# Page 7 | Wildix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Wildix the right Unified Communications solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/218251/Wildix/reviews

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Wildix

4.7 (209)

[View alternatives](https://www.capterra.com/p/218251/Wildix/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Wildix

## Showing most helpful reviews

Showing 151-175 of 209 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Anton S.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Wildix Review"

October 26, 2025

4.0

Easy deployment / management and a system that works well for hybrid/remote setups. Good / quick support when required.

Pros

Easy deployment and virtual number porting. Very stable platform. No direct sales to end-users and a product that is constantly evolving with AI capabilities.

Cons

Proprietary hardware, limited flexibility if a customer prefers to keep older or third-party handsets and headsets.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Anton, for your great feedback and partnership. We’re glad you appreciate Wildix’s reliability, easy deployment, and strong support. We also value your note on hardware flexibility — our proprietary devices ensure top performance and security, but we’re always exploring ways to offer even more compatibility.

PM

Pablo M.  
Técnico de sistemas  
Information Technology and Services  
Used the software for: 2+ years

### "Reseña CIMA NTI"

November 5, 2025

5.0

Excelente servicio y soporte al cliente. Es un servicio que ofrece una alta calidad para las comunicaciones empresariales y el equipo de soporte técnico siempre soluciona la dudas o incidencias que tenemos.

Pros

Facilidad de uso, comunicación y colaboración en equipo y soporte al cliente. Es una plataforma muy intuitiva y accesible desde cualquier plataforma.

Cons

Que la BBDD de nuestra PBX no es accesible. Es un inconveniente derivado de la buena arquitectura de seguridad que tienen.

Switched from

[3CX](https://www.capterra.com/p/158704/3CX/)

Porque necesitábamos una solución de comunicaciones unificadas más completa.

Review Source

Response from Wildix OU

November 28, 2025

Gracias por compartir vuestra experiencia. Nos alegra que la calidad del servicio, la facilidad de uso y el soporte estén cumpliendo con lo que buscabais. Entendemos la limitación respecto a la BBDD y continuamos trabajando para ofrecer más flexibilidad sin comprometer la seguridad. ¡Gracias por elegirnos!

FC

Filippo C.  
Process Manager  
Computer Software  
Used the software for: 6-12 months

### "Passaggio a Wildix: meno costi, più rapidità e clienti più soddisfatti"

October 9, 2025

5.0

Siamo passati a Wildix per eliminare sistemi frammentati e costi di gestione elevati. In poche settimane abbiamo ridotto il tempo medio di risposta di ~\[30%\], le chiamate perse di ~\[40%\] e i costi di telefonia di ~\[25%\]. Il team sales lavora più veloce (≈\[+15%\] attività) grazie al click-to-call da CRM e il servizio clienti è più reattivo (CSAT +\[0,4\] pt). La console admin è chiara e ci consente autonomia su numerazioni, rubriche e code.

Pros

Wildix ha unificato telefonia, chat e video in un’unica interfaccia semplice. L’integrazione con il nostro CRM ha ridotto i passaggi manuali (click-to-call e logging automatico delle chiamate) e le code sono più facili da gestire grazie alla presenza in tempo reale. Affidabilità elevata anche in smart working.

Cons

La reportistica è buona ma potrebbe offrire più widget predefiniti e filtri personalizzabili. L’app mobile è ottima, ma le notifiche potrebbero essere più granulari per code e trasferimenti.

Review Source

Response from Wildix OU

October 24, 2025

Grazie Filippo per aver condiviso risultati così concreti! Siamo orgogliosi di sapere che Wildix abbia migliorato la produttività, ridotto i costi e aumentato la soddisfazione dei clienti. Ottimo spunto sui report: stiamo già lavorando per offrire più opzioni di analisi e personalizzazione.

TL

Timo L.  
Geschäftsführer  
Telecommunications  
Used the software for: Less than 6 months

### "Wildix-Bewertung netpart"

October 20, 2025

5.0

Der enge Kontakt zu den Wildix-Mitarbeitern ist mir besonders wichtig. Sie stehen mir als Partner immer kompetent und freundlich zur Seite und unterstützen mich in meinen Kundenprojekten. Außerdem schätze ich die technischen Möglichkeiten des Wildix-Cloud-PBX-Systems, das mit seiner Fülle an Funktionen seinesgleichen sucht. Die HWaaS-Möglichkeiten sind für mich einzigartig im Markt und ermöglichen es mir, Kundenanforderungen umzusetzen, die bisher nicht realisierbar waren.

