---
title: "Page 2 | Hostinger Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Hostinger the right Website Builder solution for you? Explore 657 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/218357/Hostinger/reviews/?page=2"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

Hostinger

4.5 (657)

[View alternatives](https://www.capterra.com/p/218357/Hostinger/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Page 2 - Reviews of Hostinger

## Showing most helpful reviews

Showing 26-50 of 657 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VC

VIVEK C.  
Founder  
Computer Software  
Used the software for: 2+ years

### "Hostinger: Affordable Hosting with Great Performance"

June 11, 2026

5.0

Hostinger is a complete pack for the Start and grow your business online. Very affordable hosting, fast, secure.

Pros

Hostinger is Beginner Friendly, And Easy To use, Anyone can Use Hostinger and Build their website Online. Customer Support are very helpful instantly they resolved my problem. Website speed was Perfect. Page Layout of this software are great. There are no any security issue on running our website on this Hosting Platform. This is a complete value for money.

Cons

Email Platform could be better for the sending cold mails via directly the Hostinger Platform this will make more easy to work everything at one place

Review Source

VR

Verified Reviewer  
Full-Stack Software Engineer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fast, Straightforward Node.js Deployment with Easy MongoDB Atlas Connection"

May 15, 2026

5.0

I had a very positive experience with Hostinger overall. It helps simplify the deployment process for modern web applications, allowing developers to bring hosting, domains, environment variables, CDNs, and integrations together in a single platform. For simpler applications where a more custom setup isn’t necessary, it can also be cheaper than hosting on something like AWS.

Pros

Through Hostinger the setup process for deploying a Node.js application is very straightforward. I deployed a small Next.js app connected to an external MongoDB database, and the whole process was very quick. I also appreciated how easy it was to manage environment variables and connect to MongoDB Atlas directly from the dashboard. All the different things needed for deployment like getting a domain or setting up a CDN can be done here in one place, so it makes for a very solid deployment experience.

Cons

There were a few minor points of confusion during the setup process. I initially ran into a couple of error messages during deployment that were not very clear, and it wasn’t always obvious whether an issue was related to the project configuration or something else. But restarting the deployment process made the errors go away so it seemed to just be a temporary issue. The database options could also be explained a bit more clearly. While Hostinger can help connecting to external databases like MongoDB Atlas, this isn’t immediately obvious from the main database section, which may be confusing at first. Overall these were relatively small issues, but improving clarity in these areas would make the onboarding experience even smoother.

Review Source

Maragaret L.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "A Great Personal or Business Website Hosting Solution "

February 18, 2026

5.0

So far my experience is very positive. I put together my website in a few minutes, using AI. However, I changed all the verbage to my own writing. However, I kept the formatting. I also changed the images to my own. My site looks very professional.

Pros

It's inexpensive, easy to use and it offers a basic ecommerce system which is all I need. However, if I want to upgrade, I can use other well-known systems such as woocommerce.

Cons

I like everything, but if I could change anything I would have it integrate with Gelato and print-on-demand company. However it already integrates with Printable, which is nice to use for my art prints.

Review Source

Response from Hostinger

February 19, 2026

Hi, Love hearing that the pricing, simple setup, and built-in ecommerce tools fit your needs so well. It’s awesome that you used AI to launch in minutes, then made it fully your own with custom text and images for that polished look! All the best, Gabriela from Hostinger

Shlomi D.  
CEO  
Internet  
Used the software for: 2+ years

### "All my websites crashed"

January 4, 2026

1.0

All my websites went down due to a server-side failure on Hostinger’s infrastructure. From the moment the outage started until service was restored, more than 12 hours passed with zero meaningful response or mitigation. During this time, paid campaigns were running, customers could not access the sites, and revenue was actively being lost. This was not a client-side or configuration issue. It was confirmed to be on Hostinger’s side. The real cost of this outage was not the hosting fee. It was the business damage. If you run any serious business, do not rely on Hostinger’s “cheap” infrastructure. The risk is far more expensive than the price.

Pros

The pricing is low and the interface is simple. That is fine for hobby sites. But it comes at the cost of reliability.

