# Page 2 | vibefam Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is vibefam the right Fitness solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/218462/vibefam/reviews

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vibefam

4.8 (56)

[View alternatives](https://www.capterra.com/p/218462/vibefam/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 11th, 2026

# Page 2 - Reviews of vibefam

## Showing most helpful reviews

Showing 26-50 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Sharifah R.  
Operation manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A structured system that keeps our boxing gym running smoothly"

December 19, 2025

5.0

Our experience with Vibefam has been positive. It provides a more structured setup for managing classes and memberships and fits the needs of a boxing gym well.

Pros

Vibefam helps us manage both group and private boxing classes in a clear and organised way. Class schedules, attendance, and recurring memberships are easy to track, which reduces a lot of manual admin. The system supports how our gym operates day to day and gives us better visibility over memberships and class flow, making it easier to stay organised. The help support is convenient and fast to respond.

Cons

There are no major issues for us at the moment. Like any platform, there are areas that could improve over time, but nothing that affects daily operations.

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Price, customer support not quick to respond

Review Source

JW

Jack W.  
Admin  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great experience "

October 9, 2025

5.0

Overall experiences have been really good, from onboarding, to migrating our customers over, it has been good. We have a dedicated WhatsApp chat with the team to get help and they have been very prompt. The support and the easy straight forward interface is what I like. And since it’s a relatively new company, we are seeing new features being rolled out, so being on Vibefam is certainly exciting and forward loooking

Pros

I like the support given, concerns are addressed promptly and that’s important for small business. Since we work at the same timezone, that allows us to work together more efficiently. Our customers also commented that the new interface is day and night as compared to the previous platform we were using. Being simple and straightforward is definitely a strength

Cons

To be honest, most questions I had asked before had been addressed. The whole experiences had been positive but if I were to really nitpick, I hope the app allows us to download the report directly on the phone. Currently, I can do them on the website version but it’s not a deal breaker, it’s just that I need to switch to chrome to download.

Switched from

[ZingFit](https://www.capterra.com/p/159451/zingFit/)

Poor support, slow, and confusing interface and costly.

Review Source

CL

Chen L.  
Operations manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A simple and reliable system that supports our private Pilates studio"

December 19, 2025

5.0

Our experience with Vibefam has been positive. It fits the needs of a private Pilates studio well, helps reduce manual work, and provides supportive local assistance when needed.

Pros

Vibefam helps us manage private sessions and small group classes in a more organised way. Compared to managing things manually before, bookings and schedules are clearer and daily admin feels more structured. What we appreciate most is the local support — the team is responsive and understands how studios like ours operate. Being part of the Vibefam community and events has also been a nice added touch

Cons

There are no major issues for us at the moment. Our needs are quite straightforward, and the system covers what we need for daily operations. It would be great to have tips and guidance on new features too.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Rezerv](https://www.capterra.com/p/265040/Rezeve/)

Reason for choosing vibefam

Pricing and functions fit what we were looking for exactly.

Review Source

JL

Jack L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A go-to application for fitness providers."

December 4, 2025

5.0

Great, I have been onboard with them for the past 2+ years since they first started this platform. Really great application if you are first starting out!

Pros

It's is convenient, I use all their matrics that are provided for accounting and business development.

Cons

None actually. They are very responsive to feedback to help enhance the vendor's business requirements.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing vibefam

It is alot more economical to use Vibefam compared to Mindbody.

Switched from

[Timely](https://www.capterra.com/p/142756/Timely/)

This application is alot more comprehensive and easily integrated to the website.

Review Source

LT

Linda T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Your ultimate choice of fitness booking platform "

October 22, 2025

5.0

Good, I think overall the customer service wise has been improved, last time it took some time to get back to our inquiries.

Pros

Easy to use, makes the entire booking process more systematic, it's clear to see the timetable for admins and clients, easy to manage staff's pay.

Cons

Sometimes it takes time to load the page, and there are times the admin got automatically signed out from the account.

Switched from

[Rezerv](https://www.capterra.com/p/265040/Rezeve/)

Rezerv did not cater to my needs and their subscription is quite pricey.

Review Source

NY

Nathaniel Y.  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A solid booking system that fits a fast-paced spin studio"

December 17, 2025

5.0

Our experience with Vibefam has been positive. It supports the operational needs of a spin studio, from seat allocation to integrations and package management. It helps keep everything organised behind the scenes so we can focus on delivering a good class experience.

Pros

Vibefam works well for the way our spin studio operates. Spot booking makes it clear and easy for riders to reserve their bikes, and classes fill up in an organised way without confusion.

Cons

There are no major issues for us at the moment. Some small improvements could always be made over time, but nothing that disrupts daily operations.

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)

Reason for choosing vibefam

Local with good customer support that allows me to work fast and efficient.