Pros

Der enge Kontakt zu den Wildix-Mitarbeitern, die uns als Partner immer kompetent und freundlich zur Seite stehen und in den Kundenprojekten unterstützen. Dies ist in dieser Tiefe bei anderen Herstellern nicht üblich.

Cons

Das ist schwierig, mir fällt tatsächlich nichts ein, was mir nicht gefällt, da die Zusammenarbeit wirklich gut ist.

Review Source

Response from Wildix OU

November 25, 2025

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu senden. Wir freuen uns sehr, dass Sie so positive Erfahrungen mit Wildix gemacht haben!

SL

Sara L.  
.  
Telecommunications  
Used the software for: 2+ years

### "WILDIX E' LA SOLUZIONE IDEALE PER OGNI TIPOLOGIA DI AZIENDA"

November 11, 2025

5.0

Pros

Wildix offre una piattaforma di comunicazione completa, semplice da usare e altamente sicura. E' una soluzione solida e moderna che migliora la comunicazione e la collaborazione in azienda.

Cons

E' da qualche anno che utilizziamo Wildix per i nostri clienti e per la nostra azienda e ad oggi non c'è nulla che non abbia soddisfatto le nostre esigenze e quelle dei nostri clienti.

Review Source

Response from Wildix OU

December 2, 2025

Grazie Sara! Siamo felici che Wildix risponda pienamente alle necessità della vostra azienda e dei vostri clienti. Il suo riscontro ci motiva a continuare a offrire soluzioni moderne, sicure e affidabili per ogni tipo di realtà.

LS

Lukas S.  
Projektleiter  
Computer Software  
Used the software for: 1-2 years

### "User-friendly solution with great reception"

November 25, 2025

4.0

We now support several customers and are satisfied with how it is received; the operation is user-friendly.

Pros

What I appreciated most was the simplicity of the system, as it made daily tasks easier, reduced training time for new users, and ensured that even complex processes could be handled smoothly without unnecessary complications

Cons

here are noticeable differences between the various operating systems, particularly when comparing the Apple and Android apps, as certain features and user experiences are not fully consistent across platforms

Review Source

Response from Wildix OU

January 26, 2026

Hello, Thank you for taking the time to review our solution. We're delighted that you're satisfied with Wildix, particularly its simplicity. We appreciate your feedback and will work on standardizing the user experience across different operating systems. Best regards, Wildix Team

TK

Thomas K.  
Senior Consultant  
Telecommunications  
Used the software for: Less than 6 months

### "We have been very impressed from the very beginning. "

October 1, 2025

5.0

We are a new partner, and we have been very impressed with the collaboration and solutions so far. Wildix sets standards that other manufacturers and service providers will have to measure themselves against.

Pros

Short communication channels with the manufacturer. Products and applications that meet today's requirements. A wide range of functions. Simple processes for partners and a good price structure.

Cons

No disadvantages identified so far. We have recently started as a partner of Wildix and so far no negative points have emerged that are worth mentioning here, because it could easily be due to our lack of experience and then give the wrong impression.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Thomas, for your positive feedback and for joining the Wildix partner community. We’re glad you’ve had a great start and value our collaboration, solutions, and streamlined processes. We look forward to a strong partnership ahead.

MF

Matthew F.  
Technical Director  
Telecommunications  
Used the software for: 1-2 years

### "Wildix Changed Business"

October 1, 2025

5.0

I have been a Wildix Partner since the Covid Lockdown, it is the best thing i ever did. I am a smaller telecoms dealer but i have been trading independently since 2004 and been in the Telecoms Industry for 35 Years. My focus has always been on the Technical side of things. Wildix saw the potential me and my business and warmly welcomed me as a Partner. I have now migrated all of my Customers onto the Wildix Platform as well as gaining new cutomers with the help of Wildix Sales and Support. I am always treated with respect by my account manager and tech support unlike some of my previous suppliers who only look at pushing for more business and focus on the larger companies.

