# Page 3 | Wildix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Wildix the right Unified Communications solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/218251/Wildix/reviews

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Wildix

4.7 (209)

[View alternatives](https://www.capterra.com/p/218251/Wildix/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Wildix

## Showing most helpful reviews

Showing 51-75 of 209 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SW

Scott W.  
Managed Services  
Information Technology and Services  
Used the software for: 2+ years

### "Wildix: A seamless, modern unified communications platform!"

October 8, 2025

5.0

Wildix is taking communication into the future with modern platforms like X-bees and Collaboration 7, with built in transcription and AI to make people more productive. It has a familiar interface, so anyone using slack or teams should be comfortable and it gives you audio calls, video calls and chat all in one unified platform. Wildix API's and integration makes it simple to directly work with the PBX for developers, or to integrate telephony with many CRM's, SaaS tools - which again make end users more productive. Its easy to use for anyone and offers great value.

Pros

Wildix is a great unified communications platform, which can be used with a range of devices including physical handsets, mobile apps and browser-based communications, giving users a lot of flexibility on how they use the service. The best part for us is their SIP service, CLASSOUND. The call / audio quality is excellent, one of the best we've experienced and its all built into the PBX meaning its zero-touch configuration for deployment. The customer service team handle all port requests and it just makes life simple, having one point of contact for any issue.

Cons

No negatives to report - things go wrong for any provider from time to time.. but Wildix customer service / technical team are excellent at dealing with issues, keeping us updated and working together to find a solution. For example, we had a server issue with a new installation recently causing disruption to agents. Wildix quickly worked with us and upgraded the server overnight (at a time convenient to the end user) and no problems since.

Switched from

[Remote People](https://www.capterra.com/p/249878/Remote-People/)

To gain access to API's to integrate a phone system into a CRM - Wildix have extensive API options.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Scott! We’re glad Wildix is boosting productivity and flexibility for your team, and we appreciate your feedback on CLASSOUND and our responsive support.

BM

Benoit M.  
Responsable Pole Telecom  
Information Technology and Services  
Used the software for: 1-2 years

### "Another image of business telephony."

October 8, 2025

5.0

Wildix is ​​a very comprehensive product that offers unlimited possibilities in terms of telephony. We are very well supported by a very dynamic team. Our customers feel this and trust us.

Pros

What I liked about WILDIX is their comprehensive collaborative offerings and quality technical support.

Cons

What I liked less about Wildix is ​​the mandatory equipment rental on new ranges of equipment as well as the price increases every year even if you sign up.

Alternatives considered

[Centrex](https://www.capterra.com/p/193776/Centrex-CRM-Software/)

Reason for choosing Wildix

Collaborative offering as well as transcription of telephone calls and conferences

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Benoit! We’re glad to hear you value Wildix’s comprehensive features and strong technical support. We appreciate your feedback on equipment rental and pricing, which helps us consider ways to better meet partner needs.

IV

Ivan V.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "Hermes partner Wildix recensione"

October 9, 2025

3.0

Cosa mi è piaciuto: Soluzione completa e stabile, con buone prestazioni anche in ambienti complessi. Cosa migliorerei: Maggiore semplicità nella parte amministrativa e di gestione utenti/licenze.

Pros

Il sistema è stabile, semplice da gestire e funziona bene anche da remoto. L’interfaccia è chiara e gli utenti si abituano in fretta. Apprezzo molto che sia tutto integrato: telefoni, web e app.

Cons

A volte l’interfaccia web potrebbe essere più intuitiva per chi non è tecnico. Anche la gestione delle licenze potrebbe essere più flessibile, soprattutto nei rinnovi.

Alternatives considered

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

Reason for choosing Wildix

Per le funzionalità e integrazioni con più software

Switched from

[CLEARVIEW](https://www.capterra.com/p/10032664/CLEARVIEW/)

Per interesse in Wildix al posto di Swyx e per le sostituzioni Panasonic che non è più in produzione

Review Source

Response from Wildix OU

October 24, 2025

Grazie Ivan per la tua recensione! Siamo felici che tu apprezzi la stabilità e l’integrazione del sistema. Prendiamo nota del suggerimento sulla gestione licenze e interfaccia: il tuo contributo ci aiuta a migliorare continuamente.

