--- title: "Zipline Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zipline Software - reviews, pricing plans, popular comparisons to other Learning Experience Platform products and more." source_url: "https://www.capterra.com/p/218239/Zipline/" page_type: "product" language: "en" --- # Zipline Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zipline ## What is Zipline? Zipline is how best-in-class retailers bring brand strategies to life in stores. An AI-powered platform for operational excellence, Zipline brings together frontline communications, task management, resources, learning, insights, and more, so everyone feels connected to the brand and inspired by their work. The company has an NPS of 89 and was named to the Inc. 5000 list of fastest growing private companies. CBInsights ranked Zipline as one of the 100 most promising B2B retail tech companies. Today, more than 130 brands like Sephora, Bath and Body Works, The Fresh Market, and AEO, Inc. depend on Zipline to align and empower their store teams worldwide. ## What is Zipline used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Task Management](https://www.capterra.com/task-management-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zipline?[Manage this product listing](https://www.g2.com/products/zipline/claim_requests/new?auto=true) ## Zipline Overview Updated September 2026 AI summary Zipline supports enterprise and midsize organizations in managing employee communication, engagement, and workforce coordination across multiple channels. Covering categories such as internal communications, training, task management, and mobile learning, it offers tools for targeted messaging, campaign management, real-time updates, onboarding, collaboration, and reporting. Deployment options include web, cloud, and a range of desktop and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zipline 4.7 (14) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (14) Ease Of Use 4.7 (22,764) Value For Money 4.7 (10) Value For Money 4.5 (15,320) Customer Service 4.9 (13) Customer Service 4.6 (13,577) ## Zipline alternatives [4.8 (119)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [HulerHub](https://www.capterra.com/p/230087/Huler-Hub/) [4.9 (89)](https://www.capterra.com/p/230087/Huler-Hub/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230087/Huler-Hub/) Highest Rated [Zulip](https://www.capterra.com/p/197945/Zulip/) [4.9 (196)](https://www.capterra.com/p/197945/Zulip/reviews/) Starting price $6.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197945/Zulip/) [View all alternatives](https://www.capterra.com/p/218239/Zipline/alternatives/) ## FAQs about Zipline Overview ### Which roles and teams benefit most from Zipline? Zipline is most used by retail communications teams, store operations leaders, and frontline managers who need to distribute updates, align teams, and confirm task execution across locations. Executives and management use it to improve visibility into field activity, while support roles rely on it to keep daily workflows organized and consistent. Answer based on 14 reviews Overview ### What company size and specific industries is Zipline built for? Zipline is designed for enterprise retail brands with distributed store teams, especially companies in beauty, personal care, grocery, and apparel. It is used by large, multi-location organizations such as Sephora, Bath & Body Works, The Fresh Market, and AEO, Inc. to coordinate teams across global stores. Features and Usability ### What are the key features of Zipline? Zipline offers employee communications, learning management, and workflow management features. Core capabilities include content management, content library, multi-channel communication, alerts/notifications, audience targeting, and mass notifications. It also includes access controls/permissions, reporting/analytics, surveys & feedback, task management, and mobile access for training, engagement, and internal updates. Integrations ### Which third-party tools and platforms does Zipline integrate with? Zipline integrates with 11 third-party tools and platforms across identity, email, HR, and workplace systems, including BigQuery, Dayforce HCM, Docebo, Gmail, Microsoft 365, Microsoft Azure, Microsoft Outlook, Okta, ServiceChannel, UKG Pro, and Legion. Getting Started and Support ### What training and onboarding options does Zipline offer? Zipline provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Zipline offer? Zipline provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support, with chat suited to quick questions and the knowledge base and FAQ/forum better for self-service assistance. ## Features AI summary Based on 2,080 Learning Experience Platform reviews Capterra data shows that buyers of employee communication tools rank the following features as their top priorities: - **Communication Management** (**55%** of reviewers rated this feature as critical) - **Employee Database** (**53%**) - **Mobile Access** (**63%**) Zipline supports all three of the top features buyers look for in employee communication tools: **Communication Management**, **Employee Database**, and **Mobile Access**. Together, these capabilities help businesses keep staff informed, maintain accurate employee records, and give teams access to updates from anywhere, allowing teams to communicate more clearly and stay connected across locations. Mobile Access 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Activity/News Feed 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Continuous profile-based stream of news and activity Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Document Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Email-to-Task Conversion 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Convert emails into tasks Zipline 98 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activities: Any action a user can perform in the system can be specified as an automated action. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio/Video Messaging: Record and send audio and/or video files by online message or chat - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Bite-Sized Learning: Learning content offered in small, focused chunks covering a single skill or topic. