# Page 8 | Wildix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Wildix the right Unified Communications solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/218251/Wildix/reviews

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Wildix

4.7 (209)

[View alternatives](https://www.capterra.com/p/218251/Wildix/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Wildix

## Showing most helpful reviews

Showing 176-200 of 209 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jonas B.  
ICT System Engineer  
Computer Networking  
Used the software for: 6-12 months

### "Great Partnership and Excellent Product"

November 7, 2025

5.0

Our overall experience with Wildix has been very positive. The collaboration is easy and straightforward, and the product quality and innovation make it a pleasure to work with.

Pros

What I liked most about Wildix is the straightforward and easy collaboration. The partnership is very smooth, and the product itself is excellent — reliable, innovative, and easy to sell.

Cons

There’s actually very little to dislike. Sometimes communication could be a bit faster, but overall the collaboration with Wildix has been smooth and professional.

Review Source

Response from Wildix OU

January 26, 2026

Hello, Thank you for taking the time to review our solution. We're delighted that you're satisfied with Wildix, particularly the partnership and collaboration. We appreciate your feedback and will work on eliminating communication silos. Best regards, Wildix Team

BF

Barbara F.  
hr  
Computer & Network Security  
Used the software for: 1-2 years

### "Wildix e la sua agibilità"

October 15, 2025

5.0

Buona da migliorare sicuramente ma è un ottimo prodotto per le aziende. Personalmente mi è capitato di non essere in ufficio e dover chiamare per lavoro: con Wildix si può anche con il numero dell'ufficio.

Pros

comodo per chiamare anche fuori dall'ufficio ed essere sempre reperibili.............................

Cons

che a volte ci sono interferenze e capita che la voce si sente metallica e secondo me si dovrebbero poter usare più linee contemporaneamente

Review Source

Response from Wildix OU

October 24, 2025

Grazie Barbara per aver condiviso la tua esperienza! Ci fa piacere sapere che Wildix ti aiuti a restare sempre connessa anche fuori ufficio. Terremo in considerazione le tue osservazioni per migliorare ulteriormente la qualità audio e la gestione delle linee.

SF

Sergio F.  
Project Manager  
Internet  
Used the software for: 1-2 years

### "Scalabilità e flessibilità"

November 10, 2025

3.0

Ottima Come nuovo partner non possiamo che essere soddisfatti della soluzione. Si può sempre migliorare.

Pros

Scalabilità e semplicità - Soluzione altamente integrabile, flessibile e scalabile. Facile da configurare

Cons

Costi Costi leggermente alti considerando che si parla di un canone ricorrente. Servizio tecnico alle volte un pò lento e farraginoso

Review Source

Response from Wildix OU

December 2, 2025

Grazie Sergio per il suo feedback. Siamo contenti che come nuovo partner trovi la soluzione scalabile, flessibile e facile da configurare. Terremo in considerazione i suoi commenti su costi e tempi di supporto: continuiamo a investire per rendere questi aspetti sempre più efficienti.

TW

Tobias W.  
ICT Specialist  
Telecommunications  
Used the software for: 1-2 years

### "Wildix, a smart and simple solution "

September 30, 2025

5.0

Wildix helps us and our customers to manage their daily business with greater focus and concentration. Wildix is ​​the best possible solution for our customers across a wide range of industries, from healthcare to small and medium-sized businesses and trading companies.

Pros

simple Browser-Based Communication simple to realise projects with this solution simple to handle for customers

Cons

limitation of end devices.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Tobias, for your positive review and for sharing your experience. We’re glad to hear that Wildix’s simplicity and browser-based approach help you and your customers work efficiently across various industries. We appreciate the feedback — it’s always helpful as we continue developing our solutions.

GR

Giovanni R.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Our experience with Wildix"

October 9, 2025

5.0

Pros

It is the best collaboration solution on the market, it is highly configurable and can be integrated with other systems

Cons

In some cases when the customer's needs are minimal and a low cost is sought, it is probably not the best solution

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Giovanni! We’re glad to hear you find Wildix highly configurable and an excellent collaboration solution. We appreciate your feedback.