DC

Daniel C.  
CFO  
Computer & Network Security  
Used the software for: 1-2 years

### "A Reliable and Modern Communication Solution"

October 9, 2025

5.0

Overall, our experience with Wildix has been positive. It has enhanced our internal communications and allowed us to manage calls more efficiently. With a few refinements, it could become even better

Pros

What I appreciated most is the seamless integration with our workflow, the intuitive user interface, and the prompt customer support.

Cons

Some modules could benefit from additional customization options or improved documentation. Occasionally we faced minor delays in advanced feature implementation.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Daniel! We’re glad to hear Wildix has improved your internal communications and workflow, and we appreciate your feedback on customization and documentation as we continue enhancing the platform.

GB

Gianni B.  
CSO  
Information Technology and Services  
Used the software for: 1-2 years

### "A system not a product"

October 9, 2025

5.0

My overall experience is positive: the system is robust, simple, and well-engineered, the hardware is complete and meets all needs, and the technical and sales support is always ready and available. Classound is an excellent service with extremely high quality.

Pros

The thing I mostly appreciate about Wildix is ​​that it is not only a product but a system made up of hardware, software and people.

Cons

Collaboration integration is limited to just two online services: GMail and Microsoft365. It would be better if the system also included other platforms, especially on-premise ones. Cassound not flat with Basic license.

Switched from

[3CX](https://www.capterra.com/p/158704/3CX/)

Because 3CX is not a system and has very limited support, plus it is complex to configure

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Gianni! We’re glad you value Wildix as a complete system and appreciate your feedback on integrations and licensing as we continue to improve.

MG

Michele G.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "Best UCaaS vendor"

October 10, 2025

5.0

We've been partner since 2019. We were looking for a UCC solution as we had a bad experience with another vendor. At the time we were selling traditional VoIP PBXs based on Asterisk with no real value for our customers. Moreover we knew that OPEX model was the future but we didn't know hot to start. When we got in touch with Wildix it found out they were different and it was exactly what we were looking for. They had a great UCC Solution, a great Customer Support and they taught us how to sell their products with an OPEX model. Moreover they don't sell directly to customers and really care about partner's ecosystem. We now have a solid MRR that's increasing month by month. Best choice ever.

Pros

They are always looking for innovation. They teach us how to sell their products They don't publish prices online

Cons

It's hard to find something not working with Wildix. Somebody would say prices, it could be but then you understand that's all about positioning and customer value, so price becomes less important.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Not flexible and outdated product. At the time it didn't have any contact list.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Michele! We’re thrilled to hear that Wildix has been the right fit for your business and that our UCC solutions, support, and partner-first approach have helped you build a solid and growing MRR. We appreciate your feedback.

MI

Maurizio I.  
Head of Cybersecurity Team  
Computer Networking  
Used the software for: 2+ years

### "Un prodotto di UC unico nel suo genere"

October 9, 2025

5.0

Wildix è una soluzione UC&C potente, sicura e altamente integrata, particolarmente adatta alle Aziende che cercano un sistema completo per la collaborazione e la telefonia cloud, on prem o ibrido. L'enfasi sulla "sicurezza by design" e sull'accesso WebRTC/browser-based sono tra i suoi maggiori vantaggi. I potenziali utenti dovrebbero tenere in considerazione che si tratta di un ecosistema proprietario che funziona al meglio con i prodotti Wildix e tramite la sua rete di partner. In generale è un prodotto altamente raccomandato per le Aziende di qualsiasi dimensione che danno priorità alla sicurezza, alla mobilità e a un sistema di comunicazione unificata tutto-in-uno

Pros

oluzione Basata su Browser Filosofia di sicurezza by Design Comunicazione Unificata Completa e Mobilità, BYOD Affidabilità e Supporto tramite qualificati \[nascosto contenuto sensibile\] Aggiornamenti di sicurezza e nuove features molto frequenti Compatibilità con device di terze parti ed al mondo API per la programmazione

Cons

Nessuno in particolare. Conosco ed installo i prodotti Wildix da quasi 2 decenni e i pochi difetti software sono stati sempre analizzati dal supporto e prontamente risolti con hotfix o patch.

Review Source

Response from Wildix OU

October 24, 2025

Grazie Maurizio per le tue parole e per la fiducia che ci accompagna da anni! Siamo felici che tu riconosca la solidità, la sicurezza e la completezza della nostra soluzione UC&amp;C. La tua esperienza pluriennale è per noi motivo di orgoglio.