Pros

Quick & Easy to Setup Wildix Hardware as a Service and "Proprietary" Devices Easy to Deploy Easy to manage Flexiblitiy of SIP Trunk Providers Call Routing is limitless Great Tech Support & Technical Resources Training & User Videos

Cons

Hardware delivery times on Wildix Hardware can sometimes take a longtime due to International Shipping services.

Switched from

[NEC UNIVERGE](https://www.capterra.com/p/177210/NEC-UNIVERGE/)

Features and Pricing. NEC did not offer many of the features that Wildix offers.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Matthew, for your outstanding review and for sharing your journey as a Wildix Partner. We’re thrilled that our platform and team have helped you grow your business and support your customers with confidence. It’s especially rewarding to hear that you feel valued and supported - that’s exactly the partnership experience we aim to deliver. We appreciate your note about hardware delivery times; while global logistics can occasionally impact shipping, we’re continually working to improve lead times and availability.

SD

Stefano D.  
Operaio  
Telecommunications  
Used the software for: 2+ years

### "Wildix my teacher."

November 11, 2025

4.0

I've found my experience with Wildix to be positive. I learned VoIP with your products, so I'm definitely hooked.

Pros

I like Wildix's presence and expertise in technical support. As a technician, I can't really compare the quality and price.

Cons

I can't think of any negative feedback at the moment, the only thing was the forced switch of customers from LifeTime licenses to expiring ones.

Review Source

Response from Wildix OU

December 5, 2025

Thank you, Stefano, for your feedback and for choosing Wildix as your entry point into VoIP. We appreciate your comments on licensing changes and are always working to improve transparency and flexibility for our partners and customers.

SD

Sébastien D.  
CEO  
Computer Hardware  
Used the software for: 2+ years

### "A very positive overall experience with Wildix."

November 3, 2025

5.0

Our overall experience with Wildix has been excellent. As an IT provider supporting SMEs, we have found the solution to be complete, reliable, and easy to deploy.

Pros

A complete and reliable communication solution for our clients, which we have been using for several years.

Cons

A few minor quirks, but overall the platform is reliable, intuitive, and high-performing and has effective support

Review Source

Response from Wildix OU

November 26, 2025

Thank you for sharing your experience, Sébastien. We’re glad to know Wildix has provided a complete, reliable, and easy-to-deploy solution for your clients. Your feedback on minor quirks is valuable as we work to continually enhance usability and performance, ensuring our support remains effective and responsive.

LCA

Luis Carlos A.  
SALES  
Telecommunications  
Used the software for: 6-12 months

### "COLLABORATION 7"

November 4, 2025

4.0

En general la experiencia en es buena, solo es acostumbrarse al uso de las soluciones, ya que no son tan parecidas a otras Soluciones de otros fabricantes.

Pros

Las opciones de customización de uso de la herramienta, tiene diferentes áreas a cubrir, no solo llamadas, también hay espacios colaborativos

Cons

La configuración inicial es un poco complicada para que todo funcione como debe. Sobre la aplicación de escritorio nueva Collaboration 7, la falta de cancelación de ruido que si existía en versiones anteriores.

Switched from

[Communicator 4](https://www.capterra.com/p/146616/Ericsoft-Booking-Engine/)

Revender los servicios de Wildix, experimentar nuevas opciones.

Review Source

Response from Wildix OU

November 28, 2025

Gracias por compartir tu experiencia con Collaboration 7. Nos alegra que las opciones de personalización y los espacios colaborativos aporten valor. Tomamos nota de tus comentarios sobre la configuración inicial y la cancelación de ruido para seguir optimizando la plataforma.

AC

Andrea C.  
Dev  
Information Technology and Services  
Used the software for: 2+ years

### "Wildix @ Unitbit"

October 9, 2025

5.0

We are using Wildix from the 2009 and we're very happy, it evolved and grewed together with our business.

Pros

The continuous upgrade of new functionalities, like whatsapp or sales intellgence. Over the years Wildix has become a real unified communications platform, giving solutions for many different business.

Cons

Sometimes the run to add new functionalities result in bugs and problema on the platform. The documentation is good but the api documentation could be better.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Andrea! We’re thrilled to hear Wildix has grown with your business and continues to provide valuable new features. We appreciate your feedback on platform bugs and API documentation as we keep improving.