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Course Management: Create, organize, and assign courses to users - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email-to-Task Conversion: Convert emails into tasks - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - In-Store Execution: Handle all promotion activities and brand strategy for products at retail stores - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Learning Management: Organize and track educational activities - Live Chat: Ability to chat online in real time - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Tracking: Monitor the progress of projects from start to finish - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Quizzes: Brief assessments used to measure knowledge and skills - Read Receipts: Ability to see if recipient has viewed/opened the message - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retailer: Analyze the performance of each retailer to identify issues and optimize execution - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Sub-Task Management: Split and manage tasks into individual components - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Team: Monitor team performance metrics such as territory coverage or amount of new sales - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - To-Do List: A digital list of items that need to be completed - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Management: Track employee/learner's progression through training programs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (14) 4.4 Based on 14 reviews ## Pricing Value for money 4.7 (10) ### Starting price Free trial available Value for money 4.7 (10) 4.7 Based on 10 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ Docebo](https://www.capterra.com/p/127213/Docebo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (13) 4.9 Based on 13 reviews ## User reviews Overall rating 4.7 Based on 14 reviews Filter by rating 5(12) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent JM Joanne M. Management Pharmaceuticals ### "Amazing Company Portal Site ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2025 I no longer need hundreds of emails daily. I go to ZIPLINE several times a day. My direction for my days comes from the site. Links to all my tools that I need. It’s all right there in one place. Pros The ease of use as well as the wealth of information that is available from your company on ZIPLINE. Everything is all in one place. Best company worksite I’ve been a part of. Cons When my employees signed up for the access there was some issues with passcodes. Whether instruction was poor Ziplines customer support are very helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EJ Emma J. First Assistant Manager Retail ### "Zipline - Useful and Expansive" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 31, 2025 9/10 Overall very pleased and think that Zipline is a helpful and useful tool for working amongst the team. Pros Gives access to tons of resources especially for management. Allows communication across the company so you can stay connected with your corporation and associates. Cons It can sometimes be difficult to navigate if you aren’t familiar with the quirks of Zipline. Takes some getting used to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Danielle B. Teacher assistant Consumer Services ### "Zipline leaves room for improvement" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 September 14, 2022 Not the best. I've used better. I can't even use it at home Pros It's easy to sign into if you are in the vicinity of your store Cons I can't access anything within the app unless I am within a certain distance of the store Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2022 Hi Danielle, Thanks for your feedback about Zipline. The experience you're having (not being able to access Zipline when you're not at work) is actually by design. Brands that use Zipline can, if they choose, require workers to be clocked-in or on-site before being able to access work documents. This is to protect the company from labor laws that govern what companies can have hourly workers do when they're not on the clock. If you have any questions or have feedback, we would love to hear it. You can access our support through the purple bubble in the app. Thank you! JS Jeanne S. Managing Director Construction ### "Excellent Tool Beyond the Retail Space" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2021 It's been really terrific. The people are awesome, the support is fantastic, and the software is top-notch. Pros Zipline had what we needed and is so easy to use. We work across North America, with licensees in the US and Canada. Each licensee is it's own business with a license to use our technology. We needed a central repository of information, task tracking, and communication, which fit Zipline perfectly. We love that we can customize our look & feel, build out visuals for our library folders, and that it's easy to learn and use. Cons So far, nothing. The only suggestion for improvement I've received is to add the ability to initiate an email from the system. That is, add a link / icon for a user to click on where it automatically creates a draft email with specific content. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) SharePoint was not working in our situation, required too much time/knowledge to configure, and didn't have the benefits of the communication and task tracking that Zipline offered. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JW Jason W. Manager, Store Communications Retail ### "Terrific Communication Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2021 Overall, our partnership with Zipline has been very positive. They have terrific customer support and always seem to find a way to help when we need it. Pros Zipline radically changed how we communication with our stores. The platform is so intuitive to use that it enabled a smooth rollout and our store teams enthusiastically adopted it. The search function is effective and efficient making it super easy for store teams to find the information they are looking for. The platform also makes it easy for our field managers to stay informed and understand the information that their stores received. At all levels, Zipline has enabled our organization to access our field communication and stay informed. Cons Zipline has been a willing partner and willingly accepts feedback and suggestions for their product, many of which they implement quickly. We are currently partnering with Zipline to provide more flexibility with tasks and assigning different