DM

DANIELE M.  
commerciale  
Telecommunications  
Used the software for: Less than 6 months

### "la mia esperienza in wildix"

November 10, 2025

5.0

sono in wildix da troppo poco tempo per fare una valutazione complessiva, tuttavia vedo una azienda in continua evoluzione, aggiornata e pronta per ogni tipo di trattativa

Pros

sempre disponibile la migliore tecnologia del panorama mondiale. soluzioni su misura per ogni singolo cliente

Cons

molto presenti e rigidi, spesso ci vuole un po' per orientarsi sulla piattaforma wildix . non adatto per tutti, i costi spesso sono superiori alle aspettative.

Review Source

Response from Wildix OU

December 2, 2025

Grazie Daniele per il suo feedback. Siamo felici che percepisca l’azienda come moderna e in continua evoluzione. È normale che all’inizio la piattaforma richieda un po’ di orientamento: continuiamo a migliorare onboarding e materiali per rendere tutto ancora più immediato. Anche sul tema dei costi, faremo tesoro delle sue osservazioni.

aS

antonio S.  
ceo  
Information Technology and Services  
Used the software for: Less than 6 months

### "Empowering Communication and Innovation with Wildix"

November 10, 2025

5.0

Our overall experience with Wildix has been extremely positive. As a technology company, Flashtech successfully integrated Wildix into several client infrastructures, achieving faster communication, better team collaboration, and enhanced automation through voice bots and smart routing. Wildix has proven to be a reliable partner for innovation and digital transformation.

Pros

Wildix offers an incredibly reliable and flexible unified communication platform. Its integration with IP telephony, collaboration tools, and AI voice automation is seamless. We especially appreciated the intuitive interface, real-time performance, and the ability to customize and connect it with our own MES and CRM systems.

Cons

The only limitation we found was that some advanced configuration options could be more streamlined for system integrators. However, support and documentation are excellent, which easily compensates for that.

Review Source

Response from Wildix OU

December 5, 2025

Thank you, Antonio, for your detailed feedback. We’re proud to support your digital transformation projects and appreciate your recognition of our flexible integrations and AI automation. Your note on advanced configurations is valuable and helps guide our product improvements.

AL

Andrea L.  
CFO  
Computer Hardware  
Used the software for: 1-2 years

### "Wildix great choice"

October 9, 2025

5.0

The experience was positive. Before Wildix, I used an ISDN line, which guaranteed stability. With Wildix, I saved a lot of money and have many more features and simultaneous connections on my lines.

Pros

Ease of use, the ability to customize settings, the ability to monitor resource usage at any time, scalability.

Cons

Overall I was very satisfied with the service, we only encountered a few problems during an update, problem solved.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Andrea! We’re glad to hear Wildix has helped you save money while giving you more features, flexibility, and scalability, and that any minor update issues were quickly resolved.

DN

Daniele N.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "One of the more reliable Ucaas solution on market"

October 14, 2025

4.0

Nice product, as a Wildix partner, difficult to sell in a full market of similar product, versus Big players in TLC.

Pros

Integration on third party software, looks pretty easy and well documented. Easy to deployment of the system.

Cons

Tech support sometimes lack of quick and reliable answer. Some features are very good, but outside of the major corporate system, as Microsoft Teams.

Review Source

Response from Wildix OU

November 26, 2025

Thank you for your feedback! We’re glad to hear that Wildix is easy to deploy and integrates well. We’re continuously working to improve response times and support for all features.

DC

Davide C.  
Technician  
Telecommunications  
Used the software for: 1-2 years

### "My review with wildix"

November 11, 2025

5.0

Overall, I would describe it as an excellent experience. Technical support is always available to address any issues that arise.

Pros

I like that it is an innovation-oriented company that often introduces new products and frequently updates existing ones.

Cons

The procedures on the new portal are often not very intuitive, and multiple steps are often required to perform simple operations.

Review Source

Response from Wildix OU

December 11, 2025

Thanks for your time and the open feedback. We are happy that our solution is a great fit for your company and looking forward to support you further on for the upcoming years.

