled Messaging 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times SMS Messaging 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send messages via SMS Contact Database 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Mass Texting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Message Personalization 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields 360NRS 59 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Call Recording: Record the audio of phone conversations for quality assurance purposes - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Geotargeting: Geographic location of visitors determines behavior of the software - HTML Editor: Add, edit, and manipulate HTML code directly - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Notification Scheduling: Schedule when notifications are sent - Personalization: Adjust communications based on previous interactions or personal preferences - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Push Notifications: Trigger clickable pop-up messages - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Segmentation: Group leads or contacts based on their specific characteristics - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Subscriber Management: Add or remove subscribers from mailing lists - Survey/Poll Management: Create and administer polls and surveys - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text-to-Win: Messaging system designed for contests and sweepstakes - Voice Mail: Computer-based system that allows users to send and receive voice messages - Web Notifications: Set-up notifications and alerts for web browsers and apps. - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.8 (4) Free Trial Free Version Basic €0.03 Per Feature,One Time Value for money 4.8 (4) 4.8 Based on 4 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent OC Oscar C. CMO Retail ### "Buena opción para las campañas de SMS desde Hubspot" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2023 Pros La facilidades de integración con Hubspot, y las opciones de personalizaión y tracking. Y el soporte, rápido y eficiente. Cons Algunas previsualizaciones de mensajes y algunos aspectos de usabilidad del backoffice. Switched from [Ringover](https://www.capterra.com/p/169627/RingOver/) RingOver es inviable como plugin de Hubspot. Reasons for choosing 360NRS Por recomendación de una agencia de Inbound con la que trabajamos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Rahul D. CRM & digital campaign manager Hospital & Health Care ### "Quality review of 360NRS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2023 Pros \- super easy to integrate with CRM such as Hubspot & Salesforce.- easy to do mass SMS messaging through external platform as API is flexible to integrate.- very cost effective Cons \- User interface is bit Boaring but nothing important compare to sending cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Damini D. Senior Sales Manager Telecommunications ### "Best Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 24, 2021 The support team is very friendly and very professional, they are always ready to help you. Pros the platform is very intuitive, easy to use. Cons The software is really good and I have not faced any issue yet while using it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Gabriela T. Directora contenidos Entertainment ### "Fácil y efectivo " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2021 Utilizar la herramienta 360NRS nos facilita y hagiliza la creacion de campañas multicanal, utilizando una misma base de datos, logrando un envio personalizado para mayor afinidad con nuestros usuarios. Pros Facilidad de uso. Entorno amigable. Herramienta potente. Todo en uno, sistema multicanal (Sms, Mail, Voz, Voz interactiva...) Personalización de los envios. Cons Nada en particular. 360NRS tiene un gran equipo de soporte comercial en el caso de tener alguna duda en el uso de la herramienta. Reasons for choosing 360NRS 360NRS es un complemento perfecrto para brindar el mejor servicio a nuestros clientes, con contenido de la más alta calidad. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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