---
title: "Trace One PLM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Trace One PLM Software - reviews, pricing plans, popular comparisons to other Product Lifecycle Management products and more."
source_url: "https://www.capterra.com/p/218449/Trace-One-PLM-Suite/"
page_type: "product"
language: "en"
---

# 

 Trace One PLM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Trace One PLM

## What is Trace One PLM?

Trace One PLM is a single, collaborative, centralized platform that enables CPG manufacturers and retailers to develop their products faster and with less risk. All the information generated during each phase of a product's lifecycle is centralized in one place, so that it is accessible to everyone, including suppliers and third parties.

## What is Trace One PLM used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[Product Lifecycle Management](https://www.capterra.com/product-lifecycle-management-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Trace One PLM?[Manage this product listing](https://www.g2.com/products/trace-one-plm/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Trace One PLM

4.4 (17)

VS.

[4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$1

Flat Rate, Per Month

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (17)

Ease Of Use

4.1 (539)

Value For Money

3.7 (12)

Value For Money

4.2 (439)

Customer Service

4.4 (17)

Customer Service

4.5 (503)

## Trace One PLM alternatives

[4.4 (63)](https://www.capterra.com/p/147317/PropelPLM/reviews/)

Starting price

$73.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/218449/Trace-One-PLM-Suite/alternatives/)

## FAQs about Trace One PLM

Overview

### Which roles and teams benefit most from Trace One PLM?

Trace One PLM is most used by quality, QA, and compliance teams managing product integrity, supplier standards, packaging validation, and regulatory documentation. Product, project, and process managers use it to coordinate development workflows, while food technologists and marketing teams support formulation changes, renovation projects, and cross-functional product data alignment.

Answer based on 17 reviews

Overview

### What company size and industries is Trace One PLM built for?

Trace One PLM serves enterprise and small business teams equally at 35% each, with food production leading at 29%. It is aimed at retail quality, private label, packaging, sourcing, procurement, category, and supplier management roles, with strong use in food and beverages at 24%, retail at 12%, and quality management.

Answer based on 17 reviews

Features and Usability

### What are the key features of Trace One PLM?

Trace One PLM offers product lifecycle management features such as design management, item management, lifecycle management, and product data management. It also includes workflow management, approval process control, document management, version control, and audit trail, plus supplier management, quality management, and compliance management for product and vendor oversight.

Integrations

### Which third-party tools and platforms does Trace One PLM integrate with?

Trace One PLM integrates with Salsify and Syndigo, and its official catalog also lists eCommerce integrations. These connections support product content and item specification workflows across commerce-related systems.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Trace One PLM offer?

Trace One PLM provides in person training, live online sessions, webinars, documentation, and videos. These formats give teams options for guided instruction, scheduled online learning, self-paced reference materials, and recorded visual walkthroughs for getting started with the platform.

Getting Started and Support

### What customer support options does Trace One PLM offer?

Trace One PLM provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support quality is available in the catalog data, so response times, helpfulness, and common frustrations cannot be assessed here.

## Features

AI summary

Based on 2,611 Product Lifecycle Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing quality management software:

-   **Document Management** (**54%** of reviewers rated this feature as critical)
-   **Quality Control** (**50%**)
-   **Compliance Management** (**44%**)

Trace One PLM includes **Document Management** and **Compliance Management**, giving teams a central place to manage quality records and maintain alignment with regulatory requirements. However, it does not offer **Quality Control**. Instead, it provides **Change Management** (**45%**), which helps businesses track updates to products, processes, and documentation while keeping stakeholders informed. Together, these capabilities help businesses maintain accurate records, manage compliance obligations, and coordinate changes more effectively.

Document Management

4.3 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Compliance Management

3.9 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Change Management

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track and monitor efficient handling of all changes/transitions

Data Import/Export

4.0 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Alerts/Notifications

4.4 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Approval Process Control

4.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

Trace One PLM 51 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Change Management: Track and monitor efficient handling of all changes/transitions
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communications Management: Record and track all relevant internal and external communications
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- EDI: Transfer of data from one computer system to another
- File Management: Create, save, and store files
- Ideation: The creation, development, and sharing of potentially innovative new ideas
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Prioritization: Arrange tasks based on the level of priority or urgency
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Product Data Management: Capture, organize and track product-specific data and information in a centralized location
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.
- Quotes/Estimates: Generate quotes or estimates for customers
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- RFP Creation: The process of creating a questionnaire and submitting it to prospective vendors.
- Rfx Management: The process of submitting requests for quotes, proposals, information, etc.
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Supplier Quality Control: Qualify, select, and monitor supply chain partners
- Supplier Web Portal: Integrated online platform shared by businesses and their vendors to exchange information/files and collaborate on projects.
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.2 (17)

4.2

Based on 17 reviews

## Pricing

Value for money

3.7 (12)

Basic

$1.00

Flat Rate,Per Month

Value for money

3.7 (12)

3.7

Based on 12 reviews

## Integrations

[

Salsify](https://www.capterra.com/p/147254/Salsify/)[

eCommerce](https://www.capterra.com/p/99668/eCommerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (17)

4.4

Based on 17 reviews

## User reviews

Overall rating

4.4

Based on 17 reviews

Filter by rating

5(8)

4(7)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AD

Alicia D.

Coordinatrice qualité clients

Food Production

### "Outil Trace One "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 13, 2025

Pros

L'utilisation de Trace One est assez facile d'utilisation et les commentaires sont pratiques pour finir de compléter les CDC.

Cons

Nous ne sommes pas forcément au courant lorsque le client a posté des commentaires. Difficulté de savoir qui doit valider avec le code couleur.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

BE

Benedicte et Elena D.

