---
title: "vibefam Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is vibefam the right Fitness solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/218462/vibefam/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

vibefam

4.9 (95)

[View alternatives](https://www.capterra.com/p/218462/vibefam/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Reviews of vibefam

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

YY

Yoon Hui Y

Pilates InstructorHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years.

“It has helped simplify many of our daily administrative tasks while giving our members a seamless booking experience. As the studio has continued to grow, the platform has grown with us, and it's reassuring to know the team is constantly improving the product based on customer feedback.“

July 23, 2026

FC

Fern C

Founder CEOSports, 2 - 10 employeesUsed the software for: 1-2 years.

“Sometimes it was complicated to update the class calendar, some bugs when we first started, Could be more streamlined.“

August 31, 2026

RR

Radeem R

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“We can also see where our bookings are coming from through the lead management system, whether it's ClassPass, WhatsApp, or other channels, giving us better visibility into how members find us. Since we offer both adult and kids' classes, the family account feature has been especially helpful.“

July 9, 2026

BL

Belinda L

Pilates InstructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“Sometimes the system doesn’t load so I’m unable to make my bookings/view them but support team has been quick to respon“

July 21, 2026

BL

Belinda L

Pilates InstructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“As pilates studio management software, It keeps my schedule organised, makes attendance easy to manage, and I can check everything from my phone between classes, support team is responsive“

July 21, 2026

June T

General ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“There are many times when the app and website will lag.“

July 16, 2026

AP

Ann-Marie P

Director of OperationsHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Lastly, the reporting features also provide us with useful insights that could be used to evaluate and grow our business, such as member activity, inbound class bookings, etc.“

June 15, 2026

AY

Alvyn Y

Finance DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Unable to fully cater to our needs to integrate with 2 entry points into the studio.“

March 27, 2026

## Showing most helpful reviews

Showing 1-25 of 95 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JW

JIE W.  
Fitness Director  
Used the software for: Less than 1 year

### "Solid Singapore Studio Management Software"

October 19, 2026

5.0

Vibefam has worked well as a client management system for our one-to-one personal training studio. It’s easy to use for scheduling, payroll and reports, and the move from our previous system was fairly straightforward with the team’s help. We also appreciate the networking events for gym and studio owners.

Pros

Vibefam is easy to use and gives us good value for money. We mainly use it for scheduling, payroll and reports, and it works well as a client management system for our one-to-one personal training studio. Moving over from our previous system was fairly straightforward with help from the team. I also appreciate the networking events Vibefam organises for gym and studio owners in Singapore; I’ve attended one.

Cons

As a small personal training studio, we mainly need the core tools. Some additional features come with a top-up, and we’d prefer not to be encouraged to add features we don’t need.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

We moved from Mindbody to Vibefam because its features were a better fit for our small personal training studio, and the annual fee worked better for us. It gives us the core tools we need for scheduling, payroll, reports and client management.

Review Source

AK

Au K.  
Manager  
Used the software for: 1-3 years

### "Recommended studio management software, especially for our training gym"

October 14, 2026

5.0

Vibefam made the move from our old system fairly straightforward, with no major interruption to the gym. It handles our day-to-day scheduling well, and the updates have been welcome. There are still a couple of sales workflows I’d like to see improved. When we’ve used the support channel, responses have typically taken two to three business days.

Pros

Moving from our old system to Vibefam took about one to two weeks. Our account manager guided us through setting up classes, bookings, and member details, and we had no major disruption to operations. The system is straightforward to use without a lot of manual setup. Scheduling and payroll setup work well for us, email notifications have been useful, and I’ve liked the features added through updates.

Cons

I’d like customers to be able to select several packages or items and pay once. Right now, buying multiple items can mean making three or four separate payments. I’d also like a way for staff to record in-gym merchandise sales, such as a drink paid for by QR code, without requiring the member to buy it through the platform. But so far the team has been open for feedbacks, which is good

Alternatives considered

[PushPress](https://www.capterra.com/p/172781/PushPress/)

Reasons for choosing vibefam

Features of gym management, pricing and support

Review Source

Fern C.  
Founder CEO  
Used the software for: 1-3 years

### "Very user friendly app with 10/10 customer service! "

September 3, 2026

5.0

Very happy with my experience. The team was very helpful, especially \[sensitive content hidden\] who was my personal contact.