Cons

Prolonged server-side outages with no real-time transparency or meaningful response. When issues occur, the lack of accountability and slow resolution directly harms active businesses. “Cheap” pricing becomes irrelevant the moment uptime and support fail when it matters most.

Review Source

Response from Hostinger

January 7, 2026

Hello, Shlomi, At Hostinger, we're always working to improve our services, and feedback like yours helps us a lot. Thank you for sharing it. Your website's server faced a recent downtime, but our Tech Team has solved the issue already. The specialists are in touch with you to give more information, so let them know if you have any questions! Best wishes, Gabriela from Hostinger

DD

Denise D.  
Consultant  
Internet  
Used the software for: 2+ years

### "Hosting with superior customer support "

March 9, 2026

5.0

I’m glad using Hostinger and the customer support is the best! If you are looking to create multiple sites, Hostinger!!!

Pros

I have used Hostinger for many years, hosting and managing multiple WordPress sites. This is so far the best hosting offer for WP. The AI website builder is also great!

Cons

A single month payment is a bit high, but when you’re in business, you can go with a 2-year plan and this is the best discount.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

I made this switch for several reasons, but the pricing and value for money are the most accurate.

Review Source

Response from Hostinger

March 13, 2026

Hi, It's great to hear we've been a solid fit for your WordPress projects over the years, and that the AI builder has been a helpful addition. Hearing our support team stood out too means a lot! Best regards, Gabriela from Hostinger

PR

Pawan R.  
Owner  
Construction  
Used the software for: 2+ years

### "Hostinger for your website building"

February 20, 2026

4.0

My overall experience with hosting her has been great. I haven’t had encountered any major problems. Any small issues. Customer service would solve right away or I could email them and they respond within two days. I’ve been using hosting her for my website for over two years and not planning to change anytime soon.

Pros

What are like most about Hostinger is that it’s user-friendly great value for your money good customer service and room to expand and grow within the software

Cons

Some things are hard to navigate to find. Also it’s very simple so you won’t be able to do the more in-depth things that you can find on other platforms.

Review Source

Response from Hostinger

February 26, 2026

Hi, It’s great to hear our easy-to-use platform, solid pricing, and responsive support have made your two years with us such a smooth ride. We’re glad the team could quickly sort out any small bumps along the way! Best regards, Gabriela from Hostinger

VR

Verified Reviewer  
Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Misleading statements in domain transfer process and invoice"

May 13, 2026

1.0

Disappointing. We could never treat our clients like this. Wasted time and money. Doubtful that other areas of the business are trustworthy.

Pros

Well designed interface, visually. That's all I can say. Advertised prices are good if they stick to them.

Cons

False advertising in checkout process and email invoice. Showed 1 year of domain registration during transfer process as discounted from usual price of USD$18 to USD$1. But didn't renew the domain, and charged USD$1 for nothing. Emailed invoice shows domainname.tld 1 year $0.00 and USD$1 for one year of transfer (as if that's a product anywhere on the internet without renewal; it's not). Support refuse to address the 1 year domainname.tld product on the invoice. Further, the transfer process was buggy and needed two support agents to manually transfer it in themselves.

Switched from

[OVHcloud](https://www.capterra.com/p/229589/OVHcloud/)

Price. I was mistaken. Hostinger was misleading.

Review Source

Response from Hostinger

August 27, 2026

Hello there, Thanks for your feedback. We're sorry to hear about your experience, but we really appreciate your honesty, as it helps us get better. We'd like to clarify the situation with your domain transfer. Each TLD follows rules set by its registry, not by Hostinger. While many TLDs include a 1-year extension by default when transferred, some do not — and this depends entirely on the registry's policies for that specific extension. This is why your domain's expiration date wasn't extended after the transfer. We understand this can be confusing, and your feedback about how this is communicated during checkout has been forwarded to our dedicated team for review. If you have any further questions, our Customer Success Team is available 24/7 and happy to help. Best regards, Karolina from Hostinger

VR

Verified Reviewer  
Analyst  
Apparel & Fashion  
Used the software for: 1-2 years

### "Affordable and Easy Hosting for Small Websites"

March 5, 2026

5.0

Overall a reliable hosting service for small websites and beginners. Easy to manage, fast loading speeds, and good value.