FB

Fabio B.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Complete and reliable solution for business communications"

October 10, 2025

5.0

After two years of use in the IT sector, I can say that Wildix has genuinely improved our business communications. The ability to manage everything from a single platform - calls, video, chat, and CRM integration - has significantly simplified daily work. The time savings are tangible, especially thanks to automatic voicemail transcription. The ease of remote working and improved customer management have been concrete advantages for our small business. Technical support has always proven to be excellent. I recommend it without hesitation.

Pros

The comprehensive range of features offered: calls, video conferencing, chat, CRM integration, and mobile/web apps make Wildix a true all-in-one solution. The voicemail with automatic message transcription is particularly useful and saves a lot of time. Excellent for remote work and improving customer management. Technical support has always been prompt and efficient. Fair pricing compared to the value offered.

Cons

Honestly, I haven't encountered any significant issues. The system is stable, the features are well-suited to business needs, and the price-to-quality ratio is appropriate.

Switched from

[Asterisk](https://www.capterra.com/p/60249/Asterisk/)

unified communication, mobile app, cloud

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Fabio! We’re glad Wildix has simplified your communications, supported remote work, and improved customer management — we appreciate your positive feedback on our support.

cT

claudio T.  
Titolare  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "la Ferrari delle Unified Communications"

October 10, 2025

5.0

sono partener, dal 2013, la conosco dal 2008 con la ver 1.80. come dico sempre ai miei collaboratori io sono innamorato di wildix, per tutto il sistema per l'organizzazione, i prodotti.

Pros

La cosa più bella che ha wildix è la capacità come azienda di farti sentire sempre una grande squadra anche quando le cose non vanno bene, grazie all'approccio continuo del nostro Partner Development Manager. il punto di forza è sopra tutto l'assistenza, sono super disponibili e hanno sempre una risoluzione ad ogni problema, il sistema è molto facile da configurare a lato tecnico e anche a lato utente.

Cons

la cosa meno bella: sono un po' rigidi sulle strade dei partener, mi spiego se un partener vorrebbe attuare un percorso di gestione diverso dal loro, l'uso obbligato della pipeline e tutto il software delle volte è un po' deleterio per piccole aziende. anche se abbiamo una piccola integrazione da fare diventa un po' difficile gestione e si mette di traverso.

Switched from

[smartiCloud](https://www.capterra.com/p/215101/smartiCloud/)

quando ho fatto il cambio usavo promelit analogico

Review Source

Response from Wildix OU

October 24, 2025

Grazie Claudio per la tua fedeltà e per le belle parole! Siamo onorati di accompagnarti da tanti anni e di essere parte integrante del tuo successo. Apprezziamo anche il tuo suggerimento e continueremo a lavorare per rendere sempre più flessibile la gestione dei partner.

QB

Quentin B.  
Responsable Technique  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Une intégration quotidienne fluide qui optimise notre productivité"

October 6, 2025

5.0

Nous utilisons la solution quotidiennement, et l’intégration avec d’autres outils comme Zoho One et notre système de ticketing représente un véritable atout. Elle nous permet de centraliser les actions, d’éviter les allers-retours entre différentes plateformes, et de supprimer la saisie manuelle des numéros. Un gain de temps et d’efficacité très appréciable au quotidien.

Pros

L’interface Wildix se distingue par sa modernité, sa simplicité et son intuitivité. Déjà utilisateur de la solution "Collaboration", nous avons récemment migré vers "x-bees", qui apporte une nouvelle couche d’intelligence artificielle ainsi qu’une interface encore plus agréable à utiliser. Une évolution appréciable qui améliore clairement l’expérience utilisateur.

Cons

Certains éléments de l’interface ont évolué, comme la manière de composer les numéros, ce qui peut déstabiliser au début. Cependant, après un court temps d’adaptation, les habitudes reviennent naturellement. L’interface conserve l’ADN de la solution précédente tout en apportant une touche de modernité appréciable.

Review Source

Response from Wildix OU

October 17, 2025

Bonjour Quentin, nous sommes heureux de voir que les solutions Wildix contribuent à simplifier votre quotidien et à rendre votre travail plus fluide. Votre satisfaction nous motive à continuer d’innover pour mieux vous accompagner chaque jour.

