--- title: "HelloGM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HelloGM Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more." source_url: "https://www.capterra.com/p/218506/HelloGM/" page_type: "product" language: "en" --- # HelloGM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HelloGM ## What is HelloGM? HelloGM is hotel management software that centralizes data analytics and automates tasks to help hoteliers improve efficiency and profitability. The cloud platform offers features including reconciliations, journal entries, night audit, multi-property reporting, revenue management, and more. HelloGM integrates with property management systems to consolidate data into insights. The description focuses on HelloGM's features rather than benefits, and is written in an unbiased, non-promotional style using clear, simple language. ## What is HelloGM used for? [Business Intelligence](https://www.capterra.com/business-intelligence-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HelloGM?[Manage this product listing](https://www.g2.com/products/hellogm/claim_requests/new?auto=true) ## HelloGM Overview Updated September 2026 AI summary HelloGM is a business intelligence platform designed for organizations of all sizes seeking to centralize data analysis and reporting. It connects multiple data sources and offers features such as data visualization, reporting, predictive analytics, benchmarking, and scorecards. With integrations for hospitality property management systems, HelloGM deploys across web, mobile, and desktop environments to support informed decision-making. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HelloGM 4.9 (22) VS. [4.5 (591)](https://www.capterra.com/p/135366/ActivTrak/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (22) Ease Of Use 4.5 (1,872) Value For Money 4.8 (21) Value For Money 4.4 (1,275) Customer Service 4.9 (22) Customer Service 4.5 (1,210) ## HelloGM alternatives [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (15)](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (15)](https://www.capterra.com/p/178411/Inzata/reviews/) Starting price $30000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (27)](https://www.capterra.com/p/113352/SpiderImpact/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about HelloGM Overview ### Which roles and teams benefit most from HelloGM? HelloGM is most used by hotel general managers, owners, and operations leaders who need centralized visibility into property performance, staffing, and daily workflows. Finance and revenue teams use it to monitor reporting and optimize results, while HR leaders support employee management, communication, and smoother cross-department coordination. Answer based on 22 reviews Overview ### What company size and specific industries is HelloGM built for? HelloGM is designed for hotels and the accounting firms that serve them, making it a fit for hospitality businesses of different sizes, from smaller independent properties to larger hotel groups. It targets hotel owners, managers, and executives, along with accounting firms handling hotel financial operations. Features and Usability ### What are the key features of HelloGM? HelloGM offers access controls/permissions, dashboards, and activity tracking for monitoring performance data. It also includes reporting and analytics, data visualization, and charting, plus benchmarking, forecasting, predictive analytics, and scorecards. Data connectors, extraction, import/export, transformation, and synchronization support work with multiple data sources. Integrations ### Which third-party tools and platforms does HelloGM integrate with? HelloGM integrates with Cloudbeds and HotelKey for property management and hospitality operations. These catalog integrations connect HelloGM to core hotel systems, supporting data exchange with two widely used platforms in the product ecosystem. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does HelloGM offer? HelloGM provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does HelloGM offer? HelloGM offers Email/Help Desk, FAQ/Forum, and Phone Support. Reviewer feedback describes the support team as serious about technical issues, criticism, and improvement requests, with a focused experience that feels responsive and attentive. Answer based on 1 reviews ## Features AI summary Based on 2,582 Business Intelligence reviews Capterra reviewers of business intelligence software most often point to these features as key buying priorities: - **Dashboard Creation** (**55%** of reviewers rated this feature as critical) - **Multiple Data Sources** (**60%**) - **Reporting/Analytics** (**53%**) HelloGM includes **Multiple Data Sources** and **Reporting/Analytics**, giving teams the ability to pull information from different systems and review performance through ongoing analysis. However, it does not offer **Dashboard Creation**. Instead, it provides other relevant capabilities that reviewers also value, including **Data Connectors** (**50%**), **Data Import/Export** (**49%**), and **Data Visualization** (**47%**). These features help businesses bring data together, present insights clearly, and share information across tools, allowing teams to make more informed decisions and track results more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Benchmarking Compare key metrics for the business against prominent players in the industry Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Connectors Connect to big data sources HelloGM 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Benchmarking: Compare key metrics for the business against prominent players in the industry - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Data Visualization: Graphical representation of data - Forecasting: Form predictions based on past and present data/trends - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Metadata Management: Collect and maintain structured information that describes data or content - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.6 (22) 4.6 Based on 22 reviews ## Pricing Value for money 4.8 (21) ### Starting price Free trial available Value for money 4.8 (21) 4.8 Based on 21 reviews ## Integrations [ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[ HotelKey](https://www.capterra.com/p/198632/HotelKey-PMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (22) 4.9 Based on 22 reviews ## User reviews Overall rating 4.9 