types of tasks when needed in different situations. Reasons for choosing Zipline Zipline was far more intuitive and easy to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YC Yumi C. Communication Lead, APAC Apparel & Fashion ### "Zipline is the best communication tool ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2021 Pros I love the reporting the most! The reporting provides very clear insights into how the stores are performing with readership and task completion. Cons The heatmap feature on the calendar. We barely use it for any references so I can't really judge upon it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TR Taryn R. Manager - Store Communication Retail ### "American Eagle Outfitters Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2021 Very great all around! Pros I really like how easy the software is to use on both your PC & iDevice, the system is the same on both platforms. In addition, the support we receive from the team is next level and unlike any other vendor we have worked with before. Cons There are a few things we are hoping to grow with the platform over the next few years, but we know we will get there :) Switched from [Retail Execution Platform](https://www.capterra.com/p/87228/Retail-Execution-Platform/) We needed a platform that worked for our team and our field, Zipline was the right switch and had everything we wanted. Alternatives considered [WorkJam](https://www.capterra.com/p/161323/WorkJam/) [YOOBIC](https://www.capterra.com/p/155223/YOOBIC/) Reasons for choosing Zipline Usability and really they were best in class compared to all other partners! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ST Scott T. Manager, Global Retail Communications and Engagement Retail ### "Review of Retail Zipline (Communicator's Perspective)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2021 From the initial "explore" touchpoint, through implementation and on to "post launch" support, the Zipline team has been attentive, supportive and collaborative. I couldn't have asked for a better team to partner with (and I've experienced some rough integrations). Pros Zipline provides a straightforward, highly intuitive and user friendly platform for end users (stores) and HQ administrators. The platform allowed us to take communications out of emails, where they frequently got lost, and put them in a one-stop-shop location that's easily accessible. I've found huge value in the task functionality as it helps drive accountability, the resource library as it provides a well organized repository for "evergreen" resources my stores need and the incredibly robust search functionality. I also really appreciate all of the effort the Zipline team put into distribution flexibility. As a brand that serves five different countries (as of now), three of which require translated materials, having the flexibility to segment out messaging by distros has been incredibly beneficial. Cons I think Zipline does an exceptional job at product functionality, now I want them to focus on the overall aesthetics of the interface. In my mind, the next step is to make the tool feel more elevated (like many of the websites people visit when shopping). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TM Ted M. Retail Operations Manager Sporting Goods ### "Easy to Use and Intuative Task and Communications Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 18, 2021 Very positive. From product to Account Management to Sales Management. Still having monthly meetings with our Sales Exec six months after implementation. Pros Comparing to distributing all tasks and communications via email, Zipline provides for a single source of truth and does not rely on a single person to carry the message forward. The roll up reporting is great for upper field teams to stay on top of assinged tasks without having to physically be at a location. Cons At the field level, tasks can be deleted by any user. So, a Store Manager can create a Day Sheet task for a part time sales person, and that sales person can delete the task. Zipline is very open to suggestions to improve their product, so feedback about small things like this could result in changes to the platform to better serve the entire portfolio of customers. Reasons for choosing Zipline Cost, eaze of use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EP Elliott P. Senior Operations Specialist Retail ### "If you're in retail, you need this." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2021 Zipline is a platform that I actually look forward to using, and has made my work significantly easier and my business infinitely more efficient. We all know communication is key in everything eery company does - so the benefits we've received have spread across every facet of what we do. I couldn't imagine us working without it. Pros It seemed to be the only product on the market designed with the end-user in mind; the retail store team. Reports, analytics, roll-ups, etc are useless if the target of your communication can't get the basic information clearly and easily. Zipline was something that required no training for our team to use, it's so intuitive and clean that new hires can pick it up immediately and get going. This is even more significant when all of our training and on-boarding is hosted there! Cons I wish I had a bit more personal control in maintaining our user lists or editing certain areas of the site. But the customer service team are ever present, fast, efficient and seemingly prescient at times - all of that means it's really no bother to ask them to do what I need and it's usually done in less than 15 minutes. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Sharepoint wasn't intuitive, required too much knowledge to navigate resources, messages were often updated but not unilaterally and often leaving the old one inlace, causing confusion. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [StoreForce](https://www.capterra.com/p/154161/StoreForce/) [Zenput](https://www.capterra.com/p/139348/Zenput/) [Retail Execution Platform](https://www.capterra.com/p/87228/Retail-Execution-Platform/) Reasons for choosing Zipline Clean, easy to use, met our people were they needed communication, excellent customer service/support, great value, and the ability to work with an evolving product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/218239/Zipline/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.