Carlos P.  
Ceo  
Telecommunications  
Used the software for: 2+ years

### "Prepara para el presente futuro"

September 30, 2025

5.0

En general satisfactoria, mejor de lo esperado desde el inicio, contacto muy cercano tanto para ayuda de gestion como de soporte

Pros

Plataforma muy completa y preparada para integraciones con otros programas,ERP , CRM, con funciones de movilidad

Cons

Algunas notificaciones erroneas o malentendidas, a nivel de promociones o notificaciones de aumentos de precios y cambios de politicas

Reason for choosing Wildix

En principio por la facilidad a la hora de ofrecer el producto

Switched from

[Rainbow](https://www.capterra.com/p/180324/Rainbow/)

Por necesidades del mercado y solictudes de nuestros clientes

Review Source

Response from Wildix OU

October 2, 2025

¡Muchas gracias por tu valoración y por confiar en nosotros durante más de dos años! Nos alegra saber que la plataforma ha superado tus expectativas. Tomamos nota de tu comentario sobre las notificaciones para seguir mejorando la claridad y la experiencia de uso. Seguiremos trabajando para que Wildix continúe siendo la mejor opción para ti y tus clientes.

SV

Stephan V.  
Senior IT Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Wildix - DIE Telefonlösung"

September 30, 2025

5.0

Ich kenne Wildix seit einem Jahr und im Vergleich mit anderen Anbietern ist das Lizenz Modell sehr simpel aufgebaut.

Pros

Grenzenlose Möglichkeiten von Schaltungen und Schnittstellen zu Fremdsystemen. Es ist schnell einsatzbereit.

Cons

Bestellwesen. Mehrfachauthentifizierung. Statusanzeigen auf den Geräten sehr beschränkt einstellbar.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Wildix

Wildix bietet die Schnittstellen, die Anlage aus einer Branchenlösung zu konfigurieren

Switched from

[Pascom Cloud](https://www.capterra.com/p/203696/pascom-Cloud-PBX/)

Schnittstellen die beim alten Produkt fehlten

Review Source

Response from Wildix OU

October 2, 2025

Wir danken Ihnen herzlich für Ihr Feedback und freuen uns sehr, dass unsere Flexibilität und einfache Nutzbarkeit Sie überzeugt. Gern nehmen wir auch Ihren Input zum Bestellprozess auf und werden versuchen die Vorgänge zu optimieren. Ihr Feedback hilft uns bei diesem KVP.

VR

Verified Reviewer  
Ingeniero de Soporte  
Telecommunications  
Used the software for: 2+ years

### "Quality, price, value and leader in its field"

September 30, 2025

5.0

Overall, the experience has been excellent. They always know how to provide solutions for clients, and their response times are very fast in every way.

Pros

Wildix is ​​always at the forefront of technology, and its solutions can be adapted to various types of clients. Pay-as-you-go is the best.

Cons

For now, in my case, I'd just say it's a more visual option when working with Dialplan. It would make it faster when searching for a configuration or troubleshooting an issue.

Review Source

Response from Wildix OU

November 26, 2025

Thank you for your excellent review and for your continued partnership with Wildix. We’re delighted that you value our technology, adaptability, and fast support. We appreciate your suggestion regarding a more visual approach to Dialplan management, your feedback is valuable and will be shared with the wider team for consideration.

ML

Michael L.  
Fernmelder  
Computer Networking  
Used the software for: 1-2 years

### "Die perfekte PBX "

November 7, 2025

5.0

Meine Erfahrung mit WILDIX ist sehr positiv, es gibt nichts, was ich mit WILDIX einrichten kann. Zu jedem Wunsch gibt es eine Lösung

Pros

Mir hat die Flexibilität gefallen von WILDIX. Die Einfachheit um Lösungen anzuwenden. Das Produkt lässt sich in jeder Branche anwenden.

Cons

Es gibt eigentlich keine Punkte die mir an WILDIX nicht gefallen. Vielleicht, dass es in der Öffentlichkeit noch nicht so bekannt ist.