MD

Martina D.  
System Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Review from mc4IT GmbH"

October 1, 2025

4.0

Wir sind erst seit kurzem Partner, deshalb bezieht sich meine Erfahrung hauptsächlich auf den Prozess Partner zu werden. Ich mag es, dass man als neuen Partner zuerst umfassend geschult wird und man zu Beginn auch bei Kunden gut von Wildix unterstützt wird. So kann man Erfahrungen und Know How sammeln, ohne dass der Kunde oder wir darunter leiden müssen. Etwas schade finde ich, dass kleine Probleme, die nicht im DACH-Gebiet gelöst werden können, oft unnötig kompliziert werden und es viele Missverständnisse gibt.

Pros

Am meisten mag ich, dass man alles so kleinteilig einstellen kann, ohne dass es übermässig komplex wird. So können wir unsere KMU-Kunden und auch grössere Kunden, mit komplexen IVRs und CallCentern bedienen. Dadurch werden wir auch einen Neu-Kunden, mit ca. 200 Telefonen, akquirieren können.

Cons

Am wenigsten mag ich, dass man gewisse Telefonapparate nur mieten kann. Die meisten unserer Kunden möchten die Telefone kaufen. So können wir unseren Kunden nicht all die tollen Telefone anbieten.

Switched from

[3CX](https://www.capterra.com/p/158704/3CX/)

Wildix ist günstiger als 3CX. Ausserdem können wir es so selbst besser testen um den Kunden einen möglichst guten Support zu leisten.

Review Source

Response from Wildix OU

November 25, 2025

Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie bisher so positive Erfahrungen gemacht haben. Wir schätzen jedes Feedback sehr und haben Ihre Rückmeldung zu HWaaS intern weitergeleitet!

RA

Roberto A.  
Technical assistant  
Telecommunications  
Used the software for: 2+ years

### "Excellent."

November 11, 2025

5.0

I've loved this product since we started installing it, and it's still a step ahead today. The company, pre-sales support, assistance, and online courses are excellent.

Pros

After many years of installation I can only say reliable products, at the cutting edge of technology,

Cons

There are no details that I didn't like if everything can be traced back to technological innovations.

Review Source

Response from Wildix OU

December 5, 2025

Thank you, Roberto, for your continued trust over the years. We’re delighted that you still see Wildix as a technological leader and that our support and training meet your expectations. Your experience means a great deal to us.

BG

Bryan G.  
Support Team  
Telecommunications  
Used the software for: 1-2 years

### "Support Team"

November 4, 2025

5.0

Todo perfecto, de momento todo ha funcionado sin problemas y nos han dado soluciones acordes con las necesidades que hemos tenido.

Pros

Excelente marca, pendiente de los nuevos avances y de estar en el top de productos y soluciones......

Cons

Pronta respuesta y excelente soporte.

Review Source

Response from Wildix OU

November 28, 2025

¡Gracias por tu reseña! Nos alegra saber que nuestro soporte ha respondido a vuestras necesidades y que todo ha funcionado correctamente. Seguiremos trabajando para mantenernos a la vanguardia y ofrecer siempre el mejor servicio.

Giovanni S.  
Sales  
Accounting  
Used the software for: Less than 6 months

### "A rewarding and inspiring experience that allowed me to grow professionally while collaborating with skilled and passionate people."

November 10, 2025

5.0

My overall experience with Wildix was extremely positive: I had the opportunity to learn a lot, grow professionally, and work in an international and innovative environment where teamwork and idea-sharing are always valued.

Pros

I really appreciated the innovative and dynamic work environment, the collaboration among colleagues, and the numerous opportunities for professional growth offered by the company, which truly values people and ideas.

Cons

I don’t have any particular negative aspects to mention. Overall, my experience was very positive and constructive, and any minor challenges were always addressed collaboratively and proactively by the team.

Review Source

Response from Wildix OU

December 5, 2025

Thank you, Giovanni, for your kind words about the Wildix environment and culture. We’re pleased that your experience supported your professional growth, and we appreciate your contribution to the team spirit.

MB

Martin B.  
Ing. HTL  
Telecommunications  
Used the software for: 1-2 years

### "Weltweit Einsatzbar"

November 28, 2025

4.0

Eine Installation ist sehr schnell gemacht und man kann die PBX problemlos an einen zertifizierten Trunk anbinden.

