---
title: "Salesforce Consumer Goods Cloud Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Salesforce Consumer Goods Cloud Software - reviews, pricing plans, popular comparisons to other Retail Execution products and more."
source_url: "https://www.capterra.com/p/218422/Consumer-Goods-Cloud/"
page_type: "product"
language: "en"
---

# 

 Salesforce Consumer Goods Cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Salesforce Consumer Goods Cloud

## What is Salesforce Consumer Goods Cloud?

With Consumer Goods Cloud from Salesforce, account teams get a 360-degree view of customers to deliver mission critical B2B processes. Streamline relationships and oversee sales activities all in one platform to fuel growth. Drive efficiency for field reps with route planning optimization, task management, and mobile order capture. See how brands are turning every store into the perfect store with Consumer Goods Cloud.

## What is Salesforce Consumer Goods Cloud used for?

[Retail Execution](https://www.capterra.com/retail-execution-software/)[Trade Promotion Management](https://www.capterra.com/trade-promotion-management-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Salesforce Consumer Goods Cloud

0.0

VS.

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$50

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (2,029)

Value For Money

0.0 (0)

Value For Money

3.9 (1,618)

Customer Service

0.0 (0)

Customer Service

3.8 (1,721)

## Salesforce Consumer Goods Cloud alternatives

[4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (14)](https://www.capterra.com/p/210477/Promomash/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## FAQs about Salesforce Consumer Goods Cloud

Features and Usability

### What are the key features of Salesforce Consumer Goods Cloud?

Salesforce Consumer Goods Cloud offers CRM, opportunity management, order management, and task management for sales teams. It also includes inventory management, inventory auditing, vendor managed inventory, and warehouse management, plus reporting/analytics, dashboards, alerts/notifications, mobile access, route optimization, and geographic maps for retail execution.

Getting Started and Support

### What training and onboarding options does Salesforce Consumer Goods Cloud offer?

Salesforce Consumer Goods Cloud provides webinars, documentation, and videos to help teams get started. Webinars support live guided learning, documentation offers written reference material for setup and feature use, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does Salesforce Consumer Goods Cloud offer?

Salesforce Consumer Goods Cloud provides Email/Help Desk, FAQ/Forum, and Phone Support. No reviewer feedback about support is available, so user experience with response times, helpfulness, or common frustrations cannot be summarized from the catalog data.

## Features

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Budgeting/Forecasting

Create budgets based on historical data and future projections

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Salesforce Consumer Goods Cloud 44 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Collection: Process of gathering, measuring, and analyzing accurate data
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Signature: Digitally sign online documents
- Email Marketing: Create and send email blasts/campaigns
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- For Retail: For Retail Stores
- For Sales Teams/Organizations: Caters to sales teams
- Forecasting: Form predictions based on past and present data/trends
- Geographic Maps: Visualize locations on a map
- In-Store Execution: Handle all promotion activities and brand strategy for products at retail stores
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Mail Order: Facilitate the process of ordering and the mail delivery of products
- Merchandise Management: Provides intelligence to make the right inventory purchasing decisions.
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Sales History: Information about revenue from sales of a particular product in the past.
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Shipping Management: Manage and track orders being shipped to customers
- Task Management: Create, manage and track all task activities and progression
- Warehouse Management: Manage and track operations and inventory within warehouses

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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