# Wildix Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Wildix Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more.

Source: https://www.capterra.com/p/218251/Wildix/pricing

---

# 

 Wildix Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Wildix

## What is Wildix?

Wildix is a sales-oriented unified communications platform for businesses needing to serve customers faster across multiple channels, do more with fewer resources, and empower mobile-first teams while maintaining security and efficiency. Sold through channel partners to over one million users globally, it unifies internal and external communications, bringing voice, video, messaging, screen sharing, collaboration and AI into one secure solution, accessible from desktop and mobile apps. The solution supports AI-powered insights, agentic automation and advanced analytics that help automate admin tasks, route inquiries intelligently and deliver smarter service. Wildix also offers optional hardware, SIP and a contact center solution with intelligent call distribution, omnichannel support (voice, chat, email, video), supervisor wallboards, real-time monitoring and historical reporting. With open APIs and 200+ integrations, Wildix connects seamlessly with CRMs, ERPs and other business tools.

## What is Wildix used for?

[Unified Communications](https://www.capterra.com/unified-communications-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[VoIP](https://www.capterra.com/voip-software/)

Top alternative

Featured

Overall rating

Based on 209 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Wildix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://wildix.com&name=Wildix)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Wildix

4.7 (209)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (209)

Ease Of Use

4.6 (22,590)

Value For Money

4.2 (204)

Value For Money

4.5 (15,176)

Customer Service

4.6 (205)

Customer Service

4.4 (13,441)

## Wildix alternatives

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/218251/Wildix/alternatives/)

## Who uses Wildix?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.6 (138)

94.20% of 138 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Chat/Messaging

4.4 (111)

82.88% of 111 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

IVR

4.7 (83)

93.98% of 83 reviewers that rated this feature as important or highly important

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Call Transfer

4.7 (81)

87.65% of 81 reviewers that rated this feature as important or highly important

Transfers live calls to other agents

Call Monitoring

4.2 (79)

81.01% of 79 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Routing

4.8 (73)

98.63% of 73 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

Wildix 95 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Audio/Video Conferencing

System that automatically dials calls

Distribute/route/connect calls

A call center that both makes and receives calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Track and report on call outcomes

Manage and track all past and future calls.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Provide agents with a typical response for common call subject matter

Highlight specific time marks for annotation and review purposes

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Voice conversion to text

Transfers live calls to other agents

Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call.

Schedules callback times

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Computer-telephony integration is the use of computers to manage telephone calls

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Create, edit, preview, and send faxes electronically

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Group messaging lets multiple people carry on a group conversation

A call center that primarily receives calls, typically customer service focused

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Agents choose who to call and when

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Two-way actions and communication between multiple users in real time

Transmit voice and other information digitally

A call center that primarily makes calls, typically sales focused

Organize and manage the accomplishments and development of employees or performance of applications or systems

System calls multiple numbers at once and connects the agent to the first number that answers

Arrange tasks based on the level of priority or urgency

Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls

Monitor wait time and abandonment for incoming requests that have not been routed

Preview and make real-time changes in the web content

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Digitally share screen view with others

Allow users to access multiple services after entering their login credentials once

Enables the connectivity to send and receive calls over the internet

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Presenter can see and hear participants and vice versa

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Track revisions and updates made to files and navigate between different versions

Record and playback video calls

Connect with meeting participants remotely over video

Upload or use pre-set virtual backgrounds during video meetings

Voice messages are stored online and accessible via a visual interface

Computer-based system that allows users to send and receive voice messages

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Transcribe voicemail audio messages to written text that is sent over email

Get Advice

We can help you find the software with the features you need.

Features

4.6 (209)

4.6

Based on 209 reviews

## Pricing

Value for money

4.2 (204)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.2 (204)

4.2

Based on 204 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (205)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (205)

4.6

Based on 205 reviews

## User reviews

Overall rating

4.7

Based on 209 reviews

Filter by rating

5(157)

4(42)

3(8)

2(1)

1(1)

Mentioned topic

Sorted by most recent

Lutz R.

Inhaber

Information Technology and Services

### "WILDIX - unsere Nummer 1 im UC-/TK-Markt!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2025

Mit WILDIX haben wir ein Produkt an der Hand, welches den Kunden überzeugt und durch uns als Errichter einfach und schnell in Betrieb zu nehmen geht. Auch eine schrittweise Migration von bestehenden Altsystemen lässt sich hervorragend durchführen. Und bei Fragen findet man auch immer einen Ansprechpartner bei WILDIX.

