Web Hosting (Single)
- 100gb Bandwidth
- 1 Website
- 2 Mysql Databases and Free SSL Certificate
- 30gb SSD Storage
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Looking to learn more about Website Builder software similar to Hostinger? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.
Pros
Cost was the biggest attraction. Ease of purchase was also good.
Changes can be made fairly easy. The product received good reviews and the price is good.
Cons
That was the only time I had to contact customer service for anything. Also, the billing situation is weird.
It was a little difficult trying to get an SSL certificate for one of my sites. It wasn't as intuitive as I would have preferred.
"Completely Satisfied with Hostinger"
Overall: Overall my experience with Hostinger has been a positive one, with just a few hiccups along the way that were quickly taken care of. Customer Service was really nice and helpful the two times I had to contact them. I did try out another company just to see what the differences are and I did not like the way the other company did their set up. So I cancelled quick and transferred that account to Hostinger as well.
Pros: They do seem to make everything pretty easy for a newbie like me. I had no issues with setting up my account, and any questions that came up were easily answered by their huge array of help documentation. They list all their "Help" articles which they have extremely organized and grouped into appropriate sections. I have found answers to all my questions by searching through the Help section and have never needed to contact customer service for any questions regarding functionality. I have even browsed through articles to learn things I never knew about.
Cons: There's not too many things I don't like about this service. I did have a minor issue back when I first signed up when I wanted to upgrade my service. I got really confused on how to actually upgrade my service and ended up doing something wrong. That was the only time I had to contact customer service for anything. Also, the billing situation is weird. I will pay for something and I assume everything is good to go. Then I will click on "Billing" in the dropdown and my purchase will pull up and look like an invoice like I still need to pay it. The first time I dealt with this I thought maybe my purchase didn't go through so it let me go through the whole process again and I ended up paying twice for the same thing. Learned a lesson. Also I don't like how they will automatically select autorenew for everything. You have to go in and manually turn off autorenew for every single service if you don't want it to automatically renew .
Vendor Response
"You get what you pay for. I should’ve paid more. "
Overall: My site was hosted by Hostinger and had a lot of down time, sometimes multiple times a day. Several times, configurations or server names changed and caused my site to go down, making my business unreachable by those searching for it. Customer service was friendly, but we’re never actually helpful. Their “fixes” were often incorrect, requiring me to search and learn how to correct their mistakes or pay someone else to fix them. The mail server was also always very slow and unreliable. I switched hosting companies and email providers.
Pros: Cost was the biggest attraction. Ease of purchase was also good.
Cons: Website went down a lot and sometimes it was multiple times a day, making my business unreachable by those searching for it. Email service was unreliable and slow. Customer service people often didn’t know how to fix things they had broken, requiring me to learn and do it myself or hire someone else to correct mistakes caused by the “help” I received from customer service.
Vendor Response