FH

Frank H.  
Marketing  
Computer Software  
Used the software for: 6-12 months

### "Unbeatable in terms of cost"

October 10, 2025

5.0

A truly collaborative, open, and goal-oriented partnership. Wildix is a dependable provider that makes communication simple and efficient.

Pros

Very competitive pricing for both domestic and international calls — almost unbeatable in terms of cost. The connection quality is stable and reliable. Overall, excellent value for money.

Cons

There’s honestly very little to criticize. Occasionally, the user interface could be a bit more intuitive, but overall the system works smoothly and reliably without any major issues.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Frank! We’re thrilled to hear you’re enjoying the partnership and finding value in Wildix’s pricing and reliability. We appreciate your feedback on the user interface, insights like yours help us keep improving the experience for everyone.

BC

Begoña C.  
Marketing  
Telecommunications  
Used the software for: 2+ years

### "Experiencia con Wildix"

November 5, 2025

4.0

Pros

La rapidez con lo que se puede configurar todo lo se necesita para poder empezar a utilizar el producto.

Cons

Las licencias tienen limitaciones y hay que tener muy claro lo que incluye cada licencia para poder hacer una oferta de acuerdo con el cliente.

Review Source

Response from Wildix OU

November 28, 2025

¡Gracias por vuestra reseña! Nos alegra que la rapidez de configuración haya sido un punto fuerte. Tendremos en cuenta vuestro comentario sobre las licencias para seguir ofreciendo mayor claridad y facilitar las ofertas a clientes.

KH

Karen H.  
Office Manager  
Telecommunications  
Used the software for: 2+ years

### "Wildix review"

October 23, 2025

5.0

Good experience. The support given overall has been good, the goal posts can sometimes be moved about a bit too much.

Pros

Good quality, well packaged products. Since I've dealt with them I've always found Wildix have a very helpful support team.

Cons

Ordering from the portal can be tricky at times. Creating a quote, before a order can be submitted is frustrating.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Karen, for sharing your experience and for your continued trust in Wildix. We’re glad to hear you’ve had positive interactions with our support team and that our products meet your expectations. We appreciate your feedback about the ordering process - we understand it can be a bit tricky at times, and we’re working to make it smoother and more convenient for our partners.

CR

Christophe R.  
gerant  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "WILDIX avis"

November 4, 2025

4.0

plutot satisfait dans l'ensemble. L'application mobile est bien faite et facile d'utilisation. On accede facilement à l'interface

Pros

le systeme est 100% IP les communications unfifées sont interessentes mobilité et télétravail facile

Cons

interface de programmation n'est pas simple . PEU intuitive , un peu fermé . Dependance internet .Materiel proprietaire

Review Source

Response from Wildix OU

December 8, 2025

Bonjour Christophe, merci d’avoir partagé votre avis ! C’est un vrai plaisir de savoir que notre application et nos solutions de télétravail vous apportent une expérience positive. Vos observations sur l’interface sont précieuses et nous aident à continuer d'optimiser la solution.

gP

guillaume P.  
Responsable d'affaires  
Telecommunications  
Used the software for: 1-2 years

### "that the future holds many great customer stories for us"

October 24, 2025

3.0

Good experience, but often have to look for solutions to basic features that are not there. .

Pros

Open solution Flexibility .

Cons

lack of correlation between customer needs and strategy .

Review Source

Response from Wildix OU

December 23, 2025

Thank you for the review. We’re glad to hear you value the flexibility and openness of the solution. We appreciate you sharing your perspective and will continue focusing on evolving the platform to better support a wide range of customer needs.

MT

Mario T.  
Imprenditore  
Management Consulting  
Used the software for: 6-12 months

### "Wildix . Collaborazione e sinergia in azienda"

November 10, 2025

5.0

La creazione dei gruppi di lavoro, la registrazione e la trascrizione delle call con partecipanti interni ed esterni hanno permesso un nuovo livello di attenzione e di efficacia.

Pros

Innovazione, Tecnologia, facilità d'uso e affidabilità. Una piattaforma tramite la quale comunicazione e collaborazione sono reali.

