---
title: "vibefam Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is vibefam the right Fitness solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/218462/vibefam/reviews/"
page_type: "reviews"
language: "en"
---

vibefam

4.9 (93)

[View alternatives](https://www.capterra.com/p/218462/vibefam/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of vibefam

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

YY

Yoon Hui Y

Pilates InstructorHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years.

“It has helped simplify many of our daily administrative tasks while giving our members a seamless booking experience. As the studio has continued to grow, the platform has grown with us, and it's reassuring to know the team is constantly improving the product based on customer feedback.“

July 23, 2026

BL

Belinda L

Pilates InstructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“Sometimes the system doesn’t load so I’m unable to make my bookings/view them but support team has been quick to respon“

July 21, 2026

RR

Radeem R

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“We can also see where our bookings are coming from through the lead management system, whether it's ClassPass, WhatsApp, or other channels, giving us better visibility into how members find us. Since we offer both adult and kids' classes, the family account feature has been especially helpful.“

July 9, 2026

AY

Alvyn Y

Finance DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Unable to fully cater to our needs to integrate with 2 entry points into the studio.“

March 27, 2026

BL

Belinda L

Pilates InstructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“As pilates studio management software, It keeps my schedule organised, makes attendance easy to manage, and I can check everything from my phone between classes, support team is responsive“

July 21, 2026

June T

General ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“There are many times when the app and website will lag.“

July 16, 2026

AP

Ann-Marie P

Director of OperationsHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Lastly, the reporting features also provide us with useful insights that could be used to evaluate and grow our business, such as member activity, inbound class bookings, etc.“

June 15, 2026

NM

Natalie M

Assistant BuyerRetail, 10,001+ employeesUsed the software for: 6-12 months.

“I could not set up notifications for studios that I have signed up for, missing some classes“

July 19, 2022

## Showing most helpful reviews

Showing 1-25 of 93 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

June T.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Affordable Gym Class Management System"

July 16, 2026

4.0

I wouldn't change what's working for us. Customer service is also fairly prompt. But I do think there are a lot of bug issues to solve.

Pros

The interface is fairly easy to use once you get the hang of it. It's also one of the most affordable platforms in the market.

Cons

There are many times when the app and website will lag. You'll need to reboot frequently especially when you're searching for member names.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing vibefam

This was before I was the administrator. Could've been a grant.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

This was before I was the administrator. Could've been a grant.

Review Source

IK

Ili K.  
Business Owner and Coach  
Recreational Facilities and Services  
Used the software for: 2+ years

### "3 years with Vibefam and still going strong!"

July 9, 2026

5.0

Been using Vibefam for almost 3 years now and so far I enjoyed using it. It’s nice being able to manage everything from one platform instead of switching between different systems and also the data reports are quite convenient for me to analyse the scheduling and popular timings. There are plenty of features that genuinely help with day-to-day operations, from instructor payroll to member engagement tools like achievements. It's a platform that has grown alongside our business, and I can see it continuing to support studios as they expand.

Pros

The online booking website has been really easy for our members to use and from the admin side, setting up classes and attendance tracking is straightforward. In the beginning I do need to guide the members on that, but along the way they’re able to use it already. We simply create the class, assign the instructor, and we're ready to go. The onboarding was smooth and our team got comfortable with it pretty quickly. One thing I really like is that Vibefam supports more than just regular classes as a revenue stream. We also run events and free community runs, and members can register for those through the same platform. Whenever we've wanted something customized, the team has been open to discussing what's possible. I also appreciate that Vibefam keeps introducing new features. The member review feature is another nice touch but maybe only relevant after attending first class. Payments have been smooth too. Since Stripe supports local payment methods like PayNow and GrabPay, it's convenient for our members to make purchases without any hassle.

Cons

Like any software, there can be the occasional bug, but the support team has been responsive. Smaller issues are usually resolved quickly and if something requires more development work, they communicate the timeline clearly. One thing I have a slight issue was the cancellation of recurring membership, which need manual intervention when customers has fully utilised their membership credits and needed to cancel due to personal reasons. However, I have communicated this and team are fast to get to it.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)[Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/)[Wix Payments](https://www.capterra.com/p/10030701/Wix-Payments/)

wix is too expensive and i don’t support the company itself being inhumane

Review Source

NM

Natalie M.  
Assistant Buyer  
Retail  
Used the software for: 6-12 months

### "Vibefam review"

July 19, 2022

3.0

Pros

It has a simple layout, which makes navigation quite easy.