Pros

Very easy to use for clients. Seamless management of class schedule and online payments. Customer service was very attentive. 10/10

Cons

Sometimes it was complicated to update the class calendar, some bugs when we first started, Could be more streamlined.

Review Source

DB

Doc B.  
Pilates Instructor  
Used the software for: Less than 1 year

### "post vibefam user experience"

September 1, 2026

5.0

Overall, it's been a strong experience running on Vibefam. Our branded app has made booking straightforward for members, scheduling across a wide range of classes stays clear and organised, and the review feature has helped build real credibility with almost 800 reviews collected. Support has stayed responsive whenever we've needed them, which matters for an established studio like ours.

Pros

We have our own branded app, available on both iOS and the Play Store that has made booking noticeably easier for members. Scheduling has stayed easy on our end too, even with a fairly wide range of classes running. Nothing gets crossed or double-booked, which matters more than people realise once you're running several class types at once. Marking attendance is also straightforward and it allows me to do that even after the class ends in case I’ve forgotten to do so. The platform itself has stayed intuitive and simple since day one, without much of a learning curve and it's held up well for day-to-day use, especially for our instructors managing their own classes.

Cons

We haven't run into anything big that's disrupted how we operate day to day, so far I like it. I do have suggestions on the review feature on the vibefam platform, I think it’s a very useful feature for us as an instructor but on the other hand, I think it would be good if there’s a space for us to make a constructive response to those reviews as well.

Switched from

[Rezerv](https://www.capterra.com/p/265040/Rezeve/)

less time consuming on features usage, its an all in one platform

Review Source

Instructor  
Used the software for: 1-3 years

### "Satisfied with vibefam booking system"

August 6, 2026

5.0

Overall, Vibefam has worked well as yoga studio management software for running classes our studio. Instructor scheduling on the mobile app, attendance tracking, member management, and the review feature all work smoothly together, and the interface stays clean and simple throughout. It's been reliable since we started.

Pros

Having my schedule on the mobile app has made the biggest difference for me as an instructor at my studio. I can check my classes wherever I am and everything stays easy to follow. Attendance tracking is simple too, marking who showed up for each class takes barely any time. Member management sits in the same place, so I'm not looking things up across different tools during the day. The review feature is a nice touch as well, it gives me a good sense of how a class landed with students. The app itself is easy and simple to use, with a clean interface that keeps things from feeling cluttered even on a busy day. Getting used to it didn't take long.

Cons

Nothing significant so far. Whenever a feature request comes up, we can raise it with the team directly, and they've been open to hearing what we'd find useful.

Review Source

Pilates Instructor  
Used the software for: Less than 1 year

### "Keeping schedules, attendance, and bookings in sync"

August 3, 2026

5.0

Overall, my experience with Vibefam has been positive. The platform is easy to use, clear to navigate, and helps me manage my schedule and classes more smoothly. I especially like that everything I need is in one place, from checking my timetable to viewing attendance and student feedback. It has made the day-to-day side of teaching more convenient and organised and overall it has worked well for my needs.

Pros

As an instructor, I mainly use Vibefam to check my schedule, see class rosters, and manage attendance before and after each session. It’s very user friendly and makes it easy to view my schedule in both monthly and daily formats, which gives me a clear overview. The Google Calendar sync has also been very useful, and so far I haven’t had any mismatch issues. I also like being able to see student feedback through the reviews feature. For attendance and class management, it helps me see who is coming, who is on the waitlist, and when a class is cancelled. I use Vibefam mostly on the web, and it’s been good enough for what I need.

Cons

So far it’s been really great. Whenever we've had a question, they have a dedicated support channel link.