Cons

Niente di particolare al momento. La facilità d'uso e l'affidabilità delle procedure tramite browser fha reso l'adozione del sistema molto veloce.

Review Source

Response from Wildix OU

December 2, 2025

Grazie Mario! Siamo felici che l’uso di gruppi di lavoro, registrazioni e trascrizioni abbia migliorato collaborazione ed efficacia nella vostra azienda. Sapere che l’adozione tramite browser è stata così semplice è per noi un ottimo risultato.

PC

Paco C.  
Responsable  
Information Services  
Used the software for: Less than 6 months

### "Wildix, nuestro sistema de comunicaciones"

November 4, 2025

5.0

Nuestro proveedor nos ha facilitado elegir la configuración correcta del sistema y ahora tenemos lo que se ha proyectado.

Pros

La adaptabilidad a nuestra empresa y la facilidad en el despliegue. El uso nos ha encantado. Ha sido muy sencillo para nosotros.

Cons

Hasta ahora no le hemos encontrado ninguna desventaja. Todos nos hemos adaptado con rapidez a este nuevo sistema.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

No estábamos contentos con las prestaciones del sistema anterior

Review Source

Response from Wildix OU

November 28, 2025

¡Gracias por compartir vuestra experiencia! Nos alegra saber que Wildix se ha adaptado perfectamente a vuestras necesidades y que el despliegue y uso del sistema han sido sencillos y satisfactorios.

AG

Albert G.  
Technical Engineer and Sales  
Information Technology and Services  
Used the software for: 6-12 months

### "Great solution, kept simple."

November 13, 2025

5.0

Great. If i have a techn. issue or any support request, almost everytime they answer very fast. Keep it going!

Pros

A lot of functions with best possible simplicity. Everything a user needs, you will find the best solution with Wildix. Doesn't matter if it's a "one man show" company or an enterprise.

Cons

Nothing at the moment. Happy with the overall PBX Virtual solution and all the integrations. Especially the Voice BOT!

Review Source

Response from Wildix OU

January 26, 2026

Hello, Thank you for taking the time to review our solution. We're delighted that you're satisfied with Wildix, particularly its versatility and flexibility. We look forward to continuing our collaboration. Best regards, Wildix Team

AG

Antonello G.  
sole director  
Information Technology and Services  
Used the software for: 1-2 years

### "High performance and efficiency"

November 14, 2025

5.0

We are very satisfied with the high range of products offered for all your needs and high performance

Pros

efficiency and high-performance products, speed of delivery, Customer service responds within 24/48 hours

Cons

assistance only via ticket and not in Italian, so you may encounter some difficulties. It would be appropriate to have a direct number to communicate

Review Source

Response from Wildix OU

December 5, 2025

Thank you for your valuable feedback, Antonello. We’re pleased to hear that you appreciate the performance, speed, and reliability of our solutions. Your note on Italian-language support is especially important to us, and we’re actively working to improve accessibility and direct communication options. Thank you for your trust in Wildix.

PN

Patrick N.  
Avant vente  
Telecommunications  
Used the software for: 2+ years

### "WILDIX en Cloud"

November 24, 2025

5.0

Une expérience plutôt positive, pour déployer des clients sur notre cloud, avec des systèmes mutualisés

Pros

le multi-tenant pour nos solutions Cloud est un plus, et la gestion des licences est plutôt bien faite

Cons

le manque de postes du marché, obligeant a utiliser les postes WILDIX qui ne répondent pas nécessairement a une problématique business, et ne pas disposer de plusieurs PMS

Alternatives considered

[3CX](https://www.capterra.com/p/158704/3CX/)

Reason for choosing Wildix

Je travaille sur les 3 logiciels, afin de ne pas être enfermé avec un editeur

Review Source

Response from Wildix OU

December 29, 2025

Bonjour Patrick, merci pour votre retour et le temps pris pour partager votre expérience. Nous sommes ravis que nos solutions simplifient vos déploiements clients et apprécions vos retours pour continuer à améliorer nos solutions.

