--- title: "vibefam Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is vibefam the right Fitness solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/218462/vibefam/reviews/" page_type: "reviews" language: "en" --- vibefam 4.9 (91) [View alternatives](https://www.capterra.com/p/218462/vibefam/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 28th, 2026 # Reviews of vibefam Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews YY Yoon Hui Y Pilates InstructorHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “It has helped simplify many of our daily administrative tasks while giving our members a seamless booking experience. As the studio has continued to grow, the platform has grown with us, and it's reassuring to know the team is constantly improving the product based on customer feedback.“ July 23, 2026 BL Belinda L Pilates InstructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Sometimes the system doesn’t load so I’m unable to make my bookings/view them but support team has been quick to respon“ July 21, 2026 RR Radeem R DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “We can also see where our bookings are coming from through the lead management system, whether it's ClassPass, WhatsApp, or other channels, giving us better visibility into how members find us. Since we offer both adult and kids' classes, the family account feature has been especially helpful.“ July 9, 2026 AY Alvyn Y Finance DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Unable to fully cater to our needs to integrate with 2 entry points into the studio.“ March 27, 2026 BL Belinda L Pilates InstructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “As pilates studio management software, It keeps my schedule organised, makes attendance easy to manage, and I can check everything from my phone between classes, support team is responsive“ July 21, 2026 June T General ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “There are many times when the app and website will lag.“ July 16, 2026 AP Ann-Marie P Director of OperationsHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Lastly, the reporting features also provide us with useful insights that could be used to evaluate and grow our business, such as member activity, inbound class bookings, etc.“ June 15, 2026 NM Natalie M Assistant BuyerRetail, 10,001+ employeesUsed the software for: 6-12 months. “I could not set up notifications for studios that I have signed up for, missing some classes“ July 19, 2022 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use June T. General Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Affordable Gym Class Management System" July 16, 2026 4.0 I wouldn't change what's working for us. Customer service is also fairly prompt. But I do think there are a lot of bug issues to solve. Pros The interface is fairly easy to use once you get the hang of it. It's also one of the most affordable platforms in the market. Cons There are many times when the app and website will lag. You'll need to reboot frequently especially when you're searching for member names. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing vibefam This was before I was the administrator. Could've been a grant. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) This was before I was the administrator. Could've been a grant. Review Source AP Ann-Marie P. Director of Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Reliable and user-friendly platforms that works well with outstanding support." June 15, 2026 5.0 It has been a positive experience for us using vibefam to support our fitness studio operations. We used to manage everything manually through Whatsapp, which was time-consuming for a lot of enquiries and bookings that went in. With vibefam now, handling bookings is a lot easier, monitoring business is more accurate through reporting, and members are satisfied with the platform. Pros First of all, when it comes to software selection, team support for clients is a very important consideration. With vibefam, I don’t have to worry about that because they’ve been very responsive and supportive. When we requested a feature for our studio, the team was quick to listen, engage, and provide assistance throughout the process. We think that their willingness to continuously improve the product gives us confidence that we’re working with a partner who genuinely cares about your success. Second, the product is intuitive and easy to use for our team members who have limited technical experience. Additionally, I’d like to personally compliment their AI website builder feature which was very useful and innovative. We were able to get our website up and running quickly within one hour. Since there’s an important event coming, we really appreciate the efficient process. Lastly, the reporting features also provide us with useful insights that could be used to evaluate and grow our business, such as member activity, inbound class bookings, etc. Cons We did experience some seasonal technical glitches and had some onboarding related questions in the beginning, but as I’ve mentioned previously, the team quickly handled the matter and assured us. They are knowledgeable yet patient and polite. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing vibefam Vibefam's monthly subscription was more affordable for a new gym and the personlised logo/app feature was definitely a perk. Review Source NM Natalie M. Assistant Buyer Retail Used the software for: 6-12 months ### "Vibefam review" July 19, 2022 3.0 Pros It has a simple layout, which makes navigation quite easy. Cons I could not set up notifications for studios that I have signed up for, missing some classes Review Source MR Morgan R. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "How Vibefam helped us to scale" June 29, 2026 5.0 As our studio is expanding, transitioning to Vibefam has been one of the better decisions we’ve made after evaluating various software alternatives in the US. The system does exactly what we need, like handling bookings, check-ins, packages and cancellations largely on its own, which frees us up to focus on actually running the studio. Our new website built by them is both very professional and functional, moreover it gives our community a strong online presence. They actively come up with new product development as well, and recently I learned they have the class achievements page for the members which can be a supportive feature to motivate their fitness journey. If you’re a studio owner who wants things to run smoothly and not get overwhelmed in admin, you may want to explore Vibefam further. Pros I’m satisfied with vibefam’s extensive features that actually helps us to grow the business, because it handles booking & scheduling, generates our own website, and clients can track their own packages (how many credits they have left). This was one of the challenges we experienced with our previous provider, which ultimately resulted in slower performance. The platform is also easy to use with the simple interface as proven by the members and those who are not that tech savvy. We also really like the member’s review section we can place on our website. Most importantly, the team has done a great job in making the migration very smooth as well. Initially we were nervous about moving over data in our old system because there might be cases where clients have unused packages measured in a different unit. However, the customer support team helped us convert everything and we could also import the client list via Excel, which is more efficient. Cons Nothing in particular. The support team has been absolutely great and we’re excited to continue the journey with Vibefam. Maybe just a small suggestion, a teacher saw time displayed as 1730 instead of a friendlier 5:30 / 05:30 format. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing vibefam Mindbody was to confusing and seemed overwhelming. Vibefam was more personable and easier to understand. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I outgrew squarespace, Vibefam had more options, easier to you use. Review Source MM Myah M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Setting up yoga studio management solo, without the admin chaos" July 20, 2026 4.0 Overall, it’s been a smooth start with Vibefam as I’ve been getting the studio set up largely on my own. The platform has felt clear and straightforward to use, and support has been consistently quick and helpful whenever I’ve had questions, which has mattered a lot while managing everything solo. I also like that the system feels built to support growth, so as I bring on instructors and expand the business, I can see it being a useful tool for managing operations and delegating responsibilities more easily. Pros I haven’t officially opened the studio yet, but I’m launching in August and have already been using Vibefam to get everything ready behind the scenes. So far, my experience has been very positive. As a new studio owner, pricing was a major factor for me, and Vibefam stood out because it felt affordable while still offering the features I needed. The free lead-up period before launch also gave me more time and flexibility to get set up without added pressure. What really made the difference for me, though, was the support. From the beginning, the team has been responsive, helpful, and easy to reach whenever I’ve had questions, and that made onboarding feel much more personal and reassuring. I’ve also found the platform itself to be very user-friendly and straightforward. The app looks polished, I like that the thumbnail can be customized, and the setup flow inside the configure page makes it easy to move step by step and make sure nothing gets missed. I’m using Squarespace for my website, and integrating Vibefam’s widgets there has been simple, which made the overall setup process much smoother. Overall, Vibefam has felt like a strong fit for a small business that wants good support, clear setup, and a platform that feels easy to work with. Cons So far, Vibefam has been a solid studio management software partner, and most of my feedback is more about areas where the platform could become even stronger as it continues to grow. The main opportunity is around the website builder, which felt a bit more technical than I expected and less intuitive than some drag-and-drop website tools. There are also a few parts of the setup and scheduling experience where more flexibility and simplification would make things even smoother, especially for studio owners who are building everything out on their own. Overall, though, my feedback is constructive, and my experience has still been very positive because the team has been responsive, helpful, and clearly open to improving the product. Alternatives considered [OfferingTree](https://www.capterra.com/p/179634/OfferingTree/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing vibefam Cost effective, customer service, growth potential. Review Source IK Ili K. Business Owner and Coach Recreational Facilities and Services Used the software for: 2+ years ### "3 years with Vibefam and still going strong!" July 9, 2026 5.0 Been using Vibefam for almost 3 years now and so far I enjoyed using it. It’s nice being able to manage everything from one platform instead of switching between