Based on 22 reviews Filter by rating 5(21) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent VQ Vickie Q. General Manager Hospitality ### "Automated Reports" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2021 Pros Easy to use, helps keep up with invoices and automatically emails you when the business day is done Cons I haven’t really found anything I don’t like about this software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Tina S. General Manager Hospitality ### "Convenience of Reports" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2021 The reports being sent daily makes it quick and easy for me to review instead of spending a lot of time searching through my systems reports. Technical support is also amazing. The response time for questions and answers is top notch!! Pros I get a report daily sent to my email showing me all of my important information that is also sent to me in a bunch of different emails from another program. This makes it so convenient and easy for me!! Cons There is not anything I would change at this time about the program. It is very easy to navigate. Reasons for choosing HelloGM Inexpensive, easy to navigate and support is excellent! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Sandeep T. President Hospitality ### "HelloGM is our new dashboard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2021 We are using HelloGM as our hotel management company ones-stop dashboard Pros This software is very easy to use. I like the ease of use Cons I don’t have anything that I don’t like about this software. None. Alternatives considered [ProfitSword](https://www.capterra.com/p/156722/ProfitSword/) Reasons for choosing HelloGM not applicable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2021 Thank you, Sandeep for the review. Regards, Dhaval AG Almalina G. General Manager Hospitality ### "Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 9, 2021 Great Pros Easy to use and access most is common sense Cons needs training videos on all the features the app has Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CR Cindy R. Director Of Operations Hospitality ### "Great software to use when you have several properties" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2021 Pros I love the flash report. At a glance I can see the basic data I need from all nine hotels at one time. Cons When we integrated a hotel that was not a "brand" hotel it was harder. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MP Mitesh P. President Hospitality ### "Great for multi property owners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2021 There are many things that helloGM can help owners with. It really is a great tool to use and have for hotel owners. Pros Reconciliation capabilities for OTA commissions, daily flash report, are our 2 most favorite features and why we have suggested so many ppl to look into it. Cons Constant updates and tweaks to features keeps us looking the work at helloGM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SV Shez V. Secretary Hospitality ### "Love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2021 I love everything about this software it's user friendly. Pros It pulls all data from PMS System which makes it accurate. Cons The real-time data update could be a little better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 10, 2021 Hi Shez, Thanks for your feedback. Appreciate it! Dhaval AC Amy C. Vice President of Operations Hospitality ### "HelloGM or Should I Say... HelloGameChanger!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2021 This is a time saver! Being able to review all the needed information in one spot is a game changer in my day, that can be spent away from reporting and office work, when the software does it for me. I am still “wowed” by all it does and cannot wait to share my experience with others to hear and see their excitement, like I experienced. No more data entry and wasted hours in my day! Pros The most impactful feature with HelloGM for me was it being Mobile friendly. With the HelloGM app on my cell phone, I am able to look up multiple business entity’s information. It is a “one-stop-shop” right at my fingertips with updates that are uploaded daily. It’s like having my own Assistant! The integration with our existing business processes was a smooth transition because the Team was able to work together and fast to make it happen; therefore, it was very easy. Cons The features that I have felt that are missing or needed improved that have been noted, where fixed immediately. It was a matter of different access titles for some who does, or doesn’t need all the financial information. HelloGM provided that already, but I was still being coached with the integration process and then learnt it. It wasn’t difficult to then understand the confidentiality behind the software was excellent. The helpful Team you work with, is just as amazing as the software. No cons yet! No regrets. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 10, 2021 Hi Amy, Thanks for your feedback. We will keep adding more value to our product. Appreciate it! Dhaval SP Sid P. CAO Hospitality ### "Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2021 Love the fact that they are always trying to help and create more customized features that work for our Company and needs Pros The ease of use and the functions to take away manual processing Cons The bank reconciling part often times out where you have to keep relinking Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 10, 2021 Hi Sid, Thanks for your feedback. We will keep adding more value to our product. Appreciate it! Dhaval NC Nisha C. Owner/Manager Hospitality ### "Helping lot with my controller work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2021 Pros I have to reconcile deposits with my bank accounts and also do third party reconciliations like booking, expedia. HelloGM makes it very easy. Other than that, it helps with digitizing night audit process, keep eye on my expenses and putting budget together. Cons want to see CLC reconciliations and Tax exempt calculations next. As per their pipeline, it is coming. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 10, 2021 Hi Nisha, Thanks for your feedback. We will keep adding more value to our product. Appreciate it! Dhaval [View all Reviews](https://www.capterra.com/p/218506/HelloGM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.