# vibefam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is vibefam the right Fitness solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/218462/vibefam/reviews --- vibefam 4.8 (61) [View alternatives](https://www.capterra.com/p/218462/vibefam/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of vibefam Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews JD Jeff D OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “It supports both our operational needs and how we present our brand digitally, allowing us to offer a smooth, branded experience for our members while keeping things manageable for the team.“ February 4, 2026 AY Alvyn Y Finance DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Unable to fully cater to our needs to integrate with 2 entry points into the studio.“ March 27, 2026 TT Tong Sheng T OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “It supports the mixed nature of our gym well, from group classes to one-on-one training, and helps keep bookings organised without adding complexity.“ January 8, 2026 NM Natalie M Assistant BuyerRetail, 10,001+ employeesUsed the software for: 6-12 months. “I could not set up notifications for studios that I have signed up for, missing some classes“ July 19, 2022 TD Tarisna D OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Additionally, we have a custom branded-app which helps our members with a more seamless booking experience and at the same time strengthens our brand presence. “ June 11, 2026 FA Farah A Financial ConsultantFinancial Services, Self-employedUsed the software for: Less than 6 months. “At first, the class listing was a little cluttered.“ July 4, 2021 AY Alvyn Y Finance DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Generally a solid and reliable system for gym operations — it helps keep things organised, improves communication, and makes daily admin work easier for the whole team.“ March 27, 2026 MO Magdalene O Senior Exec, Human Resource DevelopmentHuman Resources, 501 - 1,000 employeesUsed the software for: 6-12 months. “I think the community function is not as intuitive for now as it's just a search function.“ May 3, 2021 ## Showing most helpful reviews Showing 1-25 of 61 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jessica M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software and great support team" October 31, 2025 5.0 It's been great, i would highly recommend to other studio owners, it's been very personable and i feel like part of the 'Vibe-fam' as opposed to just having purchased a piece of software. Pros As a new studio owner it helped me to put structure around how i take bookings, receive payments, track my membership and manage marketing. The team were extremely helpful in walking me through the setup process and always on hand if i have any issues or don't know how to do something. Cons Initially the cost was a concern for me as i was starting with $0 revenue, i feel that the functionality and service has proved to be worthwhile, and now i consider the platform to be good value for money. Alternatives considered [Setmore](https://www.capterra.com/p/122035/SetMore/) Reason for choosing vibefam Additional functionality and integration with ClassPass Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) Additional functionality and integration with ClassPass Review Source AP Ann-Marie P. Director of Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Reliable and user-friendly platforms that works well with outstanding support." June 15, 2026 5.0 It has been a positive experience for us using vibefam to support our fitness studio operations. We used to manage everything manually through Whatsapp, which was time-consuming for a lot of enquiries and bookings that went in. With vibefam now, handling bookings is a lot easier, monitoring business is more accurate through reporting, and members are satisfied with the platform. Pros First of all, when it comes to software selection, team support for clients is a very important consideration. With vibefam, I don’t have to worry about that because they’ve been very responsive and supportive. When we requested a feature for our studio, the team was quick to listen, engage, and provide assistance throughout the process. We think that their willingness to continuously improve the product gives us confidence that we’re working with a partner who genuinely cares about your success. Second, the product is intuitive and easy to use for our team members who have limited technical experience. Additionally, I’d like to personally compliment their AI website builder feature which was very useful and innovative. We were able to get our website up and running quickly within one hour. Since there’s an important event coming, we really appreciate the efficient process. Lastly, the reporting features also provide us with useful insights that could be used to evaluate and grow our business, such as member activity, inbound class bookings, etc. Cons We did experience some seasonal technical glitches and had some onboarding related questions in the beginning, but as I’ve mentioned previously, the team quickly handled the matter and assured us. They are knowledgeable yet patient and polite. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing vibefam Vibefam's monthly subscription was more affordable for a new gym and the personlised logo/app feature was definitely a perk. Review Source NM Natalie M. Assistant Buyer Retail Used the software for: 6-12 months ### "Vibefam review" July 19, 2022 3.0 Pros It has a simple layout, which makes navigation quite easy. Cons I could not set up notifications for studios that I have signed up for, missing some classes Review Source TF Timothy F. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy with vibefam and team support" June 19, 2026 5.0 Functionality is top tier and I’m really satisfied with the customer support so far. My team thinks the software is simple to use as it has an admin dashboard to manage scheduling plus there’s mobile and web access which makes it convenient to check it from anywhere. Pros I initially had a concern in software migration because to me it felt complicated. However, the team assured me that it shouldn’t be an issue and they in fact did it very well. The team was really helpful as well in coaching the onboarding session for us to better utilize the different features. For the product itself, it definitely makes our day-to-day studio operations flow more efficiently and cleaner. We can track and manage different package types easily, such as our 50 & 100 class packs including the instructor scheduling tools. Since we have quite a big number of instructors and class sessions, bookings and cancellations are accurately documented for both the staff and members. The platform also supports 3rd party payment integration like Stripe that allows multiple payment methods including the PayNow and GrabPay options, so super relevant to my local members. Solid work from vibefam team Cons We encountered some bugs due to software update in the past and overbooking issues since we also use another booking app called ClassPass. But it was quickly addressed and resolved by the team in a timely manner. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing vibefam team support and reliable features and high up time Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Bad customer service and alot of extra fees Review Source ZC Zac C. Director Health, Wellness and Fitness Used the software for: 2+ years ### "A cost-effective and practical system for managing a strength gym" December 29, 2025 5.0 Our experience with Vibefam has been positive. It fits the operational needs of a strength gym well, offers practical features at a reasonable cost, and supports local payment methods that make things easier for both the team and members. Pros Vibefam supports both our group and private class scheduling in a clear and organised way. Managing class schedules, attendance, and client sessions feels much more structured compared to before. The platform is also more cost-effective for our needs, and local payment options like PayNow and GrabPay are convenient for our members. ClassPass integration runs smoothly, and the staff payroll feature helps simplify internal admin and payments. Cons There are no major issues for us at the moment. Like any system, there are areas that could improve over time, but nothing that affects our day-to-day operations. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost and customer service was a lot more efficient with Vibefam. Review Source RW Robin W. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "A flexible and easy-to-use system for our yoga studio" December 18, 2025 5.0 Our experience with Vibefam has been positive. It supports how our yoga studio operates and gives us the flexibility we need to manage bookings and communication more efficiently. Pros Vibefam is flexible and easy to manage for day-to-day studio operations. Family and guest bookings are straightforward, which makes it easier for members who attend classes together. The email marketing feature also helps us stay connected with our community without relying on multiple tools. Overall, the system feels organised and reduces manual admin work. Cons There are no major issues for us at the moment. Like any platform, there are small areas that could improve over time, but nothing that affects daily use. Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) Customer service is strong at vibefam. The app is straightforward to use without alot of hiccups Review Source IS Ian S. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Awesome local base platform" December 18, 2025 5.0 Our experience with Vibefam has been positive. It supports how a Muay Thai gym operates, from class management to payments and packages. The platform has helped us stay organised and focus more on training and members. Pros What do you like about Vibefam? Vibefam helps us manage both group and private classes in a clear and organised way. Attendance, and recurring packages are easy to track, which reduces a lot of manual admin. Payment through PayNow is also straightforward and convenient for our members. Overall, the system supports our daily operations well and keeps things running smoothly without unnecessary complexity. Cons There are no major issues for us at the moment. Like any platform, there are small areas that could be improved over time, but nothing that affects our day-to-day operations. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reducing the cost and trying a new local product Review Source TD Tarisna D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Recommended fitness booking software for multi-location pole & pilates studios" June 11, 2026 5.0 Our backend studio ops is fully powered by Vibefam such as class scheduling, class booking, payroll, as well as providing us with valuable analytics insights for long-term business growth. Great software and great team! Pros As a studio owner, having reliable software is very important because I run a multi-location pole & pilates studio. We  decided to migrate from a local system that charges us incredibly high that still requires manual processes. Vibefam provides everything we need to manage our studios effectively in one platform at an affordable rate. We cut the software cost by more than half of what it used to be. Additionally, we have a custom branded-app which helps our members with a more seamless booking experience and at the same time strengthens our brand presence.  Another thing that I really appreciate is the clean dashboard showing important information into studio performance, metrics, scheduling, and booking for our admin to operate.  Another highlight is the advanced payroll function that really simplifies our admin work and supports us to become a good workplace for our instructors. Cons It’s been a positive experience for us to engage with Vibefam, so no complaints so far. But maybe one issue we encountered most recently is on the payment page issue, as it doesn’t allow overseas credit cards to be used. However I understand that it’s an external constraint coming from the nation or local regulation instead of from the vibefam side and the team has promptly kept us updated and try to solve this matter. Review Source IW Indrawati W. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Pilates & yoga studio booking software for easier operations" June 12, 2026 5.0 Our experience with vibefam has been very positive and we’re satisfied with it. Since implementing the system, it has become easier to monitor bookings, and keep members' data organized in one place. To us vibefam has become an important part of the studio’s growth. Pros Vibefam helps to simplify and organize our studio’s daily operations in one platform. Previously it was very tiring and challenging to handle everything everywhere manually, especially since we only have one admin. But with the software now, workflows have become more efficient with features such as scheduling and member management. Recently we even built our website with their AI website builder which is easy and quick! Members get to scroll and explore a bit more about our studio. But I do see there’s more positive opportunities to be added from this new feature. We notice improvements with the overall customer experience and member retention because of beginner friendly booking journeys, members can easily browse and book classes online. The auto-reminders are useful to the members as well. Their support team is also very quick and responsive whenever we have questions or encounter issues from the backend, very helpful in guiding us through the process. Cons Not applicable and if there’s any feedback, we believe the team is very patient and supportive to help us solve any concerns. Xendit have certain limitations due to the local regulations when it comes to online payment, but the team remains responsive and always provides an update. Review Source YY YEE Y. Owners Health, Wellness and Fitness Used the software for: 6-12 months ### "A very useful and easy to use fitness software for powerformer studio" June 18, 2026 5.0 Overall, I’m happy with vibefam’s product that allows us to run the business smoothly. It’s a convenient tool to manage class booking with an intuitive dashboard. Pros I run a powerformer studio and have used vibefam for almost 1 year now. I booked a demo last year and did explore some other options, but we’re happy that we chose vibefam at the end. The platform is easy to use for both the back end and customer, and has a ton of useful features that are always evolving with our needs. There’s continuous useful product updates too, such as package share links and promoted class options that definitely help to boost online conversions for us studios. Another great thing about them is customer service has always been active and available whenever we need them. Cons Few lags happened once in a while but team support is quick and responsive so the issue is not a big deal for us. Review Source JD Jeff D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Straightforward App/Platform for Managing a Yoga Studio" February 4, 2026 5.0 Overall, Vibefam has been a good fit for Breathcraft. It supports both our operational needs and how we present our brand digitally, allowing us to offer a smooth, branded experience for our members while keeping things manageable for the team. Pros Vibefam powers our mobile app and allows us to present our classes and packages entirely under the Breathcraft brand. Members can browse schedules, book classes, and purchase packages in one place, without being redirected to third-party platforms. This has helped us maintain a consistent brand experience while making it easy for our community to engage with what we offer. From a studio perspective, it also simplifies how we manage classes and packages, while still feeling personalized and aligned with our identity. Cons There aren’t any major issues for us at the moment, we've had some technical glitches but they resolve them quickly or provide work arounds. Review Source KA Kelsey A. Front of House Health, Wellness and Fitness Used the software for: 6-12 months ### "My positive experience with VibeFam" December 18, 2025 5.0 Overall, Vibefam has been a reliable system for managing our swimming academy. It helps us stay organized and reduces admin workload, allowing the team to focus more on coaching and students. Pros Vibefam helps us manage class schedules, student enrolments, attendance and class bookings in a more organised manner. Bookings are clear, and it’s easier to keep track of different classes and programmes without relying on multiple tools. Cons There are no major issues for us at the moment. Like any system, there’s always room for improvement, but nothing that affects our day-to-day operations. Review Source MW Michael W. Owner Events Services Used the software for: Less than 6 months ### "Opening doors towards more opportunities with vibefam" December 16, 2025 5.0 A very good overall experience with vibefam. From a Singaporean to another, I appreciate that they have provided a strong product against other booking system solution. Pros Vibefam opened up alot of choices and opportunities for my leads and customers. With vibefam, they can see a clearer picture of the classes that are available. It is easy to use and the client support is very responsive. Class booking and membership management has been made easy alot more as I am able to track a larger number of customer database compared with using an excel sheet. Cons I think alot of functions that I want are in the higher tier. I think that it might be possible that some of the higher tier usage can be made available by limiting usage instead of a hard ceiling. Review Source JY Jia Y. Pilates Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Great App, User-friendly and Intuitive" September 25, 2025 5.0 Overall, support team is also very responsive when we have questions. Vibefam just makes running classes so much smooth, I could also tell that the account manager has a great rapport with my bosses, the studio owners. Pros As an instructor, I love how easy vibefam makes managing my classes and bookings. The interface is intuitive, and I can quickly see which classes are full or have openings. Plus, the AI dashboard gives me great insights into attendance trends, which helps me plan better sessions for the members. Cons I wish that the app can have a bit more marketing/communication tools with the members, so I can send messages to the members who signed up for my class through in-app notifications or something Review Source NK Nigel K. Head coach Sports Used the software for: 2+ years ### "Overall feedback " July 18, 2022 4.0 Positive experience with vibefam, it works and little worry needs to be put in Pros Easy and straightforward to use. The customers need not be taught how to use the app Cons Lacks certain admin features, unable to view wait list from mobile phone. Every time a new class is created, the app doesn’t recognise it for our existing members membership Review Source Lee J. Student Education Management Used the software for: 6-12 months ### "Intuitive user experience and great customer service!" May 20, 2021 