Pros

Affordable hosting with good performance. Easy setup, simple control panel, and helpful tools for building websites quickly.

Cons

Customer support response can sometimes be slow. Some advanced features require higher plans. Occasional minor downtime.

Review Source

Response from Hostinger

March 11, 2026

Hi, We're glad the easy setup and straightforward control panel made getting started feel smooth. It's great to hear the speed and overall value worked well for smaller sites and beginners! Count on us, Gabriela from Hostinger

Damilare O.  
Software Engineer  
Accounting  
Used the software for: Less than 6 months

### "Fast and Reliable Platform for Nodejs Deployment"

April 24, 2026

5.0

Easy and seamless deployment process, easy to use and removes the bottlenecks in many traditional platform.

Pros

The deployment process was pretty straightforward. It took just a few minutes to deploy my node project with support for custom domain or domain purchase on-demand. Hostinger has good support for performance analytics and metrics. I could easily see both deployment logs and runtime logs. I also found the UI flow pretty nice and straight forward to use. Kodee AI was a good assistant, it helped me quickly identify how to use the platform seamlessly. What i found really cool was IP tracking which allowed me to know who accessed what and when and allowed for quick debugging. Whats cool is Hostinger provides all these at such cheap rate.

Cons

Initial deployment flow needs a bit of refinement. It was a bit tacky to identify what i needed to do next especially for nodejs deployment. I kept seeing deploy your website instructions which was not relevant for me. Kodee AI also needs a bit more training, some of the responses are not accurate.

Review Source

GS

Gerald S.  
owner  
Retail  
Used the software for: Less than 6 months

### "AI hallucinates and is completely unable to resolve the simplest problems. "

April 12, 2026

1.0

Biggest nightmare in 30years of maintaining a website. I wish I'd never seen their ad, and now I have to try to get my money back, try to find a different host and start all over.

Pros

cheap, seemingly easy to use interface. They suggested they could easily and quickly migrate my site and domain. However the support is nonexistent.

Cons

AI is the only support. The AI bot contradicts itself repeatedly, suggesting fixes that don't work for simple issues like connecting domain to website. After 8 days, it hasn't been able to help get my domain connected to my website, no matter how many times I click the "connect" button, or ask the AI for assistance. It tells you it will take 'about an hour', then 'up to 24 hrs,' then 48 hrs, then 72 hrs. Then it tells you to reverse the setting it recommended to begin with. Changes will take effect in "about an hour". 48hrs. later the issue is still unresolved.

Review Source

Response from Hostinger

April 30, 2026

Hi Gerald, Thanks for sharing your thoughts with us. We always value customer feedback and will pass it along to the right teams. We couldn't find your account with us, but we'd love to help you. We invite you to let us know of any other details via quality@hostinger.com — we'll be happy to listen. Best wishes, Gabriela from Hostinger

IA

Iness A.  
UX UI Designer  
Design  
Used the software for: 2+ years

### "Le meilleur des hébergeurs web"

August 5, 2026

5.0

Pros

Enregistrer un nom de domaine et héberger un site web ne peuvent pas être plus simples qu’ailleurs sur Hostinger. Le panneau de contrôle est très intuitif et si ça ne l’est pas assez, vous disposez d’une assistance réactive quelle que soit votre offre d’hébergement. Idéal pour des sites WordPress et des VPS pour des usages comme n8n.

Cons

Je n’ai aucune plainte les concernant. Je suis cliente depuis près de 5 ans et tout va bien dans le meilleur des mondes. La fonctionnalité de création de site web par IA me semble très médiocre, mais bon, je ne suis pas la cible.

Review Source

JA

Jess A.  
Creative Designer  
Design  
Used the software for: 6-12 months

### "Best and Easiest Website Hosting I have found"

February 1, 2026

5.0

Hostinger provides an easy to learn and ease platform to creating websites, hosting them and managing them as well. It makes integrating with Word Press and other programs for managing the websites easy. I like their support system for helping time for any issue as well.