Review Source

MT

Mark T.  
BJJ Coach  
Used the software for: Less than 1 year

### "Low learning curve, high on reliability"

July 31, 2026

5.0

Overall, Vibefam has been a solid and easy-to-use platform for managing classes at Stronghold MMA. The app is simple, clean, and not complicated, which makes it easy to use day to day. I mainly use it for attendance, and it has worked reliably with no issues so far.

Pros

Vibefam has been very easy to use from the start. The interface is clean, simple, and not complicated, so it didn’t take long to get comfortable with it. I use it every day on the app, mainly to check attendance, and it’s been straightforward with no issues so far.

Cons

Nothing significant to point to so far. If something comes up, there's a support channel to reach out to, and they've been quick to respond whenever we've had a question.

Review Source

AS

Aisyah S.  
Head Coach  
Used the software for: 1-3 years

### "Swimming courses management software"

July 29, 2026

5.0

Overall, Vibefam has been a positive and reliable platform for running swim lessons at Aquabubs. The system is straightforward to use, helps with class planning and attendance, and makes it easy to manage day-to-day operations. It has been a smooth experience overall, with only a few minor issues that have not been disruptive.

Pros

Running classes at our swim school, the best part of using Vibefam has been how simple and straightforward it is to use. The calendar view is especially helpful for checking each teacher’s classes by day or by week, and it makes day-to-day planning much easier. The system is also easy for the admin team to use for attendance, and getting reports like payment reports is pretty quick and straightforward. Overall, the interface feels clean and easy to manage, with only a few minor issues here and there.

Cons

Nothing major so far. There have just been a few minor issues here and there, but overall it has been manageable. Some parts of the system could be a bit smoother, and there have been a few cases where parents faced small booking issues, but nothing that has caused serious disruption.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Affordability and functionality of VibeFam's features

Review Source

Owner  
Used the software for: Less than 1 year

### "Review on Vibefam"

July 29, 2026

5.0

Overall, Vibefam has been a solid studio management software for us to start with, even though we’ve only been using it for about a month. We’re still getting familiar with the system, but so far it has been stable, easy enough to manage, and helpful for our day-to-day operations.

Pros

We opened our pilates studio about a month ago, so we're still fairly new to running things day to day, but so far Vibefam has made getting started a lot easier. Instructor scheduling has been simple to set up and the booking website gives members an easy way to book classes on their own. I can track attendance and bookings without much effort and having a digital platform and app for members means they can book from their phone whenever it suits them. Setting up packages in the dashboard was straightforward too, including recurring monthly billing, which saves us from chasing payments by hand. Instructor payroll feature is also good although I will need time to explore further. Onboarding was nice and user-friendly from the start, and the support team has been great whenever we've had questions.

Cons

Since we only started using Vibefam about a month ago, we’re still learning and exploring its features. So far, the system has felt stable with no major glitches, and payments have been smooth.

Alternatives considered

[Rezerv](https://www.capterra.com/p/265040/Rezeve/)

Reasons for choosing vibefam

I chose Vibefam because of the pricing and so far it has been a manageable system for running the studio.

Review Source

YsY

Yoon sheng Y.  
Trainer  
Used the software for: 3-5 years

### "My Honest Review "

July 29, 2026

5.0

Overall, our experience with Vibefam has been very positive from my point of view as an instructor. The platform provides everything we need to manage bookings, scheduling, attendance, and classes efficiently. Having everything centralized has made our daily operations much smoother, allowing us to spend less time on administration and more time focusing on our members and classes.

Pros

Vibefam has helped streamline our daily operations by bringing bookings, scheduling, attendance, and class management into one platform. The interface is user-friendly and makes it easy to check class schedules and manage attendance. One feature I especially appreciate is the clear schedule overview, which makes planning much easier. I also find the reviews feature helpful, since it lets us see student feedback on instructors and use that to improve. Another useful part is the app reminder feature, which helps instructors keep track of their classes across different studio locations. Overall, it’s a well-designed platform that supports our day-to-day operations well.

Cons

Nothing significant comes to mind at the moment. The features we use regularly work well, and I haven't experienced any major challenges while using the platform.

