# DiningManager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DiningManager the right Food Service Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218235/DiningManager/reviews --- DiningManager 4.5 (10) [View alternatives](https://www.capterra.com/p/218235/DiningManager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DiningManager Ease of use 4.3 Customer Service 4.7 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Jennifer C. Dietary Manager Hospital & Health Care Used the software for: 1-2 years ### "User Friendly System" January 1, 2024 5.0 Overall I find the program decent enough to handle most of the needs and items I need to set up and print tray tickets that can be used to help my team with making sure the residents are receiving their meals in a timely fashion. I would of course enjoy having more of some of the features I mentioned above but they are minor things that would be useful in my particular situation, but may not be as needed in other situations. Pros Ease of use and ability to easily train others on basic operations such and printing the traycards or certain reports in the event I am unavailable to perform the operations myself. Cons I would like to see more customizable options for certain types of reports (or more options) or to be able to do more with color coordination of various things like diets, special items and other things I may wish to have be eye catching so they are noticed easier on a fast moving trayline or service. More ability to add more details to notes or other concerns to tickets that require a bit more details without being chopped off. Would love if it had a way to integrate with Point Click Care to help with updating diet orders or the like. I would also find it beneficial to have the option for an 'offline' mode in which the system can be still functional in the event of a power failure of loss of internet service, even if the its only say basic functions like being able to print tickets or do basic functions. Being able to back up the archives in a quick and easy format if needed for disaster emergencies, such as being able to create a sort of master file of resident preferences and other data that may be of use in the event of need to evacuate and need to be able to have a portable version of the basic info to continue some level of care with being able to double check certain info o like diets, allergies and other info while in transition during a disaster situation. Switched from [PCC](https://www.capterra.com/p/121609/PCC-Pediatric-Solution/) Changeover was part of the company changeover. Current company chose to use this program instead of continuing with PCC's Traycard program Review Source NH Nate H. Dietary Manager Food & Beverages Used the software for: 2+ years ### "Great Useability" December 31, 2023 4.0 Pros I like that it is so easy to swap menu items to make changes for our Residents as we are a very Resident driven 4 week menu cycle based operation. If something doesn't work it is easily swapped out, printed and cycled into the current implemented menus. Cons Sometimes there are multiple recipes of the same/ similar name because their recipe catalogue is so vast that you have to verify you are grabbing the correct menu item when making changes or building a menu. Review Source BH Brenda H. CDM Hospital & Health Care Used the software for: 2+ years ### "Dislike the menu card program" December 29, 2023 4.0 Not including the meal card program the program is good. Pros It was easy to use getting started after educated. Cons Some of our UMR doesn't flow over to the program like it is supposed to. We are using the Meal Card program with menus printed on them for our residents to choose their preferences on. Since we have a large selection of foods, I am not always able to print all 3 meals on the same sheet of paper than causes problems in the kitchen where the meal is prepped and plated. I have found that if I take food preferences off such as drinks and dislikes is the only way I can print the menu's with all 3 meals on one sheet of paper. Review Source KC Kimberly C. Food and Nutrition Manager Hospital & Health Care Used the software for: 2+ years ### "Cdm review" December 28, 2023 4.0 It is the best system that I have worked with in my 25+ years as a Manager. Pros That you have option to make your own recipe Cons You can not add multiple diet orders to the ticket. example: CCHO/Small Portions or Gluten Free/ CCHO Review Source CW Caroline W. Clinical dietitian Hospitality Used the software for: 2+ years ### "Review" April 16, 2021 5.0 Overall experience has been satisfying. Entering house recipes is beneficial for resident and/or local favorites. Still learning various functions to improve our service. Pros Site is very easy to work through. Site has a lot of information that is useful in operation. Cons There are areas that could be upgraded to work together better and not have to go out and come back in to document. Tableside order tracking is great, however, if you have to do multiple reprints d/t the printer malfunctioning or other technical difficulty, you have to go back through the list of residents multiple times. It would be helpful if you could choose more than one resident if needed at a time to reprint. Review Source Response from Health Technologies April 21, 2021 Thank you for sharing these opportunities for improvement, our team is committed to continuous enhancement. pG penelope G. Certified Dietary Manager Food Production Used the software for: 2+ years ### "Work smarter not harder!" April 16, 2021 4.0 Since the first time I used it, it has been a life saver and a time saver. The system works so good with the open dining life style. I wouldn't go back to the old style again. Pros That is so easy to use, even people who are not tech savvy have an easy time learning how to use the tablet. Cons I don't really have anything that I don't like about the software. It updated and it works. Reason for choosing DiningManager We didn't look any further it was a prefect fit. Review Source PR Phil R. Food Service Director/CDM/CFPP Hospital & Health Care Used the software for: 2+ years ### "Love the system!!" April 16, 2021 5.0 I have had a great experience with this program, and Health technology team is a phone call away if there is a question or concern. Pros Very user friendly, meal manager, recipes meal cards are easily accessed, Love all of the different report optins. Cons No issues or problems with the system. All of the software features work very well for me. Review Source RH Ruth H. Dining Services Director Hospital & Health Care Used the software for: 2+ years ### "Time Saver" April 16, 2021 5.0 With using this program I can ensure that ALL staff are aware of any allergies , fluid restrictions, etc. that a resident may have. Pros The support you receive from Health Technologies if you have a problem OR would like something added to the program. Cons On some applications you are only allowed to print up to 7 days. Review Source JB Jane B. CDM Hospital & Health Care Used the software for: 1-2 years ### "Great Program" April 15, 2021 4.0 My experience has been great so far. Pros The ease of creating menus and the customer service provided. Cons A couple of features that would make it easier to get nutrition levels where you need them Review Source NP Nathan P. CDM Food Production Used the software for: 6-12 months ### "Dining RD Review" April 16, 2021 5.0 its been a good experience, customer service is helpful as well Pros Easy to navigate tabs and when you need something that is not visable easily, you can usually navigate pretty quickly and find what you need Cons nothing really, it all works pretty smoothly Reason for choosing DiningManager it was set up already Review Source Similar Products Featured ## Related categories [Food Service Management](https://www.capterra.com/food-service-management-software/)[Nursing Home](https://www.capterra.com/nursing-home-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.