Review Source

Response from Wildix OU

December 2, 2025

Guten Tag, herzlichen Dank für Ihre hervorragende Bewertung und die volle Punktzahl! Es freut uns sehr zu hören, dass Sie Wildix als flexible, leistungsstarke und vielseitig einsetzbare PBX-Lösung erleben. Besonders Ihre Aussage, dass sich für jeden Wunsch eine passende Lösung finden lässt, macht uns wirklich stolz. Ihre Wertschätzung für die Einfachheit unserer Plattform und die unkomplizierte Umsetzung von Projekten ist für uns ein großes Kompliment. Auch die Anmerkung zur öffentlichen Bekanntheit nehmen wir gerne auf – wir arbeiten kontinuierlich daran, Wildix noch sichtbarer zu machen. Vielen Dank für Ihr Vertrauen und Ihre positive Erfahrung. Wir freuen uns auf viele weitere erfolgreiche Projekte mit Ihnen. Beste Grüße, Ihr Wildix Team

Benjamin A.  
Responsable du service téléphonie et accès internet  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Une solution stable et facile"

November 5, 2025

5.0

un système suivi et mis a jour régulièrement dans un but d'optimisation et non de correction. le support technique est particulièrement compétent.

Pros

la facilité et la stabilité du système. cross plateforme est un avantage incontestable pour les personnes qui se déplace beaucoup.

Cons

rien de particulier j'utilise le système depuis la version 3.20 sans jamais avoir eu de problème contraignants.

Alternatives considered

[STARFACE](https://www.capterra.com/p/175466/STARFACE/)

Reason for choosing Wildix

bien plus puissant et personnalisable, presque sans limite.

Review Source

Response from Wildix OU

December 8, 2025

Bonjour Benjamin, merci pour votre confiance et votre fidélité ! Nous sommes ravis de savoir que les solutions Wildix vous apportent satisfaction et répondent à vos attentes depuis toutes ces années.

VR

Verified Reviewer  
Network Specialist  
Telecommunications  
Used the software for: 2+ years

### "Willo for Wildix"

November 10, 2025

5.0

In generale l'esperienza è positiva, perché ci consente di offire ai nostri clienti una soluzione di fonia rapida e di alto livello.

Pros

Di Wildix mi piace la semplicità di installazione e configurazione, tutte le possibili integrazioni, la semplicità nel fare troubleshooting, il "no client installation".

Cons

Quello che non mi piace tanto di Wildix è il prezzo un po' troppo elevato, il fatto che i prezzi cambiano a piacere di Wildix, mentre magari noi al nostro cliente abbiamo fatto un preventivo con un certo canone mensile che poi va adeguato, subendo noi l'aumento. Un'altra cosa che non mi piace, è la qualità dei prodotti. Abbiamo sempre avuto problemi con i telefoni, soprattutto con le cornette e con i cavi che causano rumori durante la conversazione.

Alternatives considered

[Asterisk](https://www.capterra.com/p/60249/Asterisk/)

Reason for choosing Wildix

Per le soluzioni piccole e con pochissime richieste. Tipo un semplice centralino con 4/5 interni che non devono fare cose avanzate

Review Source

Response from Wildix OU

December 2, 2025

Grazie per il suo contributo. Siamo felici che apprezzi semplicità di installazione, troubleshooting e integrazioni. Prendiamo molto seriamente i commenti su prezzi e qualità dei dispositivi: li abbiamo già condivisi internamente per valutare miglioramenti concreti nelle prossime revisioni.

MD

Massimiliano D.  
Resp.tecnico  
Telecommunications  
Used the software for: 2+ years

### "La mia recensione dopo 5 anni di installazioni wildix"

November 10, 2025

4.0

La mia esperienza è estremamente posisitiava, devo dire che dal punto di vista tecnico non ho mai avuto grossi problemi di funzionamento, il servizio classound è stato sempre funzionale e puntuale. Siamo riusciti sempre in grandi linee a soddisfare le richieste dei nostri clienti che ritengono il prodotto valido soprattutto da chi proviene da altri sistemi telefonici voip.

Pros

Ciò che mi è piaciuto di più di Wildix è la stabilità del prodotto e la facilità di configurazione dei servizi "base".

Cons

Ciò che mi piace meno sinceramente è l'impossibilità di approvvigionare apparechiature di terze parti, sarebbe utile poterlo fare su quei clienti che vorrebbero sfruttare i propri apparecchi Voip, per questo motivo spesso non è stato possibile finalizzare trattative di vendita. Dal punto di vista commerciale riguardo Classound sarebbe il massimo se fosse possibile avere un bundle unico condiviso per tutti gli utenti del pbx, perchè diventa difficile e poco competitivo chiudere vendite su pbx con molti interni.

Review Source

Response from Wildix OU

December 2, 2025

Grazie Massimiliano per i suoi cinque anni di esperienza condivisi. Siamo felici che stabilità e configurazione semplice siano stati punti di forza per voi. Abbiamo preso in seria considerazione i suggerimenti sull’utilizzo di apparecchi di terze parti e sul modello Classound: feedback molto utile per le future evoluzioni commerciali.