Pros

I use Hostinger to host, create, and manage my websites. Hostinger makes it so much easy and efficient.

Cons

I like Hostinger for the low prices and startup prices for getting new domains but I don't like the renewal price I have to pay for the domain. it is a bit expensive.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Hostinger offered a less expensive option with more features

Review Source

Response from Hostinger

February 11, 2026

Hello, Jess, It’s awesome to hear our platform makes building and managing your sites feel simple, especially with smooth WordPress integration and helpful support when you need it. We’re glad the value and feature set made the switch an easy choice for you! All the best, Gabriela from Hostinger

Teruo K.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Simple and quick way to deploy a Node.js app"

April 17, 2026

5.0

I tested Hostinger’s Node.js hosting with a simple app. Overall, the experience was smooth. I was able to go from setup to a live deployment without much trouble, and the UI made it easy to navigate the process. Access to logs and metrics also made troubleshooting easier. It felt like a practical option for getting a small Node.js app online quickly.

Pros

The setup process was straightforward, and I was able to deploy a Node.js app and get it live pretty quickly. The UI was easy to follow, so it didn’t take long to understand where to upload the project and manage the deployment. I also found it easy to access logs and basic metrics, which helped when troubleshooting an issue during setup.

Cons

The initial setup flow could be a bit clearer for first-time users. Since the deployment process is a bit different from other platforms, it took some time to understand the expected steps. More guidance around the first deployment would make it easier to get started.

Review Source

Response from Hostinger

April 30, 2026

Hi Teruo, Thanks for taking the time to share your experience with us! We're always working to improve our services, so this partnership keeps getting better every day. All the best, Gabriela from Hostinger

VR

Verified Reviewer  
Ceo and founder  
Writing and Editing  
Used the software for: Less than 6 months

### "Hostinger freaking awesome"

March 20, 2026

5.0

I have been with them now 4 months and i have 2 websites with them one hostinger ai builder and the other word press

Pros

Hostinger is my go to for webhosting and e-commerce they are priced well lots of features and customer service is great

Cons

I dont have any cons. I really am satified so nothing to report for the cons. Hostinger is great really

Review Source

Response from Hostinger

March 25, 2026

Hi there, Thanks for taking the time to share your experience with us! We're always working to improve our services, so this partnership keeps getting better every day. All the best, Gabriela from Hostinger

Yudhawan Anis S.  
Back End Developer  
Computer Software  
Used the software for: Less than 6 months

### "Deploy a fast, easy and affordable Node.js project to Hostinger."

February 23, 2026

4.0

Deploying my Node.js app was a great experience, even though I encountered a few failures during my first deployment. However, it eventually succeeded. The issue stemmed from my script. Node.js hosting only requires running npm start, but I added other steps. This means if the hosting provider only needs a project with a “npm start” script, it simplifies deployment for beginners and makes connecting to the domain much easier.

Pros

We have a lot of packages to rent for hosting and VPS. The simple dashboard page simply displays some information and offers to the user. There’s no rich text regarding offer and package details.

Cons

When I want to deploy my Node.js app after purchasing the package, I’m taken to a page displaying three option offers. I don’t choose any and end up stuck. Eventually, I notice a small text “deploy Node.js project” and click it. Why should Hostinger make this information so small?

Review Source

Response from Hostinger

March 19, 2026

Hi Yudhawan, It's great to hear your Node.js app got up and running, and that the setup felt much simpler once you narrowed it down to the npm start script. We also love hearing the domain connection felt easy for a first deployment experience. Best regards, Gabriela from Hostinger

VR

Verified Reviewer  
Software Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Hostinger App Suspension Review"

January 27, 2026

3.0

Hostinger makes hosting simple and affordable. I can deploy and manage my apps quickly without dealing with too much complexity, which saves time and keeps costs low—especially useful for small teams and growing projects.

Pros

Affordable pricing, clean hPanel dashboard, good production systems and easy setup for developers and small teams.

Cons

No advance warning before stopping live production apps and unclear communication about supported framework versions.

