# Wildix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Wildix Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more. Source: https://www.capterra.com/p/218251/Wildix --- # Wildix Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Wildix ## What is Wildix? Wildix is a sales-oriented unified communications platform for businesses needing to serve customers faster across multiple channels, do more with fewer resources, and empower mobile-first teams while maintaining security and efficiency. Sold through channel partners to over one million users globally, it unifies internal and external communications, bringing voice, video, messaging, screen sharing, collaboration and AI into one secure solution, accessible from desktop and mobile apps. The solution supports AI-powered insights, agentic automation and advanced analytics that help automate admin tasks, route inquiries intelligently and deliver smarter service. Wildix also offers optional hardware, SIP and a contact center solution with intelligent call distribution, omnichannel support (voice, chat, email, video), supervisor wallboards, real-time monitoring and historical reporting. With open APIs and 200+ integrations, Wildix connects seamlessly with CRMs, ERPs and other business tools. ## What is Wildix used for? [Unified Communications](https://www.capterra.com/unified-communications-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[VoIP](https://www.capterra.com/voip-software/) Overall rating Based on 209 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Wildix alternatives Highest Rated [4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (868)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/218251/Wildix/alternatives/) ## Who uses Wildix? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 204 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 204 reviews IT & Software Development 22% IT & Software Development 22% Entrepreneurs/ Owners 16% Administrative 13% Sales & Business Development 9% Others 40% Top industries Based on 204 reviews Telecommunications 51% Information Technology and Services 29% Computer Networking 8% Business Supplies and Equipment 6% Other 6% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.6 (138) 94.20% of 138 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Chat/Messaging 4.4 (111) 82.88% of 111 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system IVR 4.7 (83) 93.98% of 83 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Call Transfer 4.7 (81) 87.65% of 81 reviewers that rated this feature as important or highly important Transfers live calls to other agents Call Monitoring 4.2 (79) 81.01% of 79 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Routing 4.8 (73) 98.63% of 73 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Wildix 96 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing System that automatically dials calls Distribute/route/connect calls A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Provide agents with a typical response for common call subject matter Highlight specific time marks for annotation and review purposes Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Voice conversion to text Transfers live calls to other agents Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. Schedules callback times Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Create, edit, preview, and send faxes electronically Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks For Cloud-based phone system that sends and receives calls via the internet. Group messaging lets multiple people carry on a group conversation A call center that primarily receives calls, typically customer service focused Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Agents choose who to call and when Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Two-way actions and communication between multiple users in real time Transmit voice and other information digitally A call center that primarily makes calls, typically sales focused Organize and manage the accomplishments and development of employees or performance of applications or systems System calls multiple numbers at once and connects the agent to the first number that answers Arrange tasks based on the level of priority or urgency Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Monitor wait time and abandonment for incoming requests that have not been routed Preview and make real-time changes in the web content Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Digitally share screen view with others Allow users to access multiple services after entering their login credentials once Enables the connectivity to send and receive calls over the internet Send promotional campaigns or transactional messages via text messages Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Presenter can see and hear participants and vice versa Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Track revisions and updates made to files and navigate between different versions Record and playback video calls Connect with meeting participants remotely over video Upload or use pre-set virtual backgrounds during video meetings Voice messages are stored online and accessible via a visual interface Computer-based system that allows users to send and receive voice messages Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Transcribe voicemail audio messages to written text that is sent over email Get Advice We can help you find the software with the features you need. Features 4.6 (209) 4.6 Based on 209 reviews ## Pricing Value for money 4.2 (204) ### Starting price Free trial not available Value for money 4.2 (204) 4.2 Based on 204 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (205) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (205) 4.6 Based on 205 reviews ## User reviews Overall rating 4.7 Based on 209 reviews Filter by rating 5(157) 4(42) 3(8) 2(1) 1(1) Mentioned topic Sorted by most recent Lutz R. Inhaber Information Technology and Services ### "WILDIX - unsere Nummer 1 im UC-/TK-Markt!