DO

Davide O.  
technical  
Telecommunications  
Used the software for: 2+ years

### "The evolution of Wildix"

October 13, 2025

5.0

Our overall experience with Wildix has been excellent. As mentioned earlier, the switchboard allows us to configure all customer requests in a comprehensive and straightforward manner. In addition to this, with the latest AI integrations, Wildix is evolving into a platform that goes beyond a simple telephone switchboard.

Pros

The ease of configuration of the WMS with continuous updates and new features being added all the time. Technical support always available.

Cons

The least appreciated features are the difficulty in searching for numbers in the directory and changing the extension options directly on the landline telephone. The inability to disable automatic updates on the WMS.

Switched from

[OXO Connect](https://www.capterra.com/p/213692/OXO-Connect/)

It was much more flexible than Alcatel, and we wanted to start offering VOIP systems.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Davide! We really appreciate your thoughtful feedback and are glad to hear how much you value the flexibility and evolution of Wildix. It’s great to know the WMS configuration and continuous updates are making a difference for you. We’ll share your input on directory searches and update options with our product team.

JS

Julián S.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "El buque insignia de las UCAAS"

November 5, 2025

5.0

Es un gran producto que permite la gestión de las Comunicaciones Unificadas de la empresa., sea del tamaño que sea.

Pros

Su versatilidad y prestaciones avanzadas. Es un todo en uno en Comunicaciones Unificadas (voz, video, SMS, fax, móvil, etc.) y se pueden gestionar cientos de sedes, incluso en diferentes países y continentes con total precisión.

Cons

A veces las actualizaciones no son todo lo rápidas que deberían ser. El cualquier caso, el sistema es extremadamente estable.

Review Source

Response from Wildix OU

November 28, 2025

¡Gracias por tu valoración! Nos alegra saber que la versatilidad y prestaciones de nuestra solución están cumpliendo con vuestras expectativas. Tomamos nota sobre la velocidad de algunas actualizaciones y seguiremos trabajando para optimizar nuestros ciclos sin comprometer la estabilidad del sistema.

Oscar S.  
IT  
Computer Networking  
Used the software for: 1-2 years

### "A very good solution for your company's communications"

September 30, 2025

5.0

My experience with Wildix I would rate as very good. I think they have a very good product adaptable to any company of any size.

Pros

The versatile solution it offers for the company's unified communications. Communication with support is very agile and fast. At a commercial level, they have many e-learning tools to train staff with their solutions.

Cons

Perhaps the bureaucracy when introducing an opportunity. When a process gets stuck, it is difficult to obtain a quick and agile solution.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Oscar, for your positive review and for sharing your experience. We’re pleased to hear that you find Wildix adaptable, versatile, and well-supported, and that our training resources have been valuable for your team. We appreciate your feedback regarding process efficiency and will take your comments into consideration as we continue refining our partner experience.

VR

Verified Reviewer  
Back Office  
Telecommunications  
Used the software for: 1-2 years

### "G&B CLOD review "

November 10, 2025

5.0

Overall, we can describe our experience with WILDIX as excellent. Without a doubt, over many years we have acquired a great deal of expertise thanks to the fantastic sales, technical and marketing teams, giving us a significant boost in terms of our professional growth.

Pros

We have been partners for years now, in these years we have had the opportunity to grow professionally supported by an excellent team both in the commercial field but, above all, in the technical one

Cons

The only flaw, if we want to call it that, is that in many years of collaboration, we have sometimes encountered a lack of flexibility with regard to special discounts for large companies.

Review Source

Response from Wildix OU

December 11, 2025

Hello, Thank you for your fantastic feedback and perfect rating. We’re delighted to hear that your experience with Wildix has been excellent and that our teams have supported your growth over the years. We appreciate your note on flexibility for larger deals, feedback like this helps us identify areas for improvement. It’s a pleasure to have you as a valued partner.

CS

Christoph S.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "We tried 5 phone systems and Wildix came out on top."

September 30, 2025

5.0

Very good, we tested 5 other systems before, and only Wildix was able to meet our needs. Compared to the competition it is just so much easier to set up and support.

Pros

That it runs almost issue free. We have 30+ customers on Wildix, and if an issue occurs, which is very rare on its own, it is 90% not Wildix related.