different systems and also the data reports are quite convenient for me to analyse the scheduling and popular timings. There are plenty of features that genuinely help with day-to-day operations, from instructor payroll to member engagement tools like achievements. It's a platform that has grown alongside our business, and I can see it continuing to support studios as they expand. Pros The online booking website has been really easy for our members to use and from the admin side, setting up classes and attendance tracking is straightforward. In the beginning I do need to guide the members on that, but along the way they’re able to use it already. We simply create the class, assign the instructor, and we're ready to go. The onboarding was smooth and our team got comfortable with it pretty quickly. One thing I really like is that Vibefam supports more than just regular classes as a revenue stream. We also run events and free community runs, and members can register for those through the same platform. Whenever we've wanted something customized, the team has been open to discussing what's possible. I also appreciate that Vibefam keeps introducing new features. The member review feature is another nice touch but maybe only relevant after attending first class. Payments have been smooth too. Since Stripe supports local payment methods like PayNow and GrabPay, it's convenient for our members to make purchases without any hassle. Cons Like any software, there can be the occasional bug, but the support team has been responsive. Smaller issues are usually resolved quickly and if something requires more development work, they communicate the timeline clearly. One thing I have a slight issue was the cancellation of recurring membership, which need manual intervention when customers has fully utilised their membership credits and needed to cancel due to personal reasons. However, I have communicated this and team are fast to get to it. Switched from [Wix](https://www.capterra.com/p/169007/Wix/)[Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/)[Wix Payments](https://www.capterra.com/p/10030701/Wix-Payments/) wix is too expensive and i don’t support the company itself being inhumane Review Source TF Timothy F. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy with vibefam and team support" June 19, 2026 5.0 Functionality is top tier and I’m really satisfied with the customer support so far. My team thinks the software is simple to use as it has an admin dashboard to manage scheduling plus there’s mobile and web access which makes it convenient to check it from anywhere. Pros I initially had a concern in software migration because to me it felt complicated. However, the team assured me that it shouldn’t be an issue and they in fact did it very well. The team was really helpful as well in coaching the onboarding session for us to better utilize the different features. For the product itself, it definitely makes our day-to-day studio operations flow more efficiently and cleaner. We can track and manage different package types easily, such as our 50 & 100 class packs including the instructor scheduling tools. Since we have quite a big number of instructors and class sessions, bookings and cancellations are accurately documented for both the staff and members. The platform also supports 3rd party payment integration like Stripe that allows multiple payment methods including the PayNow and GrabPay options, so super relevant to my local members. Solid work from vibefam team Cons We encountered some bugs due to software update in the past and overbooking issues since we also use another booking app called ClassPass. But it was quickly addressed and resolved by the team in a timely manner. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing vibefam team support and reliable features and high up time Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Bad customer service and alot of extra fees Review Source BL Bryan L. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software that solves real problem" July 17, 2026 5.0 Nice work from vibefam team. It's been a solid experience. Appreciate the useful and innovative features as well as the local payment options available for members. Onboarding in the beginning was smooth and support has stayed responsive whenever we have any questions. Pros Scheduling and packages run the way we'd expect, it’s simple and easy to use. Onboarding was smooth from day one. The team walked us through it without leaving us to figure much out on our own and we think the platform is cleaner by design. Since we're based in Singapore, having local payment options built in has made checkout genuinely painless for members, such as PayNow, GrabPay, and ShopBack cover pretty much how people actually want to pay here. We have our own professional website developed by another vendor but we can integrate the Vibefam scheduling widget seamlessly into it. ClassPass integration has also just worked well, we can adjust how many slots we allocate for which platform. Cons Nothing to complain about. Clean simple and gets the job done. Even when something isn't straightforward, they've come back with the best alternative they could offer instead of leaving us without an answer, which we've appreciated. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody is significantly more expensive with many more features that we don't actually need to use. Support is slightly harder to reach as well. Review Source AS Aisyah S. Head Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Swimming courses management software" July 28, 2026 5.0 Overall, Vibefam has been a positive and reliable platform for running swim lessons at Aquabubs. The system is straightforward to use, helps with class planning and attendance, and makes it easy to manage day-to-day operations. It has been a smooth experience overall, with only a few minor issues that have not been disruptive. Pros Running classes at our swim school, the best part of using Vibefam has been how simple and straightforward it is to use. The calendar view is especially helpful for checking each teacher’s classes by day or by week, and it makes day-to-day planning much easier. The system is also easy for the admin team to use for attendance, and getting reports like payment reports is pretty quick and straightforward. Overall, the interface feels clean and easy to manage, with only a few minor issues here and there. Cons Nothing major so far. There have just been a few minor issues here and there, but overall it has been manageable. Some parts of the system could be a bit smoother, and there have been a few cases where parents faced small booking issues, but nothing that has caused serious disruption. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Affordability and functionality of VibeFam's features Review Source SK Sophia K. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Review on Vibefam" July 27, 2026 5.0 Overall, Vibefam has been a solid studio management software for us to start with, even though we’ve only been using it for about a month. We’re still getting familiar with the system, but so far it has been stable, easy enough to manage, and helpful for our day-to-day operations. Pros We opened our pilates studio about a month ago, so we're still fairly new to running things day to day, but so far Vibefam has made getting started a lot easier. Instructor scheduling has been simple to set up and the booking website gives members an easy way to book classes on their own. I can track attendance and bookings without much effort and having a digital platform and app for members means they can book from their phone whenever it suits them. Setting up packages in the dashboard was straightforward too, including recurring monthly billing, which saves us from chasing payments by hand. Instructor payroll feature is also good although I will need time to explore further. Onboarding was nice and user-friendly from the start, and the support team has been great whenever we've had questions. Cons Since we only started using Vibefam about a month ago, we’re still learning and exploring its features. So far, the system has felt stable with no major glitches, and payments have been smooth. Alternatives considered [Rezerv](https://www.capterra.com/p/265040/Rezeve/) Reason for choosing vibefam I chose Vibefam because of the pricing and so far it has been a manageable system for running the studio. Review Source CL Chen L. Operations manager Health, Wellness and Fitness Used the software for: 6-12 months ### "A simple and reliable system that supports our private Pilates studio" December 19, 2025 5.0 Our experience with Vibefam has been positive. It fits the needs of a private Pilates studio well, helps reduce manual work, and provides supportive local assistance when needed. Pros Vibefam helps us manage private sessions and small group classes in a more organised way. Compared to managing things manually before, bookings and schedules are clearer and daily admin feels more structured. What we appreciate most is the local support — the team is responsive and understands how studios like ours operate. Being part of the Vibefam community and events has also been a nice added touch Cons There are no major issues for us at the moment. Our needs are quite straightforward, and the system covers what we need for daily operations. It would be great to have tips and guidance on new features too. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Rezerv](https://www.capterra.com/p/265040/Rezeve/) Reason for choosing vibefam Pricing and functions fit what we were looking for exactly. Review Source NY Nathaniel Y. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "A solid booking system that fits a fast-paced spin studio" December 17, 2025 5.0 Our experience with Vibefam has been positive. It supports the operational needs of a spin studio, from seat allocation to integrations and package management. It helps keep everything organised behind the scenes so we can focus on delivering a good class experience. Pros Vibefam works well for the way our spin studio operates. Spot booking makes it clear and easy for riders to reserve their bikes, and classes fill up in an organised way without confusion. Cons There are no major issues for us at the moment. Some small improvements could always be made over time, but nothing that disrupts daily operations. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing vibefam Local with good customer support that allows me to work fast and efficient. Review Source IR Ian R. Co-founder Health, Wellness and Fitness Used the software for: 1-2 years ### "User friendly platform. " October 7, 2025 5.0 So far the experience has been great. The support team responds really fast via website and WhatsApp. Pros Really good customer support. Backend app is easy to use and easy to schedule classes and make changes. Cons Would prefer it if members can make repeat bookings by themselves. Without having to cancel their previous booking. Alternatives considered [Rezerv](https://www.capterra.com/p/265040/Rezeve/) Reason for choosing vibefam Better overall experience and support. And provided backend app. Switched from [Punchpass](https://www.capterra.com/p/133857/Punchpass/) Better services and support provided. Price is more competitive. Review Source NS Nani S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "I enjoy with Vibefam App " October 23, 2025 5.0 Overall I satisfies with the app and the customer support are very helping and work fast to solve the issue Pros Customer support is excellent! They are very helpful. app interface is very easy to use and price wise is very affordable Cons Sometime the app is slow loading for members but is not a big issues as the app still quite functional Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Price wise and local customer support so easier to reach out Review Source DA Dave A. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "A dependable system for managing classes and memberships in a strength gym" December 23, 2025 5.0 Our experience with Vibefam has been positive. It fits the needs of a strength-focused gym and helps us manage classes, memberships, and integrations more efficiently. We would recommend it to gyms looking for a reliable management system. Service is personal and warm, and the team has been very helpful. Pros Vibefam helps us manage group class bookings and recurring memberships in a clear and organised way. The booking flow is straightforward for members, and it’s easy for our team to track attendance and class capacity. ClassPass integration runs smoothly and reduces manual coordination, which saves time day to day. Overall, the system supports our operations well and keeps things structured as the gym grows. The Vibefam team has been very responsive and receptive to our feedback and has actively made changes and updates to their offerings to help resolve our issues. Cons There are no major issues for us at the moment. Like any platform, there are small areas that could improve over time, but nothing that affects daily operations. UX could be improved on the admin end, but still acceptable. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing vibefam Price and the amazing service from the team Review Source AK Audrina K. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "My honest positive review" July 10, 2026 5.0 Overall, Vibefam has given us a much better way to manage the studio. Instead of juggling bookings, schedules, payments, and member communication across different tools, everything is now connected in one system. The platform is easy to learn and having a responsive local support team has made us feel well supported throughout the transition. They are working to offer new useful product features every time, so really appreciate that. Pros Before Vibefam, we were managing bookings, schedule changes, and member communication almost entirely through WhatsApp, so moving everything into one platform has made a big difference. The booking website looks professional and is easy for new members to register and book classes on their own, which has reduced a lot of back-and-forth with our admin team. Setting up our class schedule was also straightforward, and managing instructor payroll from the same platform saves us from using separate spreadsheets. One feature I've found especially useful is the ClassPass Integration, because we do open the bookings to them as well. The onboarding experience was honestly one of the best parts. The team was patient, explained everything clearly, and made sure we were comfortable before going live. Cons So far it’s been a great experience with vibefam. The team assisted us promptly, so we're confident with the reliability of the team whenever any issue comes out. We have a feature request and the team is also very open about it. Review Source TST Tong Sheng T. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "A booking system that works well for classes and personal training" January 8, 2026 5.0 Our experience with Vibefam has been positive. It supports the mixed nature of our gym well, from group classes to one-on-one training, and helps keep bookings organised without adding complexity. Pros Vibefam makes it easier for us to manage both group classes and personal training sessions in one place. Members can book through our website without friction, and it’s clear for both coaches and clients to see schedules and availability. For a gym that runs both Muay Thai and fitness classes, having a simple and reliable booking flow helps reduce back-and-forth and keeps daily operations running smoothly. Cons Like any platform, there are small areas that could improve over time, but nothing that affects how we run classes or training sessions. Would like to retain the old prices when we first started with Vibefam. Would like to have another meeting to update me on the new features on the Vibefam. Review Source JA Jasmine A. Pilates instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Makes teaching and managing classes much easier" July 14, 2026 5.0 Overall, Vibefam has been a reliable all-in-one platform that helps me stay organized as an instructor. I spend less time worrying about administrative tasks and more time preparing for classes and supporting our members. Whenever we've encountered questions or wanted to suggest improvements, the team has been approachable and supportive, which has made the overall experience a positive one. Pros As an instructor, I use Vibefam every day to keep track of my schedule, and it's made my workflow much smoother. I like that it’s systematic and can easily switch between the daily and monthly calendar views to see what's coming up, and everything is laid out clearly. Before each class, I can quickly check who's booked, mark attendance after the session, see if there's a cancellation as well because it will send me an automated email notification. It's