# Page 13 | Design Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Design Flex the right Architecture solution for you? Explore 357 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/218525/2020-Design-Live/reviews

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Design Flex

4.3 (357)

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Last updated March 13th, 2026

# Page 13 - Reviews of Design Flex

## Showing most helpful reviews

Showing 301-325 of 357 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CO

Chris O.  
Interior Design & Sales Cabinets  
Building Materials  
Used the software for: 6-12 months

### "Works well and consistently"

March 28, 2023

5.0

Used for years, and love the countertop aspect for sending out tops that we don't do ourselves.

Pros

Functionality and creative library. Always updating, and providing new items.

Cons

Do not like the Ribbon mode on the program work area

Reason for choosing Design Flex

Track record

Review Source

KK

Kelly K.  
Owner  
Design  
Used the software for: 2+ years

### "2020 Design"

March 28, 2023

5.0

It really helps get the vision out to my clients. They can see and make changes before ordering.

Pros

It is easy to use for me being traded on it in school and work. I love the renderings to show clients and the dimensional floorplans to calculate materials.

Cons

Still would like to explore all the options available. Feel the fee every year to renew is a bit high.

Review Source

DW

Derek W.  
Account Manager  
Construction  
Used the software for: 6-12 months

### "Great software and easy to use."

March 28, 2023

5.0

Pros

I love the 3D graphics. This is a great tool to allow potential customers to get a feel of what the design will look like in their home.

Cons

I have had trouble with figuring out how to get the room lighting set properly. The lower portion of the 3D graphics tends to be very dark.

Review Source

YS

Yafit S.  
Office Manager  
Design  
Used the software for: 2+ years

### "Cabinet Design Center"

March 28, 2023

5.0

Love it

Pros

Been using it for the last 18 years. Love it

Cons

The amount of space it needs to operate

Review Source

TH

Tina H.  
Cabinet Designer and Sales  
Design  
Used the software for: 6-12 months

### "Still Needs Work"

March 28, 2023

4.0

Pros

Not having to keep up with a key that gets lost or broken is great!

Cons

Decorative items are hard to find. Countertop rendering color has to be changed every session instead of set to a default of choice.

Review Source

CF

Carol F.  
Owner  
Design  
Used the software for: 2+ years

### "Extremely Useful tool for presenting to customers and planning projects"

March 28, 2023

4.0

2020 has been extremely helpful and useful in designing and presenting designs to customers. They love the visual.

Pros

Like the ease of creating a design, customers love to see a visual rendering of what they are buying before committing.

Cons

Have trouble creating angles that are not default. Cannot always find products quickly in the cloud. Does not accurately price products.

Reason for choosing Design Flex

It was recommended by another designer

Review Source

ML

Martin L.  
Cabinet Sales and Design  
Construction  
Used the software for: 2+ years

### "Valuable Tool for Design"

March 28, 2023

5.0

Very helpful

Pros

I appreciate the accuracy of the CAD, and the flexibility to modify parameters for individual situations

Cons

There are some limitations for three-dimensional curved objects

Review Source

BH

Boyde H.  
Owner  
Design  
Used the software for: 2+ years

### "2020 Design Live"

March 29, 2023

5.0

Works for design and pricing.

Pros

Good help area. Layout is easy to get around..

Cons

Short cut to the extra items to add to the design seems too hard to download and doesn't have a lot of choices.

Review Source

SH

Sofeeka H.  
Interior Design Manager  
Construction  
Used the software for: 2+ years

### "Specialized Softwre"

March 28, 2023

3.0

good experience

Pros

The software is intuitive, and can be used to operate an entire sector of the design business without additional programs.

Cons

The program (which I have been using for 20 years) still continues to crash and freeze and needs to restart.

Review Source

KK

Kristin K.  
Executive Office Admin  
Retail  
Used the software for: 2+ years

### "2020 Review"

March 28, 2023

5.0

Our experience has been great so far

Pros

The best part of 2020 Design Live is beinging able to access it anywhere anytime. The functionality is the same.

Cons

So far we have no complaints about using 2020 Design Live

Review Source

Emily N.  
Interior Design  
Design  
Used the software for: Less than 6 months

### "Love this app"

July 11, 2023

5.0

Pros

Easy to use and very user friendly. Anyone could use it

Cons

I think it could use a little modernizing.

Review Source

EH

Erica H.  
Designer  
Design  
Used the software for: 2+ years

### "Good value for money"

March 28, 2023

4.0

Pros

Super easy to pick up on for basic needs

Cons

Some things take mulitple steps and very complicated. I know I haven't tapped into half of what this program can do.

Review Source

TH

Taylor H.  
Architectural Technologist  
Construction  
Used the software for: 1-2 years

### "2020 Design"

August 15, 2023

4.0

Pros

I like that you can get a 3D perspective and see the colours you have picked before customers committing to their choices.