Cons

I could not set up notifications for studios that I have signed up for, missing some classes

Review Source

AP

Ann-Marie P.  
Director of Operations  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Reliable and user-friendly platforms that works well with outstanding support."

June 15, 2026

5.0

It has been a positive experience for us using vibefam to support our fitness studio operations. We used to manage everything manually through Whatsapp, which was time-consuming for a lot of enquiries and bookings that went in. With vibefam now, handling bookings is a lot easier, monitoring business is more accurate through reporting, and members are satisfied with the platform.

Pros

First of all, when it comes to software selection, team support for clients is a very important consideration. With vibefam, I don’t have to worry about that because they’ve been very responsive and supportive. When we requested a feature for our studio, the team was quick to listen, engage, and provide assistance throughout the process. We think that their willingness to continuously improve the product gives us confidence that we’re working with a partner who genuinely cares about your success. Second, the product is intuitive and easy to use for our team members who have limited technical experience. Additionally, I’d like to personally compliment their AI website builder feature which was very useful and innovative. We were able to get our website up and running quickly within one hour. Since there’s an important event coming, we really appreciate the efficient process. Lastly, the reporting features also provide us with useful insights that could be used to evaluate and grow our business, such as member activity, inbound class bookings, etc.

Cons

We did experience some seasonal technical glitches and had some onboarding related questions in the beginning, but as I’ve mentioned previously, the team quickly handled the matter and assured us. They are knowledgeable yet patient and polite.

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing vibefam

Vibefam's monthly subscription was more affordable for a new gym and the personlised logo/app feature was definitely a perk.

Review Source

MM

Myah M.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Setting up yoga studio management solo, without the admin chaos"

July 20, 2026

4.0

Overall, it’s been a smooth start with Vibefam as I’ve been getting the studio set up largely on my own. The platform has felt clear and straightforward to use, and support has been consistently quick and helpful whenever I’ve had questions, which has mattered a lot while managing everything solo. I also like that the system feels built to support growth, so as I bring on instructors and expand the business, I can see it being a useful tool for managing operations and delegating responsibilities more easily.

Pros

I haven’t officially opened the studio yet, but I’m launching in August and have already been using Vibefam to get everything ready behind the scenes. So far, my experience has been very positive. As a new studio owner, pricing was a major factor for me, and Vibefam stood out because it felt affordable while still offering the features I needed. The free lead-up period before launch also gave me more time and flexibility to get set up without added pressure. What really made the difference for me, though, was the support. From the beginning, the team has been responsive, helpful, and easy to reach whenever I’ve had questions, and that made onboarding feel much more personal and reassuring. I’ve also found the platform itself to be very user-friendly and straightforward. The app looks polished, I like that the thumbnail can be customized, and the setup flow inside the configure page makes it easy to move step by step and make sure nothing gets missed. I’m using Squarespace for my website, and integrating Vibefam’s widgets there has been simple, which made the overall setup process much smoother. Overall, Vibefam has felt like a strong fit for a small business that wants good support, clear setup, and a platform that feels easy to work with.

Cons

So far, Vibefam has been a solid studio management software partner, and most of my feedback is more about areas where the platform could become even stronger as it continues to grow. The main opportunity is around the website builder, which felt a bit more technical than I expected and less intuitive than some drag-and-drop website tools. There are also a few parts of the setup and scheduling experience where more flexibility and simplification would make things even smoother, especially for studio owners who are building everything out on their own. Overall, though, my feedback is constructive, and my experience has still been very positive because the team has been responsive, helpful, and clearly open to improving the product.

Alternatives considered

[OfferingTree](https://www.capterra.com/p/179634/OfferingTree/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)

Reason for choosing vibefam

Cost effective, customer service, growth potential.

Review Source

BL

Bryan L.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great software that solves real problem"

July 17, 2026

5.0

Nice work from vibefam team. It's been a solid experience. Appreciate the useful and innovative features as well as the local payment options available for members. Onboarding in the beginning was smooth and support has stayed responsive whenever we have any questions.