Pros

An WILDIX gefällt uns die Zuverlässigkeit, das übersichtliche Lizenzsystem und die tollen Integrationsmöglichkeiten.

Cons

Das Design der alten Endgeräte haben einige Kunden bemängelt. Jetzt gibt es aber eine neue Serie, die gut ankommt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 26, 2026

Guten Tag, vielen Dank, dass Sie sich die Zeit für die Bewertung unserer Lösung genommen haben. Wir freuen uns sehr, dass Sie mit Wildix, insbesondere der Integrationsfähigkeit und Flexibilität zufrieden sind. Ihre Kritik nehmen wir gern auf und hoffen, dass die neuen Geräte eher dem Geschmack der Endkunden entsprechen. Viele Grüße, Ihr Wildix-Team

AU

Anonymous User

Director

Telecommunications

### "Wildix = Your Flexible Friend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2025

We have found the team at Wildix are helpful and are able to resolve any issues and give advice on set up and support of the system. Their new AI features will be of major benefit to new and existing customers.

Pros

Wildix can be used out of the box as a unified communication system or with some additional effort can be adapted to fit specific customer requirements. We have used Wildix where other vendor solutions would not deliver what the customer needed.

Cons

We had to invest time in training to learn how to configure the system, its not as intuitive as some systems, mainly because the system is capable of so much. As the system is intended for professionals to deploy on behalf of their customers the training issue is not a problem for a new customer to worry about.

Switched from

[Avaya Cloud Office](https://www.capterra.com/p/212483/Avaya-IP-Office/)

Fibre upgrade meant that ISDN lines had to be retired

Alternatives considered

[3CX](https://www.capterra.com/p/158704/3CX/)

[Cloudya](https://www.capterra.com/p/184983/NFON/)

Reasons for choosing Wildix

More flexible programming options which allowed greater functionility

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2025

Thank you for the feedback. We’re really glad to hear our team has been helpful and that Wildix is giving you the flexibility to meet customer needs where other solutions couldn’t. It’s great to know the AI features are already being seen as a strong benefit, and we appreciate you sharing your experience with us.

MB

Martin B.

Ing. HTL

Telecommunications

### "Weltweit Einsatzbar"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 28, 2025

Eine Installation ist sehr schnell gemacht und man kann die PBX problemlos an einen zertifizierten Trunk anbinden.

Pros

Wildix ist weltweit einsetzbar, man muss für die Installation nicht Vorort gehen. Flexible Cloudlösung

Cons

Es sollte mehr Wert gelegt werden auf die Kompatibilität mit Jabra Headset. Kompatibilität mit Collaboration muss gewährleitet sein, da sonst die Kunden immer sagen mit Teams funktioniert es aber.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 26, 2026

Guten Tag, vielen Dank, dass Sie sich die Zeit für die Bewertung unserer Lösung genommen haben. Wir freuen uns sehr, dass Sie mit Wildix, insbesondere der Integrationsfähigkeit und Flexibilität zufrieden sind. Ihre Kritik nehmen wir gern auf und werden an der Kompatibilität mit Drittanbietern arbeiten. Viele Grüße, Ihr Wildix-Team

Ouziel M.

DIRECTOR

Computer Hardware

### "Satisfait ."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 27, 2025

complete and intuitive solution, easy to program, works well . .

Pros

The functionalities are unlimited, we can develop very advanced functionalities. .

Cons

a little expensive .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2025

Thank you for sharing your valuable feedback! We’re glad to hear you find Wildix complete, intuitive, and easy to program, with the flexibility to develop advanced functionalities. We appreciate you taking the time to share your experience.

Faize A.

Managing Partner

Telecommunications

### "A brand with a growth mindset"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2025

Wildix has a great team of people who love the brand and invest continuously in the growth and development of not only its solutions but the whole ecosystem of users and resellers.

Pros

I love the sales intelligence feature on Wildix X-bees - being able to quickly search for different topics and find relevant information is a time-saver. Also the ease of use of the interface and being able to change devices seamlessly during calls are unbeatable compared to the competition.

Cons

Lack of Turkish language support in the user interface at the moment - but hopefully that will change soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2025

Thank you for the feedback. We’re thrilled to hear your kind words about the team, the ecosystem, and the growth mindset behind Wildix. It’s great to know x-bees and its sales intelligence features are saving you time and delivering a strong user experience. We appreciate you sharing your perspective and support!

LS

Lukas S.

Projektleiter

Computer Software

### "User-friendly solution with great reception"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

November 25, 2025

We now support several customers and are satisfied with how it is received; the operation is user-friendly.