Pros

Wildix ist weltweit einsetzbar, man muss für die Installation nicht Vorort gehen. Flexible Cloudlösung

Cons

Es sollte mehr Wert gelegt werden auf die Kompatibilität mit Jabra Headset. Kompatibilität mit Collaboration muss gewährleitet sein, da sonst die Kunden immer sagen mit Teams funktioniert es aber.

Review Source

Response from Wildix OU

January 26, 2026

Guten Tag, vielen Dank, dass Sie sich die Zeit für die Bewertung unserer Lösung genommen haben. Wir freuen uns sehr, dass Sie mit Wildix, insbesondere der Integrationsfähigkeit und Flexibilität zufrieden sind. Ihre Kritik nehmen wir gern auf und werden an der Kompatibilität mit Drittanbietern arbeiten. Viele Grüße, Ihr Wildix-Team

CD

Clément D.  
sales  
Information Technology and Services  
Used the software for: 2+ years

### "wildix is in the carribean island ! "

November 3, 2025

5.0

Wildix is beside us everyday, partners are a priority for them. on line we have a lot of replay and e-training

Pros

the features are just incredible, we can configurate everything with Wildix ! the customers interface is easy to use

Cons

the classound subject because sometimes it is an obligation to get classound for some options; for example for teams.

Review Source

Response from Wildix OU

November 26, 2025

Thanks, Clément! We’re happy Wildix has been a strong partner for you and that our features and training have made a difference. Your feedback on Classound is appreciated as we continue improving flexibility for our partners.

CK

Charles K.  
Gérant  
Telecommunications  
Used the software for: 1-2 years

### "Avec Wildix on peut tout faire."

October 21, 2025

5.0

La prise en charge est très bien faite et complète. J'usqu'a la formation de trois trois jours. On est jamais seul. Bravo

Pros

J'ai pu répondre aux besoins de mes clients grace aux spécificités et à la technicité de Wildix qui sont très riches.

Cons

L'approche est un peu compliquée. La configuration des téléphones n'est pas automatique. j'aurai compris aves des téléphones d'une autre marque que Wildix. Les téléphones Wildix devraient pouvoir s'enregistrere directement sur le RPS. Et les autres manuellement.

Review Source

Response from Wildix OU

December 9, 2025

Bonjour Charles, nous sommes heureux que nos solutions répondent à vos besoins et à ceux de vos clients. Merci d’avoir partagé votre expérience concernant la configuration des téléphones, vos remarques nous aideront à rendre l’expérience Wildix encore plus fluide.

DK

Dirk K.  
Geschäftsführer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Unsere Erfahrungen mit Wildix"

November 13, 2025

5.0

Wir stecken noch am Anfang eines hoffentlich langen Partnerprozesses. Wir können Kunden zu Wildix Produkten beraten, PBXen und Kommunikations- und Kollaborationsplattformen einrichten.

Pros

Wildix hat moderne Produkte, die die Kommunikation auf ein nächstes Level hebt. Die KI-Integration birgt wahnsinng viele Vorteile, spart Zeit und Ressourcen.

Cons

Wir haben bisher noch keine negativen Erfahrungen gemacht. Die Unterstützung für uns Fachhändler ist super. Änderungsvorschläge werden angenommen und berücksichtigt.

Review Source

Response from Wildix OU

December 2, 2025

Guten Tag, herzlichen Dank für Ihr großartiges Feedback und die volle Punktzahl! Wir freuen uns sehr, Sie als neuen Wildix-Partner auf Ihrem Weg begleiten zu dürfen. Es ist schön zu hören, dass unsere modernen Kommunikationslösungen und die KI-gestützten Funktionen bereits jetzt echten Mehrwert für Sie und Ihre Kunden schaffen. Besonders danken wir Ihnen für die Anerkennung unserer Partnerunterstützung. Ihre Rückmeldungen und Verbesserungsvorschläge sind für uns äußerst wertvoll und fließen kontinuierlich in unsere Weiterentwicklung ein. Wir freuen uns auf eine weiterhin starke und erfolgreiche Zusammenarbeit und darauf, die Partnerschaft gemeinsam weiter auszubauen. Beste Grüße Ihr Wildix Team

GV

Geo V.  
Laurea  
Computer & Network Security  
Used the software for: 1-2 years

### "Wildix Top"

October 9, 2025

5.0

Pros

Wildix è una piattaforma di Comunicazioni Unificate (UC&C) progettata per integrare voce, video, chat e altri canali in un'unica interfaccia basata su browser. Sfruttando la tecnologia WebRTC, non richiede installazioni software e garantisce accesso da qualsiasi dispositivo, supportando la mobilità e il lavoro da remoto

Cons

l'ecosistema chiuso e l'hardware proprietario, che costringe all'utilizzo esclusivo dei loro telefoni.