Pros

Scheduling and packages run the way we'd expect, it’s simple and easy to use. Onboarding was smooth from day one. The team walked us through it without leaving us to figure much out on our own and we think the platform is cleaner by design. Since we're based in Singapore, having local payment options built in has made checkout genuinely painless for members, such as PayNow, GrabPay, and ShopBack cover pretty much how people actually want to pay here. We have our own professional website developed by another vendor but we can integrate the Vibefam scheduling widget seamlessly into it. ClassPass integration has also just worked well, we can adjust how many slots we allocate for which platform.

Cons

Nothing to complain about. Clean simple and gets the job done. Even when something isn't straightforward, they've come back with the best alternative they could offer instead of leaving us without an answer, which we've appreciated.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody is significantly more expensive with many more features that we don't actually need to use. Support is slightly harder to reach as well.

Review Source

AS

Aisyah S.  
Head Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Swimming courses management software"

July 28, 2026

5.0

Overall, Vibefam has been a positive and reliable platform for running swim lessons at Aquabubs. The system is straightforward to use, helps with class planning and attendance, and makes it easy to manage day-to-day operations. It has been a smooth experience overall, with only a few minor issues that have not been disruptive.

Pros

Running classes at our swim school, the best part of using Vibefam has been how simple and straightforward it is to use. The calendar view is especially helpful for checking each teacher’s classes by day or by week, and it makes day-to-day planning much easier. The system is also easy for the admin team to use for attendance, and getting reports like payment reports is pretty quick and straightforward. Overall, the interface feels clean and easy to manage, with only a few minor issues here and there.

Cons

Nothing major so far. There have just been a few minor issues here and there, but overall it has been manageable. Some parts of the system could be a bit smoother, and there have been a few cases where parents faced small booking issues, but nothing that has caused serious disruption.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Affordability and functionality of VibeFam's features

Review Source

PM

Pasha M.  
Pilates Instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "post vibefam user experience"

July 17, 2026

5.0

Overall, it's been a strong experience running on Vibefam. Our branded app has made booking straightforward for members, scheduling across a wide range of classes stays clear and organised, and the review feature has helped build real credibility with almost 800 reviews collected. Support has stayed responsive whenever we've needed them, which matters for an established studio like ours.

Pros

We have our own branded app, available on both iOS and the Play Store that has made booking noticeably easier for members. Scheduling has stayed easy on our end too, even with a fairly wide range of classes running. Nothing gets crossed or double-booked, which matters more than people realise once you're running several class types at once. Marking attendance is also straightforward and it allows me to do that even after the class ends in case I’ve forgotten to do so. The platform itself has stayed intuitive and simple since day one, without much of a learning curve and it's held up well for day-to-day use, especially for our instructors managing their own classes.

Cons

We haven't run into anything big that's disrupted how we operate day to day, so far I like it. I do have suggestions on the review feature on the vibefam platform, I think it’s a very useful feature for us as an instructor but on the other hand, I think it would be good if there’s a space for us to make a constructive response to those reviews as well.

Switched from

[Rezerv](https://www.capterra.com/p/265040/Rezeve/)

less time consuming on features usage, its an all in one platform

Review Source

SK

Sophia K.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Review on Vibefam"

July 27, 2026

5.0

Overall, Vibefam has been a solid studio management software for us to start with, even though we’ve only been using it for about a month. We’re still getting familiar with the system, but so far it has been stable, easy enough to manage, and helpful for our day-to-day operations.

Pros

We opened our pilates studio about a month ago, so we're still fairly new to running things day to day, but so far Vibefam has made getting started a lot easier. Instructor scheduling has been simple to set up and the booking website gives members an easy way to book classes on their own. I can track attendance and bookings without much effort and having a digital platform and app for members means they can book from their phone whenever it suits them. Setting up packages in the dashboard was straightforward too, including recurring monthly billing, which saves us from chasing payments by hand. Instructor payroll feature is also good although I will need time to explore further. Onboarding was nice and user-friendly from the start, and the support team has been great whenever we've had questions.

Cons

Since we only started using Vibefam about a month ago, we’re still learning and exploring its features. So far, the system has felt stable with no major glitches, and payments have been smooth.

Alternatives considered

[Rezerv](https://www.capterra.com/p/265040/Rezeve/)

Reason for choosing vibefam

I chose Vibefam because of the pricing and so far it has been a manageable system for running the studio.