Pros

What I appreciated most was the simplicity of the system, as it made daily tasks easier, reduced training time for new users, and ensured that even complex processes could be handled smoothly without unnecessary complications

Cons

here are noticeable differences between the various operating systems, particularly when comparing the Apple and Android apps, as certain features and user experiences are not fully consistent across platforms

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 26, 2026

Hello, Thank you for taking the time to review our solution. We're delighted that you're satisfied with Wildix, particularly its simplicity. We appreciate your feedback and will work on standardizing the user experience across different operating systems. Best regards, Wildix Team

PN

Patrick N.

Avant vente

Telecommunications

### "WILDIX en Cloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 24, 2025

Une expérience plutôt positive, pour déployer des clients sur notre cloud, avec des systèmes mutualisés

Pros

le multi-tenant pour nos solutions Cloud est un plus, et la gestion des licences est plutôt bien faite

Cons

le manque de postes du marché, obligeant a utiliser les postes WILDIX qui ne répondent pas nécessairement a une problématique business, et ne pas disposer de plusieurs PMS

Alternatives considered

[3CX](https://www.capterra.com/p/158704/3CX/)

Reasons for choosing Wildix

Je travaille sur les 3 logiciels, afin de ne pas être enfermé avec un editeur

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 29, 2025

Bonjour Patrick, merci pour votre retour et le temps pris pour partager votre expérience. Nous sommes ravis que nos solutions simplifient vos déploiements clients et apprécions vos retours pour continuer à améliorer nos solutions.

FV

Filippo V.

Tecnico Informatico

Business Supplies and Equipment

### "Una soluzione stabile e completa, con margini di miglioramento"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 20, 2025

Nel complesso l’esperienza è positiva: il sistema fa bene ciò per cui è pensato, offre un buon equilibrio tra funzioni e costi, e rimane una soluzione solida per chi cerca un PBX moderno senza complicazioni eccessive.

Pros

interfaccia semplice da usare sia per il personale tecnico che per gli utenti meno esperti. integrazione ben fatta tra telefoni, app e collaboration, con passaggio di chiamata e chat molto immediato.

Cons

Personalizzazioni più avanzate non sempre intuitive: alcune impostazioni richiedono passaggi tecnici non immediati Documentazione e corsi tecnici, da migliorare, soprattutto in italiano, e su semplicità di interrogazione.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 12, 2025

Hi Filippo, thank you for your feedback! We’re glad to hear you appreciate the system’s stability and ease of use. We’ve noted your comments about advanced customisations and documentation, we're already working to make both more intuitive and complete. Thank you for choosing Wildix!

VR

Vaino R.

General manager

Telecommunications

### "Wildix -Secure, Unified Collaboration with Flexibility and Depth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2025

Overall, my experience with Wildix has been very positive. It is a modern, secure, and feature rich unified communications platform that fits organizations needing an all in one solution for voice, video, messaging, and collaboration. While some special hardware is required in certain cases, for most customers the flexibility of installation and cloud architecture is a major advantage. For organizations that understand VoIP/UC or have technical support, Wildix offers excellent value and reliability—making sales, deployment, and support efficient and straightforward. However, for very small businesses with minimal IT resources, the administrative complexity, hardware limitations, and pricing model should be evaluated carefully. Training materials could also be improved for end users especially for shorter formats. If a company needs more than a basic phone system and values integrated messaging/video/voice along with strong security, Wildix is a highly compelling choice. But for the smallest organisations that only need a simple setup, the full capabilities of Wildix may be more than they need.

Pros

Speaking as both a local Wildix distributor and a daily end user, I can say the user interface is very intuitive especially for Collaboration, messaging, and X Bees. In our local market, one long standing challenge with global products has been local language support and the ability to adjust translations when needed. Wildix has solved this nicely. Switching between English and local language is smooth, and both technical staff and ordinary users find the portals easy to understand. The browser and mobile based apps have also made onboarding fast in organizations of any size. Wildix is secure by design. With earlier telecom systems, we often had long discussions with IT teams about firewall rules, VPNs, and external SBCs. Wildix changed that completely—WebRTC and native encryption meant that from day one we could deploy a secure solution without relying on external tools. It’s reassuring to tell customers that security is built in, not added later. Another major advantage is how Wildix brings voice, video, chat, messaging, and screen sharing together in one unified platform. Our technicians and office staff constantly use Wildix KITE to share files and screens, which makes internal processes much smoother. While some customers consider video less important, the integration of messaging and phone/video in one place remains a clear strength. From a hosting perspective, Wildix is extremely flexible. It can run on a customer’s local server, in our country local datacenter, or fully in AWS. This ensures support for modern features like transcription and AI driven functions. Overall, Wildix runs almost issue free, supports desk phones, mobile apps, and browser use, and is excellent for hybrid or remote work—something that became especially important during the COVID years. In our region, where most companies are small or small to medium, Wildix delivers very strong value compared to larger vendors.