DC

Davide C.  
Senior System Engineer Sales  
Information Technology and Services  
Used the software for: Less than 6 months

### "Reliable partner with an innovative and stable solution"

November 6, 2025

5.0

Our overall experience with Wildix has been excellent. The solution stands out for its stability, ease of use, and flexibility. The collaboration with the Wildix team has been professional and efficient, and their commitment to innovation and continuous improvement is clearly visible. We look forward to growing further with Wildix.

Pros

The platform is very user-friendly, modern, and offers a well-thought-out concept suitable for companies of all sizes. We especially appreciate the reliability, intuitive interface, and smooth integration into existing IT environments. Communication with the Wildix team is always fast and supportive – you truly feel valued as a partner.

Cons

As we are still a relatively new partner, we have not yet had the chance to explore every feature in depth. Because of that, we cannot mention any major drawbacks so far. Everything has worked as expected and met our requirements very well.

Review Source

Response from Wildix OU

December 5, 2025

Thank you, Davide, for sharing your early experience as a partner. We’re pleased that stability, usability, and responsiveness stand out for you. We look forward to supporting your continued growth with Wildix.

MH

Marco H.  
IT-Administrator  
Telecommunications  
Used the software for: Less than 6 months

### "Wildix Review"

October 6, 2025

5.0

Our overall experience with Wildix has been very positive. The solutions are reliable and feature-rich, making deployment and daily use straightforward.

Pros

The comprehensive and diverse product portfolio, which offers solutions for a wide range of needs. In addition, communication and collaboration with our partner contacts has always been very fast and effective.

Cons

Nothing yet, except perhaps that the wiki is very comprehensive, but sometimes a little confusing to search.

Review Source

Response from Wildix OU

November 26, 2025

Thank you, Marco! We’re happy to hear that Wildix has been reliable and easy to use, and we appreciate your feedback.

Mauro M.  
Wildix represents the future of modern communication systems  
Internet  
Used the software for: Less than 6 months

### "Wildix is leading the future of communication"

November 10, 2025

5.0

From a technical standpoint, my experience with Wildix proves that we can deliver virtually any solution the end customer may require.

Pros

Wildix stands for professionalism and state-of-the-art cloud phone systems, combining cutting-edge technology, seamless integrations and unmatched reliability to meet the evolving needs of businesses.

Cons

To date, I have only positive feedback for Wildix. Right now, I can only express my satisfaction with Wildix products.

Review Source

Response from Wildix OU

December 5, 2025

Thank you, Mauro, for your confidence in Wildix. We’re proud that our solutions support such a wide range of customer needs and deliver reliable, future-ready communication systems.

AD

Alexander D.  
System Engineer  
Telecommunications  
Used the software for: 6-12 months

### "Review Wildix"

November 10, 2025

5.0

Pros

intuitiveness, cloud based system and up to date. i like also the web wizard wms to configure the system

Cons

that the client can only do basic things. it is not like other competitors that try to make something special

Review Source

Response from Wildix OU

December 23, 2025

Thank you for sharing your experience with Wildix. We’re glad to hear you appreciate the intuitive, cloud-based system and the ease of configuration through the WMS web wizard. We also value your feedback around end-user capabilities and will keep it in mind as we continue evolving the platform. Thanks again for choosing Wildix.

ST

Sebastian T.  
System Engineer  
Computer & Network Security  
Used the software for: Less than 6 months

### "Nice Wildix PBX"

November 10, 2025

5.0

Wildix is a great PBX solution with a wide range of possibilities. We use it to offer our customers real improvements and efficiency in their daily communication.

Pros

The Wildix web client is a modern CTI and softphone solution. The best thing about it is that you can use it very flexibly.

Cons

It’s annoying that the rental of the devices and the Cloud PBX starts on a fixed date and cannot be aligned or adjusted in coordination with the partner.

Review Source

Response from Wildix OU

December 23, 2025

Thank you for the review! We’re glad to hear Wildix is helping you deliver real improvements and greater efficiency for your customers, and that you’re enjoying the flexibility of the web client. We also appreciate the feedback around billing start dates, and we’ll be sure to share this with our team as we continue improving the partner experience.

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