Review Source

June T.  
General Manager  
Used the software for: 3-5 years

### "Affordable Gym Class Management System"

July 20, 2026

4.0

I wouldn't change what's working for us. Customer service is also fairly prompt. But I do think there are a lot of bug issues to solve.

Pros

The interface is fairly easy to use once you get the hang of it. It's also one of the most affordable platforms in the market.

Cons

There are many times when the app and website will lag. You'll need to reboot frequently especially when you're searching for member names.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

This was before I was the administrator. Could've been a grant.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing vibefam

This was before I was the administrator. Could've been a grant.

Review Source

Symone Yoga Studio M.  
Owner  
Used the software for: Less than 1 year

### "Setting up yoga studio management solo, without the admin chaos"

July 21, 2026

4.0

Overall, it’s been a smooth start with Vibefam as I’ve been getting the studio set up largely on my own. The platform has felt clear and straightforward to use, and support has been consistently quick and helpful whenever I’ve had questions, which has mattered a lot while managing everything solo. I also like that the system feels built to support growth, so as I bring on instructors and expand the business, I can see it being a useful tool for managing operations and delegating responsibilities more easily.

Pros

I haven’t officially opened the studio yet, but I’m launching in August and have already been using Vibefam to get everything ready behind the scenes. So far, my experience has been very positive. As a new studio owner, pricing was a major factor for me, and Vibefam stood out because it felt affordable while still offering the features I needed. The free lead-up period before launch also gave me more time and flexibility to get set up without added pressure. What really made the difference for me, though, was the support. From the beginning, the team has been responsive, helpful, and easy to reach whenever I’ve had questions, and that made onboarding feel much more personal and reassuring. I’ve also found the platform itself to be very user-friendly and straightforward. The app looks polished, I like that the thumbnail can be customized, and the setup flow inside the configure page makes it easy to move step by step and make sure nothing gets missed. I’m using Squarespace for my website, and integrating Vibefam’s widgets there has been simple, which made the overall setup process much smoother. Overall, Vibefam has felt like a strong fit for a small business that wants good support, clear setup, and a platform that feels easy to work with.

Cons

So far, Vibefam has been a solid studio management software partner, and most of my feedback is more about areas where the platform could become even stronger as it continues to grow. The main opportunity is around the website builder, which felt a bit more technical than I expected and less intuitive than some drag-and-drop website tools. There are also a few parts of the setup and scheduling experience where more flexibility and simplification would make things even smoother, especially for studio owners who are building everything out on their own. Overall, though, my feedback is constructive, and my experience has still been very positive because the team has been responsive, helpful, and clearly open to improving the product.

Alternatives considered

[OfferingTree](https://www.capterra.com/p/179634/OfferingTree/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)

Reasons for choosing vibefam

Cost effective, customer service, growth potential.

Review Source

Assistant Buyer  
Used the software for: Less than 1 year

### "Vibefam review"

July 19, 2022

3.0

Pros

It has a simple layout, which makes navigation quite easy.

Cons

I could not set up notifications for studios that I have signed up for, missing some classes

Review Source

Business Owner and Coach  
Used the software for: 3-5 years

### "3 years with Vibefam and still going strong!"

July 10, 2026

5.0

Been using Vibefam for almost 3 years now and so far I enjoyed using it. It’s nice being able to manage everything from one platform instead of switching between different systems and also the data reports are quite convenient for me to analyse the scheduling and popular timings. There are plenty of features that genuinely help with day-to-day operations, from instructor payroll to member engagement tools like achievements. It's a platform that has grown alongside our business, and I can see it continuing to support studios as they expand.

Pros

The online booking website has been really easy for our members to use and from the admin side, setting up classes and attendance tracking is straightforward. In the beginning I do need to guide the members on that, but along the way they’re able to use it already. We simply create the class, assign the instructor, and we're ready to go. The onboarding was smooth and our team got comfortable with it pretty quickly. One thing I really like is that Vibefam supports more than just regular classes as a revenue stream. We also run events and free community runs, and members can register for those through the same platform. Whenever we've wanted something customized, the team has been open to discussing what's possible. I also appreciate that Vibefam keeps introducing new features. The member review feature is another nice touch but maybe only relevant after attending first class. Payments have been smooth too. Since Stripe supports local payment methods like PayNow and GrabPay, it's convenient for our members to make purchases without any hassle.