Review Source

Response from Wildix OU

October 24, 2025

Grazie Geo per la tua recensione positiva! Siamo felici che tu apprezzi l’approccio browser-based di Wildix e la facilità d’uso delle nostre soluzioni UC&amp;C. Comprendiamo il tuo punto sull’hardware proprietario e lo terremo in considerazione per future evoluzioni.

FC

Fabrizio C.  
Technical manager  
Telecommunications  
Used the software for: Less than 6 months

### "Great product"

November 10, 2025

5.0

Pros

Wildix is super easy to use and really reliable calls are clear, and everything just works smoothly across devices.

Cons

I haven’t experienced any real downsides so far. Overall, both apps (web and mobile) provide a solid experience without major issues.

Switched from

[Calliope.pro](https://www.capterra.com/p/186024/Calliope-pro/)

We switched from Calliope to Wildix because it’s more cost-effective and offers better customization options. It’s user-friendly, reliable, and makes communication and collaboration much smoother across devices.

Review Source

Response from Wildix OU

December 5, 2025

Thank you, Fabrizio, for your positive feedback. We’re glad Wildix delivers a smooth, reliable experience across all devices. It’s great to hear that both web and mobile apps meet your expectations.

VR

Verified Reviewer  
Customer Success Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Wildix ist gar nicht so wild, sondern smooth"

October 1, 2025

4.0

Ich kann keine Ausfallzeiten monieren, die Konfiguration ist relativ simpel allerdings fand ich den Portierungsvorgang etwas komplizierter als bei anderen Anbietern.

Pros

Die räumliche Unabhängigkeit, die klare Sprachqualität und die unkomplizierte Nutzung an verschiedenen Endgeräten

Cons

Die App ist leider nicht so der Hammer. Zumindest bei meinem Android Gerät klingelt die App manchmal ununterbrochen weiter, obwohl ich am PC schon ran gegangen bin.

Review Source

Response from Wildix OU

November 25, 2025

Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie bisher so positive Erfahrungen gemacht haben. Wir schätzen jedes Feedback sehr und haben Ihre Anmerkungen zur App weitergeleitet!

DC

David C.  
CEO  
Food & Beverages  
Used the software for: 1-2 years

### "Avis wildix"

October 7, 2025

4.0

Satisfait en général mais parfois des incohérences dans les décisions prises au niveau du suivi de la suite

Pros

Les communications unifiées, les intégrations avec les logiciels métiers et la facilité à faire fonctionner, l'ensemble. L'intégration de l'IA Qui nous permet de gagner des deals

Cons

Le catalogue Hardware différent entre CAPEX et OPEX qui ne permet pas de trouver une cohérence auprès des clients. Les évolutions qui ne reprennent pas les fonctionnalités minimum existantes

Review Source

Response from Wildix OU

October 17, 2025

Bonjour David, merci pour votre retour constructif. C’est un plaisir de savoir que nos solutions vous aident à remporter des deals et contribuent à votre activité. Vos remarques sont précieuses pour continuer à faire évoluer nos solutions et renforcer notre partenariat.

MAM

Maria Anna M.  
Büromanagement  
Computer Hardware  
Used the software for: 2+ years

### "Contemporary"

October 1, 2025

4.0

Modern telephony, support from training to installation, documentation is available, cloud and great software

Pros

Many Options, AI tools for every area of a business, Collaboration, dect solutions, cloud solution.

Cons

Costs, price increase, telephones capex - it should be possible to buy all kind of wildix telephones as capex, the price for capex telephones is to high

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Maria Anna, for your review and for being a long-term Wildix user. We’re glad you value our modern telephony, AI tools, and cloud-based solutions. We note your comments regarding pricing and CAPEX options and will share this feedback with the wider team as we continue reviewing our strategy.

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