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Mit WILDIX haben wir ein Produkt an der Hand, welches den Kunden überzeugt und durch uns als Errichter einfach und schnell in Betrieb zu nehmen geht. Auch eine schrittweise Migration von bestehenden Altsystemen lässt sich hervorragend durchführen. Und bei Fragen findet man auch immer einen Ansprechpartner bei WILDIX. Pros An WILDIX gefällt uns die Zuverlässigkeit, das übersichtliche Lizenzsystem und die tollen Integrationsmöglichkeiten. Cons Das Design der alten Endgeräte haben einige Kunden bemängelt. Jetzt gibt es aber eine neue Serie, die gut ankommt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 26, 2026 Guten Tag, vielen Dank, dass Sie sich die Zeit für die Bewertung unserer Lösung genommen haben. Wir freuen uns sehr, dass Sie mit Wildix, insbesondere der Integrationsfähigkeit und Flexibilität zufrieden sind. Ihre Kritik nehmen wir gern auf und hoffen, dass die neuen Geräte eher dem Geschmack der Endkunden entsprechen. Viele Grüße, Ihr Wildix-Team AU Anonymous User Director Telecommunications ### "Wildix = Your Flexible Friend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2025 We have found the team at Wildix are helpful and are able to resolve any issues and give advice on set up and support of the system. Their new AI features will be of major benefit to new and existing customers. Pros Wildix can be used out of the box as a unified communication system or with some additional effort can be adapted to fit specific customer requirements. We have used Wildix where other vendor solutions would not deliver what the customer needed. Cons We had to invest time in training to learn how to configure the system, its not as intuitive as some systems, mainly because the system is capable of so much. As the system is intended for professionals to deploy on behalf of their customers the training issue is not a problem for a new customer to worry about. Switched from [Avaya Cloud Office](https://www.capterra.com/p/212483/Avaya-IP-Office/) Fibre upgrade meant that ISDN lines had to be retired Alternatives considered [3CX](https://www.capterra.com/p/158704/3CX/) [Cloudya](https://www.capterra.com/p/184983/NFON/) Reasons for choosing Wildix More flexible programming options which allowed greater functionility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2025 Thank you for the feedback. We’re really glad to hear our team has been helpful and that Wildix is giving you the flexibility to meet customer needs where other solutions couldn’t. It’s great to know the AI features are already being seen as a strong benefit, and we appreciate you sharing your experience with us. MB Martin B. Ing. HTL Telecommunications ### "Weltweit Einsatzbar" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 28, 2025 Eine Installation ist sehr schnell gemacht und man kann die PBX problemlos an einen zertifizierten Trunk anbinden. Pros Wildix ist weltweit einsetzbar, man muss für die Installation nicht Vorort gehen. Flexible Cloudlösung Cons Es sollte mehr Wert gelegt werden auf die Kompatibilität mit Jabra Headset. Kompatibilität mit Collaboration muss gewährleitet sein, da sonst die Kunden immer sagen mit Teams funktioniert es aber. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 26, 2026 Guten Tag, vielen Dank, dass Sie sich die Zeit für die Bewertung unserer Lösung genommen haben. Wir freuen uns sehr, dass Sie mit Wildix, insbesondere der Integrationsfähigkeit und Flexibilität zufrieden sind. Ihre Kritik nehmen wir gern auf und werden an der Kompatibilität mit Drittanbietern arbeiten. Viele Grüße, Ihr Wildix-Team Ouziel M. DIRECTOR Computer Hardware ### "Satisfait ." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 27, 2025 complete and intuitive solution, easy to program, works well . . Pros The functionalities are unlimited, we can develop very advanced functionalities. . Cons a little expensive . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2025 Thank you for sharing your valuable feedback! We’re glad to hear you find Wildix complete, intuitive, and easy to program, with the flexibility to develop advanced functionalities. We appreciate you taking the time to share your experience. Faize A. Managing Partner Telecommunications ### "A brand with a growth mindset" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2025 Wildix has a great team of people who love the brand and invest continuously in the growth and development of not only its solutions but the whole ecosystem of users and resellers. Pros I love the sales intelligence feature on Wildix X-bees - being able to quickly search for different topics and find relevant information is a time-saver. Also the ease of use of the interface and being able to change devices seamlessly during calls are unbeatable compared to the competition. Cons Lack of Turkish language support in the user interface at the moment - but hopefully that will change soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2025 Thank you for the feedback. We’re thrilled to hear your kind words about the team, the ecosystem, and the growth mindset behind Wildix. It’s great to know x-bees and its sales intelligence features are saving you time and delivering a strong user experience. We appreciate you sharing your perspective and support! LS Lukas S. Projektleiter Computer Software ### "User-friendly solution with great reception" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 November 25, 2025 We now support several customers and are satisfied with how it is received; the operation is user-friendly. Pros What I appreciated most was the simplicity of the system, as it made daily tasks easier, reduced training time for new users, and ensured that even complex processes could be handled smoothly without unnecessary complications Cons here are noticeable differences between the various operating systems, particularly when comparing the Apple and Android apps, as certain features and user experiences are not fully consistent across platforms Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 26, 2026 Hello, Thank you for taking the time to review our solution. We're delighted that you're satisfied with Wildix, particularly its simplicity. We appreciate your feedback and will work on standardizing the user experience across different operating systems. Best regards, Wildix Team PN Patrick N. Avant vente Telecommunications ### "WILDIX en Cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 24, 2025 Une expérience plutôt positive, pour déployer des clients sur notre cloud, avec des systèmes mutualisés Pros le multi-tenant pour nos solutions Cloud est un plus, et la gestion des licences est plutôt bien faite Cons le manque de postes du marché, obligeant a utiliser les postes WILDIX qui ne répondent pas nécessairement a une problématique business, et ne pas disposer de plusieurs PMS Alternatives considered [3CX](https://www.capterra.com/p/158704/3CX/) Reasons for choosing Wildix Je travaille sur les 3 logiciels, afin de ne pas être enfermé avec un editeur Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 29, 2025 Bonjour Patrick, merci pour votre retour et le temps pris pour partager votre expérience. Nous sommes ravis que nos solutions simplifient vos déploiements clients et apprécions vos retours pour continuer à améliorer nos solutions. FV Filippo V. Tecnico Informatico Business Supplies and Equipment ### "Una soluzione stabile e completa, con margini di miglioramento" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 20, 2025 Nel complesso l’esperienza è positiva: il sistema fa bene ciò per cui è pensato, offre un buon equilibrio tra funzioni e costi, e rimane una soluzione solida per chi cerca un PBX moderno senza complicazioni eccessive. Pros interfaccia semplice da usare sia per il personale tecnico che per gli utenti meno esperti. integrazione ben fatta tra telefoni, app e collaboration, con passaggio di chiamata e chat molto immediato. Cons Personalizzazioni più avanzate non sempre intuitive: alcune impostazioni richiedono passaggi tecnici non immediati Documentazione e corsi tecnici, da migliorare, soprattutto in italiano, e su semplicità di interrogazione. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2025 Hi Filippo, thank you for your feedback! We’re glad to hear you appreciate the system’s stability and ease of use. We’ve noted your comments about advanced customisations and documentation, we're already working to make both more intuitive and complete. Thank you for choosing Wildix! VR Vaino R. General manager Telecommunications ### "Wildix -Secure, Unified Collaboration with Flexibility and Depth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2025 Overall, my experience with Wildix has been very positive. It is a modern, secure, and feature rich unified communications platform that fits organizations needing an all in one solution for voice, video, messaging, and collaboration. While some special hardware is required in certain cases, for most customers the flexibility of installation and cloud architecture is a major advantage. For organizations that understand VoIP/UC or have technical support, Wildix offers excellent value and reliability—making sales, deployment, and support efficient and straightforward. However, for very small businesses with minimal IT resources, the administrative complexity, hardware limitations, and pricing model should be evaluated carefully. Training materials could also be improved for end users especially for shorter formats. If a company needs more than a basic phone system and values integrated messaging/video/voice along with strong security, Wildix is a highly compelling choice. But for the smallest organisations that only need a simple setup, the full capabilities of Wildix may be more than they need. Pros Speaking as both a local Wildix distributor and a daily end user, I can say the user interface is very intuitive especially for Collaboration, messaging, and X Bees. In our local market, one long standing challenge with global products has been local language support and the ability to adjust translations when needed. Wildix has solved this nicely. Switching between English and local language is smooth, and both technical staff and ordinary users find the portals easy to understand. The browser and mobile based apps have also made onboarding fast in organizations of any size. Wildix is secure by