Cons

Like any software, there can be the occasional bug, but the support team has been responsive. Smaller issues are usually resolved quickly and if something requires more development work, they communicate the timeline clearly. One thing I have a slight issue was the cancellation of recurring membership, which need manual intervention when customers has fully utilised their membership credits and needed to cancel due to personal reasons. However, I have communicated this and team are fast to get to it.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)[Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/)[Wix Payments](https://www.capterra.com/p/10030701/Wix-Payments/)

wix is too expensive and i don’t support the company itself being inhumane

Review Source

Founder  
Used the software for: Less than 1 year

### "How Vibefam helped us to scale"

July 2, 2026

5.0

As our studio is expanding, transitioning to Vibefam has been one of the better decisions we’ve made after evaluating various software alternatives in the US. The system does exactly what we need, like handling bookings, check-ins, packages and cancellations largely on its own, which frees us up to focus on actually running the studio. Our new website built by them is both very professional and functional, moreover it gives our community a strong online presence. They actively come up with new product development as well, and recently I learned they have the class achievements page for the members which can be a supportive feature to motivate their fitness journey. If you’re a studio owner who wants things to run smoothly and not get overwhelmed in admin, you may want to explore Vibefam further.

Pros

I’m satisfied with vibefam’s extensive features that actually helps us to grow the business, because it handles booking & scheduling, generates our own website, and clients can track their own packages (how many credits they have left). This was one of the challenges we experienced with our previous provider, which ultimately resulted in slower performance. The platform is also easy to use with the simple interface as proven by the members and those who are not that tech savvy. We also really like the member’s review section we can place on our website. Most importantly, the team has done a great job in making the migration very smooth as well. Initially we were nervous about moving over data in our old system because there might be cases where clients have unused packages measured in a different unit. However, the customer support team helped us convert everything and we could also import the client list via Excel, which is more efficient.

Cons

Nothing in particular. The support team has been absolutely great and we’re excited to continue the journey with Vibefam. Maybe just a small suggestion, a teacher saw time displayed as 1730 instead of a friendlier 5:30 / 05:30 format.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

I outgrew squarespace, Vibefam had more options, easier to you use.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing vibefam

Mindbody was to confusing and seemed overwhelming. Vibefam was more personable and easier to understand.

Review Source

Timothy F.  
Founder  
Used the software for: 1-3 years

### "Happy with vibefam and team support"

June 23, 2026

5.0

Functionality is top tier and I’m really satisfied with the customer support so far. My team thinks the software is simple to use as it has an admin dashboard to manage scheduling plus there’s mobile and web access which makes it convenient to check it from anywhere.

Pros

I initially had a concern in software migration because to me it felt complicated. However, the team assured me that it shouldn’t be an issue and they in fact did it very well. The team was really helpful as well in coaching the onboarding session for us to better utilize the different features. For the product itself, it definitely makes our day-to-day studio operations flow more efficiently and cleaner. We can track and manage different package types easily, such as our 50 & 100 class packs including the instructor scheduling tools. Since we have quite a big number of instructors and class sessions, bookings and cancellations are accurately documented for both the staff and members. The platform also supports 3rd party payment integration like Stripe that allows multiple payment methods including the PayNow and GrabPay options, so super relevant to my local members. Solid work from vibefam team

Cons

We encountered some bugs due to software update in the past and overbooking issues since we also use another booking app called ClassPass. But it was quickly addressed and resolved by the team in a timely manner.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Bad customer service and alot of extra fees

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)

Reasons for choosing vibefam

team support and reliable features and high up time

Review Source

bL

bryan L.  
Director  
Used the software for: 1-3 years

### "Great software that solves real problem"

July 21, 2026

5.0

Nice work from vibefam team. It's been a solid experience. Appreciate the useful and innovative features as well as the local payment options available for members. Onboarding in the beginning was smooth and support has stayed responsive whenever we have any questions.