Cons

It crashes often on me. Some features are difficult to use or require a lot of time to navigate thru to get the look you are trying to achieve -mostly when using furniture base mouldings.

Review Source

LA

Lamya A.  
Project Manager  
Building Materials  
Used the software for: 2+ years

### "quality review"

March 31, 2023

5.0

still trying to figure out the cloud

Pros

no more key to insert or loose. need to learn / navigate presentations.

Cons

I need to learn how to down load and navigate the cloud and do presentations

Review Source

MCM

Mary Caroline M.  
President/Designer  
Design  
Used the software for: Less than 6 months

### "2020 Changing The Future of Design"

March 28, 2023

4.0

2020 is genuinely the future of interior design and it has put our company light years ahead. We love the fact you can even adjust the sun lighting; it is just so detailed and well thought out.

Pros

What I like the most about 2020 is the way that it is mostly intuitive and easy to use. Even before our training we were able to play around on it and learn a lot of things that we were able to utilize and get moving forward.

Cons

Not being able to access 2020 on multiple computers at the same time with the same email address.

Review Source

PH

Paola H.  
Designer  
Design  
Used the software for: 6-12 months

### "2020 is an user friendly program"

March 28, 2023

4.0

Good

Pros

That it is easy to learn and the wizard is a very handy tool.

Cons

I believe that an optimizer for countertops could be a plus.

Review Source

KB

Kurt B.  
Kitchen and Bath designer  
Construction  
Used the software for: 2+ years

### "Kurts review "

March 28, 2023

5.0

Pros

The BOM and quoting is the critical part of our business.

Cons

Some features and products are missing in the cloud browser but realize you can't have them all.

Review Source

MM

Michael M.  
sales consultant  
Construction  
Used the software for: Less than 6 months

### "learning curve is high"

May 9, 2023

4.0

Having been thrown into a hot seat for doing design work without much available training I had to study you tube to do about half of the requested designs. trying to find the videos for what I need for the right edition program can be challenging.

Pros

using the basic features is easy enough when it is off a pre set catalog on the cloud.

Cons

once you have to force toe kick molding for islands or show an over hang counter top the level of creativity and knowledge of program limitations become a head ache. if you don't know how to do the calculation set up for the kitchen line expect the quoting tool to be off and watch for any accessories that don't show up that you had added to design.

Review Source

JP

Jacquelyn P.  
Interior Design Specialist  
Building Materials  
Used the software for: Less than 6 months

### "I have the coolest job ever!!"

March 28, 2023

4.0

2020 has made everything about my job better. I look forward to using this incredible program every day!

Pros

I really like how easy it is to choose the catalog, the features, the layout, and the extra items that bring the design to life for the customer

Cons

I don't like that when I have a lot of spaces designed on one page, I can't print big enough to see

Review Source

LN

Loren N.  
Interior Designer  
Construction  
Used the software for: 2+ years

### "My experience"

March 28, 2023

4.0

Pros

I enjoy designing and 2020 is easy to use, now. It has saved some time.

Cons

The learning curve was a little bit difficult. Having help was huge.

Review Source

SS

Syed S.  
Senior Designer  
Construction  
Used the software for: 2+ years

### "2020 review"

March 28, 2023

5.0

Pros

Easy to use and integrate in my business. The support was fantastic.

Cons

Loading catalogs, sometimes unable to find certain images

Review Source

MM

Mike M.  
sales & design  
Wholesale  
Used the software for: 2+ years

### "2020 review"

March 28, 2023

4.0

Satisfied

Pros

Once you start it gets easier to understand as you progress

Cons

Finding additional items on the cloud is a bit cumbersome.

Review Source

MF

Michelle F.  
Paint Department Manager  
Construction  
Used the software for: Less than 6 months

### "Multi-functional "

March 28, 2023

5.0

The experience has been a breeze due to the many free tutorials that are available.

Pros

I like the ease of using this product. Whether you are a beginner or a pro this product is easy to use. No matter the presentation, the customer can benefit from the visual effects.

Cons

There is a lot to learn. That only means this program offers many good features.

Review Source

ES

Elizabeth S.  
Sales Representative  
Consumer Goods  
Used the software for: 2+ years

### "Great graphics & rendering tool"

March 28, 2023

5.0

Pros

The rendering tool has been greatly improved from previous versions. Accessories are more trend forward and it’s nice having access to appliance manufacturer catalogs.

Cons

More training videos/resources would be helpful when training new designers

Review Source

NS

Nick S.  
SALES  
Construction  
Used the software for: 1-2 years

### "2020 Review "

March 28, 2023

4.0

Mostly nice experiences.

Pros

3d rendering generates a fairly nice visual and sketch up imports are invaluable for decorative items.

Cons

Lack of design elements in the decorative items. this need to have a larger selection ie fireplaces, stools, ect.

Review Source

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