QUALITE

Food & Beverages

### "Ma vue sur Trace One"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 12, 2025

Squelette du logiciel bien structuré (les chapitres sont bien définis, facilité et rapidité pour trouver les infos, possibilité d'importer des chapitres d'autres cdc, date d'archivage dans le même cdc)

Pros

Facilité d'utilisation, structuration du logiciel, disponibilité et écoute du service client, dépannage rapide

Cons

Lenteurs informatiques, dysfonctionnements assez récurrents (impossibilité de télécharger un document ou d'enregistrer des informations, en cours de saisie la page de travail retourne à la page d'accueil et toutes les informations sont perdues, parfois les MP ne peuvent être dupliquées)

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

IP

Iolanda P.

Quality Manager

Food Production

### "Good system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2025

Good experience, easy to access the system and the information which you looking for is easy to find

Pros

Good system, easy to work with and access, information found is really useful and lots of things to learn

Cons

The system itself sometimes is blocking and the connection is really slow, as example you are working on a spec and you can loose the information.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CG

Caroline G.

Responsable outils et process associes

Retail

### "Avis positif "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 6, 2025

Je n'utilise pas au quotidien le logiciel PLM mais j'interviens dans son adaptation et il n'est pas toujours simple d'obtenir les évolutions

Pros

Tout est centralisé et archivé. Permets de gerer de A à Z le cycle de vie du produit. Cela permet les echanges avec les fournisseurs

Cons

Les délais pour modifier ou ameliorer les outils sont parfois longs. La modernisation des outils devrait arranger les choses.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

MP

Manon P.

Supplier QA manager

Food & Beverages

### "Effective tool driving insights"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 5, 2025

Pros

This tool meets our needs and brings valuable insights that strongly support our work and decision making. Traceone team is very dedicated and supportive.

Cons

the user interface could be simpler and more intuitive to make it easier for a wider range of users to navigate and fully benefit from the tool.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CB

Caroline B.

Chargée de projets - Pôle Transverse EXPEP Qualité Emballage Packaging

Food Production

### "Un outil ayant besoin d'évoluer mais une Customer Success Manager de confiance !"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 2, 2025

Les éléments sont denses et nécessitent un long apprentissage. Heureusement que notre Customer Success Manager est très à l'écoute.

Pros

Notre Customer Success Manager (\[contenu sensible caché\]) est très à l'écoute et dans l'accompagnement. Un vrai plaisir de collaborer avec elle et faire évoluer les outils.

Cons

La prise en charge (par support@trace.one) et les temps de traitement des dépannages sont beaucoup trop longs et inadaptés au besoin de l'activité. Les temps de développement de certains outils sont parfois trop longs (plusieurs mois). Il reste de nombreuses évolutions à mettre en place dans les outils pour optimiser et faciliter son utilisation.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MP

Mercedes P.

Técnico Sistemas Gestión QSE

Food & Beverages

### "Excelente. Recomendable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 28, 2025

Encantada con la plataforma, como se está llevando y el soporte que tiene. Destacar que es coherente y que el apoyo posterior es excelente en todas las veces que lo hemos solicitado, tanto en contenido como en tiempos de ayuda.

Pros

Una vez conoces o empiezas a mirar la plataforma (parte de especificaciones), ésta es más coherente y simple que otras plataformas de especificaciones que trabajamos. El apoyo / soporte que se tiene de la plataforma es excelente.

Cons

Lo que cuesta siempre al principio es hacerte a la plataforma, al estilo y a donde está toda la información. Pero es dedicación - tiempo y tienes solventado esta desventaja. A veces es complejo iniciar el tramite de apoyo en caso de necesidad, dado que nosotros la utilizamos para producto de marca blanca, pero una vez se tramita, no hay problema. Todo lo contrario, esta parte de soporte se convierte en una ventaja.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

VE

Valentin E.

Ingénieur Qualité Produit DPH

International Trade and Development

### "Globalement très bon"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2025

Pros

La praticité d'usage entre les différents acteurs sur un même outils sécurisé est clairement le point fort de TraceOne. L'accompagnement des équipes est fort apprécié et possibilité de reporting sont infini.

Cons

Les passerelles entre différents portails entre eux n'est clairement pas optimal. Ex : Donnée sur les portail AMC, ITM & Auchan vers AURA Retail PL

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

IK

Iwona K.

Quality Assurance Manager

Import and Export

### "Great platform for maintaining the performance and progress"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 20, 2025

We haved shared with 4 general products. The multiple questions and tabs to go throught. Once few were done then it was nice and easy to follow.

Pros

The fact that once you get used to a habit of putting the data and regular checks you have all the details in one place.

Cons

The notification phase - I am never sure whether the data was read or not. If the green colour was achieved for any of the tab maybe the could be an option to hide them. In such a case the scrolling down will spead up.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RK

Robert K.

Board Representative for Key Projects

Food Production

### "Trace One review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 15, 2025

Overall, my experience with Trace One PLM is positive. Once I became familiar with the system (good trainings!), I found it efficient and reliable for creating and managing product specifications. It provides a solid framework for ensuring product compliance and transparency, which is especially important in the food industry. Of course, a big advantage is efficient, helpful and friendly Trace One support.

Pros

Structured and centralized approach to product data management. It made it easier to collaborate with suppliers, and ensured that all relevant documentation, ingredient information, and regulatory compliance data were organized and accessible. The interface also supports clear workflows, which helped me stay on track throughout the specification process.

Cons

Some functionalities are not very intuitive, especially for new users. It would be helpful to have more contextual guidance or tooltips directly within the platform, especially when filling out detailed sections of the specification.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/218449/Trace-One-PLM-Suite/reviews/)

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