Review Source

Response from Hostinger

February 11, 2026

Hi there, Thanks for sharing your experience with us. Your feedback helps us find ways to improve and keep delivering reliable service. We've shared your review with the relevant teams for feedback. If you have any suggestions for improvement, feel free to email us at quality@hostinger.com. We'd love to listen. Best wishes, Gabriela from Hostinger

Bersufekad M.  
Software engineer  
Computer Software  
Used the software for: 2+ years

### "Node.js Hosting on Hostinger:"

February 17, 2026

4.0

my experience with Hostinger has been good for small nodejs deployments. setup is fast. it is not ideal for heavier workload but for lightweight apps it is practical.

Pros

It is easy to deploy a Node.js app on a shared hosting without managing a full vps. The control panel is simple to use and node environment setup is fast

Cons

It have a limited controle and resource cap on shared Node.js hosting. When the app experiences higher load, performance can drop and 503 errors can occur.

Review Source

Response from Hostinger

February 26, 2026

Hey, It’s awesome to hear how quickly you were able to get your Node.js app up and running on shared hosting, with the simple control panel making setup smooth. We’re glad it’s been a practical fit for your lightweight projects! Best, Gabriela from Hostinger

VR

Verified Reviewer  
CEO - IT Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Hostinger...Hosting with Power."

May 28, 2025

4.0

I have been using Hostinger for a few years now and I am satisfied that it is a good low cost hosting platform.

Pros

Hostinger is a very stable and complete hosting solution for web sites and online applications. It has everything needed to host a website at a reasonable cost.

Cons

I don't like that Hostinger wants you to add their email services and transfer the domain over to its systems.

Alternatives considered

[Webflow](https://www.capterra.com/p/136159/Webflow/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Hostinger

I ultimately chose hostinger because it had the features I needed at a low cost.

Switched from

[Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Needed a low cost solution with less maintenance overhead.

Review Source

Response from Hostinger

May 30, 2025

Hi there, Thanks for taking the time to share your experience with us! We’re always working to improve our services, so this partnership keeps getting better every day. Best wishes, Team Hostinger

MB

Matthias B.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Hostinger is great… until you have a problem"

October 11, 2025

1.0

Overall, my experience has been very disappointing. While Hostinger might look modern and affordable on the surface, the lack of reliable customer support becomes a huge problem once something goes wrong. I am now stuck with a 12-month contract for a hosting product that does not work at all. Hostinger may be “great” as long as nothing breaks — but once problems arise, the reliability and accountability you expect from a hosting provider simply isn’t there.

Pros

At first glance, the platform looks user-friendly and straightforward. The pricing also seems competitive compared to many alternatives. Setting up basic hosting features is relatively simple if you only need standard functionality without advanced requirements.

Cons

I received a defective server product that didn’t work from the start. Support appears to rely almost entirely on AI, and reaching a real person is extremely difficult. Even with clear, demonstrable issues on Hostinger’s side, my concerns were dismissed and I was left without a working solution.

Review Source

Response from Hostinger

October 17, 2025

Hi, Matthias, Thank you for your feedback. We've shared your review with the relevant teams for feedback. If you have any suggestions for improvement, feel free to email us at quality@hostinger.com — we'd love to hear how we can improve our partnership. Best regards, Gabriela from Hostinger

DF

Dessalew F.  
software developer  
Computer Software  
Used the software for: Less than 6 months

### "Simple and user-friendly hosting platform"

May 29, 2026

5.0

Recently, I deployed a Node.js application on Hostinger, including a Node.js API and Socket.IO for real-time features. The deployment process was fairly smooth and straightforward. Hostinger provides a user-friendly interface that makes it easier to manage server-side applications even for users who are not highly experienced in DevOps. Overall, the performance has been stable, and the setup process was simple. It supports modern web applications well, and I was able to get my project running without major issues. It’s a good choice for deploying Node.js projects, especially for beginners or small to medium applications.

Pros

Hostinger is very easy to use and beginner-friendly. The setup process is simple, and it doesn’t take much time to get a website running. The dashboard is clean and makes website management straightforward

Cons

Some features are required or limited depending on the plan, which can feel restrictive for new users.