Cons

Even though the Collaboration interface and mobile apps are intuitive, some users still need repeated training to avoid simple mistakes. For administrators or teams without VoIP experience, the system can require more effort and specialized help. Some customers want to reuse their existing phones or technical equipment. While this is sometimes possible, there are restrictions that can feel illogical. Hardware rental policies can also create confusion—certain devices are only available for rent, not purchase, which some customers don’t like. Pricing can also be challenging for very small companies. In some cases, customers must buy full feature packages even when they only need a few items. Because we need to provide local language documentation anyway, we often have to recreate training materials. The base documentation is sometimes too technical or not user friendly enough for end users. From a telecom and operational standpoint, updates should never be applied automatically without notifying partners or customers. Automatic updates have caused confusion, and not all new versions are fully stable. We need the ability to test updates on local installations before deploying them to customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2025

Hi Väino, Thank you for your detailed review and excellent rating. We’re glad Wildix’s security, flexibility, and unified features continue to support your business and clients effectively. We appreciate your feedback on training, hardware options, and updates, it’s invaluable in helping us improve. Thanks again for your continued partnership.

GM

Giovanni M.

Imprenditore

Telecommunications

### "WildIx UC Comm "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 15, 2025

Ottima esperienza di facile implementazione e fruizione. ottimo per implementare in pochi passi una infrastruttura di UC Communication

Pros

Facilità d’uso e completezza della soluzione. Soluzione a 360 gradi. Utile per qualsiasi tipo di infrastruttura sia per piccole realtà che per realtà strutturate.

Cons

Bisogna migliorare la qualità della voce guida sul voicebot. L’implementazione è molto intuitiva ma la risposta risulta essere ancora troppo lenta e macchinosa.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2025

Grazie per il feedback, Giovanni. Siamo felici che abbia apprezzato la facilità d’uso e la completezza della piattaforma. Stiamo già lavorando per migliorare la qualità della voce del voicebot e rendere le risposte ancora più rapide e naturali. La sua osservazione è molto preziosa per guidare questi sviluppi.

[View all Reviews](https://www.capterra.com/p/218251/Wildix/reviews/)

Popular comparisons

[Slack vs Wildix](https://www.capterra.com/compare/135003-218251/Slack-vs-Wildix)[Microsoft Teams vs Wildix](https://www.capterra.com/compare/168668-218251/Microsoft-Teams-vs-Wildix)[Zoom Workplace vs Wildix](https://www.capterra.com/compare/144037-218251/Zoom-Video-Conferencing-vs-Wildix)[Flock vs Wildix](https://www.capterra.com/compare/151072-218251/Flock-vs-Wildix)[LiveAgent vs Wildix](https://www.capterra.com/compare/102188-218251/LiveAgent-vs-Wildix)[3CX vs Wildix](https://www.capterra.com/compare/158704-218251/3CX-vs-Wildix)[Nextiva vs Wildix](https://www.capterra.com/compare/175788-218251/Nextiva-vs-Wildix)[Webex Suite vs Wildix](https://www.capterra.com/compare/218251-237272/Wildix-vs-Webex)[Ringover vs Wildix](https://www.capterra.com/compare/169627-218251/RingOver-vs-Wildix)

[RingEX vs Wildix](https://www.capterra.com/compare/218251-242188/Wildix-vs-RingCentral-MVP)[Glassix vs Wildix](https://www.capterra.com/compare/218251-10011687/Wildix-vs-Glassix)[Bitrix24 vs Wildix](https://www.capterra.com/compare/113540-218251/Bitrix24-vs-Wildix)[Intermedia Unite vs Wildix](https://www.capterra.com/compare/181373-218251/Unite-vs-Wildix)[Mattermost vs Wildix](https://www.capterra.com/compare/170524-218251/Mattermost-vs-Wildix)[Pumble vs Wildix](https://www.capterra.com/compare/218055-218251/Pumble-vs-Wildix)[RingCX vs Wildix](https://www.capterra.com/compare/218251-242186/Wildix-vs-RingCentral-Contact-Center)[Telnyx Suite vs Wildix](https://www.capterra.com/compare/173804-218251/Telnyx-vs-Wildix) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)