Pros

Scheduling and packages run the way we'd expect, it’s simple and easy to use. Onboarding was smooth from day one. The team walked us through it without leaving us to figure much out on our own and we think the platform is cleaner by design. Since we're based in Singapore, having local payment options built in has made checkout genuinely painless for members, such as PayNow, GrabPay, and ShopBack cover pretty much how people actually want to pay here. We have our own professional website developed by another vendor but we can integrate the Vibefam scheduling widget seamlessly into it. ClassPass integration has also just worked well, we can adjust how many slots we allocate for which platform.

Cons

Nothing to complain about. Clean simple and gets the job done. Even when something isn't straightforward, they've come back with the best alternative they could offer instead of leaving us without an answer, which we've appreciated.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody is significantly more expensive with many more features that we don't actually need to use. Support is slightly harder to reach as well.

Review Source

ian T.  
Director  
Used the software for: 1-3 years

### "Awesome local base platform"

December 30, 2025

5.0

Our experience with Vibefam has been positive. It supports how a Muay Thai gym operates, from class management to payments and packages. The platform has helped us stay organised and focus more on training and members.

Pros

What do you like about Vibefam? Vibefam helps us manage both group and private classes in a clear and organised way. Attendance, and recurring packages are easy to track, which reduces a lot of manual admin. Payment through PayNow is also straightforward and convenient for our members. Overall, the system supports our daily operations well and keeps things running smoothly without unnecessary complexity.

Cons

There are no major issues for us at the moment. Like any platform, there are small areas that could be improved over time, but nothing that affects our day-to-day operations.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reducing the cost and trying a new local product

Review Source

Jack L.  
Owner  
Used the software for: 1-3 years

### "A go-to application for fitness providers."

December 15, 2025

5.0

Great, I have been onboard with them for the past 2+ years since they first started this platform. Really great application if you are first starting out!

Pros

It's is convenient, I use all their matrics that are provided for accounting and business development.

Cons

None actually. They are very responsive to feedback to help enhance the vendor's business requirements.

Switched from

[Timely](https://www.capterra.com/p/142756/Timely/)

This application is alot more comprehensive and easily integrated to the website.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing vibefam

It is alot more economical to use Vibefam compared to Mindbody.

Review Source

Linda T.  
Owner  
Used the software for: Less than 1 year

### "Your ultimate choice of fitness booking platform "

November 4, 2025

5.0

Good, I think overall the customer service wise has been improved, last time it took some time to get back to our inquiries.

Pros

Easy to use, makes the entire booking process more systematic, it's clear to see the timetable for admins and clients, easy to manage staff's pay.

Cons

Sometimes it takes time to load the page, and there are times the admin got automatically signed out from the account.

Switched from

[Rezerv](https://www.capterra.com/p/265040/Rezeve/)

Rezerv did not cater to my needs and their subscription is quite pricey.

Review Source

Co-founder  
Used the software for: Less than 1 year

### "Love customer service and flexibility. Some interface can be improved."

April 1, 2026

5.0

Very pleasant in general. It works well and customers have little issues with it. Will keep using, just hope you improve on the appointment booking system.

Pros

The flexibility of the system and response of customer support. This is one of the few platforms that I can fully customise according to my needs. Customer support response is always within 1 work day which is great.

Cons

Some limitations in the appointment booking systems that makes it rigid. Hope you can allow us to edit participants after setting up the appointment, rather than getting us to re-setup everything.

Alternatives considered

[Punchpass](https://www.capterra.com/p/133857/Punchpass/)

Reasons for choosing vibefam

Flexibility of vibefam system and ability to charge credits to customers.

Review Source

Owner  
Used the software for: Less than 1 year

### "Recommended fitness booking software for multi-location pole & pilates studios"

June 15, 2026

5.0

Our backend studio ops is fully powered by Vibefam such as class scheduling, class booking, payroll, as well as providing us with valuable analytics insights for long-term business growth. Great software and great team!