Review Source

RR

Radeem R.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Running My Gym Has Been Much More Organized"

July 9, 2026

5.0

When I was looking for gym management software, I wanted something that was easy to use, reasonably priced, and supported local businesses. Vibefam checked those boxes. It wasn't overloaded with features I didn't need and the onboarding process was straightforward. The team was very responsive during setup, which made launching the gym much less stressful. Overall, it's been a reliable system that's grown with us.

Pros

One of the biggest benefits of using Vibefam has been the online booking website. Members no longer need to message us to check class availability or ask how to purchase a membership. They can browse the schedule, book classes, and buy packages on their own, which has greatly reduced our administrative workload. We can also see where our bookings are coming from through the lead management system, whether it's ClassPass, WhatsApp, or other channels, giving us better visibility into how members find us. Since we offer both adult and kids' classes, the family account feature has been especially helpful. Parents can easily manage bookings for their children without having to create separate accounts for each child, making the experience much more convenient. We've also had a great experience with the integrated payment options. Through Stripe, our members can pay using familiar local payment methods such as PayNow and GrabPay. We also use VibePay, which allows us to accept payments directly from our phone, making in-person transactions quick and hassle-free. The ClassPass integration has also worked seamlessly alongside our direct bookings, so we don't have to juggle multiple systems or worry about syncing schedules. On top of that, having our own branded app available on both the App Store and Google Play gives our gym a much more professional presence while making it easier for members to manage their bookings. Another feature we really appreciate is the member review system. It allows members to leave feedback after attending a class, giving us valuable insights into their experience and helping us continuously improve our services.

Cons

We've come across a few minor bugs from time to time, which is fairly normal with any software. One area that could be improved is the chatbot. It's useful for answering common questions, but there are times when it isn't able to provide the information we're looking for. It would be great if conversations could automatically be handed over to a human support agent whenever the chatbot can't resolve an issue. That said, whenever we've reached out to the support team, they've always been quick to respond and have been very helpful in resolving any problems we've encountered.

Review Source

RW

Robin W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A flexible and easy-to-use system for our yoga studio"

December 18, 2025

5.0

Our experience with Vibefam has been positive. It supports how our yoga studio operates and gives us the flexibility we need to manage bookings and communication more efficiently.

Pros

Vibefam is flexible and easy to manage for day-to-day studio operations. Family and guest bookings are straightforward, which makes it easier for members who attend classes together. The email marketing feature also helps us stay connected with our community without relying on multiple tools. Overall, the system feels organised and reduces manual admin work.

Cons

There are no major issues for us at the moment. Like any platform, there are small areas that could improve over time, but nothing that affects daily use.

Switched from

[Momence](https://www.capterra.com/p/229516/Ribbon/)

Customer service is strong at vibefam. The app is straightforward to use without alot of hiccups

Review Source

JW

Jack W.  
Admin  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great experience "

October 9, 2025

5.0

Overall experiences have been really good, from onboarding, to migrating our customers over, it has been good. We have a dedicated WhatsApp chat with the team to get help and they have been very prompt. The support and the easy straight forward interface is what I like. And since it’s a relatively new company, we are seeing new features being rolled out, so being on Vibefam is certainly exciting and forward loooking

Pros

I like the support given, concerns are addressed promptly and that’s important for small business. Since we work at the same timezone, that allows us to work together more efficiently. Our customers also commented that the new interface is day and night as compared to the previous platform we were using. Being simple and straightforward is definitely a strength

Cons

To be honest, most questions I had asked before had been addressed. The whole experiences had been positive but if I were to really nitpick, I hope the app allows us to download the report directly on the phone. Currently, I can do them on the website version but it’s not a deal breaker, it’s just that I need to switch to chrome to download.

Switched from

[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)

Poor support, slow, and confusing interface and costly.

Review Source

LT

Linda T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Your ultimate choice of fitness booking platform "

October 22, 2025

5.0

Good, I think overall the customer service wise has been improved, last time it took some time to get back to our inquiries.

Pros

Easy to use, makes the entire booking process more systematic, it's clear to see the timetable for admins and clients, easy to manage staff's pay.

Cons

Sometimes it takes time to load the page, and there are times the admin got automatically signed out from the account.

Switched from

[Rezerv](https://www.capterra.com/p/265040/Rezeve/)

Rezerv did not cater to my needs and their subscription is quite pricey.

Review Source

SL

Sheryl L.  
Co-founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love customer service and flexibility. Some interface can be improved."