Cons

They focus a lot on the needs of big companies, and i think sometimes the needs of smaller companies come a bit short. For instance, the new Collaboration 7 is very good, but a bit complex when all you want to do is simpler phone system stuff, as a lot of smaller companies do.

Switched from

[PBXact](https://www.capterra.com/p/213663/PBXact/)[3CX](https://www.capterra.com/p/158704/3CX/)[Cloudya](https://www.capterra.com/p/184983/NFON/)

3CX could not do what we wanted to do. It was missing a lot of key features.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Christoph, for your thoughtful review and for choosing Wildix after such a thorough evaluation. We’re glad to hear that our platform’s reliability, simplicity, and feature set have met your expectations and those of your customers. We appreciate your perspective regarding smaller business needs and the complexity of advanced features, feedback like this helps us ensure our solutions remain accessible and effective for all types of users.

DP

David P.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "Wildix review"

October 23, 2025

5.0

Wildix are innovative and supportive and as a company, we have benefited considerably by partnering with them.

Pros

The Wildix Team are fantastic to work with, always eager to assist with changing requirements and support. Customer Support is very responsive and always manages to fix issues fast

Cons

Product documentation is very technical and aimed at support staff. Would be great to have some cheat sheets for end users.

Switched from

[Grandstream Wave](https://www.capterra.com/p/168626/Grandstream-Wave/)

Wildix had WebRTC and a number of other services that I required

Review Source

Response from Wildix OU

November 26, 2025

Thank you, David, for your kind words and continued partnership. We’re thrilled to hear that our innovation and support have helped your business succeed. Your feedback about end-user documentation is invaluable — we’re working on making our resources more accessible for all users, including quick-reference guides and cheat sheets. We look forward to continuing to grow together!

Faize A.  
Managing Partner  
Telecommunications  
Used the software for: 1-2 years

### "A brand with a growth mindset"

November 27, 2025

5.0

Wildix has a great team of people who love the brand and invest continuously in the growth and development of not only its solutions but the whole ecosystem of users and resellers.

Pros

I love the sales intelligence feature on Wildix X-bees - being able to quickly search for different topics and find relevant information is a time-saver. Also the ease of use of the interface and being able to change devices seamlessly during calls are unbeatable compared to the competition.

Cons

Lack of Turkish language support in the user interface at the moment - but hopefully that will change soon.

Review Source

Response from Wildix OU

December 23, 2025

Thank you for the feedback. We’re thrilled to hear your kind words about the team, the ecosystem, and the growth mindset behind Wildix. It’s great to know x-bees and its sales intelligence features are saving you time and delivering a strong user experience. We appreciate you sharing your perspective and support!

Andreas B.  
Prokurist CTO  
Information Technology and Services  
Used the software for: 6-12 months

### "Effiziente und flexible Kommunikationslösung für modernes Arbeiten"

October 1, 2025

5.0

Wir sind seit Mitte des Jahres Wildix Partner und setzen die Lösung auch intern ein. Die Funktionen und Integrationen erleichtern zahlreiche Arbeitsabläufe, verbessern die Erreichbarkeit und machen die Kommunikation effizienter. Besonders positiv ist, dass Wildix sowohl für kleine Teams als auch für größere Unternehmen hervorragend skalierbar ist. Der Support und die Zusammenarbeit sind zuverlässig, was uns die Entscheidung für Wildix zusätzlich bestätigt.

Pros

Die einfache Bedienung, die stabile Performance und die nahtlose Integration in bestehende Systeme haben uns überzeugt. Besonders die Flexibilität im Homeoffice sowie die Möglichkeit, alle Kommunikationskanäle zentral zu bündeln, erleichtert unseren Arbeitsalltag enorm.

Cons

Bislang haben wir keine gravierenden Nachteile festgestellt. Gelegentlich braucht es etwas Zeit, bis sich neue Mitarbeiter an die vielen Funktionen gewöhnt haben – das ist aber eher ein Gewöhnungsthema als ein Nachteil des Systems selbst.

Switched from

[3CX](https://www.capterra.com/p/158704/3CX/)

Schlechter Kundenservice / Support bei 3cx

Review Source

Response from Wildix OU

November 25, 2025

Vielen Dank für Ihr Feedback. Wir freuen uns sehr, dass Sie mit Wildix so gute Erfahrungen gemacht haben!

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