5.0 Pros I love how all studios and classes are on one platform and I can attend classes from multiple studios without using multiple applications. I like how class chats are created and us students can give inputs to our instructors to make fitness classes even more enjoyable! Overall great concept and I'm loving the app! Cons There can be more studios on the platform! Review Source FA Farah A. Financial Consultant Financial Services Used the software for: Less than 6 months ### "Fuss-free and Saves Time" July 4, 2021 5.0 Excellent product to use. Makes booking fitness classes online a breeze. What I love about VibeFam is that it’s smooth, no-frills and simply WORKS, which is the most important criteria for a booking app. Pros I like the booking system the most. It’s extremely straightforward and very smooth, which saves me a lot of time. Cons At first, the class listing was a little cluttered. Classes should be further divided into subcategories instead of presented as one long list. Review Source CYL Chun Yong L. Product Information Technology and Services Used the software for: Less than 6 months ### "Easy to use and Value for Money" February 18, 2021 5.0 Very friendly founding team who plays the support role for business partners Pros The product is easy to understand & use. Reports and dashboards are very well built for boutique fitness studios and gyms Cons Currently does not support integrations with other softwares Review Source SS Samuel S. Sr Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Smooth transaction and easy class booking" August 8, 2022 5.0 Pros Ease of use, simple interface, no errors Cons Satisfied so far. Clean interface but can look more attractive. Review Source PL Pamela L. Business Development Hospitality Used the software for: Less than 6 months ### "Convenient and affordable, new features " May 3, 2021 4.0 Smooth, affordable and convenient to book classes and join. Having both virtual and physical options are a plus Pros I love the by class in-app group chat that allows me to check with the instructor and meet new friends Cons Hope to see more merchants and users on e app and as it keeps growing the variety of offerings Review Source VR Verified Reviewer VP Banking Used the software for: I used a free trial ### "Review " May 6, 2021 5.0 Pros Product was beneficial & process was seamless Cons Payment code be made more effective by more options. Review Source DA Dave A. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "A dependable system for managing classes and memberships in a strength gym" December 23, 2025 5.0 Our experience with Vibefam has been positive. It fits the needs of a strength-focused gym and helps us manage classes, memberships, and integrations more efficiently. We would recommend it to gyms looking for a reliable management system. Service is personal and warm, and the team has been very helpful. Pros Vibefam helps us manage group class bookings and recurring memberships in a clear and organised way. The booking flow is straightforward for members, and it’s easy for our team to track attendance and class capacity. ClassPass integration runs smoothly and reduces manual coordination, which saves time day to day. Overall, the system supports our operations well and keeps things structured as the gym grows. The Vibefam team has been very responsive and receptive to our feedback and has actively made changes and updates to their offerings to help resolve our issues. Cons There are no major issues for us at the moment. Like any platform, there are small areas that could improve over time, but nothing that affects daily operations. UX could be improved on the admin end, but still acceptable. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing vibefam Price and the amazing service from the team Review Source TST Tong Sheng T. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "A booking system that works well for classes and personal training" January 8, 2026 5.0 Our experience with Vibefam has been positive. It supports the mixed nature of our gym well, from group classes to one-on-one training, and helps keep bookings organised without adding complexity. Pros Vibefam makes it easier for us to manage both group classes and personal training sessions in one place. Members can book through our website without friction, and it’s clear for both coaches and clients to see schedules and availability. For a gym that runs both Muay Thai and fitness classes, having a simple and reliable booking flow helps reduce back-and-forth and keeps daily operations running smoothly. Cons Like any platform, there are small areas that could improve over time, but nothing that affects how we run classes or training sessions. Would like to retain the old prices when we first started with Vibefam. Would like to have another meeting to update me on the new features on the Vibefam. Review Source SA Stephanie A. Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Really Vibin' with Vibefam" April 14, 2026 5.0 Vibefam has been an essential in terms of studio management. The features that it provides help owners and managements to obtain all the necessary records and information to keep running and developing their business more efficiently. Pros Generally easy to use and integrate to our running wellness studio. Does very well in recording payments and attendance of different classes, helps member to pay and book classes easier. Cons The pricing for courses needs an update so studios can list bundling price and an option to automatically change price to normal once the early bird season ends. Review Source SC Stelle C. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Recommended platform for yoga studios" December 17, 2025 5.0 Porting over was a breeze as the team did all the migrating smoothly and Vibefam has been adding new useful features to help businesses grow. Pros Team from Vibefam is approachable and friendly, helpful in guiding companies that are new to Apps like us. Cons Price is comparable to some bigger & established brands. Vibefam is not afflicted with other companies that can bring in more customers. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing vibefam The initial contact person \[sensitive content hidden\] won my trust. Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) The customer support was delayed due to lack of communication and time difference. 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