Review Source

JL

Jessica L.  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Efficient customer support & simple interface"

October 7, 2025

5.0

Overall time spent on administrative task has decreased, especially with the classpass integrated on Vibefam app. We are able to adjust the number of Classpass slots easily.

Pros

Efficient customer support, simple interface that is easy to use for both consumers and owner. I like the course function where they can book for an entire course of 6 lessons directly, without having to go through the hassle of buy credits individually. I also like the integrated Classpass system where we can manage both sides on the same platform.

Cons

Will be good if the courses allows students to use their existing credits to book. I know repeat bookings can be done on the backend, but if students can do this on their own it will be a bonus!

Switched from

[Omnify](https://www.capterra.com/p/149645/Omnify/)

Cheaper pricing, supporting local product, easier to use.

Review Source

JD

Jeff D.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Straightforward App/Platform for Managing a Yoga Studio"

February 4, 2026

5.0

Overall, Vibefam has been a good fit for Breathcraft. It supports both our operational needs and how we present our brand digitally, allowing us to offer a smooth, branded experience for our members while keeping things manageable for the team.

Pros

Vibefam powers our mobile app and allows us to present our classes and packages entirely under the Breathcraft brand. Members can browse schedules, book classes, and purchase packages in one place, without being redirected to third-party platforms. This has helped us maintain a consistent brand experience while making it easy for our community to engage with what we offer. From a studio perspective, it also simplifies how we manage classes and packages, while still feeling personalized and aligned with our identity.

Cons

There aren’t any major issues for us at the moment, we've had some technical glitches but they resolve them quickly or provide work arounds.

Review Source

YY

Yin Y.  
Head Coach and Manager  
Sports  
Used the software for: 2+ years

### "Definitely Worth The PRICE!"

October 21, 2025

5.0

is very awesome. Before I use vibefam, I'm using excel to record my member due date and other. Now, I can click in vibefam to see which member package is expired and which member is not active. Overall, Vibefam make my job easier and my member easier also.

Pros

Easy to use and the price is definitely worth it. The most I like about is it is very easy to teach student how to book the class and pay n vibefam.

Cons

some times the app will need to reopen after you change to other application on your phone, so it will take sometime to open it.

Review Source

IR

Ian R.  
Co-founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "User friendly platform. "

October 7, 2025

5.0

So far the experience has been great. The support team responds really fast via website and WhatsApp.

Pros

Really good customer support. Backend app is easy to use and easy to schedule classes and make changes.

Cons

Would prefer it if members can make repeat bookings by themselves. Without having to cancel their previous booking.

Alternatives considered

[Rezerv](https://www.capterra.com/p/265040/Rezeve/)

Reason for choosing vibefam

Better overall experience and support. And provided backend app.

Switched from

[Punchpass](https://www.capterra.com/p/133857/Punchpass/)

Better services and support provided. Price is more competitive.

Review Source

JL

Jeffrey L.  
Founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Awesome Vibefam Experience"

October 9, 2025

5.0

Very friendly staff. I was pleasantly surprised that the took the extra effort to come and video the studio with their team, and put on their socials.

Pros

Easy to use and thoughtfully structured, with a well-planned workflow that perfectly fits the needs of a fitness business. The system is highly customer-centric, backed by excellent client support.

Cons

The content is too text-heavy, which may reduce engagement. Incorporating more visuals, charts, or infographics would make it more appealing, easier to understand, and visually balanced for users.

Switched from

[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)

To provide an opportunity for a local company. The features are great too.

Review Source

NS

Nani S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I enjoy with Vibefam App "

October 23, 2025

5.0

Overall I satisfies with the app and the customer support are very helping and work fast to solve the issue

Pros

Customer support is excellent! They are very helpful. app interface is very easy to use and price wise is very affordable

Cons

Sometime the app is slow loading for members but is not a big issues as the app still quite functional

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Price wise and local customer support so easier to reach out

Review Source

MW

Michael W.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "Opening doors towards more opportunities with vibefam"

December 16, 2025

5.0

A very good overall experience with vibefam. From a Singaporean to another, I appreciate that they have provided a strong product against other booking system solution.

Pros

Vibefam opened up alot of choices and opportunities for my leads and customers. With vibefam, they can see a clearer picture of the classes that are available. It is easy to use and the client support is very responsive. Class booking and membership management has been made easy alot more as I am able to track a larger number of customer database compared with using an excel sheet.

Cons

I think alot of functions that I want are in the higher tier. I think that it might be possible that some of the higher tier usage can be made available by limiting usage instead of a hard ceiling.