March 28, 2026

5.0

Very pleasant in general. It works well and customers have little issues with it. Will keep using, just hope you improve on the appointment booking system.

Pros

The flexibility of the system and response of customer support. This is one of the few platforms that I can fully customise according to my needs. Customer support response is always within 1 work day which is great.

Cons

Some limitations in the appointment booking systems that makes it rigid. Hope you can allow us to edit participants after setting up the appointment, rather than getting us to re-setup everything.

Alternatives considered

[Punchpass](https://www.capterra.com/p/133857/Punchpass/)

Reason for choosing vibefam

Flexibility of vibefam system and ability to charge credits to customers.

Review Source

KRA

Khairul Ridzwan A.  
Managing Partner  
Sports  
Used the software for: Less than 6 months

### "The perfect booking and membership management platform for gyms/ studios with minimal administrative personnel."

March 31, 2026

5.0

Pros

Coming from an establishment that came from another booking platform, Vibefam provides the best value for money, the app offers the same and in some cases, more features as compared to the alternative platform that we were using before at a fraction of the price.

Cons

So far no complaints, the platform meets all our expectations and runs smoothly both on the web based page as well as the mobile app.

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

The value of service and product feature as opposed to th price charged

Review Source

TD

Tarisna D.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Recommended fitness booking software for multi-location pole & pilates studios"

June 11, 2026

5.0

Our backend studio ops is fully powered by Vibefam such as class scheduling, class booking, payroll, as well as providing us with valuable analytics insights for long-term business growth. Great software and great team!

Pros

As a studio owner, having reliable software is very important because I run a multi-location pole & pilates studio. We  decided to migrate from a local system that charges us incredibly high that still requires manual processes. Vibefam provides everything we need to manage our studios effectively in one platform at an affordable rate. We cut the software cost by more than half of what it used to be. Additionally, we have a custom branded-app which helps our members with a more seamless booking experience and at the same time strengthens our brand presence.  Another thing that I really appreciate is the clean dashboard showing important information into studio performance, metrics, scheduling, and booking for our admin to operate.  Another highlight is the advanced payroll function that really simplifies our admin work and supports us to become a good workplace for our instructors.

Cons

It’s been a positive experience for us to engage with Vibefam, so no complaints so far. But maybe one issue we encountered most recently is on the payment page issue, as it doesn’t allow overseas credit cards to be used. However I understand that it’s an external constraint coming from the nation or local regulation instead of from the vibefam side and the team has promptly kept us updated and try to solve this matter.

Review Source

DA

Dave A.  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A dependable system for managing classes and memberships in a strength gym"

December 23, 2025

5.0

Our experience with Vibefam has been positive. It fits the needs of a strength-focused gym and helps us manage classes, memberships, and integrations more efficiently. We would recommend it to gyms looking for a reliable management system. Service is personal and warm, and the team has been very helpful.

Pros

Vibefam helps us manage group class bookings and recurring memberships in a clear and organised way. The booking flow is straightforward for members, and it’s easy for our team to track attendance and class capacity. ClassPass integration runs smoothly and reduces manual coordination, which saves time day to day. Overall, the system supports our operations well and keeps things structured as the gym grows. The Vibefam team has been very responsive and receptive to our feedback and has actively made changes and updates to their offerings to help resolve our issues.

Cons

There are no major issues for us at the moment. Like any platform, there are small areas that could improve over time, but nothing that affects daily operations. UX could be improved on the admin end, but still acceptable.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing vibefam

Price and the amazing service from the team

Review Source

YY

YEE Y.  
Owners  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A very useful and easy to use fitness software for powerformer studio"

June 18, 2026

5.0

Overall, I’m happy with vibefam’s product that allows us to run the business smoothly. It’s a convenient tool to manage class booking with an intuitive dashboard.

Pros

I run a powerformer studio and have used vibefam for almost 1 year now. I booked a demo last year and did explore some other options, but we’re happy that we chose vibefam at the end. The platform is easy to use for both the back end and customer, and has a ton of useful features that are always evolving with our needs. There’s continuous useful product updates too, such as package share links and promoted class options that definitely help to boost online conversions for us studios. Another great thing about them is customer service has always been active and available whenever we need them.

Cons

Few lags happened once in a while but team support is quick and responsive so the issue is not a big deal for us.