Review Source

Subramani S.  
Independent Consultant  
Computer Software  
Used the software for: 6-12 months

### "Hostinger Node.js deployment"

May 8, 2026

5.0

I found it as good as hosting a node.js application in Vercel or Netlify platforms. It has all the similar configuration options for a node.js application deployment.

Pros

It's very straight forward to link a github repository and get a node.js application deployed in hostinger. Then connect the domain to it.

Cons

Had to connect a domain to a deployment node.js project to have https enabled. https is not available for hostinger temporary domains.

Review Source

MD

Mwangi D.  
Senior UX Engineer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Why I Use Hostinger for my Personal and Business Website Projects: A Remarkable Web Hosting Solution."

September 4, 2025

5.0

Pros

Hostinger, arguably, is one of the best web hosting providers. It has cheap hosting plans with freebees such as free SSL certificates, and Emails. Furthermore, it has a simple to use H-Panel while the web hosting provider speed is remarkable!

Cons

There is nothing i do not like about Hostinger. Its service is fast and their customer support is remarkable. Overall, great service!

Review Source

Response from Hostinger

September 12, 2025

Hi, Mwangi, So nice to hear you're enjoying the ease of H-Panel and the extra perks like SSL and email. Great that the speed stands out for you too! Best wishes, Gabriela from Hostinger

LB

Lauren B.  
Lead Content Creator  
Information Technology and Services  
Used the software for: 1-2 years

### "Overall satisfied"

October 16, 2025

4.0

Pros

Simply I love their support. A quick aid and assist for building a website. Hostinger is an affordable hosting plan offering a variety of plans. I simply like their Premium Web hosting plan, as there you can host multiple websites easily.

Cons

Overall everything worked for me but first when I saw the pricing I thought it was for one month then when I went to payment page then I understood that it was only when we purchased it for 3 years. A single month subscription is most higher.

Review Source

Response from Hostinger

November 13, 2025

Hello, That’s the experience we’re all about! Thanks for the review, and feel free to reach out anytime you need a hand. Best regards, Gabriela from Hostinger

Adrian C.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Node.js web application deployment"

July 6, 2026

5.0

Great experience. I was able to deploy my Node.js web application in few minutes with minimal steps.

Pros

Easy to use and user-friendly to deploy a Node.js web application. It offer great deals for new users.

Cons

None so far. Everything runs smoothly from the deployment. It is a good hosting provider for beginners.

Review Source

VHJ

Victor Hugo J.  
Founder  
Accounting  
Used the software for: 1-2 years

### "Hostinger sells domains with trademarked names and denies all responsibility"

April 29, 2025

1.0

My experience was extremely disappointing. I bought a domain with a brand name that Hostinger sold me without warning, and later I was contacted by the trademark owner demanding the domain be taken down. Hostinger took no responsibility, offered no support, and hid behind international borders to avoid accountability. Their refusal to issue a refund or acknowledge fault is a clear violation of consumer trust. I cannot recommend them to anyone who expects basic transparency and fairness.

Pros

The user interface is simple and intuitive, and the domain registration process is quick and easy to navigate even for non-technical users.

Cons

Hostinger allows users to register domains containing names of major trademarks, like Meta, without providing any warning or legal disclaimer. When the trademark holder issues a takedown, the company denies all responsibility and refuses to offer a refund or even a domain replacement. They claim that Brazilian consumer laws don’t apply to them because they’re based in Cyprus, which is not legally correct.

Review Source

Response from Hostinger

May 23, 2025

Dear Victor, Listening to our customers is essential to us, so thank you for sharing your experience. We hope to make sure everything is clear. Following our Terms of Service (https://www.hostinger.com/legal/universal-terms-of-service-agreement) and related policies, to which you agreed when purchasing our services, customers are required to have the legal right to use trademarks when registering a domain using them. Failure to do so can be considered abusive by our terms. The Brazilian legislation also protects trademarked names from unauthorized use and states that the individual using a service must be aware of the legal limitations - not being the company's responsability to warn them further than what our policies already disclaim. As a consequence, and as more extensively explained in your Reclame Aqui complaint, it's not possible to issue a refund for the infringing domain. If you have any additional questions, please refer to our Terms of Service. Best, Team Hostinger

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