Pros

As a studio owner, having reliable software is very important because I run a multi-location pole & pilates studio. We  decided to migrate from a local system that charges us incredibly high that still requires manual processes. Vibefam provides everything we need to manage our studios effectively in one platform at an affordable rate. We cut the software cost by more than half of what it used to be. Additionally, we have a custom branded-app which helps our members with a more seamless booking experience and at the same time strengthens our brand presence.  Another thing that I really appreciate is the clean dashboard showing important information into studio performance, metrics, scheduling, and booking for our admin to operate.  Another highlight is the advanced payroll function that really simplifies our admin work and supports us to become a good workplace for our instructors.

Cons

It’s been a positive experience for us to engage with Vibefam, so no complaints so far. But maybe one issue we encountered most recently is on the payment page issue, as it doesn’t allow overseas credit cards to be used. However I understand that it’s an external constraint coming from the nation or local regulation instead of from the vibefam side and the team has promptly kept us updated and try to solve this matter.

Review Source

Rahul K.  
owner and coach  
Used the software for: Less than 1 year

### "How Vibefam Positively Transformed Our Studio’s Online Presence and Operations"

July 4, 2026

5.0

Running our studio with Vibefam has genuinely elevated how we present ourselves and manage day-to-day operations. Between having reliable management software, professional website, and offering accessible local payment options, everything feels a lot more polished and streamlined. The support team is not disappointing even though we’ve engaged with them for sometime now. We're looking forward to exploring more of what Vibefam has to offer as we continue to grow.

Pros

Besides the all-in-one platform, another feature that really stood out for us is the AI Website Builder. We simply sent over our tailored prompt and it generated a website that genuinely looked like it was built specifically for us. We ended up with a beautiful, professional-looking website without needing any technical or design skills, which honestly would've cost us a lot more if we'd hired someone externally. We've also started using the email marketing feature on top of that, which has been great for keeping members informed and attracting potential new members without feeling too pushy or salesy. On the payment side, Vibefam supports local options via Stripe like PayNow, GrabPay, and Alipay, which has made it so much more accessible for our members to sign up and pay without any friction.

Cons

We did run into a few questions early on, mostly around getting familiar with some of the newer features or bugs. That said, the support team was quick to respond each time, so we never felt stuck for long..

Review Source

Dave A.  
Founder  
Used the software for: 1-3 years

### "A dependable system for managing classes and memberships in a strength gym"

January 23, 2026

5.0

Our experience with Vibefam has been positive. It fits the needs of a strength-focused gym and helps us manage classes, memberships, and integrations more efficiently. We would recommend it to gyms looking for a reliable management system. Service is personal and warm, and the team has been very helpful.

Pros

Vibefam helps us manage group class bookings and recurring memberships in a clear and organised way. The booking flow is straightforward for members, and it’s easy for our team to track attendance and class capacity. ClassPass integration runs smoothly and reduces manual coordination, which saves time day to day. Overall, the system supports our operations well and keeps things structured as the gym grows. The Vibefam team has been very responsive and receptive to our feedback and has actively made changes and updates to their offerings to help resolve our issues.

Cons

There are no major issues for us at the moment. Like any platform, there are small areas that could improve over time, but nothing that affects daily operations. UX could be improved on the admin end, but still acceptable.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing vibefam

Price and the amazing service from the team

Review Source

Administrator  
Used the software for: Less than 1 year

### "Really Vibin' with Vibefam"

April 16, 2026

5.0

Vibefam has been an essential in terms of studio management. The features that it provides help owners and managements to obtain all the necessary records and information to keep running and developing their business more efficiently.

Pros

Generally easy to use and integrate to our running wellness studio. Does very well in recording payments and attendance of different classes, helps member to pay and book classes easier.

Cons

The pricing for courses needs an update so studios can list bundling price and an option to automatically change price to normal once the early bird season ends.

Review Source

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