Review Source

SR

Sharifah R.  
Operation manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A structured system that keeps our boxing gym running smoothly"

December 19, 2025

5.0

Our experience with Vibefam has been positive. It provides a more structured setup for managing classes and memberships and fits the needs of a boxing gym well.

Pros

Vibefam helps us manage both group and private boxing classes in a clear and organised way. Class schedules, attendance, and recurring memberships are easy to track, which reduces a lot of manual admin. The system supports how our gym operates day to day and gives us better visibility over memberships and class flow, making it easier to stay organised. The help support is convenient and fast to respond.

Cons

There are no major issues for us at the moment. Like any platform, there are areas that could improve over time, but nothing that affects daily operations.

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Price, customer support not quick to respond

Review Source

YY

Yin Y.  
Head Coach and Manager  
Sports  
Used the software for: 2+ years

### "Definitely Worth The PRICE!"

October 21, 2025

5.0

is very awesome. Before I use vibefam, I'm using excel to record my member due date and other. Now, I can click in vibefam to see which member package is expired and which member is not active. Overall, Vibefam make my job easier and my member easier also.

Pros

Easy to use and the price is definitely worth it. The most I like about is it is very easy to teach student how to book the class and pay n vibefam.

Cons

some times the app will need to reopen after you change to other application on your phone, so it will take sometime to open it.

Review Source

KA

Kelsey A.  
Front of House  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "My positive experience with VibeFam"

December 18, 2025

5.0

Overall, Vibefam has been a reliable system for managing our swimming academy. It helps us stay organized and reduces admin workload, allowing the team to focus more on coaching and students.

Pros

Vibefam helps us manage class schedules, student enrolments, attendance and class bookings in a more organised manner. Bookings are clear, and it’s easier to keep track of different classes and programmes without relying on multiple tools.

Cons

There are no major issues for us at the moment. Like any system, there’s always room for improvement, but nothing that affects our day-to-day operations.

Review Source

AY

Alvyn Y.  
Finance Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Review of VibeFam- Coreplus"

March 27, 2026

4.0

Generally a solid and reliable system for gym operations — it helps keep things organised, improves communication, and makes daily admin work easier for the whole team.

Pros

Relatively easy to use for both staff and members The system feels intuitive for onboarding trainers, front-desk staff, and gym members. Good member engagement and community feel It helps gyms stay connected with members through a central platform, which hopefully may support stronger relationships and retention.

Cons

There’s a bit of a learning curve at the start It’s not hard, but you do need some time to get used to where everything is. Unable to fully cater to our needs to integrate with 2 entry points into the studio.

Review Source

MW

Michael W.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "Opening doors towards more opportunities with vibefam"

December 16, 2025

5.0

A very good overall experience with vibefam. From a Singaporean to another, I appreciate that they have provided a strong product against other booking system solution.

Pros

Vibefam opened up alot of choices and opportunities for my leads and customers. With vibefam, they can see a clearer picture of the classes that are available. It is easy to use and the client support is very responsive. Class booking and membership management has been made easy alot more as I am able to track a larger number of customer database compared with using an excel sheet.

Cons

I think alot of functions that I want are in the higher tier. I think that it might be possible that some of the higher tier usage can be made available by limiting usage instead of a hard ceiling.

Review Source

JY

Jia Y.  
Pilates Instructor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great App, User-friendly and Intuitive"

September 25, 2025

5.0

Overall, support team is also very responsive when we have questions. Vibefam just makes running classes so much smooth, I could also tell that the account manager has a great rapport with my bosses, the studio owners.

Pros

As an instructor, I love how easy vibefam makes managing my classes and bookings. The interface is intuitive, and I can quickly see which classes are full or have openings. Plus, the AI dashboard gives me great insights into attendance trends, which helps me plan better sessions for the members.

Cons

I wish that the app can have a bit more marketing/communication tools with the members, so I can send messages to the members who signed up for my class through in-app notifications or something

Review Source

NK

Nigel K.  
Head coach  
Sports  
Used the software for: 2+ years

### "Overall feedback "

July 18, 2022

4.0

Positive experience with vibefam, it works and little worry needs to be put in

Pros

Easy and straightforward to use. The customers need not be taught how to use the app

Cons

Lacks certain admin features, unable to view wait list from mobile phone. Every time a new class is created, the app doesn’t recognise it for our existing members membership

Review Source

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