also helpful that members can manage their own bookings and cancellations, so there's less manual coordination on our end. Overall, the interface is intuitive and doesn't take long to get used to, even if you're using it throughout a busy teaching day. Cons I have suggestions on how to improve the scheduling feature with the team. They have a support channel where I can raise this so I feel the team is very supportive to the software users. Review Source JD Jeff D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Straightforward App/Platform for Managing a Yoga Studio" February 4, 2026 5.0 Overall, Vibefam has been a good fit for Breathcraft. It supports both our operational needs and how we present our brand digitally, allowing us to offer a smooth, branded experience for our members while keeping things manageable for the team. Pros Vibefam powers our mobile app and allows us to present our classes and packages entirely under the Breathcraft brand. Members can browse schedules, book classes, and purchase packages in one place, without being redirected to third-party platforms. This has helped us maintain a consistent brand experience while making it easy for our community to engage with what we offer. From a studio perspective, it also simplifies how we manage classes and packages, while still feeling personalized and aligned with our identity. Cons There aren’t any major issues for us at the moment, we've had some technical glitches but they resolve them quickly or provide work arounds. Review Source RT Rebekah T. Fitness Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Reliable Digital Platform " July 24, 2026 5.0 Overall, Vibefam has made teaching easier to manage. Scheduling across different classes stays clear, booking management is solid, and I can always see who's booked in. I also like that I get notified if members cancelled my class for my own tracking. It works well from both phone and desktop, and the review feature is a nice way to see how classes are landing. Pros I teach a few different classes at Airfit Dance, so having a schedule that’s easy to follow makes a real difference. I can see my own classes clearly and know exactly what I’m teaching and when. Checking who’s booked into a class before I walk in is simple too. The platform is easy to use, and taking attendance is very straightforward. I also like that each instructor only sees their own events, which makes it easy to quickly spot my classes. Overall, booking management feels organized and doesn’t take much effort on my end. Cons Nothing major so far. If something ever comes up, there's a support channel to reach out to, and they've been quick to respond whenever needed. But I do have a suggestion on giving a notification for the instructors whenever there's changes in the class scheduling via app or email. Review Source BW Brian W. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Customer Support" March 24, 2026 5.0 Seamless yet good. Vibefam is easy to use and very user friendly. Wan Qi and Serene replies are quick too Pros Good and quick customer service. Support staff is quick in reply and extensive explanation for overall features Cons Nothing, so far it has been good. No issues faced, whenever i have query i will be able to find my answer from the FAQ page Review Source NL Nelson L. Studio admin Health, Wellness and Fitness Used the software for: Less than 6 months ### "Enhance on multilingual " March 31, 2026 5.0 Can be even better if the platform able to switch to mandarin or Malay. Because not all my clients read english Pros Seamless booking process & clean UI which convenient for clients to place booking. Also, easy for instructor to monitor their upcoming class easily Cons Stripe pay charges on higher side. Besides, found not convenient to get in touch with clients especially when need to get in touch via WA. have to everytime look for their number n manually search in WA. is good if can direct to WA in customer profile Review Source A- Agnes -. Owner Sports Used the software for: Less than 6 months ### "Effective tool for bookings and reducing admin work" January 10, 2026 5.0 Vibefam has transformed how we manage our studio. We moved from messy manual tracking to a clean, professional system. It's easy to use, and the recommendation we received from another studio was spot on Pros What I like most is the automated package and credit tracking. It has completely removed the manual work of managing payments. The student self-booking interface is also very intuitive and has made our schedule much more organized. Cons The app speed can be a bit sluggish at times, particularly when loading the schedule during peak hours. We hope to see some performance optimizations in future updates Review Source MY Madeline Y. Operations Manager Financial Services Used the software for: 2+ years ### "Mad for vibefam" July 26, 2022 4.0 Pros I think vibefam is especially nice to use when you just wanna see and book for the next class and also to know if your usual workout buddies are there Cons I would like if I can see how many sessions I have attended on a yearly basis and also if there’s like an anniversary Review Source Miku S. Operations Lead Health, Wellness and Fitness Used the software for: 6-12 months ### "Finally found a solution! " June 10, 2021 5.0 Pros I liked how user-friendly it is. As an admin, it was easy to schedule classes and manage my client's accounts with vibefam! Cons As vibefam is a new software, they are still building new features. However, their customer service has been excellent and assisted me whenever I needed help! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.