Review Source

A-

Agnes -.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Effective tool for bookings and reducing admin work"

January 10, 2026

5.0

Vibefam has transformed how we manage our studio. We moved from messy manual tracking to a clean, professional system. It's easy to use, and the recommendation we received from another studio was spot on

Pros

What I like most is the automated package and credit tracking. It has completely removed the manual work of managing payments. The student self-booking interface is also very intuitive and has made our schedule much more organized.

Cons

The app speed can be a bit sluggish at times, particularly when loading the schedule during peak hours. We hope to see some performance optimizations in future updates

Review Source

CT

Cherrie T.  
Entrepreneur and Dance Instructor  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Confidante Review"

March 29, 2026

5.0

Pleasant! Looking forward to the official use of it, which I believe will make signups more convenient for me :)

Pros

Client support and good features, \[sensitive content hidden\] is patient and nice to guide me through the features as well and catch up with me regarding any support needed

Cons

So far I haven’t officially started the usage of it, but the AI page takes me some time to explore and arrange a presentable layout

Review Source

MY

Madeline Y.  
Operations Manager  
Financial Services  
Used the software for: 2+ years

### "Mad for vibefam"

July 26, 2022

4.0

Pros

I think vibefam is especially nice to use when you just wanna see and book for the next class and also to know if your usual workout buddies are there

Cons

I would like if I can see how many sessions I have attended on a yearly basis and also if there’s like an anniversary

Review Source

NK

Nigel K.  
Head coach  
Sports  
Used the software for: 2+ years

### "Overall feedback "

July 18, 2022

4.0

Positive experience with vibefam, it works and little worry needs to be put in

Pros

Easy and straightforward to use. The customers need not be taught how to use the app

Cons

Lacks certain admin features, unable to view wait list from mobile phone. Every time a new class is created, the app doesn’t recognise it for our existing members membership

Review Source

Miku S.  
Operations Lead  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Finally found a solution! "

June 10, 2021

5.0

Pros

I liked how user-friendly it is. As an admin, it was easy to schedule classes and manage my client's accounts with vibefam!

Cons

As vibefam is a new software, they are still building new features. However, their customer service has been excellent and assisted me whenever I needed help!

Review Source

CS

Cavan S.  
Director  
Sports  
Used the software for: Less than 6 months

### "Premium service at a reasonable price"

August 17, 2022

5.0

Pros

The onboarding, guidance and assistance has been extremely great as compared to others.

Cons

Nothing that comes to mind, for the services are very user friendly

Reason for choosing vibefam

Cause its based in sg

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Sarcastic, condescending and very very pricey

Review Source

jF

jamie F.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple App with Nice Support Team"

June 14, 2021

4.0

Pros

Simple App that is user friendly. The support team is very responsive and friendly. They listen to y feedback and respond fast to improve their app. Great app for small biz.

Cons

Client Management function can be better.

Review Source

Lee J.  
Student  
Education Management  
Used the software for: 6-12 months

### "Intuitive user experience and great customer service!"

May 20, 2021

5.0

Pros

I love how all studios and classes are on one platform and I can attend classes from multiple studios without using multiple applications. I like how class chats are created and us students can give inputs to our instructors to make fitness classes even more enjoyable! Overall great concept and I'm loving the app!

Cons

There can be more studios on the platform!

Review Source

AH

Ashley H.  
Experience Designer  
Design  
Used the software for: 6-12 months

### "Experience as a student at Meta "

October 10, 2022

5.0

It serves its purpose

Pros

Visual booking - the circular spots representing the position we are booking for

Cons

I don’t think there are big problems with this software, personally feel like UI is not consistent

Review Source

FA

Farah A.  
Financial Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Fuss-free and Saves Time"

July 4, 2021

5.0

Excellent product to use. Makes booking fitness classes online a breeze. What I love about VibeFam is that it’s smooth, no-frills and simply WORKS, which is the most important criteria for a booking app.

Pros

I like the booking system the most. It’s extremely straightforward and very smooth, which saves me a lot of time.

Cons

At first, the class listing was a little cluttered. Classes should be further divided into subcategories instead of presented as one long list.

Review Source

MO

Magdalene O.  
Senior Exec, Human Resource Development  
Human Resources  
Used the software for: 6-12 months

### "Creates a community-based fitness experience "

May 3, 2021

5.0

Pros

I like the chat function that allows us to interact with the instructor and the rest of the class before each class. Along with the selection of boutique fitness studios, it makes the experience more personal, curated, and intimate!

Cons

I think the community function is not as intuitive for now as it's just a search function. Perhaps the team could consider expanding this to include features/highlights as part of the whole community building :)

Review Source

CYL

Chun Yong L.  
Product  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use and Value for Money"

February 18, 2021

5.0

Very friendly founding team who plays the support role for business partners

Pros

The product is easy to understand & use. Reports and dashboards are very well built for boutique fitness studios and gyms

Cons

Currently does not support integrations with other softwares

Review Source

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