design. With earlier telecom systems, we often had long discussions with IT teams about firewall rules, VPNs, and external SBCs. Wildix changed that completely—WebRTC and native encryption meant that from day one we could deploy a secure solution without relying on external tools. It’s reassuring to tell customers that security is built in, not added later. Another major advantage is how Wildix brings voice, video, chat, messaging, and screen sharing together in one unified platform. Our technicians and office staff constantly use Wildix KITE to share files and screens, which makes internal processes much smoother. While some customers consider video less important, the integration of messaging and phone/video in one place remains a clear strength. From a hosting perspective, Wildix is extremely flexible. It can run on a customer’s local server, in our country local datacenter, or fully in AWS. This ensures support for modern features like transcription and AI driven functions. Overall, Wildix runs almost issue free, supports desk phones, mobile apps, and browser use, and is excellent for hybrid or remote work—something that became especially important during the COVID years. In our region, where most companies are small or small to medium, Wildix delivers very strong value compared to larger vendors. Cons Even though the Collaboration interface and mobile apps are intuitive, some users still need repeated training to avoid simple mistakes. For administrators or teams without VoIP experience, the system can require more effort and specialized help. Some customers want to reuse their existing phones or technical equipment. While this is sometimes possible, there are restrictions that can feel illogical. Hardware rental policies can also create confusion—certain devices are only available for rent, not purchase, which some customers don’t like. Pricing can also be challenging for very small companies. In some cases, customers must buy full feature packages even when they only need a few items. Because we need to provide local language documentation anyway, we often have to recreate training materials. The base documentation is sometimes too technical or not user friendly enough for end users. From a telecom and operational standpoint, updates should never be applied automatically without notifying partners or customers. Automatic updates have caused confusion, and not all new versions are fully stable. We need the ability to test updates on local installations before deploying them to customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2025 Hi Väino, Thank you for your detailed review and excellent rating. We’re glad Wildix’s security, flexibility, and unified features continue to support your business and clients effectively. We appreciate your feedback on training, hardware options, and updates, it’s invaluable in helping us improve. Thanks again for your continued partnership. GM Giovanni M. Imprenditore Telecommunications ### "WildIx UC Comm " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 15, 2025 Ottima esperienza di facile implementazione e fruizione. ottimo per implementare in pochi passi una infrastruttura di UC Communication Pros Facilità d’uso e completezza della soluzione. Soluzione a 360 gradi. Utile per qualsiasi tipo di infrastruttura sia per piccole realtà che per realtà strutturate. Cons Bisogna migliorare la qualità della voce guida sul voicebot. L’implementazione è molto intuitiva ma la risposta risulta essere ancora troppo lenta e macchinosa. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2025 Grazie per il feedback, Giovanni. Siamo felici che abbia apprezzato la facilità d’uso e la completezza della piattaforma. Stiamo già lavorando per migliorare la qualità della voce del voicebot e rendere le risposte ancora più rapide e naturali. La sua osservazione è molto preziosa per guidare questi sviluppi. [View all Reviews](https://www.capterra.com/p/218251/Wildix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Slack vs Wildix](https://www.capterra.com/compare/135003-218251/Slack-vs-Wildix)[Microsoft Teams vs Wildix](https://www.capterra.com/compare/168668-218251/Microsoft-Teams-vs-Wildix)[Zoom Workplace vs Wildix](https://www.capterra.com/compare/144037-218251/Zoom-Video-Conferencing-vs-Wildix)[LiveAgent vs Wildix](https://www.capterra.com/compare/102188-218251/LiveAgent-vs-Wildix)[Flock vs Wildix](https://www.capterra.com/compare/151072-218251/Flock-vs-Wildix)[3CX vs Wildix](https://www.capterra.com/compare/158704-218251/3CX-vs-Wildix)[Nextiva vs Wildix](https://www.capterra.com/compare/175788-218251/Nextiva-vs-Wildix)[Webex Suite vs Wildix](https://www.capterra.com/compare/218251-237272/Wildix-vs-Webex) [Ringover vs Wildix](https://www.capterra.com/compare/169627-218251/RingOver-vs-Wildix)[RingEX vs Wildix](https://www.capterra.com/compare/218251-242188/Wildix-vs-RingCentral-MVP)[Bitrix24 vs Wildix](https://www.capterra.com/compare/113540-218251/Bitrix24-vs-Wildix)[Glassix vs Wildix](https://www.capterra.com/compare/218251-10011687/Wildix-vs-Glassix)[Intermedia Unite vs Wildix](https://www.capterra.com/compare/181373-218251/Unite-vs-Wildix)[RingCX vs Wildix](https://www.capterra.com/compare/218251-242186/Wildix-vs-RingCentral-Contact-Center)[GoTo Connect vs Wildix](https://www.capterra.com/compare/163604-218251/GoTo-Connect-vs-Wildix)[Telnyx Suite vs Wildix](https://www.capterra.com/compare/173804-218251/Telnyx-vs-Wildix)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)